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Reviews of Hotel Sant'Andrea

3 out of 5
Hotel Sant'Andrea
Via Carlo Cattaneo 33, Ravenna, RA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 41 reviews" "
Rating 8 - Good. 13 out of 41 reviews" "
Rating 6 - Okay. 0 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumatic Experience
This was a traumatic experience. The room we booked well in advance was not available. It was given to other guests who arrived a day before. We know this because we understand Italian and heard the receptionist saying so on the phone to the manager. The receptionist could provide the last remaining room overlooking the main busy and noisy street. The receptionist tried to convince us that the rooms they provide are not according to the picture appearing on the booking website. When we insisted that we should get the room we paid for they were upset and harassed us even by threatening to call the police. We had no choice but to leave and book another hotel nearby.
Stayed 1 night in Jul 2018
Response from Nunzia/Reception on 8 Aug 2018
Visto che la Signora capisce perfettamente l'Italiano , tengo a comunicare cosi come abbiamo comunicato subito dopo l'accaduto a Expedia , che esiste una Denuncia presso la Polizia per la Signora Milovanovic Cassar Jadranka per aggressione fisica e verbale ,insulti e danni al computer della Reception ,il tutto solo perchè . la camera non era quella della foto e non si riusciva a far capire alla Signora che la foto è indicativa e se lei lo avesse specificato nella prenotazione , avremmo fatto il possibile . Ripetiamo che sono ospiti da noi non graditi La Direzione

10/10 Excellent

Anne, New Hampshire, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near Ravenna's historic treasures
Hotel Sant'Andrea is located on a quiet street, with a lovely common space, and friendly, helpful staff that gave us excellent recommendations for eating. We would definitely return and recommend this hotel to friends.
Stayed 2 nights in Nov 2017

10/10 Excellent

Kathey, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel in the heart of Ravenna, close to everything. Lovely furniture and rooms, very clean and modern but with an old world feel. Breakfast was delicious and plentiful.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, would stay here again
Enjoy hotels with few rooms, this one has 12, spacious rooms. Excellent staff. Walking distance from Basilica St Vitale . Very nice garden where you can have your breakfast and drinks
Stayed 2 nights in Jul 2017
Dear Guest, thank you so much for your comment. We are so happy everytime we are able to make our guests happy! Best regards Nunzia /Reception

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the decor, the kindness of the staff, the wonderful breakfast.
Stayed 2 nights in Jun 2017
Dear Martha, thank you very much!! For us our clients are our big pleasure . Best regards

8/10 Good

Nikki , San Jose CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the right place!
Room converted attic space. Cannot recommend for anyone over 5 feet tall without fear for a head injury. unable to walk around bed without ducking Staff helpful but not all spoke very good English. Great location!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, comfortable and friendly
Stayed four nights. Friendly, helpful reception. lift to first floor room No 106. Good choice continental breakfast ( no eggs or hot food). Very near St Vitale and to Via Maggiore, 62, where we enjoyed good food each night at Al Corte restaurant. Would stay here again.

10/10 Excellent

Joseph, Marietta, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in every category
Of the three Italy hotels booked through Hotels.com for this trip, this was far and away the best. Very clean. Very roomy room. Great, patient and helpful staff. Terrific free continental breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. We enjoyed our stay.

10/10 Excellent

Jan, Abingdon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel with great staff
This was the best of several hotels we stayed in on a trip round the region. the room was spacious and overlooking a beautiful garden where we enjoyed breakfast several mornings. The hotel felt peaceful and the ambience was very relaxing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Stay
This is a charming hotel. The room and bathroom were spacious, and we had plenty of pillows. The bed was hard, but an otherwise perfect stay. Checkin staff were helpful, and we enjoyed the breakfast.

10/10 Excellent

Ron, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel which felt like a glorious private house. The furniture and decoration had the feeling of a splendidly fitted private residence. The garden had a lovely feeling to it.

10/10 Excellent

Mary, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
The Sant Andrea is very conveniently located in a safe neighborhood. The rates were very good. My room was super comfortable. Breakfast was delicioso! Everyone there was oh so helpful with any and all problems and questions. Even after only 2 days, I was sad to leave!

10/10 Excellent

Colin, Winchester, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel with pleasant garden
Once we'd managed to find the hotel by car, we found the receptionist delightful and extremely helpful. We had gathered from your website that the hotel had private parking but, in fact, it uses a public carpark several blocks away. A second receptionist was just as helpful in giving us the tortuous directions to enable us to bring the car to the hotel to load up! Would have rated the room 5 rather than 4 if only the lighting had been better.

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
The staff was all very friendly and accommodating. We would definitely stay there again Very close to everything, shopping,restaurants, etc

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo albergo, in posizione strategica per il centro di Ravenna. Da consigliare,
Stayed 2 nights in May 2018

8/10 Good

annie, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel accueillant, confortable, beau jardin
Ascenseur à utiliser qu'à partir de 8 h jusqu'à 21 h. Bien sûr, il n'y a que 2 étages, mais il faut penser aux personnes ayant des difficultés avec les escaliers.Cela, évidemment, garanti la tranquillité de l'hôtel.
Stayed 3 nights in Apr 2018
Response from Nunzia/Reception on 19 Apr 2018
Chère Madame, merci pour ton agréable commentaire

8/10 Good

Paolo, Bergamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso albergo, in posizione fantastica
due notti, ottima pulizia, colazione buona, personale impeccabile
Stayed 2 nights in Feb 2018
Response from Nunzia/Reception on 26 Feb 2018
Gentilissimo Paolo, un grazie di cuore per l'ottimo commento e punteggio da parte di tutto lo staff della Reception Cordialmente Nunzia/Reception

8/10 Good

ihsan, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice with "family hotel" feeling
Nice, calm colours on the walls, comfortable lobby and garden. Good Italien breakfast. Very central. Very Good service.
Stayed 7 nights in Sep 2017
Response from monica on 16 Sept 2017
Dear Mr Ihsan, thank you very much for your compliments, for us is a big pleasure. Best regards, Hotel S. Andrea

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très propre et accueillant .... Chambre spacieux et aussi très propre...

8/10 Good

rongtao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Valery, Минск

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Рекомендован к проживанию.
Хороший отель. Для маленького города расположен хорошо. До всех достопримечательностей дойти за 5 -10 минут дойти можно. Отель от вокзала найти легко. По городу карты везде развешены и имея адрес не заблудишься. В номере чисто и уютно. Завтрак стандартный для Италии, что, увы, означает - без горячего. Повторюсь, отель понравился и для проживания рекомендую.

10/10 Excellent

karin, Aarhus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unikt og hyggeligt sted lige i centrum!
TOP!

10/10 Excellent

Malli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anheimelndes kleines Hotel in bester Lage, mit ges
Wir verbrachten einen glanzvollenTag in Ravenna, die Stadt eröffbete uns durch ihre Kunstdenkmäler eine neue Sicht auf das Entstehen unserer Kutur .

8/10 Good

marina, milano

Liked: Staff & service
Albergo centrale
Personale gentilissimo e disponibile. Le camere sono pulite. L'impianto di riscaldamento ha qualche pecca, il bagno virne riscaldato solo nelle ore serali. Nel complesso il soggiorno è stato gradevole

10/10 Excellent

olivier, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bien place et tres bien tenu
Tres bon hotel jardin agreable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un gioiello! and with style
Perfetto. The hotel used to be a private residence and has retained the feel and details of an upscale family villa. Rooms are comfortable, ours had a terrace too. Bath was brand new and clean. A diamond in the rough, especially for the price. The staff is extremely helpful and friendly. Parking for ALL hotels in the center of Ravenna is off site for about EUR 3/day, with 24/7 attendants.

8/10 Good

Wanderer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Haus
Freundlicher Empfang, schönes, gemütliches Zimmer. Zentral gelegen, mitten in der historischen Innenstadt. Und frühstücken im Garten in der Morgensonne ist einfach prima!

8/10 Good

Pignero

Liked: Cleanliness, property conditions & facilities
ottima posizione,camera con brutto muro fuori della finestra che toglie ogni tipo di vista (camera standard), qualità del breakfast da migliorare, piacevole giardino e personale molto gentile e accogliente