Family Suite, 1 King Bed | Living area
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Reviews of Natures Bliss Holidays

2.5 out of 5
Natures Bliss Holidays
112/6 Hettiyawatta, Elapitiwala, Ragama

Reviews

6.2
Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mukesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was indeed a cool stay with nice breakfast.hoping to visit again.
Stayed 1 night in Jan 2023
Response from Nishan on 5 Jan 2023
Thank you for the review. See you again soon.Best wishesOwner

4/10 Poor

Ashan

Liked: Room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from nish on 7 Feb 2020
Thank you for selecting Natures bliss holidays for the stay and hoping to see you again soon. Best Regards Owner

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2019
Response from Nishan on 2 Apr 2019
Thank you for your response.hoping to see you again soon. Best wishes Owner

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to spend your travel time in Ragama,Sri Lanka
Stayed 2 nights in Feb 2019
Response from Nishan on 13 Feb 2019
thank you taking time to post your review.hoping to see you again soon. best wishes Owner

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!!! Huge regrets!!!! Run!!
This was the worst place to stay ever. Everything is broken, the own meet will upcharge you for free breakfast, that I had to report to the local police as he wanted to scam and hotels.com didn't do anything about it either. DO NOT STAY HERE!!! It's not an actual hotel. It's a broken down house that no taxi or tuktuk can find since the streets are not entered correctly into Google maps. If you like snakes under the pool, then this is the place for you. The owner sprayed kerosene underneath while the motor was on to scare the snake away. Another guest and I turned off the motor so the whole place won't blow up. If you want the pool clean, then you better pour the chemical in yourself. Broken toilets, sinks, and no toilet paper. If you ask, they will tell you they are out and smile about it. In guess this means they are not g going to other any more. Since they do not put soap in the bathroom and turn off the water to the place, good luck getting water for showers. I had to use the pool to take shower and demand chlorine be put in. You pay nothing for the place and get nothing in return. I stayed in the kitchenette room and had termites leaves wood dust on my clothes that I took out to iron over night. The pictures do not reflect the real rooms or beds. I ask, where are the sheets and covers? They told me they changed the pics. You're going to get one white sheet, two if your lucky. Many guests complain
Stayed 7 nights in Jan 2019
Response from Nishan on 20 Feb 2019
Thank you for taking a lot of your time to post this review. Due to the error in pricing guest stayed for a price as low as USD 7 in a deluxe room with AC and breakfast and also taking the advantage of double status and brought a visitor into the room for the day. i don t have clarity in what he is trying to highlight here but,i think to cover up his over stay,the guest consulted the police and i confirmed his stay with us when they contacted us on the telephone. in general the guests and his local partner doesn't sound honest and will not recommend to hosts. Best wishes owner

8/10 Good

hao

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel, but be careful booking travel...
So its been around a month or so since my stay here...The place is more like a bed and breakfast than an actual hotel. There is a pool, but rather small, more like a large Jacuzzi if it had water jets!!! The first time I stayed there, there was a man who was also the cook and cleaner I guess. About three weeks later I came back for my last two nights in the country...this man had gone away for some medical reason or other...So the owner had to meet up with me to let me in. The owner is relatively decent a dude, but when I first stayed, I ended up booking a car service through him to take me to Arugam Bay, which is like a four hour drive, he charged me around 150, the driver told me that the owner actually told him that I was only willing to pay much less and got paid around 80 dollars...I'm not sure if he was telling me this story to make me feel sorry for him, but I do feel that the charge probably was a bit more than I should have paid, maybe around at least by 30 dollars...But besides that, the place is relatively well kept, there is a kitchen you can use if you want, and not much in the local area to do. I actually came to this town to spend some time with some people I met in Colombo at their Zoo. So I can't really say there is much to do here because I didn't end up going anywhere while staying here!!!
Dear Hao It was indeed a great pleasure to have you with us and we are glad that you enjoyed the stay with Natures bliss holidays. As you mentioned the Pool is for both swimming and for Jacuzzi as it is fitted with the jets and it is a pity that you haven't had any time to enjoy it may be due to your busy schedule.! wish to thank you for using our tour services but you may have not noticed the time taken from Ragama to Arugambe and it is not 4 Hours but 8 hours since you have to travel from West coast to the South East coast, otherwise we will be misleading the future travellers.i hope you enjoyed the journey in my Sedan car for the trip but it is strange that my Chauffeur discussed rates with you.any way thank you for the information so i will be careful with this in the future. we get guests from many parts based on their activities planned.Due to the central location that we are located,some guests are extending stays for weeks as our tour services will give you free guidance for tours.since you were focused on just one area of interest,you missed out on seeing the country around and invite you back to us for exploring the country. Best wishes Owner

10/10 Excellent

Svetlana , Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Start for our Vacation
This is a bungalow located 15-20 minutes away from the international airport and surrounded by many trees.they have a nice swimming pool and which was really clean and refreshing The Owner and the staff were hospitable people.we had good food cooked by Ruwan Oh there is also Aqua golf near by and we had a great time over there. Thank you
Response from Nishan on 4 Feb 2017
Thank you for Selecting Natures Bliss Holidays for your stay in SriLanka. and great to hear that you had a happy stay with us and we are committed to serve you the best way. Best Wishes Owner with The Team at NBH

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2018
Response from Nishan on 8 Nov 2018
Thank you for rating us.we would have liked some remarks where we can do adjustments if necessary. Best Regards Owner

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Photos are very old
owner try to install us in a different room that we booked. A small "bed" placed into a dirty kitchen, with a window broken and a fan. I refuse and ask for the room booked, double bed with AC. After phone Cali, it was agree to move into the room booked even if a small bed was added. Wifi is very low, it remember me the modem's time. Place was dusty and water pressure was equal to wifi Info the batheroom there is an open space between the wall and the roof, open for mosquitos.
Stayed 4 nights in Dec 2017
Response from Nishan on 8 Jan 2018
Thank you for the response.kindly note that the care taker has mistakenly offed the budget room and after the telephone conversation, i advised him it was the wrong room given to the guests.we have then given the guests the room they selected for the price they paid. we have a caretaker working round the clock to attend to minor issues like,water pressure,wifi etc but unfortunately,the guests didnt inform us any issue and would appreciate if you can bring it to our notice.our intention is to make the guests comfortable and not to offer them discomfort. we are a tropical country and there are mosquitoes.only option is to control and we have provided each room with an insect repel ant. Best wishes Owner