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Reviews of The Narayana Resort & Spa

3 out of 5
The Narayana Resort & Spa
Tapovan Laxman Jhula, Badrinath Road, Rishikesh, Uttarakhand

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

LauraC, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at narayana was just perfect. It’s walking distance to Laxman Jhula and the hustle and bustle of Tapovan market. But when you return to the property its a peaceful quiet oasis. The staff is extremely friendly and helpful we enjoyed live music and a bonfire. The food at the restaurant was delicious. Nothing to complain about. Can’t wait to come back and stay here again. Best resort in Rishikesh
Stayed 1 night in Jan 2020

10/10 Excellent

Kiran, New York

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Narayana palace is a only heritage property in Rishikesh. I loved the ambiance The staff is so helpful and skilled I loved the food live music and bonfire,was a prefect evening Clean and hygienic rooms. Worth staying here
Stayed 1 night in Jan 2020

10/10 Excellent

Meera, Mumbai

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful place to stay!! Loved the greenery around the hotel. The peace and atmosphere you get there is best for yoga. The staff is really welcoming and helping with everything. I will definitely recommend it and will visit again.
Stayed 1 night in Jan 2020

10/10 Excellent

Mona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Aman is a great yoga teacher. His class, sequence, adjustments and mostly his smile I love it. his behavior is so friendly. I attend his class twice a day. In just one month I increase my flexibility. I always recommend that if you are visit in rishikesh take some yoga lesson in hotal narayana palace 😍I went there staying with my family and friends. The rooms are nice and clean . The staff was nice especially thanks to Mansi she was very supportive the food was also excellent. I would highly recommend this place.
Stayed 1 night in Jan 2020
Response from Aakash on 15 Jan 2020
Hello Mona, Thank you for giving your valuable time to post such a wonderful review. Aman would be so happy to know that you enjoyed his yoga class. We hope to see you soon at The Narayana Palace by Salvus.

10/10 Excellent

Karan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in rishikesh. Staff is so polite and gentle.We asked for a twin bed but the hotel was sold out and we arrived late but still they converted our room to separate beds. I would come again with my family.
Stayed 1 night in Jan 2020
Response from Aakash on 14 Jan 2020
Hello Karan, Thank for taking time to share your wonderful experience at the narayana palace by salvus. Hope to see you again at Salvus Hotels.

10/10 Excellent

Auradave

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best resorts in Rishikesh. The staff is skilled and so helpful,Specially Mayank and Pritam. The food was delicious and beautiful presentation. The pool is not centrally heated but it’s peaceful sit next to it and meditate. Rafting was extraordinary wow !! Just fell in love with Ganga river,live music was nice too Worth staying here. Thanks for making my stay extraordinary
Stayed 1 night in Jan 2020
Response from Aakash on 14 Jan 2020
Hello Auradave, Our staff would be so happy to know that you had such beautiful time at the narayana palace by salvus. Hope to see you soon at Salvus Hotels.

10/10 Excellent

Amar, Chandigarh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful garden,❤ to stay at the narayana palace.very helpful staff.🙏💕will come back soon
Stayed 1 night in Jan 2020
Response from Aakash on 14 Jan 2020
Hello Amar, We are so happy to know that you loved our place, guests like you motivate us to improve our services. Hope to see you soon at Salvus Hotels.

6/10 Okay

Agata

Liked: Staff & service
Decent resort
Ive enjoyed staying in the resort. Staff friendly enough, big plus for swimming pool, breakfast wasn't the greatest but lunch and dinner was much better.
Response from Aakash on 14 Jan 2020
Hello Agata, Thank you for taking time to give your feedback. We would love to see you again at the narayana palace by salvus and this time you won't be disappointed with breakfast.

8/10 Good

Radhika

Liked: Staff & service, property conditions & facilities
Descent property/good food/courteous staff
Nice descent property located within proximity to the ardor laxman jhula- Service staff was very courteous -they have a large size swimming that was the plus point in the otherwise little faded property -but required a care person for the pool. Good food and comparatively a better hotel in the vicinity (laxman jhula)makes it worth trying.
Response from Aakash on 14 Jan 2020
Hello Radhika, We have noted all your feedback and are happy to inform you that we are always trying to serve you the best.

2/10 Terrible

Pam, Leicester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
We ere very disappointed as our room was above a function room and the noise was extreme and unacceptable both in the late evening up to midnight and early morning. We complained to the manager and also asked for a 50% reduction for at least one night but we were told to contact Hotels. Com. We asked for a room change and were told they would come back to us, but they never did. The breakfast was poor. The staff did not seem to have much idea about how to treat guests and generally had a poor attitude. I would like to register this complaint and ask if you can negotiate some refund.
Response from Aakash on 14 Jan 2020
Dear Guest, We have noted down your request and would like you to share your email.

8/10 Good

Durgesh, Delhi NCR

Liked: Property conditions & facilities, room comfort
Reasonably comfortable stay
Response from Aakash on 14 Jan 2020
Thank you for the feedback

8/10 Good

Naveen, Gaziabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay amdst pristine beauty of nature
The moment you enter the hotel premises you are greeted by tall bamboo trees which immediately takes you to a relaxing habitat.Pool is the USP feature which brings the romantic mood in the evening when pool side music is played. All serene natural beauty is enjoyable to the fullest when sumptuous food is served including tandoori items.
Response from Aakash on 14 Jan 2020
Dear Guest, We are happy to know that you enjoyed your stay at the narayana palace by salvus. Hope to see you soon at Salvus Hotels

6/10 Okay

N.A, N.A

Disliked: Staff & service
Pool is good
The bathrooms, and room service needs major improvement.
Response from Aakash on 14 Jan 2020
Dear Guest, We are happy to inform you that we have recently done a major renovation at the property. We hope to see you soon at Salvus Hotels.