View from property

Reviews of Hanza Hotel

3.5 out of 5
Hanza Hotel
7 Elijas Street, Riga

Reviews

8.0

Very good

Rating 10 - Excellent. 285 out of 1001 reviews" "
Rating 8 - Good. 483 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely remarkable place The front desk people were amazing. The room was spotless the breakfast was more than adequate. It was a lovely week.
Stayed 6 nights in Feb 2024

8/10 Good

Krzysztof, Gdansk

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

Timothy, Chelmsford

Stayed 4 nights in Dec 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, staff & service
Good stay for a quick trip. Rooms are extremely basic and out dated but the bed was very comfortable. Breakfast was just ok. 10 minute walk to old town.
Stayed 2 nights in Dec 2023
Response from Irina Sofina on 19 Dec 2023
Thank you very much for your review. Your opinion is important for us.

10/10 Excellent

B

Stayed 2 nights in Nov 2023

8/10 Good

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hanza is a great budget hotel near the central station in Riga. Rooms are clean and the staff and breakfast are fine. Only really two negative issues - The wifi isn't very reliable and keeps dipping in and out making it awkward if your in town on business. Also the television seemed to not be able to pick up channels correctly and was unwatchable. Maybe they were having issues with the signal because of the bad weather?
Stayed 7 nights in Nov 2023
Response from Irina Sofina on 19 Dec 2023
Dear Kristian, thank you very much for your review. Unfortunately weather condition affect the TV signal and the Wi-Fi as well, however we are working on making wi-fi signal more strong.

6/10 Okay

Frank Ludwig, Durmersheim

Stayed 2 nights in Nov 2023

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel wA nice
Stay in the hotel was good, but Transfer made by hotel for myself airport to hotel was 35 euro on way home a got a Bolt taxi that cost 11 euro . So if your travelling Latvia down load Bolt taxi to save some euros .
Stayed 2 nights in Oct 2023

6/10 Okay

Lynn

Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget option
Great budget hotel, unfortunately when I was there they're was also a group of men who were shouting, screaming, stamping, running, banging between approx 9pm-12.30am.
Stayed 2 nights in Oct 2023

10/10 Excellent

SIGITA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything just great
Stayed 1 night in Oct 2023

8/10 Good

Alan John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location
Stayed 5 nights in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Overall, pleased. Breakfast area could be better. Rooms very clean & tidy. Good value. Would stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Stayed 2 nights in Sep 2023

8/10 Good

David, Newcastle

Liked: Staff & service, property conditions & facilities
A bit out of the way and lots of building work en route to city centre
Stayed 3 nights in Sep 2023

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok, near city center. Price matches the quality.
Stayed 2 nights in Aug 2023

10/10 Excellent

sheng

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel,with hospitality
Stayed 1 night in Aug 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sooik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Breakfast is a total bun-fight. I’ve never seen so many people crammed into such a small room for food!
Stayed 1 night in Jul 2023
Response from Anastasija on 31 Jul 2023
Thank You for your review! It is important for us to get your feedback on things we should improve in our day to day service! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Room not cleaned properly!
Stayed 2 nights in Jul 2023
Response from Anastasija on 23 Jul 2023
Thank You for your review! It is important for us to get your feedback on things we should improve in our day to day service! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

8/10 Good

Mats

Stayed 2 nights in Jun 2023
Response from Anastasija on 3 Jul 2023
Thank You for your review! We appreciate your opinion and hope to meet You again! Best Regards, Hanza Hotel Team.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great facility
Stayed 1 night in Jun 2023
Response from Anastasija on 26 Jun 2023
Thank You for your review! It’s great to hear such nice words! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased to say Good 💯
The second ime at this establishment and it has improved. The room was very clean. There was a smell from the drains. For the amount of guests it could do with being bigger. The staff are friendly and courteous at all times. A really big shout out goes to the girl in the breakfast room. Really busy woman who goes above and beyond to make your visit to the restaurant a pleasur.
Stayed 3 nights in Jun 2023
Response from Anastasija on 26 Jun 2023
Thank You for your review! It’s great to hear such nice words and to get your feedback on things we should improve in our day to day service! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Good 3-star Hotel
Excellent hotel for less than thirty-five euro, Good location near public transportation, the Holocaust Museum, shopping and a 15 minute walk to the Old Town, adequate breakfast
Stayed 1 night in Jun 2023
Response from Anastasija on 26 Jun 2023
Thank You for your review! It’s great to hear such nice words! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

8/10 Good

Joosep

Stayed 2 nights in Jun 2023
Response from Anastasija on 3 Jul 2023
Thank You for your review! We appreciate your opinion and hope to meet You again! Best Regards, Hanza Hotel Team.

10/10 Excellent

John

Stayed 1 night in May 2023
Response from Anastasija on 11 Jun 2023
Thank You for your review! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

6/10 Okay

Hans

Stayed 1 night in May 2023
Response from Anastasija on 11 Jun 2023
Thank You for your review! It is important for us to get your feedback! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

10/10 Excellent

Margaret

Stayed 1 night in May 2023
Response from Anastasija on 11 Jun 2023
Thank You for your review! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 1 night in Apr 2023
Response from Anastasija on 4 May 2023
Thank You for your review! It’s great to hear such nice words! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

10/10 Excellent

steven

Stayed 2 nights in Mar 2023
Response from Anastasija on 1 Apr 2023
Thank You for your review! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

10/10 Excellent

KRZYSZTOF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Anastasija on 1 Apr 2023
Thank You for your review! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

8/10 Good

Jessica

Stayed 2 nights in Mar 2023
Response from Anastasija on 22 Mar 2023
Thank You for your review! It is important for us to get your feedback! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2023
Response from Anastasija on 5 Mar 2023
Thank You for your review! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

10/10 Excellent

Coral Zoeleigh ivy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, free breakfast that was brilliant and prepared me for the day, clean and very friendly staff, The spa was great and the area was lovely and quiet but close enough to old town too, just a 10 minute walk away, close to the amazing food markets which i highly recommend you visit.
Stayed 5 nights in Feb 2023
Response from Anastasija on 4 Mar 2023
Thank You for your review! It’s great to hear such nice words! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Feb 2023
Response from Anastasija on 20 Feb 2023
Thank You for your review! It’s great to hear such nice words! We hope to meet You again!Best Regards,Hanza Hotel Team.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Hotel was ok Room was ok but the shower head needs to be changed and also the water is hot one minute and cold the next while using the shower.
Stayed 2 nights in Jan 2023
Response from Anastasija on 16 Jan 2023
Thank You for your review! It is important for us to get your feedback on things we should improve in our day to day service! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

6/10 Okay

Ercan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good for solo-travellers
The staff was friendly and helpful. I can recommend this hotel mainly to solo-travellers or young couples and people who have no important meeting next morning since the sound-isolation and comfort were not the things this hotel can provide you at their best. Restaurant size is small but very cosy. They may considering fixing this little issue in the future. In the room, fridge was very noisy together with the air ventilation at the bathroom. You basically can not hear anything else than the noise these 2 devices create :). Also, we unfortunately had a very noisy next room who started to listen to music around 03.00 in the morning. Then someone smoked and fire alarm went on! Since the wall has no sound-insulation, we were woken up by any conversation the next door room could have. You can clearly hear what other people talk about. Otherwise, price, friendliness of staff and hotel condition were good. I can say that for family, this is not the best option, however all the rest of the people who do not mind a little noise, they can enjoy staying at this cosy and nice hotel.
Stayed 3 nights in Dec 2022
Response from Anastasija on 13 Jan 2023
Thank You for your review! It’s great to hear such nice words! We appreciate your opinion and will do our best to improve the things you have mentioned! Hope to meet You again!Best Regards,Hanza Hotel Team.

8/10 Good

Kaido

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2022
Response from Anastasija on 29 Dec 2022
Thank You for your review! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
great value stay
I got a very good price for my room with breakfast included so I have nothing to complain, really great value! The location of the hotel was very good for me as it's not far from the central station where I arrived from the airport, it's also nearby the bus station which I was taking the next day to go to Tallinn, so location wise very good for me. It's also a short walk to the old town (10-15 minutes). Many shops around (near the train station), there is also a central market place just next to the bus station which I highly recommend as you can find many local products such as food, also some souvenirs and the prices are good. The breakfast was good, with enough of food choice for me, especially for this price. Also the hotel is in a quiet area, not directly by the busy streets etc. so not noisy. There was a kettle in the room and even a fridge which is nice as well.
Stayed 1 night in Dec 2022
Response from Anastasija on 19 Dec 2022
Thank You for your review! It’s great to hear such nice words! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

10/10 Excellent

Ján

Stayed 1 night in Dec 2022
Response from Anastasija on 19 Dec 2022
Thank You for your review! We hope to meet You again!Best Regards,Hanza Hotel Team.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Latvia
Hotel not too far from Riga Central market and a 15 minute walk from the centre of Riga. The service was friendly, the room spacious and warm and the breakfast was catered for. A charming hotel not too far from the centre with “Stalin’s gift” - the Academy of Sciences being a great focal point to naihati yourself to the hotel. Around the hotel is a lot of local history which you can book a free walking tour to view.
Stayed 2 nights in Nov 2022
Response from Anastasija on 6 Dec 2022
Thank You for your review! It’s great to hear such nice words! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.

10/10 Excellent

Sergejs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Maris Fogels (Reservation manager) on 21 Nov 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Not bad
The staff is lovely and friendly. They had everything ready for us when we checked-in at midnight. Unfortunately the room itself was dirty. The floor hadn't been cleaned at all. However, we let front desk know the next morning and they had it handled. The beds were fine for two nights. We really enjoyed the breakfast and free water. That was a huge plus to our stay.
Stayed 2 nights in Oct 2022
Response from Maris Fogels (Reservation manager) on 31 Oct 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
This was my third stay at Hanza. It is excellent value for money on a business trip. I will be back in 3 months. Also great location for free time.
Stayed 2 nights in Oct 2022
Response from Anastasija on 25 Oct 2022
Dear Mark,Thank You for your review! It’s great to hear such nice words! We appreciate your opinion and wait for you to come again!

8/10 Good

Paula

Liked: Staff & service
Good location for exploring the city
Stayed 4 nights in Sep 2022
Response from Anastasija on 26 Sept 2022
Thank You for your review! It’s great to hear such nice words! We appreciate your opinion and hope to meet You again!Best Regards,Hanza Hotel Team.