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Rating 10 - Excellent. 672 out of 1002 reviews" "
10 - Excellent
672
Rating 8 - Good. 269 out of 1002 reviews" "
8 - Good
269
Rating 6 - Okay. 46 out of 1002 reviews" "
6 - Okay
46
Rating 4 - Poor. 13 out of 1002 reviews" "
4 - Poor
13
Rating 2 - Terrible. 2 out of 1002 reviews" "
2 - Terrible
2
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Emmanuel
Travelled with pets, Travelled with partner
26 May 2024
Liked: Cleanliness
Disliked: Staff & service
Booked in a room despite having said we had a dog, not suitable for a dog, very misleading signage to find room, up, down, wrong wing, very slow lifts… got to the room quite fed up
This a a great location for enjoy the town.
The hotel staff is friendly and accommodating.
Breakfast came with the room and it was very good.
Parking is on site. Shopping, restaurants and historical sites within walking distance.
We had a delicious stay.
David
Stayed 1 night in May 2024
Response from Best Western Premier Hôtel de la Paix on 7 May 2024
Dear Guests,We are very pleased to read that this traveller had a delicious stay in our property and in Reims
Lovely hotel in Reims, walkable to restaurants and shops. Part of the hotel was under renovation so we couldn't see the whole property, but the section we stayed in was very nice, modern, and clean.
WEI
Stayed 3 nights in Mar 2024
Response from Best Western Premier Hôtel de la Paix on 29 Apr 2024
Dear WEI,We thank you very much for your very positive message.The renovation of the lobby is fully completed and our guests enjoy this newly refurbished area.
Lovely restaurant and nice area although it could get extremely loud at night. I was jarred awake on our first night with the sound of sirens and fighting on the street in front of the hotel, even though we were on a higher floor. Hotel parking fills up quickly, but there is a parking complex across the street. Overall, we had a pleasant enough experience.
Melinda
Stayed 3 nights in Apr 2024
Response from Best Western Premier Hôtel de la Paix on 15 Apr 2024
Dear Madam,We have been pleased to welcome you in our property.The parking Buirette located in our street is a good alternative to park if you have not book a car space in our garage. The hotel is located in the city center and we have rooms facing street and also back side.
The parking was disappointing although alternative parking was near by. Also, the sound from adjacent rooms was annoying and unexpected for a modern upgraded facility.
The room didn't have enough light. Dark rugs. No closet. No towel warmer nor hooks to hang towels. No desk.
Patricia
Stayed 2 nights in Oct 2023
Response from Best Western Premier Hôtel de la Paix on 25 Oct 2023
Dear Guests,In your room you have the opportunity to dim or lighten your room. In every room you will find a table or a desk and a seat such as a closet.
Great hotel in a very walkable, central location. Rooms and bathroom were very clean and modern. Would have preferred if more lighting was available in the bedrooms especially for winter trips - even with all lights on it felt a little dark if you wanted to work. Bar, pool, lobby, etc all excellent and well maintained.
Verified traveller
Stayed 3 nights in Oct 2023
Response from Best Western Premier Hôtel de la Paix on 23 Oct 2023
Dear Guests,We thank you for taking the time to share your feedbacks.
6/10 Okay
Corliss
19 Oct 2023
Disappointing
Room very small, nondescript. Food in the restaurant was pretty bad especially considering we are in France.
Even the bread wasn't good. We did appreciate that the restaurant found a table for us even though our reservation was for the next night.
Breakfast not great either- croissants were sub par. Got the feeling this is a tour bus destination so quantity not quality.
Excellent night. Only one drawback is that lies in a pedestrian area on the weekends. Therefore it is difficult to approach by car. It would helo if the hotel sent the code for the barrier in advance
This hotel exceeded our expectations and we enjoyed a wonderful 4 night stay. The rooms were great, comfortable beds and superb blackout blinds. Staff were really helpful and friendly and we loved the bar and courtyard area. Well located for restaurants and visiting champagne houses. Pre-booked parking on site an added bonus. Would wholeheartedly recommend.
Stephen
Stayed 4 nights in Aug 2023
Response from Best Western Premier Hôtel de la Paix on 6 Sept 2023
Dear Sir,We warmly thank you for your kind feedback.
Our arrival was earlier than anticipated , the front desk was very helpful and friendly making a few
Suggestions while we waited for our room.
Although small it was meticulously clean
every day. Breakfast is inexpensive with great variety. Would recommend strongly.
Best of all is locations to the train station, restaurants and of course all the sites.
Amazing hotel! Great location, very large rooms, clean, awesome swimming pool (incl sauna and outdoor lounge area), good food and very attentive staff. Would definitely stay here again!
From booking and contacting the hotel everything was outstanding. So good in fact we won’t back.
Excellent location, parking, rooms, staff. Could not fault anything.
Reims a lovely place and you are 30 seconds walk to the square.
Wonderful
PETER
Stayed 1 night in Jul 2023
Response from Best Western Premier Hôtel de la Paix on 27 Jul 2023
We kindly thank you for choosing our property for your stay in Reis and for this positive message.