Dear Henry Thank you for your feedback! We're glad you appreciated our convenient location close to the airport. We hope to welcome you back soon.Evelyn TipánRooms DIvision Manager

Dear Victor Thank you for your kind words. We're delighted that you enjoyed our convenient location near the airport and appreciated our exceptional service. We look forward to welcoming you back soon!Best Regards, Evelyn TipánRooms Division Manager

Dear Avelino Thank you for sharing. Could you please provide more context or details so we can better assist you?We would like to win a 5 stars.Best Regards, Evelyn Tipán Front Desk Manager

Dear MariaThank you for your feedback! We're delighted to hear that you had a nice stay. We look forward to welcoming you back in the future.Evelyn TipánRooms Division Manager

Dear Regina Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our very friendly staff, excellent accommodations, and very nice food. We look forward to welcoming you back soon.Best regards,Evelyn TipanRooms Division Manager

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

Dear Roy Thank you for your feedback! Evelyn Tipan Rooms Division Manager

Agradecemos el tiempo que se tomó en participar en nuestra evaluación de servicio, quisiéramos saber que no estuvo de acuerdo a su satisfacción para así poder dar seguimiento y mejorar en nuestro servicio.Saludos cordiales

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

Dear Carlos Thank you for your feedback. We regret that your experience did not meet your expectations. We appreciate your comments and will use them to improve our services. Furthermore, we hope to have the opportunity to serve you better in the future.Evelyn Tipán Rooms Division Manager

Agradecemos el tiempo que se tomó en participar en nuestra evaluación de servicio.Por favor noto que no tenemos un comentario, le agradeceríamos que nos indique lo que no fue de su agrado para así poder dar seguimiento y poder detallar una respuesta.

It sounds like you had a wonderful stay at the property! A comfortable bed can truly make all the difference in ensuring a good night's sleep while traveling. It's great to hear that everyone you encountered was friendly and accommodating

Dear Cortney Thank you for your stay, it is nice to hear that your stay was so good. I will share your feedback with all the staff, they will be happy to hear it. Best Regards, Evelyn TipánFront Desk Manager

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

Thank you for your fantastic review! We're thrilled to hear that you had an excellent stay at our hotel.It's wonderful to know that you enjoyed our great pool, found our staff to be wonderful, and appreciated our nice and clean rooms. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we could meet your expectations.

Thank you for taking the time to review Holiday Inn Quito Airport and assisting us to improve future guests’ experiences through your observations. We are very sorry to hear that we did not live up to your expectations.The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

We're sorry to hear that you found our property lacking during your stay. Your feedback is important to us, and we strive to provide all our guests with a positive experience. If you have any specific concerns or areas where we could improve, please feel free to share them with us so that we can address them accordingly. We hope to have the opportunity to better meet your expectations in the future. Thank you for your feedback.

That's wonderful to hear! It sounds like went above and beyond to make your stay enjoyable and convenient. If you have any other experiences or details you'd like to share, feel free to let us know!

We're delighted to hear that you had a pleasant stopover at our hotel near the airport! Convenience is key, and we're glad that our location provided you with easy access to the airport for a smooth transition to your next destination.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another convenient and enjoyable stay.

Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your visit.We strive to maintain a high standard of cleanliness, and we're glad to hear that you found our hotel to be clean. However, we regret that you encountered issues with the shower hose and coffee maker in your King Suite. Please rest assured that we will address these maintenance issues promptly to ensure that they do not occur in the future.Regarding the additional charges and breakfast costs, we apologize for any confusion. We aim to be transparent about our pricing and any additional fees, and we apologize if this was not clearly communicated to you. We will review our policies and procedures to ensure that they are communicated effectively to our guests.

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable, as well as those details that thanks to your comments motivate us to work as a team and improve.

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

Estamos muy contentos de saber la experiencia memorable que tuvo en, esto nos hace darnos cuenta del gran trabajo que estamos haciendo con nuestros huéspedes

Gracias por tomarse el tiempo de responder nuestra encuesta en Holiday Inn Quito Aeropuerto, nos enorgullecemos de asegurar la satisfacción de nuestros huéspedes. Lamentablemente, no cumplimos con sus expectativas ni con las nuestras. Entendemos su descontento por los inconvenientes que tuvo. Estamos trabajando activamente para mejorar los niveles de servicio y sus comentarios han demostrado ser invaluables.

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable.

Gracias por tomarse el tiempo de responder nuestra encuesta en Holiday Inn Quito Aeropuerto, nos enorgullecemos de asegurar la satisfacción de nuestros huéspedes

Agradecemos el tiempo que se tomó en participar en nuestra evaluación de servicio, el conocer su experiencia durante su visita nos ayuda a determinar los detalles que hicieron de su estadía algo memorable.

We are very glad to know the memorable experience you had, this makes us realize the great job we are doing with our guests and how this is being appreciated. I will definitely transfer this comment to our staff.

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

Thank you for taking the time to review Holiday Inn Quito Airport and assisting us to improve future guests’ experiences through your observations. We are very sorry to hear that we did not live up to your expectations.The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

Thank you for taking the time to review Holiday Inn Quito Airport and assisting us to improve future guests’ experiences through your observations. We are very sorry to hear that we did not live up to your expectationsThe feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. It is our goal to ensure the satisfaction of our guests, and therefore any comments you may have are of great importance to us.

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

¡¡¡Gracias por tan increíble reseña!!! Estamos muy contentos de saber la experiencia memorable que tuvo en, esto nos hace darnos cuenta del gran trabajo que estamos haciendo con nuestros huéspedes. Definitivamente trasladaré este comentario a nuestro personal.Esperando verle de nuevo, ¡será un placer!

Agradecemos el tiempo que se tomó en participar en nuestra evaluación de servicio, el conocer su experiencia durante su visita nos ayuda a determinar los detalles que hicieron de su estadía algo memorable, así como aquellos detalles que gracias a sus comentarios nos motivan a trabajar en equipo y mejorar.

Agradecemos el tiempo que se tomó en participar en nuestra evaluación de servicio, el conocer su experiencia durante su visita nos ayuda a determinar los detalles que hicieron de su estadía algo memorable, así como aquellos detalles que gracias a sus comentarios nos motivan a trabajar en equipo y mejorar.

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable, as well as those details that thanks to your comments motivate us to work as a team and improve. We hope that in the near future you will allow us to show you that we have improved these shortcomings and it will be a pleasure to serve you.

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable, as well as those details that thanks to your comments motivate us to work as a team and improve. We hope that in the near future you will allow us to show you that we have improved these shortcomings and it will be a pleasure to serve you.

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable, as well as those details that thanks to your comments motivate us to work as a team and improve. We hope that in the near future you will allow us to show you that we have improved these shortcomings and it will be a pleasure to serve you.

Thank you for your response, please Mr. David can you explain with more details you complain and I can do the following.

Thank you for taking the time to review Holiday Inn Quito Airport and assisting us to improve future guests’ experiences through your observations. We are very sorry to hear that we did not live up to your expectations.The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. It is our goal to ensure the satisfaction of our guests, and therefore any comments you may have are of great importance to us.We hope to be able to welcome you again for your future visit to Quito.

Agradecemos el tiempo que se tomó en participar en nuestra evaluación de servicio, el conocer su experiencia durante su visita nos ayuda a determinar los detalles que hicieron de su estadía algo memorable.

We appreciate taking the time to answer our survey is very important for us to know how was your stay. We would like to know more about your experience at our hotel and if you have any suggestions for improving our service; your feedback will help us to continue providing quality service and in the same way to constantly improve our product.

We appreciate taking the time to answer our survey is very important for us to know how was your stay. We would like to know more about your experience at our hotel and if you have any suggestions for improving our service; your feedback will help us to continue providing quality service and in the same way to constantly improve our product.

We appreciate the time you took to participate in our service evaluation, knowing your experience during your visit helps us to determine the details that made your stay memorable

Thank you for such an amazing review!!! I am very glad to know the memorable experience you had on both your stays, this makes us realize the great job we are doing with our guests and how this is being appreciated. I will definitely transfer this comment to our staff.Hoping to see you again, It will be a pleasure!