I HAD BOOKED THIS ACCOMMODATION FOR FOR 3 NIGHTS FOR 2 ADULTS AND 1 CHILD WHEREIN ROOM DETAILS WERE
Room type
Deluxe Duplex, 2 Bedrooms, River View, Tower
TO MY UTTER SURPRISE WE ALL WERE WERE ALLOTTED ONLY 1 ROOM WITH MY CHILD SLEEPING ON THE EXTRA MATTRESS ON THE FLOOR WITHOUT PRIVACY WHEREAS DETAILS ON YOUR SITE MENTION DETAILS AS BELOW
Layout – Bedroom, living room and dining area
I WOULD WANT AN EXPLANATION FOR THIS ASAP AND COMPENSATION FOR THE INCONVENIENCE TO MY FAMILY