The room was located where I had requested. The property was clean. The staff wasn't rude, but they don't greet you with a hello or anything when you come to their front desk. The tub was very dangerous for my wife and I; it was very slippery when I stepped in, I immediately fell it seemed as if it had been overly glazed. The first night when we got to the room the key wouldn't open the door and after three trips back to the front desk it worked. The key would not work when we returned to the room after going out each day it was very frustrating to have to go to the front desk to get it programmed.