10/10 Excellent
Jamie
15 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nothing short of amazing. From the start to the end of my trip I was blown away by the facilities (the hotel is breathtaking) but most importantly by the kind, friendly and attentive staff. The operation is a well oiled machine and the staff are extremely efficient and hard working. When I had a problem with a young, rowdy couple in the room next door, this was treated seriously and quickly. I received a follow up call to update me and reassure me that the issue was resolved.
The room was beautiful, clean and had everything you could need. Everything was replenished and the room service and cleaning teams to an amazing job.
The Spa is the best I have visited. Immaculately clean and maintained, the staff are extremely attentive and kind. I purchased the 5 day pass and visited everyday of my trip. The Yoga and Pilates classes delivered by Lydia are a must. She is a fabulous teacher and creates a beautiful and calming space to exercise.
I cannot recommend this hotel highly enough. I will definitely return in the future
Jamie
Stayed 5 nights in May 2024