Bar (on property)

Reviews of Action Hotel Ras Al Khaimah

3.5 out of 5
Action Hotel Ras Al Khaimah
Ahmed Bin Masjid Road, Ras Al Khaimah, Ras al-Khaimah

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 32 reviews" "
Rating 8 - Good. 7 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 5 out of 32 reviews" "
Rating 2 - Terrible. 3 out of 32 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly pleased!! 💟💟💟
Stayed 1 night in May 2024
Response from G.M on 10 May 2024
Dear Ms. Kathleen, Greetings from Action Hotels Ras Al Khaimah. Firstly we would like to thank you for the lovely review you shared following your recent visit to our Action hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Rifad Ramjan General Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Such helpful and kind people.
Stayed 1 night in Apr 2024
Response from G.M. on 2 May 2024
Dear Ms. Kathleen, Greetings from Action Hotels Ras Al Khaimah. Firstly we would like to thank you for the lovely review you shared following your recent visit to our Action hotel and are delighted to read that we were able to match your holiday expectations. On the other hand we would like to thank you for your kind words towards our Staff, As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Rifad Ramjan General Manager

10/10 Excellent

mohamed

Stayed 2 nights in May 2022
Response from Mostafa on 25 May 2022
Dear Guest, Thank you for your fantastic review about your stay experience with us at Action Hotel Ras Al Khaimah. We were delighted to welcome you to our safe Hotel. I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you. Thank you for your positive comments about everything you liked during your stay. It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our Service for our valued guests. We would be delighted to welcome you back again for another memorable stay at Action Hotel Ras Al Khaimah, the true sample of excellent hospitality. Yours sincerely, The Management Action Hotel Ras Al Khaimah

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Mohamed on 16 Aug 2021
Dear Valued Guest , Thank you for taking time to rate our services and we look forward to welcome you back soon . Best regards Hotel Team

4/10 Poor

Nesbert

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Dont waste your money on them
One of those days you regret making a booking to a certain hotel. Service was terrible, from a not working access card to no toiletries in the room. Surely how does a whole hotel apartment fail to have a microwave in 2021.
Stayed 1 night in May 2021
Response from Mostafa on 2 Jun 2021
Dear Mr. ……………… Greetings from Action Hotel Ras Al Khaimah! On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your recent experience. We sincerely apologize for the inconvenience you have faced during your stay. We understand that there is nothing else we could do to change the situation however, your comment is really important to us and we will definitely take immediate actions on the issue to ensure that this will no longer occur in the near future. Once again, thank you for choosing Action Hotel Ras Al Khaimah and looking forward to welcoming you back. Sincerely yours, The Management Action Hotel Ras Al Khaimah

8/10 Good

bijo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Mohamed on 3 Apr 2021
Dear Valued Guest Thank you for taking time to rate our services and we look froward to welcome you again at Action Hotel Ras Al Khaimah . Kind regards, Mohamed Farag General Manager

4/10 Poor

JASSEM

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
neglecting hygiene and sterilization
it was never good enough and never clean and the bed sheets was dirty even when we asked them for the second time to bring a new one and the hotel claims that it’s sterilized and clean but the opposite it’s true and in corona crisis we don’t recommend this hotel even the price is cheap and good .
Stayed 1 night in Aug 2020
Response from Othman on 9 Aug 2020
Dear Mr. Jassem, Greetings from Action Hotel Ras Al Khaimah ! On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your recent experience. We sincerely apologize for the inconvenience you have faced during your stay. We understand that there is nothing else we could do to change the situation however, your comment is really important to us and we will definitely take immediate actions on the issue to ensure that this will no longer occur in the near future. Once again, thank you for choosing Action Hotel and looking forward to welcoming you back. Sincerely yours, The Management Action Hotel Ras Al Khaimah

4/10 Poor

Ebrahim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Mohamed on 31 Mar 2020
Dear Valued Guest, Thank you so much for your efforts to post a review on Expedia.com Your feedback and comments are very appreciated. Sincerely Mohammed Farag

6/10 Okay

Tetiana

Liked: Cleanliness, staff & service
Service was really good. OTHAMAN is very friendy person . But room was extremely cold and couldnt adjust room temperature
Stayed 1 night in Dec 2019
Response from Adiya on 4 Jan 2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Adiya!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Rehana on 18 Sept 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you aren't fully satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Rehana!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Mohamed on 28 May 2019
Dear Valued Guest , ! On behalf of my team, I would like to thank you for spending a part of your quality time to rate our services .It is our pleasure receiving your great score and we will definitely do our best to continue and improve the services we are providing to all our valued guests. Once again, thank you for choosing Tulip Inn Ras Al Khaimah for your recent visit, and looking forward to welcoming you back. Sincerely yours, The Management Tulip Inn Ras Al Khaimah

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The lady at the front desk was very rude and disrespectful
Stayed 1 night in Jun 2018

8/10 Good

mahdi

Liked: Cleanliness, property conditions & facilities, room comfort
my opinion
Stayed 1 night in May 2018
Response from Rabih Abdo-General Manager on 7 Jun 2018
Dear Mr. Mahdi, Thank you for the review and hope to welcome you soon again .

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Things to improve
Rooms are OK and comfortable, but they were smelling of smoke (and we were not given the option of smoking or non-smoking rooms). All rooms seem to be smoking ones. The hotel is opposite to a mosque, so early wake up in the morning with pray time.
Stayed 1 night in Feb 2018
Response from Tulip Inn RAK on 21 Feb 2018
Dear Sir/Madam, Greetings from Tulip Inn Ras Al Khaimah! On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your recent experience. We understand that there is nothing else we could do to change the situation however, rest assured that all necessary measures are taken to ensure such inconvenience will not be repeated, making your next stay as a memorable one. Sincerely yours, The Management Tulip Inn Ras Al Khaimah

8/10 Good

Mohammed

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2017
Dear Mr. Mohammed, Greetings from Tulip Inn Ras Al Khaimah! On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your positive review. It is our pleasure receiving your great comment and we will definitely do our best to continue and improve the services we are providing to all our valued guests. Once again, thank you for choosing Tulip Inn Ras Al Khaimah for your recent visit, and looking forward to welcoming you back. Sincerely yours, The Management Tulip Inn Ras Al Khaimah

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take your own towels before you stay in this hotel
We were two in the room and we had only one bath towel, when I called housekeeping to bring us another towel he mentioned that they have short of towels, unbelievable service in UAE, total disgrace on the brand.
Stayed 1 night in Nov 2017
Dear Sir/Madam, Greetings from Tulip Inn Ras Al Khaimah! On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your recent experience. We sincerely apologize for the inconvenience you have faced during your stay. We understand that there is nothing else we could do to change the situation however, your comment is really important to us and we will definitely take immediate actions on the issue to ensure that this will no longer occur in the near future. Once again, thank you for choosing Tulip Inn Ras Al Khaimah and looking forward to welcoming you back. Sincerely yours, The Management Tulip Inn Ras Al Khaimah

2/10 Terrible

Noora

Disliked: Staff & service, room comfort
Last time choosing this hotel
Bad choice bad service no answer the call
Stayed 3 nights in Sep 2017
Dear Ms. Noora, Greetings from Tulip Inn Ras Al Khaimah! On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your recent experience. We understand that there is nothing else we could do to change the situation however, rest assured that all necessary measures are taken to ensure such inconvenience will not be repeated, making your next stay as a memorable one. Sincerely yours, Donna Principe Tulip Inn Ras Al Khaimah

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
nice hotel value for mony
nice hotel value for mony i strongly recommend this hotel to all people who is visiting ras alkhima for shot time

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
First, the hotel's location was about half an hour away from what was shown on the hotels.com location map, and away from the town name given (Digdaga). That location was actually the Golden Tulip, an entirely different hotel. Was I really the first to notice this (after a 30-minute drive to the given location/town, then a 30-minute drive to the real hotel)? Then, my room had a bright green overhead night light, right where the entrance hallway met the bedroom. This light was bright enough to read by, and could not be turned off. What a terrible design element! Finally, across the hall from my room was one labeled "Storage" or "Store". About every 20 minutes, until I finally got to sleep around 1:30 am, the door to that room was opened and left open, something noisy was done inside, then the door was slammed. This was also happening at 6 the next morning. Looking through the open door, that room seemed to contain housekeeping items. What could have been going on all those hours? Why did they leave the door open while they were working inside, and then why did they always let the door slam each time? Breakfast was OK, although oddly eggs only appeared in hard-boiled form.

6/10 Okay

Mr.Bejoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Naser

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad

10/10 Excellent

yousif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Adiya on 24 Dec 2019
Thanks a ton for the amazing rating We are glad that we succeeded in matching your experience with your expectations. Regards, Adiya!

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
قمة التميز
فندق نظيف جدا وسعره ممتاز وموقعه رائع والمطعم الي فيه لذيذ جدا انصح به تم ترقية الغرفة الى جناح تسجيل الدخول في ثواني معدودة
Stayed 1 night in Jun 2019
Response from Wini on 23 Jul 2019
Thank you for rating us super, Omar ! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Winisha!

10/10 Excellent

Abdelatif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Tulip inn Team on 25 May 2019
Dear Mr. Abdelatif Greetings from Tulip Inn Ras Al Khaimah! On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your positive review. It is our pleasure receiving your great comment and we will definitely do our best to continue and improve the services we are providing to all our valued guests. Once again, thank you for choosing Tulip Inn Ras Al Khaimah for your recent visit, and looking forward to welcoming you back. Sincerely yours, The Management Tulip Inn Ras Al Khaimah

6/10 Okay

Hossam

جيد وعيبه الحمام
الفندق مقبول .. ملاحظتي ان الحمام صغير جدا ولا تستطيع الاستحمام .. وشور الحمام لا يعمل من الاعلى في الغرفتين الي انا حجزتهم
Stayed 1 night in Dec 2018
Response from OB on 17 Feb 2019
Dear Mr. Hossam Greeting Thank you so much for your kind comments . Your comment is our concerns . Regards

10/10 Excellent

RAZEQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Christian

Disliked: Staff & service, room comfort
The lone hotel at the end of the road...
In the middle of nowhere, near the "electricity road" there stands the Tulip Inn in Ras al Khaimah. It´s an ok hotel, parking no problem as the buildings seems to be scattered around by a Sim City player with a nervous tremor in his mouse finger. Showers are a bit mouldy, the installation ist sloppy but works. Be alarmed to be woken by the near mosque at 4:45 am. Over all it´s ok for 1-2 nights.
Response from Tulip Inn Ras Al Khaimah on 26 Apr 2018
Dear Mr. Christian, Greetings from Tulip Inn Ras Al Khaimah! On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your positive review. It is our pleasure receiving your great comment and we will definitely do our best to continue and improve the services we are providing to all our valued guests. Once again, thank you for choosing Tulip Inn Ras Al Khaimah for your recent visit, and looking forward to welcoming you back. Sincerely yours, The Management Tulip Inn Ras Al Khaimah

8/10 Good

Bader

Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2017
Dear Sir/Madam, Greetings from Tulip Inn Ras Al Khaimah! On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your positive review. It is our pleasure receiving your great comment and we will definitely do our best to continue and improve the services we are providing to all our valued guests. Once again, thank you for choosing Tulip Inn Ras Al Khaimah for your recent visit, and looking forward to welcoming you back. Sincerely yours, The Management Tulip Inn Ras Al Khaimah

10/10 Excellent

FAOUSI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel excellent rapport qualité prix
Nous sommes arrives très tard, le service de l'hôtel a été très accueillant. Nous avons surclassé en suite. Le service était parfait. Petit déjeuner copieux et varié.

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait
Juste parfait