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Reviews of Super 8 by Wyndham Raleigh North East

2 out of 5
Super 8 by Wyndham Raleigh North East
3801 Capital Blvd, Raleigh, NC

Reviews

6.6
Rating 10 - Excellent. 141 out of 582 reviews" "
Rating 8 - Good. 143 out of 582 reviews" "
Rating 6 - Okay. 125 out of 582 reviews" "
Rating 4 - Poor. 66 out of 582 reviews" "
Rating 2 - Terrible. 107 out of 582 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Laura

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Crystal

Stayed 1 night in May 2024

8/10 Good

Suzann, Wonewoc

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and quiet.
Stayed 1 night in May 2024
Response from Super 8 Raleigh on 22 May 2024
Thanks, Suzann. Glad you enjoyed your stay and hope to see you next time.

10/10 Excellent

lilian

Liked: Cleanliness, staff & service, amenities
Easy checking in and organized room However the stairs area and outside stinks
Stayed 1 night in May 2024
Response from Super 8 Raleigh on 22 May 2024
Thanks for the feedback, Lilian. Glad you enjoyed your stay and will be looking into the stairwells to improve our guest experience even more!

4/10 Poor

Eduardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Super 8 Raleigh on 8 May 2024
Thank you, Eduard - we look forward to having a chance to make this a 5 star review next time.

4/10 Poor

Tonya

Travelled with family
Disliked: Amenities, property conditions & facilities
Elevator was out and im handicap with 2 knee replacement and had to walk the stairs & still pay full price with a 40 cash deposit.
Stayed 1 night in Apr 2024
Response from Super 8 Raleigh on 25 Apr 2024
We are sorry for the inconvenience you experienced with your stay. Our elevator is currently being replaced and should be brand new soon! First floor rooms are subject to availability but hope to have one available next time you are here.

8/10 Good

William

Business traveller
Liked: Staff & service
No elevator had to climb three flights of steps
Stayed 1 night in Apr 2024
Response from Super 8 Raleigh on 25 Apr 2024
Thanks, William. We are sorry for the inconvenience caused by our elevator replacement, but rest assured a new elevator is underway and will be up and running shortly! Thanks.

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Super 8 Raleigh on 25 Apr 2024
We apologize for any inconveniences you experienced during your stay and look forward to having the opportunity to make your next experience a better one.

2/10 Terrible

Janet

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have mold in the rooms and my children got sick from it. They where informed and did nothing about it.
Stayed 4 nights in Apr 2024
Response from Super 8 Raleigh on 25 Apr 2024
We are sorry you did not have a positive stay with us but rest assured our housekeeping team thoroughly inspects each room to ensure a high quality, clean and safe room. Thanks.

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service
Had a wonderful stay
Stayed 2 nights in Apr 2024
Response from Super 8 Raleigh on 25 Apr 2024
Thank you for the great feedback, Jocelyn. We enjoyed having you with us and look forward to seeing you again. Hopefully we can make it a 5 out of 5 next time!

2/10 Terrible

Demetrius

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible! Hallways were filthy, elevator was broke. I walked in my bathroom and there were roaches running across the floor. I didn’t even stay ten minutes, I left immediately after i saw the bugs. I’m still waiting on my refund.
Stayed 3 nights in Apr 2024
Response from Super 8 Raleigh on 25 Apr 2024
We apologize for the unpleasant experience you encountered at our hotel. We have looked into this and have addressed the issues. Elevator will be brand new soon enough.

2/10 Terrible

Shonta

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room she put us in smelled like someone had a urinating contest on who could urinate the most on the floor. We asked for a different room hoping it would be much better than the last. Thankfully it was another room available and they switched our room to the smokers room. The cigarette smell was in the sheets, the walls, and the air. There was no shower curtain and I’m sure they didn’t do much cleaning. Don’t book unless it’s your last choice.
Stayed 2 nights in Apr 2024
Response from Super 8 Raleigh on 25 Apr 2024
We appreciate the feedback, Shonta, and apologize for the inconveniences you experienced. Please know that this feedback is not the experience we strive to deliver and have looked into this in order to address the issues. We look forward to improving your stay next time.

10/10 Excellent

Juaquadah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It served my purpose. Saw a few roaches in the bathroom (babies only) but no bedbugs! Lol
Stayed 3 nights in Apr 2024
Response from Super 8 Raleigh on 25 Apr 2024
Thank you, Juaquadah - we have gotten pest control, maintenance, and housekeeper involved to address this issue! We look forward to seeing you next time.

10/10 Excellent

Brittany

Liked: Staff & service, property conditions & facilities
I just wish the elevator wasn’t getting replaced it was a long walk to the forth floor. lol I needed the exercise
Stayed 3 nights in Apr 2024
Response from Super 8 Raleigh on 25 Apr 2024
Thank you, Brittany - we appreciate the great feedback. Rest assured that our elevator is in process of being replaced and will be brand new soon!

2/10 Terrible

Olivia

Stayed 1 night in Mar 2024
Response from Super 8 Raleigh on 8 May 2024
Olivia - we are sorry you did not experience a fantastic stay. We look forward to getting a chance to serve you better next time. Thanks.

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequently travel and have stayed here many times. The staff, namely Steven, has always provided outstanding customer service. His professional, accommodating, and kind approach is a primary reason I continue to give them my business.
Stayed 1 night in Mar 2024
Response from Super 8 Raleigh on 28 Mar 2024
Thank you very much for your feedback. We look forward to seeing you again.

10/10 Excellent

Naszier

Stayed 1 night in Mar 2024
Response from Super 8 Raleigh on 25 Apr 2024
Thank you very much for your excellent feedback, Naszier. We appreciate your trust in us and we look forward to seeing you next time.

10/10 Excellent

Calvin, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 2 nights in Mar 2024
Response from Super 8 Raleigh on 28 Mar 2024
Thank you very much for your feedback. We look forward to seeing you again.

8/10 Good

Calvin, Raleigh

Liked: Cleanliness
Free breakfast
Stayed 7 nights in Mar 2024
Response from Super 8 Raleigh on 28 Mar 2024
Thank you very much for your feedback. We look forward to seeing you again.

4/10 Poor

Helga

Stayed 1 night in Mar 2024
Response from Super 8 Raleigh on 28 Mar 2024
Thank you for staying with us - we look forward to improving your stay next time.

2/10 Terrible

Elicia

Travelled with partner
Disliked: Amenities
They gave my room away in had to pay more when I got here not happy at all with the service
Stayed 1 night in Mar 2024
Response from Super 8 Raleigh on 2 Mar 2024
We are sorry for the inconvenience you encountered with your room type but we did upgrade you free of charge to a two double bed room. Thank you and we hope you enjoy your stay.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Decent place but needs upkeep!
This is a convenient and decent place to stay but it needs some upkeep and maintenance. The elevator has been broken for months and that is very inconvenient disabled individuals. The AC barely worked so I had to go buy fans. When shinging a flashlight through the AC grill you can see that it hasn't been cleaned in years because it's furry and black so it is probably blowing mold spores which is probably why our allergies go crazy there and we wake up with blazing headaches.
Stayed 2 nights in Jan 2024
Response from Super 8 Raleigh on 26 Feb 2024
Thank you for staying with us - we have addressed this with our housekeeping / maintenance team. We look forward to seeing you next time.

10/10 Excellent

sara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 1 night in Feb 2024
Response from Super 8 Raleigh on 26 Feb 2024
Thank you for staying with us. We look forward to seeing you next time.

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities
The oripr t y and staff were great .. the area c as n be a little ruff but gry this is raliegh.
Stayed 1 night in Jan 2024
Response from Super 8 Raleigh on 26 Feb 2024
Thank you for staying with us. We look forward to seeing you next time.

2/10 Terrible

Ann

Business traveller
Disliked: Cleanliness, property conditions & facilities
Elevador was broken Blood on the bathroom door The bed had mold on the bed sheets and protector cover Dead bug on the wall I was very upset with my room but it’s to late to move to another hotel
Stayed 1 night in Jan 2024
Response from Super 8 Raleigh on 26 Feb 2024
Thank you for staying with us - we have addressed this with our housekeeping / maintenance team and are elevator is in process of being replaced. We look forward to seeing you next time.

2/10 Terrible

Dequan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never again
Stayed 1 night in Jan 2024
Response from Super 8 Raleigh on 26 Feb 2024
Thank you for staying with us - we apologize for any inconvenience for your stay. We look forward to making your next stay more pleasant.

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Super 8 Raleigh on 26 Feb 2024
Thank you for staying with us. We look forward to seeing you next time.

10/10 Excellent

Joshua, KNIGHTDALE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Super 8 Raleigh on 26 Feb 2024
Thank you for staying with us. We look forward to seeing you next time.

10/10 Excellent

Freda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Room was clean. Staff was very friendly and helpful.
Stayed 1 night in Jan 2024
Response from Super 8 Raleigh on 26 Feb 2024
Thank you for staying with us. We look forward to seeing you next time.

2/10 Terrible

Keyshawn

Stayed 1 night in Dec 2023
Response from Super 8 Raleigh on 26 Feb 2024
Thank you for staying with us - we apologize for any inconvenience during your stay. We look forward to seeing you next time and making it a more pleasant experience.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Super 8 Raleigh on 27 Feb 2024
Thank you so much for staying with us - we look forward to seeing you next time.

2/10 Terrible

Annette

Stayed 2 nights in Dec 2023

2/10 Terrible

Kenneth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs, little beetles and roaches all over the bathroom. When we brought this to staff attention, even though they were sympathetic, they stated we had to contact the GM by email who then stated we had to contact Orbitz regardind a refund.
Stayed 1 night in Dec 2023

8/10 Good

Saquon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Nice and qiuiet place to relax
Stayed 2 nights in Nov 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms where clean and well taken care off.
Stayed 1 night in Mar 2023

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate as far as decently safe location and cleanliness.
Stayed 2 nights in Nov 2023

8/10 Good

Dasmen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The area was decent.
Stayed 1 night in Nov 2023

8/10 Good

Sarah

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
The elevator was out of order, but luckily they placed us on the first floor. The other issue is says that they provide breakfast, but it's coffee and mini muffins. That's no breakfast. Need better clarification on booking page that states grab-n-go items or continental breakfast.
Stayed 3 nights in Nov 2023

10/10 Excellent

Norma gabriela

Stayed 1 night in Nov 2023

2/10 Terrible

Kiwi

Disliked: Cleanliness, staff & service, property conditions & facilities
RUN DON’T WALK! YOU’LL BE BETTER SLEEPING YOUR CAR!
Stayed 1 night in Oct 2023

4/10 Poor

Paul

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Toilet broke down and heater unit is very old.
Stayed 1 night in Nov 2023

2/10 Terrible

Ryan

Travelled with pets
Disliked: Amenities
Room has alot of broken pieces and smells like cigarette smoke bad. Very bad. Found parts of a hyperdermic needle that fell out when I got in the bed. But this is normal here I've been told.
Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy
Stayed 1 night in Nov 2023

8/10 Good

Thomas

Stayed 1 night in Oct 2023

6/10 Okay

Jon

Stayed 1 night in Oct 2023

4/10 Poor

Kara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Laronge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Zulfiqar

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Never staying here again
Stayed 1 night in Sep 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

wallis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023