All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel was better than most 5 star properties. No detail was missed from deluxe suite with balcony overlooking vineyards, impeccably clean, most attentive staff, amazing breakfast and dinner at their restaurant, and the town on Lake Garda in the mountains has stunning beauty.
Zan
Stayed 4 nights in Sep 2023
10/10 Excellent
Jaroslav
16 Jul 2023
Jaroslav
Stayed 1 night in Jul 2023
Response from Fam. Nicolli & Team on 19 Jul 2023
Grazie mille!!! Thank you very much!
10/10 Excellent
Limor
7 Jun 2022
Limor
Stayed 1 night in Jun 2022
Response from Fam. Nicolli & team on 8 Jun 2022
Grazie grazie grazie! We are so happy to receive your positive feedback. Thank you very much!
We hope to welcome you back soon.
8/10 Good
Verified traveller
Travelled with family
27 Jun 2021
Liked: Cleanliness, staff & service, amenities
Excellent staff at front desk and restaurant.
Verified traveller
Stayed 2 nights in Jun 2021
Response from Villa Nicolli Romantic Resort on 28 Jun 2021
Buongiorno and thank you very much for your kind message. We are really glad to read your review.
Thank you !
In room 208 was a treat!!! Vineyard on our terrace,,,2 bathrooms and wonderful hotel..staff was a bit ubnderstaffed at front desk..but Sabrina made up for it all!!!!!
joi
Stayed 1 night in Oct 2019
Response from Villa Nicolli Romantic Resort on 16 Oct 2019
Buongiorno and thank you very much for your beautiful review. We are really glad to receive it and to hear that you enjoyed our Suite so much. We do hope you'll visit us again soon.
Kind regards
My wife missed the body lotion among the amenities...really minor issue.
John
Stayed 3 nights in Oct 2019
Response from Villa Nicolli & Team on 16 Oct 2019
Buongiorno from Villa Nicolli Romantic Resort! Thank you very much for your kind comment and for your beautiful rate about your stay in our hotel. We have the body lotion, on your next visit please inform the Reception team. Looking forward to welcoming you again,
warm regards from Lake Garda
10/10 Excellent
Verified traveller
Travelled with partner
26 Sept 2019
Liked: Cleanliness, staff & service
The staff were so wonderful and helpful in every area. Great pool and also indoor spa which gives you the flexibility to choose. Food was lovely although we also ate out in town as well. The recommendations from Bruno about where to cycle we’re great and we really enjoyed cycling to Arco and then onto Dro with some fab views. Lovely hotel
Verified traveller
Stayed 10 nights in Sep 2019
Response from Villa Nicolli & team on 2 Oct 2019
Buongiorno and a big thank you for taking the time to write such a positive review. We are so glad about it. Thank you for your lovely comments about food and service. It's fantastic to hear that you enyoyed your holiday and also some bike tours in our beautiful area. We are waiting for you back! Kind regards
In general was great. Air conditioning in our room. Out of main hotel in room with garden was rubbish at. Only came on sometimes. So so hot in our room.
Verified traveller
Stayed 12 nights in Aug 2019
Response from Villa Nicolli Romantic Resort on 16 Sept 2019
Buongiorno and thank you for your message. If there is any problem with the air conditioning please inform the reception so we can solve it.
Kind regards
6/10 Okay
Darren
6 Sept 2019
Liked: Cleanliness, staff & service
Darren
Stayed 2 nights in Sep 2019
Response from Villa Nicolli Romantic Resort on 7 Sept 2019
Buongiorno and thank you for sharing your opinion. We are sorry that you weren't completely satisfied with your stay at our hotel. It is a pity that we only know that now: during your holiday and at the check out unfortunately nothing was mentioned. We hope you'll visit us another time in the future.
Hotel is very nice, staff are lovely, good pool and good aircon
Location is around a mile from the Lake which is fine if you like walking but may be a problem if you are not so mobile.
We had a standard room and it was very small, nowhere to store your suitcase, if I returned I would prefer to pay for a bigger room. Good breakfast.
Gill
Stayed 3 nights in Aug 2019
Response from Villa Nicolli & Team on 21 Aug 2019
Buongiorno and thank you for your kind review. We are happy to read your kind comments. We have many kind of rooms. The economy standard room is the basis, but we have bigger rooms if you need more space such as Junior suite and our Suites.
We hope you'll visit us again soon,
Kind regards from us all
The food for the evening meal was a very disappointing
(. poor quality ). We only ate there one evening due to the weather. Whatever the weather is it is better to walk into the town than eat in the hotel
Verified traveller
Stayed 6 nights in Jun 2019
Response from Alessia Nicolli on 8 Jul 2019
Buongiorno! Thank you for spending your precious time in writing a review. So sorry for your comment about food. You can not like it but I can assure the quality is very hight with fresh products, most seasonable and from the territory! Most of our guests enjy our cuisine even with nice weather! Anyway we respect your comment even if anonymous and we hope to welcome you sometimes in the future!
6/10 Okay
Verified traveller
Travelled with partner
2 Jul 2019
Liked: Cleanliness, staff & service
The colour of the walls did not let me relax. Mandarin bright one.Curtains like from funeral.
Pool open only some hours which were not convienient.
Othwer than that everyhing ok.
Verified traveller
Stayed 1 night in Jun 2019
Response from Alessia Nicolli on 3 Jul 2019
Buongiorno and thank you for spending your precious time leaving this review. I am sorry you did not like to style of our rooms: this is your opinion and we respect it even if is not so nice. The pool is open all day but luckly for you early in the Mornign or late in the evening is closed because we have to clean it and make all the daily checks.
It is quiet hard to clean the water in the night!!! :)
Anyways thank you so much, Kind regards,
10/10 Excellent
Michael
12 Oct 2018
Liked: Cleanliness, staff & service, room comfort
Nice hotel on the lake.
We loved this hotel, enjoyed the spa and pool. The hotel staff is very friendly, and the breakfast was excellent. The only thing we didn't like is the room. It is very old, outdated and need a major renovation.
Michael
Stayed 3 nights in Oct 2018
Response from Villa Nicolli Romantic Resort on 17 Oct 2018
Buongiorno and thank you very much for your kind email. Thank you for choosing to stay with us and for your lovely comments about our hotel, service and spa. All the rooms were renovated in January 2018, we are sorry to hear that you didn't like its style. We do hope you visit us back soon.
Kind regards
I liked everything except the pillows
Breakfast was great in the dining room
Dinner not so much
Carrie
Stayed 2 nights in Sep 2018
Response from Villa Nicolli & Team on 17 Sept 2018
Buongiorno, thank you for your feedback. We take care of your night sleep: we do also have a pillow choice menu, if you have special needs just inform reception. We are happy that you enjoyed our breakfast buffet. Regarding the dinner, our team restaurant is always available if you don't like something from the menu to offer you other options. Kind regards from all us
Staff were delightful and very helpful. Room was excellent. Quiet comfortable and spacious. We were upgraded to a Dream Suite on arrival, with a private deck overlooking a vineyard and the beautiful mountains. Enjoyed a pleasant relaxing couples massage in the spa. Only disappointment was the restaurant. Food was not very good and service quite brusque.
Verified traveller
Stayed 2 nights in Sep 2018
Response from Villa Nicolli & Team on 10 Sept 2018
Buongiorno and thanks for sharing your opinion about your recent stay. Unfortunately an anonymous review. Thank you anyway for your positive feedback: we appreciate a lot. We are sorry about your comments about our Restaurant. We consider our food one of our best assests. We hope you'll visit us another time in the future. Kind regards
4/10 Poor
Po Wa Rudy
28 Jul 2018
Disliked: Staff & service
Not preferred!
We were assigned the most worst view in the hotel. The service in the restaurant is unwelcome and unfriendly. The location of the hotel is inside the residential area. There’re a lot of hotels near to the beach or main road are much better!
Po Wa Rudy
Stayed 1 night in Jul 2018
Response from Villa Nicolli & Team on 31 Jul 2018
We are very sorry to receive your comments. As you know, you booked the basic economy room. This room category is the room without balcony and we succeeded in giving you a room with a small balcony. We are sorry you didn't appreciate our kind touch. We inform that we offer other room categories that with a small price difference give you the opportunity to stay on higher floor where certainly there is a better view. We hope you'll give another chance and visit us again in the future. Kind regards
8/10 Good
ken, Melbourne
23 Aug 2017
Liked: Cleanliness, staff & service, room comfort
Comfortable resort hotel in the lakes region
Had a great time over 4 days, the hotel was about a 10 minute walk to the old city centre
The view from the hotel were amazing. There was a really homely feel th the place. We really enjoyed the spa experience. It was a very quiet and place to stay.
Personál byl neuvěřitelně milý a přátelský. Snídaně byly dokonalé a spousta benefitů v ceně např. Půjčení jízdních kol, bazény apod. Výborné parkování
Pavel
Stayed 3 nights in Aug 2023
Response from Fam. Nicolli & Team on 8 Aug 2023
Buongiorno and thank you very much for sharing your positive feedback about your recent stay in our hotel.We are glad that you enjoyed our service and breakfast: we do hope you'll visit us again in the future. Kind regards
sehr ruhiges Hotel, super Massage
schade, dass die Klimanlage am Morgen abgestellt wird
Verified traveller
Stayed 2 nights in Jul 2023
Response from Fam. Nicolli & Team on 8 Aug 2023
Buongiorno und vielen Dank für Ihr Feedback, wir freuen uns sehr dass Sie die ruhige Lage unseres Resorts genossen haben. Wir hoffen Sie ein anderes Mal als Gast herzlich willkommen heissen.MfG
10/10 Excellent
Morten
3 Jul 2023
Morten
Stayed 1 night in Jul 2023
Response from Fam. Nicolli & Team on 5 Jul 2023
Buongiorno and thank you very much for the fantastic rate, We are glad to receive it and we hope to welcome you back again to our hotel.Kind regards
10/10 Excellent
Mauro Angelo
3 Jul 2023
Mauro Angelo
Stayed 1 night in Jul 2023
Response from Fam. Nicolli & Team on 4 Jul 2023
Buongiorno e grazie di cuore per il super punteggio. Ci fa molto piacere! Grazie per averci dedicato il suo tempo. Le auguriamo una buona giornata e speriamo di poterla accogliere nuovamente in hotel.
Mycket trevligt och fräscht hotell, fint poolområde. Vi hade egen terass med utsikt över en vingård och bergen. Mycket fint.
Enda minuset för vår del var att sängarna var för hårda.
Peter
Stayed 2 nights in Aug 2022
Response from Fam. Nicolli & Team on 18 Sept 2022
Buongiorno, we are really happy about your positive comments. Thank you and hopefully see you soon. We would love to welcome you back to our hotel.Kind regardsFam. Nicolli & Team
Virkelig skønt hotel med dejlig udsigt mod bjergene. Meget sødt og hjælpsomt personale. Rengøringen er i top.
Spa afdelingen er også fin.
Eneste minus i år var, at der var børn , de måtte dog ikke være indenfor i spaafdelingen, men var udenfor ved poolen. Det forventer man ikke, når man har bestilt voksenhotel.
Bettina Andié
Stayed 7 nights in Jul 2022
Response from Fam. Nicolli & Team on 8 Aug 2022
Buongiorno, thank you for sharing your opinion.
We are really happy about your positive comments.
We are a Romantic Resort, most of our guests are couples and adults. The indoor pool and the spa are for adults only.
Kind regards
8/10 Good
Andrzej
29 Jul 2022
Andrzej
Stayed 3 nights in Jul 2022
Response from Fam. Nicolli & Team on 8 Aug 2022
Grazie! Thank you very much!
8/10 Good
Agnete
26 Jun 2022
Agnete
Stayed 1 night in Jun 2022
Response from Villa Nicolli & Team on 28 Jun 2022
Buonasera and thank you very much for your feedback. We appreciate that. Thanks a lot for your opinion! Kind regards and see you next time.
Response from Villa Nicolli Romantic Resort on 11 Oct 2021
Buongiorno und herzlichen Dank fuer Ihre nette Kommentare. Wir freuen uns sehr dass Sie unser Hotel und ruhige Lage geniessen. Danke nochmals fuer Ihre Zeit, es ist wunderbar den Tag mit Ihren schoene Woerter zu starten. Schoenen Tag fuer Sie auch & Liebe Gruesse
Trevligt hotell med pool/relax i trädgården.
Ligger 400 meter från centrum i ett lugnt område.
Roger
Stayed 2 nights in Jul 2021
Response from Villa Nicolli Romantic Resort on 15 Jul 2021
Buongiorno and many thanks for taking the time to review our hotel. We are very happy that you enjoyed and appreciated our location. We hope you come back.
Kind regards
Das Hotel war sehr gepflegt und alles schön sauber. Das Personal am Empfang sehr freundlich und hilfsbereit. Das Restaurant können wir leider nicht empfehlen und auch hier sollten die Kellner nicht so arrogant den Gästen gegenüber sein. Parkplatzsition sollte unbedingt verbessert werden denn man möchte nicht jedes Mal nach einem Parkplatz fragen wenn der obige Parkplatz voll belegt ist und warten bis ein Mitarbeiter kommt um zu suchen wo man in der Garage parken kann. Sicherlich wäre dies auch stressfreier für die Damen am Empfang. Alles in allem ein gutes Hotel mit kleinen Verbesserungsmöglichkeiten. Und bitte die Klimaanlage nicht einfach abstelken wenn es draußen über 30 Grad hat ;-) Danke
il top dell'accoglienza . ci siamo ritornati e ci ritorneremo.
giovannilongo
Stayed 2 nights in Sep 2019
Response from Villa Nicolli Romantic Resort on 2 Oct 2019
Buongiorno, siamo felici di sapere che anche in questa occasione siete stati bene presso la nostra struttura. Vi aspettiamo a braccia aperte alla prossima vostra visita a Riva del Garda. Grazie per il gentile positivo commento. Ci rende orgogliosi! A presto
Lage : sehr ruhig, sehr gepflegt , sehr gutes Frühstück
Verified traveller
Stayed 7 nights in Aug 2019
Response from Villa Nicolli Romantic Resort on 12 Sept 2019
Buonasera und herzlichen Dank für Ihr nettes Feedback: wir freuen uns sehr darüber.
Schönen Abend
8/10 Good
Verified traveller
23 Jul 2019
Liked: Staff & service
fantastiskt läge för utflykt med tåg eller båt för städerna i Cinque Terre
Verified traveller
Stayed 1 night in Jul 2019
Response from Villa Nicolli Romantic Resort on 23 Jul 2019
Buongiorno and thank you very much for your message.
We are on Lake Garda :) Cinque Terre are 3.30-4.00 hours by car far away.
Kind regards
6/10 Okay
Abdullah
21 Jul 2019
Clean and old carpeted and the space of the rooms is small upon arrival the hotel receptionist would like to select our rooms in an annex building and not in the main building and I refused and Mrs. Elissi attended the hotel manager as I thought and decided to change the rooms and treated them nicely and good breakfast good and service good requested in the booking bed for my baby In the room and when I did not want a response from the hotel on my order and after arrival it was done but at an overpriced cost of 120 euros for two days I also have a gold membership at the hotel and stated in front of the hotel that in case of availability will work Abqrid did not get, but paid an additional 120 euros for a bed for my child?
Abdullah
Stayed 2 nights in Jul 2019
Response from Alessia Nicolli on 24 Jul 2019
Buongiorno! Thank you for your review. I am sorry to read your opinion after all the efforts we made to astisfay your need. You booked 2 rooms for 4 people and one of this was a economy room where we can house max 2 people as we informed. Despite that you arrived he day after the booking in 5 people pretending to have a third bed in the economy room and pretending to have a different room. We have to change all the day arrival for satsfy your needs and, we are an ADULTS ONLY hotel we require ONLY € 60.00 per night for extra bed. I think is more than reasonable and I am so sorry you did not apreciate all we made for you.A 7 yeard old child is not a baby and has to be booked as a person in the right room category! Kind regards,
Riva del Garda er et av de vakreste steder jeg vet om og nesten uten nordmenn - vi traff
ett par i løpet av 5 døgn. Hotellet er beldig koselig og mef fine basseng inne og ute, men litt gangavstand til det nydelige området
ved havna. Sjøen et nydelig, men du trenger
badesko. Anbefales ❤️
Kari
Stayed 5 nights in Jul 2019
Response from Villa Nicolli & Team on 17 Jul 2019
Buongiorno and thank you very much for your kind comments. We are glad to receive your review and lovely feedback. Very happy that you enjoyed our city and the beautiful location. Thanks for your nice words about the hotel. Very appreciated!
Buongiorno and thank you for your feedback. We are happy about your positive opinion. It's very important for our daily work. Thank you!
8/10 Good
Verified traveller
6 Jul 2019
Liked: Cleanliness, staff & service
Ingen uppgradering trots det fanns lediga rum
(Guldmedlem på hotels) Du kan inte själv välja vad du vill göra för din present check på 40 euro. Ivrigt ett ett helt ok hotell med fantastisk frukost.
Läget passade oss bra, lagom promenad ner till centrum. Det var ett lugn på hotellet som passade oss. Personalen var tillmötesgående, och det var ett personligt hotell.
Verified traveller
Stayed 7 nights in Jun 2019
Response from Alessia on 4 Jul 2019
Thank you for sharing your opinion. It has been a pleasure to welcome you and we hope to see you once again in the future.
GRAZIE
Alessia