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Reviews of Hotel Santa Clara

3 out of 5
Hotel Santa Clara
Rua Decio Vilares, 316, Copacabana, Rio de Janeiro

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 212 reviews" "
Rating 8 - Good. 95 out of 212 reviews" "
Rating 6 - Okay. 36 out of 212 reviews" "
Rating 4 - Poor. 7 out of 212 reviews" "
Rating 2 - Terrible. 2 out of 212 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

jo, arizona

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
it is not that clean. Rooms are not clean daily basis until one tells them too. Bed sheet looks warnout and old
Stayed 7 nights in Mar 2020

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Sam

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Georgia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid
Everything was really nice
Stayed 1 night in Dec 2019

8/10 Good

David, Sydney, Australia

Liked: Cleanliness, staff & service, amenities
The price and location of the accommodation was very good, especially since it included breakfast. However, the fridges and safes in the room did not work (in fact there were sparks coming out of the fridge plug). The staff were mostly friendly.
Stayed 4 nights in Nov 2019

10/10 Excellent

Hongjun

Stayed 4 nights in Oct 2019

10/10 Excellent

Hongjun

Stayed 3 nights in Oct 2019

8/10 Good

DanielJacobs, Johannesburg RSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was right next to the dining room & kitchen and at times the noise was really not fun! The rest was really good and friendly helpful service from the staff. The place was clean.
Stayed 3 nights in Oct 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and located in a nice quiet family district of Rio. The breakfast was nice and met my expectations. The only thing I would say was that the bath towels, although perfectly clean, looked and felt a bit worn out. The paint on some surfaces (doors, door frames and walls) looked a bit tired. The staff was friendly and very helpful.
Stayed 5 nights in Jul 2019

10/10 Excellent

jorge, San Diego California.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Bueno
Very good.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The People are very very kindly. They hace a very nice conversation
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019

8/10 Good

Maryam

Liked: Staff & service
Trip to Rio de Janeiro
Hotel staff were super helpful and breakfast was great. Hotel was in good location and convenient.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Staff was by far the best out of all the hotels in Rio. Well Done.
Stayed 1 night in Mar 2019
Response from Paulo Dias on 28 Mar 2019
We appreciate your remarks and always will be a pleasure to have you here. Truly, Hotel Santa Clara

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sited 15minutes from copacabana beach. A pleasant hotel in the residential area, restaurants fairly close by, metro station about 10minutes away. One felt safe walking in this area even at 22.00 hours.The hotel is like an old mansion house and is very comfortable. Staff were always helpful. There was always an English speaking member of staff on duty, but the also spoke Portuguese and Spanish. Good value for money.
Stayed 2 nights in Feb 2019
Response from Paulo Dias on 28 Mar 2019
Really Thank You for your incredible remarks. It's a joyful to know that the Hotel could helped to make your trip a little more enjoyable. Be welcome to H|S|C

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, lively neighbourhood, Peixoto is 15 mins walk from the beach but that's all part of the fun. Staff were absolutely superb. Room was clean and spacious with a balcony, breakfast fine, overall a real pleasure to stay there.
Stayed 6 nights in Feb 2019
Response from Paulo Dias on 1 May 2019
We really get happy reading your words. Thank you for them. Truly, Be welcome to H|S|C

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and good breakfast. Really liked the area with local feel and safe. About 10 mins from the beach. Rooms had tall ceilings
Stayed 4 nights in Dec 2018
Response from Paulo Dias on 30 Mar 2019
Breakfast is our first day meal, then he is quite important - Good you enjoyed this one. Besides that the hotel stays in a very familiar area, so this uniqueness helps us to have a calm and peaceful environment around us. Truly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very kind and helpful and attentive to needs of guests. Short on towels and safe did not work in room but they had a fix
Stayed 3 nights in Jan 2019

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Copacabana
Very quiet area in Copacabana
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was nice and clean. The people were nice and the food was great.
Stayed 2 nights in Nov 2018

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Super friendly hotel in a great location near the metro and a short walk to Copacabana.

6/10 Okay

Raj, New Delhi

Nice close to beach.
Hotel without elivators ,climbing up till 3rd floor through stairs different experience.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliness goes a long way
It's amazing how a friendly staff can really affect your overall feelings about a hotel. The guy at the front desk was great and the hotel itself is very good. Cool artwork in the lobby. I would recommend staying here. Great value.

8/10 Good

Gregory, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Everything according to expectations - we've got what we paid for

8/10 Good

Jay, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room size with all the amenities you need.
The hotel had all the necessities and with friendly stuff. Breakfast was okay..just very basic. Overall a good stay.

8/10 Good

Martin, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and conveniently located hotel
Nice clean little hotel just over 1km from Copacabana beach. Shops, bars, restaurants are within 20-minute walks from the hotel. There is a metro station very nearby. The staff is very friendly and helpful. The furniture in the corridors and in my room was nice old solid wood, which makes this hotel standout from others in its price range. The only negative point is that the free wifi is spotty and slow. I would definitely come back!

8/10 Good

Charles, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little hotel in safe and quiet area
I was here during the carnaval, so the price for the room was sky high (triple). The staff were very friendly and helpful. Good breakfast, provided. Fairly close to the beach and in a very quiet and safe neighbourhood. Room small but OK, clean and comfortable. Good WiFi. Regular price pretty high for what you get, but probably in line with Copacabana.

4/10 Poor

Can, Stockholm

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap, nice and safe but damp room
Stayed here for a total of 2 nights on 2 separate reservations. The hotel is located in a nice, quiet and very safe neighborhood. A bit of a walking distance to Copacabana. Our room looking at the alley was worn and damp. Thanks to my allergy, I am an iodine test for dust mites and yupp, the room had lots. The breakfast was minimal but good. The receptionists speak good English. Especially the night manager is very friendly. The toilet in the reception did not have soap, a big minus. Overall just another overpriced Rio hotel, which has a rather higher value for money compared to others I stayed in.

8/10 Good

Anthony, MALTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfactory stay
Enjoyed our stay at the hotel. Staff very helpful and tried to accommodate our requests. Room comfort very satisfactory, wifi in room very good. Overall very satisfactory and will recommend this hotel to my family and friends. No negative comments.

8/10 Good

Sharon, Ottawa, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
10 min walk from Copacabana beach; friendly, helpful staff, clean rooms and breakfast included. Also reasonably priced and affordable.

8/10 Good

MARIA H, SoCal USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and good location
We stayed for 3 days. Great staff, good breakfast with freshly cooked eggs, good old clean and quiet hotel that needs few minor fixes. Great location with nearby supermarket and farmer's market on Wednesdays. Also have police watch for extra park and neighborhood security. Many shops and restaurants on the way to Copacabana beach which was 10 blocks away. Good tours info.

10/10 Excellent

andy, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel quiet neighbour hood
very good hotel. outstanding value great resturant arount the corner

6/10 Okay

Julio, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities
No Complaints
The staff was AMAZING! Keep in mind that we went at the time of Carnival, so we would get home late and the staff would make sure that they would give us a courtesy call so we could go get breakfast in case we slept in. The rooms are a bit small but enough for what you need! I mean you are in Brazil! The beach, the parties, the places to eat and see! The only thing...i wish the beds were a bit bigger. They are twin beds and im 6'1" so you can imagine my dilemna with finding a good spot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden Gem
We stayed for New Years with a great deal (family of 3). We had a wonderful experience! The staff was amazing and accommodating and the proximity to Copacabana Beach and restaurants was great (within walking distance). Theo only downside was the size of the room/bathroom (small) but we didn't mind since we spent most of our time out and about. Will (and have) highly recommended this hotel for stays in Rio.

10/10 Excellent

James, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet neighbourhood of Copacabana
I stayed 20 days over Christmas and New Year 2014 at this hotel. The hotel is located in Barro Peixoto a quiet neighbourhood of Copacabana. The hotel is 10 minutes walk to the beach. The staff were amazing and the room was clean and comfortable with a balcony and air conditioning. Breakfast was either served on a tray in the room or you can make use of the new breakfast dining room on the ground floor. This is a great hotel if you are looking for quiet neighbourhood with easy access to Copacabana beach. You get to Ipanema via metro (2 stops) which is 5 minutes from hotel. I will definately stay there again.

8/10 Good

Bjorn, Stavanger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good hotel
I recommend this hotel for an economic stay in Rio. It is an expensive country and city so this goes for the hotels as well. Santa Clara is located in Copacabana and is among the cheaper hotels in the area. Here you will meet a friendly staff and get a room with nice standard. Breakfast is served in your room. This might sound good, but it felt more like an inconvenience, but keep in mind that it is mostly the location you are paying for, as I said it is an expensive city. The beaches are not far away so the hotel is in a good location if that's where you are headed as you can save a few reais on taxis.

8/10 Good

Alan, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended...
The staff were extra friendly and the hotel felt secure. The room was a bit dark but I'm not one to hang around hotel rooms. It was fairly well located - not too far from Copacabana Beach and a block or two from a Metro stop. Breakfast served in your room was a novelty too! Recommended - if budget conscious.

10/10 Excellent

WORLD TRAVELER, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
great place little walk to ocean but if you walk one street over many taxi avail in 1 second ride to ocean joiner fee $15 usa best in price lowest price in rio by the ocean HIGHLY RECOMEND TO QUITE SINGLE GUY or family or couples good free breakfast too! I WOULD STAY AGAIN

6/10 Okay

Luis, California

Liked: Cleanliness, property conditions & facilities
Not great
Terrible location in relation to beach. The confusion about my prepaid reservation who's fault is still to be determined but I had to give another credit card even though I had my email from hotels com that I was fully paid. The hotel is nothing special. No updated plugs for computer that was not good

8/10 Good

Rachie, Namibia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rio Hotels Brazil
The hotel was nice and clean. Away from the noise of copacabana at night and day. You go party at the beach and come home to sleep to a quite place!!! Breakfast in bed was so cool Friendly staff!!!

10/10 Excellent

louggi, grand rapids, mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
safe hotel close to the happenings
clean, quite, semi-cheap, safe neighborhood, close to copacabana (7 blocks), metro station (3 blocks), 15-20 minutes walk to leblon and ipanema...reliable wi-fi for connection and basic communication with outside of brazil...i liked it. would book it again...thumbs and toes up

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

LSU, Baton Rouge, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and location
The hotel is good and in safe area. 10 min from Copacapana beach. good service and staff. Cleanness is good as well.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

jnunez06

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, fantastic service
Good stay, fantastic service

10/10 Excellent

ted and Marci, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
I had a great time ,sleep well hotel close to the beach .shop ,restaurants ,excellent employes always ready to help.

8/10 Good

Andy, Washington, DC

Liked: Cleanliness, staff & service, room comfort
Good hotel
Pros: walking distance to Copacabana beach (~15mins), fairly safe neighborhood, breakfast in room, friendly and helpful staff who speak English Cons: could be closer to beach, shower/bathroom was adequate but could be better Overall I would recommend this hotel. If you can, ask for a room with a balcony (e.g. Room 301) as that was very pleasant at breakfast time.

10/10 Excellent

Siluvai, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent atomosphere.
Well received. Gave information about the travel guides. Ready to guide at any point of time.