Interior

Reviews of Courtyard by Marriott Raipur

5 out of 5
Courtyard by Marriott Raipur
Nh-6 Labhandi Opposite Indira Gandhi Agr, Raipur, Chattisgarh

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 42 reviews" "
Rating 8 - Good. 11 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abror

Stayed 5 nights in Feb 2024

10/10 Excellent

ankur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel , good comfort and food was nice 😊
Stayed 1 night in Sep 2023

8/10 Good

Devender

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Milan

Stayed 3 nights in Jun 2023

10/10 Excellent

Bhavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Sandeep, Princeton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff are friendly and they are well prepared to provide the best service possible. Fantastic buffet spreads with many different choices.
Stayed 2 nights in Oct 2022
Response from Abishai on 9 Nov 2022
Dear Mr. SandeepNamaste Thank you so much for your true and positive feedback. Looking forward to welcome you back. Please feel free to connect undersigned for any further assistance required. Regards Abhishai UpadhyayFront Desk Manager Courtyard By Marriott, Raipur.9340856284

8/10 Good

Ramabrahmam Prakash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Abhishai Upadhyay on 15 Jul 2022
Dear Mr. Prakash Thank you so much for share your true feedback. Regards Abishai

8/10 Good

Harshit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

ajit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Apr 2022

8/10 Good

Harshit

Stayed 4 nights in Mar 2022

10/10 Excellent

Harshit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located at a good location close to the airport which is a plus point if you are travelling for a business trip. Also the food at the hotel was amazing and room service was quick. 5 out of 5 in every department.
Stayed 1 night in Feb 2022

8/10 Good

Harshit

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is located close to airport which is a plus point. Also the staff was helpful and professional.
Stayed 1 night in Feb 2022

6/10 Okay

Sanjay, Jamshedpur

Business traveller
Liked: Cleanliness
No airport shuttle facility is there or if it is no intimation is given . Very difficult to get an Uber from airport
Stayed 2 nights in Oct 2021
Response from Shantanu on 28 Oct 2021
Dear Guest, Namaste! Thank you for sharing your feedback with us. We are saddened to hear that we could not live up to your expectations during your recent visit to the city. Your feedback is important and the same has been shared with the entire team. Regards, Team Courtyard by Marriott Raipur

4/10 Poor

Saurabh

Business traveller
Disliked: Staff & service, property conditions & facilities
There is an expectation when a brand like Marriott puts it's name behind a property. The hotel fails to meet expectations associated with the brand in all aspects. Rooms were clean and about reasonable- rest everything disappointing to say the least! Not expected of a brand like Marriott.
Stayed 1 night in Sep 2021
Response from Shantanu Palshetkar on 27 Sept 2021
Dear Guest, Thank you for sharing your feedback with us. We are deeply saddened to hear that we couldn't live up to your expectations. Your feedback is important to us and the same has been shared with the entire team.

10/10 Excellent

Sandeep, Princeton

Stayed 2 nights in Sep 2021

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

babita

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2021
Response from Shantanu Palshetkar on 9 Sept 2021
Dear Guest, Namaste! Thank you for sharing your feedback with us. We are deeply saddened to hear that we could not live up to your expectations. We value your feedback and the same has been shared with the entire team. We surely hope the next time around you will surely give us a chance to turn around your experience. Regards, Team Courtyard by Marriott Raipur

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty - one after another room got changed, but no use. rooms were full of dust, beds were note made, toilet jet was nit working.....
Stayed 1 night in Jun 2021
Response from Shantanu on 2 Jul 2021
Dear Guest, Namaste! We are deeply saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. Please do accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We do hope in the near future you will give us a chance to turn around your experience. Regards, Team Courtyard by Marriott Raipur

8/10 Good

Ashwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Overall its very nice, but it's not exactly like 5 star. Yes, staff is very good and very helpful
Stayed 1 night in Feb 2021
Response from Team Courtyard by Marriott Raipur on 15 Feb 2021
Dear Guest, Namaste! Thank you for sharing your feedback with us. We are delighted to know that our hospitality was up to your expectations. Your feedback has been shared with the entire team. Regards, Team Courtyard by Marriott Raipur

10/10 Excellent

Sandeep Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Outstanding Service by the staff. Nice location. Good food.
Stayed 1 night in Jan 2021
Response from Team Courtyard by Marriott Raipur on 19 Jan 2021
Dear Guest, Namaste! Thank you for sharing your feedback with us. We are glad to know that our hospitality was up to your expectation.

10/10 Excellent

ANKIT KUMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The hotel was amazing
Stayed 1 night in Nov 2020
Response from . on 12 Nov 2020
Dear Guest, Namaste! Thank you for sharing your feedback with us. The same has been shared with the entire team. Regards, Team Courtyard by Marriott Raipur

10/10 Excellent

ROHIT LAKRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Shantanu on 31 Aug 2020
Dear Guest, Namaste! Thank you for taking the time to share your experience with us. We are delighted to know that our hospitality was up to your expectations. Your review is very valuable to us and the same has been shared with the entire team. We trust that Courtyard by Marriott Raipur remains your preferred hotel choice in all your future visits. Thank you for your patronage & look forward to welcoming you again soon! Best Regards, Shantanu

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Disabled room was damp, dusty and inadequate, all night we suffered and had ask for a different room. Cleanliness in the dining room was poor, teapot served with spillage marks. Overall very disappointed and wish we could get money refunded. We paid for 5star hotel but it is only a 3star and shouldn’t be charged 5star. Staff tried their best to be respectful. Kitchen staff needs a lot of training to bring to 5star, hotels to keep up and maintain hygiene levels. Very poor hygiene standards.
Stayed 11 nights in Feb 2020
Response from Rajneesh Kumar on 11 Mar 2020
Dear Guest, At the outset, I would like to tender my sincere apologies for the inconvenience caused to you during your stay with us. Although we take great pride in ensuring that our guests experience the best of hospitality in terms of service or product and overall experience, it's highly unfortunate that you had to go through this ordeal. I have personally addressed this with the concerned team members so that such things don’t happen at all in the future. I would once again regret the inconvenience caused to you and want to assure you that your feedback is being worked upon with the highest level of seriousness it deserves. I hope that in the near future you will give us a chance to showcase our hospitality and turnaround your experience. Warm regards, Rajneesh Kumar General Manager Courtyard by Marriott, Raipur

10/10 Excellent

Vineet R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
It was a perfect stay
Stayed 2 nights in Feb 2020
Response from Shantanu on 13 Feb 2020
Dear Guest, Greetings from Courtyard by Marriott, Raipur! We thank you for your valuable feedback and we look forward to welcoming you again at our hotel. Warm Regards, Front Office Manager

10/10 Excellent

Shane D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Was a great stay. Beautiful hotel and wonderful food and service.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitality extended by you staff especially the front desk , in particular I would like to mention Mr. Mohit Verma. He made me feel like an old guest even though this was my first visit to the Hotel. Look forward to visiting again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and the service was really good - special mention about Paramvir (in dining area during breakfast) and Krishnamurthy at the front desk who took the extra effort to make us all comfortable. The corridors/hallway on the 4th floor had a distinct muggy smell to it - I would recommend that it is given some attention.
Stayed 2 nights in Aug 2019
Response from Front Office Manager on 16 Aug 2019
Dear Guest, Namaste! Thank you for taking the time to share your recent experience at the Courtyard Raipur with us. We are delighted to know that our property and hospitality were up to your expectations and you had a wonderful experience. Our associates are doing their best to offer an incredible experience to our guests and I would like to thank you for highlighting their work; especially Paramvir and Krishnamurthy. I have discussed your feedback with the relevant department to ensure that the same does not recur. Thank you once again and we look forward to the opportunity of welcoming you back at Courtyard Marriott, Raipur. Best Regards, Shantanu Palshetkar Front Office Manager

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Front Office Manager on 27 Jul 2019
Dear Guest, Greetings from Courtyard by Marriott Raipur!! Thank you for taking the time to share your experience with us. We look forward to the opportunity of welcoming you back at Courtyard Marriott, Raipur. Warm Regards, Shantanu Palshetkar Front Office Manager

10/10 Excellent

NIKHIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Very good service and helpful staff
Stayed 3 nights in Jul 2019
Response from Shantanu Palshetkar on 18 Jul 2019
Dear Guest, Namaste! Thank you for taking the time to share your experience with us. We are delighted to know that our hospitality was up to your expectations. We trust that courtyard Marriott Raipur remains your preferred hotel choice in all your future visits. Thank you for your patronage & look forward to welcoming you again soon! Best Regards, Shantanu Palshetkar Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ! Everyone should try once. Friendly staff, liveliness in lobby and great rooms
Stayed 1 night in Jun 2019
Response from Shantanu Palshetkar on 27 Jun 2019
Dear Guest, Namaste! Thank you for taking the time to share your experience with us. We are delighted to know that our hospitality was up to your expectations. We trust that courtyard Marriott Raipur remains your preferred hotel choice in all your future visits. Thank you for your patronage & look forward to welcoming you again soon! Best Regards, Shantanu Palshetkar Front Office Manager

10/10 Excellent

TANMOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Value for money .
Stayed 2 nights in May 2019
Response from Rajneesh Kumar on 16 Jun 2019
Dear Guest, Greetings from Courtyard by Marriott Raipur! We are pleased to know you enjoyed the hotel and felt the experience was value for money. We eagerly look forward to hosting you back again for your next visit. Best regards, Rajneesh Kumar General Manager Courtyard by Marriott Raipur

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing because of personal customized service received from staff.... It was customer delight....
Stayed 1 night in Mar 2019
Response from Team Courtyard by Marriott Raipur on 15 May 2019
Dear Guest, Thank you sharing your experience with us. It was our delightful pleasure to host you and we are obliged that you have chosen our venue. Such positive feedback provide us with the chance to impart exceptional skills within our team who strives to serve you better each time you visit making your experience memorable and worthy. Your compliments will encourage the team and we look forward to welcome you very soon. Regards, Team Courtyard by Marriott Raipur

8/10 Good

Navneet

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Hotel lacks Marriott details.
Stayed 2 nights in Mar 2019
Response from Team Courtyard by Marriott Raipur on 15 May 2019
Dear Guest, Thank you sharing your dining experience with us. Please accept our sincere apologies for the inconvenience caused. In an effort to make improvement providing the highest level of hospitality which is our number one priority and we sincerely regret for falling short of meeting your expectations. We have shared your feedback with the appropriate team to ensure the service are in place to prevent reoccurrences of any issue in the near future. We request you to take this incident as an exception and allow us another opportunity to serve you better. We are looking forward to welcoming you soon. Best regards, Team Courtyard by Marriott Raipur

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Courtyard by Marriott, Raipur. on 27 Jun 2019
Dear Guest, Namaste! We strive to ensure that our guests enjoy a memorable experience and we are delighted to know that we were successful in achieving the same. I am pleased to hear that you have had a memorable stay. Thank you once again and we look forward to the opportunity of welcoming you back at Courtyard Marriott, Raipur. Best Regards, Team Courtyard by Marriott, Raipur

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay @ nice hotel
Stayed 1 night in Jan 2019
Response from Courtyard Marriott Raipur on 16 Jan 2019
Dear Guest, Thank you for gracious review, we hope to see you very soon. Regards, Team Courtyard Marriott.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good service but could be better overall
Service was good. Front desk was very helpful. However, carpets were stained and there was a crack on the glass in the cabinet. Finally, I smelled (cigarette?) smoke from adjoining rooms in my restroom.
Stayed 1 night in Dec 2018
Response from Courtyard by Marriott, Raipur. on 16 Jan 2019
Dear Guest, Thank you for your review; we are deeply embarrassed to read about your experience. your feedback is shared with the team with the seriousness that it deserves. We hope to be at your service once again with the true spirit of Marriott hospitality. Regards, Team Courtyard Marriott, Raipur

10/10 Excellent

Navin, Raipur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as usual, friendly staff, excellent food!
Stayed 2 nights in May 2018
Response from Team Courtyard Marriott Raipur. on 21 Jun 2018
Dear Guest, Thank you for jotting down this wonderful review and sharing your experience with us. It was a pleasure to host you! Indeed we pride on being one of the best business hotels in the city and strive to create great experience for our discerning guests . We look forward to welcoming you on your next visit at Courtyard by Marriott, Raipur Best Regards,

10/10 Excellent

navin, saint kitts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and usual
Always a great experience staying here. It’s the second time and won’t be the last. Friendly staff, clean rooms, great food and a very clean swimming pool.
Stayed 1 night in Nov 2017
Response from Courtyard by Marriott Raipur on 28 Nov 2017
Dear Guest, Greetings from Courtyard by Marriott, Raipur! We are elated to hear that we have succeeded in creating a memorable experience with us. We at Courtyard Raipur pride ourselves on putting our best forth to be able to live up to the high expectations of our guests and it is an honor to know that we have been so successful in the same. It gives us great pleasure to know that our elegant decor, well appointed rooms, well equipped gym, the swimming pool and our outlets were worthy of such great appreciation. Our team is highly appreciative of your compliments, our Chefs and Food and Beverage team in particular are glad that you have enjoyed their endeavors. We look forward to welcoming you back soon! Warm Regards, Team Courtyard by Marriott, Raipur

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place to stay if you are visiting Raipur.
Great Food, amazing service and friendly staff. I will definitely come back and stay here. The pool was very clean and also the gym was excellent, basically overall I would give it a 5 star........
Response from Courtyard by Marriott Raipur on 27 Jun 2019
Dear Guest, Namaste! We strive to ensure that our guests enjoy a memorable experience and we are delighted to know that we were successful in achieving the same. I am pleased to hear that you have had a memorable stay. Thank you once again and we look forward to the opportunity of welcoming you back at Courtyard Marriott, Raipur. Best Regards, Team Courtyard by Marriott, Raipur

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and the best part is the staff
Super happy with the hotel experience!; and the best part of the hotel is actually the staff, they were really helpful for transportation around Raipur and always checking if they could do something extra to support me in my visit to the city
Stayed 5 nights in Jul 2021
Response from Team Courtyard by Marriott Raipur on 30 Jul 2021
Dear Guest, Namaste! Thank you for sharing your feedback with us. We are delighted to know that you enjoyed our hospitality and services. We look forward to welcoming you soon! Regards, Team Courtyard by Marriott Raipur