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Reviews of C3 - Hotel art de vivre

3 out of 5
C3 - Hotel art de vivre
170, Grande Allée Ouest, Québec City, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 475 reviews" "
Rating 8 - Good. 174 out of 475 reviews" "
Rating 6 - Okay. 38 out of 475 reviews" "
Rating 4 - Poor. 14 out of 475 reviews" "
Rating 2 - Terrible. 5 out of 475 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Alicia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointed by the state of the room we were in. It does not look anything like the photos on the website at all. The walls look dirty, carpets look dirty and the bathroom shower looks full of mould. We didn’t stay the night
Response from Direction on 24 Mar 2024
Bonjour, je vous remercie pour votre commentaire. Je suis nouvellement propriétaire de l'hôtel depuis le 15 mars. J'ai été constater la douche et bien vu les cernes brune sur le coulis de la douche. Je comprends que la couleur vous a fait penser à de la saleté, mais je vous assure que la douche est très bien lavée. Concernant le tapis, il est nettoyé régulièrement par les propriétaires précèdent.Je ferais rapidement le coulis de la douche pour que la situation ne se reproduise plus. Donc malgré la difficulté à lire la situation qui s'est produite pour vous ...votre courriel va nous aider à nous améliorer et corriger rapidement cette situation.

10/10 Excellent

Trystan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and quiet hotel near Old Quebec’s attractions
Stayed 2 nights in Mar 2024
Response from Alan G. Taboada on 15 Mar 2024
Hello and thank you for sharing your feedback on your stay at Hôtel C3. We're delighted to hear that you found our hotel cozy and quiet, and that our location near Old Quebec's attractions was to your liking. We look forward to welcoming you back on your next visit to Quebec! Best regards, The Hôtel C3 Team

10/10 Excellent

Vicky

Stayed 1 night in Mar 2024
Response from Direction on 24 Mar 2024
Bonjour et merci infiniment d'avoir pris le temps de partager votre expérience à l'Hôtel C3. Nous sommes absolument ravis de votre retour positif et de savoir que vous avez pleinement apprécié votre séjour parmi nous. La satisfaction de nos clients est notre priorité absolue, et nous sommes comblés de voir que notre établissement a répondu à toutes vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage à Québec. À bientôt ! L'équipe de l'Hôtel C3.

10/10 Excellent

Michio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Manon- Room Division Manager on 14 Jan 2024
Dear Michio, Thank you very much for your comment. We look forward to welcome you again. Regards,

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manon - Room Division Manager on 14 Jan 2024
Dear Sean, Thank you very much for your review. We look forward to welcome you again! Regards,

6/10 Okay

Danielle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our stay at the C3 hotel was decent and the staff were amazing throughout the whole trip. However, we noticed a few flaws at the property. For one, there was a day we left a tag on our door to have our room cleaned and came back to the room in the same state. The continental breakfast was very boring and the only cereal options were plain cheerios, plain cornflakes, and no stirring sticks for hot beverages. The location was pretty good, about a 15-20 minute walk to arrive in Old Quebec.
Stayed 3 nights in Dec 2023
Response from Manon- Room Division Manager on 25 Dec 2023
Dear Danielle, Thank you for your comment. We are delighted that you enjoyed our staff throughout your stay as well as the location. For the cleaning of the rooms we do it only on request but we cannot guarantee that it will be done as soon as you put your sign if not you must specify that you want it to be done quickly. For breakfast we don't have sticks for ecological reasons but we do have crockery that we leave at your disposal. Yours faithfully

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manon- Room Division Manager on 15 Nov 2023
Dear Yessica, Thank you so much for your comment. We look forward to welcome you again. Regards,

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manon- Directrice de l'hébergement on 4 Nov 2023
Cher Antoine, Merci beaucoup pour votre commentaire. Au plaisir de vous accueillir a nouveau.Cordialement,

8/10 Good

Sean C

Stayed 2 nights in Oct 2023
Response from Manon- Room Division Manager on 19 Oct 2023
Dear Sean, Thank you for your review. We look forward to welcome you again. Regards,

10/10 Excellent

AnnaLisa

Stayed 3 nights in Sep 2023
Response from Manon- Room Division Manager on 13 Oct 2023
Dear AnnaLisa, Thank you for your review. We look forward to welcome you again. Regards,

10/10 Excellent

Cathy, Haliburton

Stayed 1 night in Sep 2023
Response from Manon - Room Division Manager on 28 Sept 2023
Dear Cathy, Thank you for your review. We look forward to welcome you again. Regards.

10/10 Excellent

Fengge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manon- Front Desk Supervisor on 20 Aug 2023
Dear Fengge,Thank you for your review! We look forward to welcome you again. Regards,

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic and very helpful! We loved the location of this property, as well!
Stayed 3 nights in Aug 2023
Response from Manon- Front Desk Supervisor on 19 Aug 2023
Dear Richard,Thank you for your comment. We are delighted that you enjoyed your stay with us. See you soon. Regards,

10/10 Excellent

Shyam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent time with family!
We were on a family trip and we stayed here for 3 nights, it's a well maintained property in a close proximity of all Quebec city attractions, this is opposite to Plains of Abraham park so you can visit there during your morning walk too. Just a block away is the Cartier Ave which is treat for some amazing food including excellent coffees.
Stayed 3 nights in Jul 2023
Response from Manon- Front Desk Supervisor on 5 Aug 2023
Dear Shyam, Thank you for your comment. We are really happy to see that you had a good time with your family in our hotel thanks to its location and our facilities. We look forward to seeing you again. Regards,

10/10 Excellent

Channing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manon- Front Desk Supervisor on 16 Jul 2023
Dear Channing,Thank you very much for your review.We hope to see you again very soon.Regards,

6/10 Okay

Sébastirn

Stayed 1 night in Jul 2023
Response from Manon- Superviseure de la Réception on 8 Jul 2023
Cher Monsieur Boutet,Nous vous remercions pour votre commentaire et espérons vous accueillir a nouveau a l'hôtel C3-Art de Vivre. Cordialement,

10/10 Excellent

Pat

Stayed 9 nights in Jun 2023
Response from Manon- Front Desk Supervisor on 7 Jul 2023
Dear Pat,Thank you for your review! We hope to see you very soon. Regards,

6/10 Okay

Sourabh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice and Clean but really noisy rooms
The hotel was good, clean and staff was courteous. But the room lacked in comfort as it was so noisy. On our second night, we all got up at 6 am due to this constant loud beep from a construction truck in the back of the hotel building. It was non-stop till the time we checked out at 10. The hotel staff showed least concern about it. That was really disappointing this being a 3 star hotel.
Stayed 2 nights in Jul 2023
Response from Manon- Front Desk Supervisor on 7 Jul 2023
Dear Sourabh,Thank you for your comment. We are delighted that you liked the cleanliness, comfort and our staff. We are very sorry about the noise. If it happens, please do not hesitate to come and see us so that we can offer you another room or find a solution. We look forward to welcoming you again.Sincerely,

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lit et oreillers très confortables,nous avons très bien dormi.
Stayed 1 night in Jun 2023
Response from Manon- Responsable de la Réception on 23 Jun 2023
Chère Louise, Merci beaucoup pour votre commentaire. Nous sommes ravis que vous ayez apprécié le confort de nos lits et oreillers. A très vite!

10/10 Excellent

Alain

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Manon- Responsable de la Réception on 8 Jun 2023
Merci Alain pour cette note de 5/5.Nous sommes ravis que vous ayez passé un bon séjour a l'hôtel C3-Art de Vivre. Cordialement

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manon- Responsable de la Réception on 31 May 2023
Cher Gabriel, Merci pour votre note de 8/10!Au plaisir de vous accueillir a nouveau.Cordialement,

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities
Old fashion and clean. Friendly management. 20 min walk to Old Town Quebec.
Stayed 1 night in May 2023
Response from Manon- Front Desk Supervisor on 31 May 2023
Dear Dominik, Thank you for your comment.We hope to welcome you again very soon.Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manon- Front Desk Supervisor on 12 May 2023
Dear Anonymous, Thank you for your review. We are glad that you enjoyed your stay.Regards,

8/10 Good

Mili

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot! You do have to reserve parking way I’m advance at an additional fee if it’s something you want.
Stayed 2 nights in Apr 2023
Response from Manon- Front Desk Supervisor on 6 May 2023
Dear Mili, Thank you for your review! Yes it's better reserve the parking in advance because we have limited spot.Regards,

8/10 Good

VICTOR

Stayed 4 nights in Apr 2023
Response from Manon- Front Desk Supervisor on 6 May 2023
Dear Victor, Thank you for your review!

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Manon- Front Desk Supervisor on 6 May 2023
Dear Jorge, Thank you for your review!

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Manon- Front Desk Supervisor on 6 May 2023
Dear Teresa,Thank you for your review!

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Manon- Responsable de la Réception on 8 Jan 2023
Chère Amelie, Merci beaucoup pour votre note de 10/10. Nous espérons vous revoir très vite !

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C3 was a very nice and cozy place to visit. The whole place is beautiful with an art theme, even in the rooms. All of the staff were really friendly and accommodating. We booked a parking spot, which I recommend to anyone staying. It made everything much easier to have access to our car. Also they have a complimentary breakfast in the morning and all day coffees and tea. This was wonderful, especially after walking around in the cold we would warm right up with tea. I highly suggest coming here
Response from Manon- Reception Supervisor on 8 Jan 2023
Dear Nina,Thank you for your comment. We are delighted that you enjoyed the friendly and cozy atmosphere of our hotel. Indeed our parking is a real asset that is why we advise you to reserve it. We are glad that you enjoyed our breakfast. We look forward to welcoming you again.Sincerely,

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Manon- Responsable de la Reception on 8 Jan 2023
Chère Patricia,Nous vous remercions pour cette note de 5/5!Au plaisir,

8/10 Good

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time!
Stayed 1 night in Oct 2022
Response from Manon- Reception Supervisor on 8 Jan 2023
Dear Isabelle,Thank you for you review! We are delighted that you enjoyed your experience.Regards,

8/10 Good

Leah

Stayed 1 night in Oct 2022

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
at check-in we found out it was a half basement room, some disappointment but when we walked in ''wow'' nicely decorated, very clean and a good size room. Also this hotel is well located on Grande-Allée, next to Cartier ave and the Plains of Abraham. A 20 minutes walk to Chateau Frontenac.
Stayed 1 night in Aug 2022
Response from Manon- Reception Supervisor on 8 Jan 2023
Dear Marcel,Thank you for your comment. We are delighted that you enjoyed our semi-basement rooms and the location of the hotel near the Frontenac castle.We look forward to hearing from you,

10/10 Excellent

Yan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will go back !
Stayed 1 night in Aug 2022
Response from Manon Reception Supervisor on 8 Jan 2023
Dear Yan,We look forward to welcome you again!Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I didn’t get a response via hotels.com at first , but once I called them, I found that they were very friendly and helpful. So if you have a question, call them directly. They have 800 numbers too. Hotel is very cute and the room is very nice. Our room was in the basement but it didn’t bother us. Only problem I had was that because of the height of the lumps, I hit my head a few times. I am about 5 feet 1 inch (155 cm), so whoever stays in room 200 and if you are my height, watch your head. Other than that, it was a pleasant stay. Also a vibrant street is nearby: a lot of restaurants, bars, coffee shop, bakery and shops. I will definitely come back again.
Stayed 1 night in Aug 2022
Response from Manon- Reception Supervisor on 8 Jan 2023
Dear Anonymous, Thank you for your comment. We are delighted that you enjoyed our rooms in the semi-basement and the Montcalm area. Regarding the size and height of the room, we would be happy to help you discover a category that suits you better during your next stay.Regards,

10/10 Excellent

Karen

Stayed 1 night in Aug 2022
Response from Manon- Reception Supervisor on 8 Jan 2023
Dear Karen,Thank you for your comment. We look forward to welcome you again.Regards,

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from Manon- Reception Supervisor on 8 Jan 2023
Dear Henry,Thank you for your comment! We look forward to welcome you again.Regards,

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Alan G. Taboada on 3 Aug 2022
Bonjour et merci pour votre commentaire et note positive. C'est toujours un plaisir de vous accueillir et de tout faire pour que votre séjour soit le meilleur possible. Nous espérons vous revoir très vite dans notre hôtel. Au plaisir. L'équipe de réception, Hôtel C3.

8/10 Good

Regan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It is a great room but the uniqueness of the art installations are showing signs of wear and tear. It just needs a bit of detailing to make it as good as it once was.
Stayed 1 night in Jul 2022
Response from Alan G. Taboada on 3 Aug 2022
Hello and thank you for your comment and positive rating. It's always a pleasure to welcome you and to do everything to make your stay the best it can be. We take every constructive critic inconsideration to keep evolving and make your experience better every time. We hope to see you again in our hotel. The reception team, C3 Hotel.

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and nice room facing the street, wonderful church and musee des beaux arts.
Stayed 2 nights in Jul 2022
Response from Maxime - Operations supervisor on 22 Jul 2022
Good afternoon Jordan, Thank you for your comment, it is important for us. We hope to see you soon !

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay anywhere else while visiting Quebec. The hotel is gorgeous with beautiful art works everywhere. One minute away is a street filled with great resturants and stores, very quaint. And old town Quebec is walking distance as well. Because of Covid, breakfast was delivered to our room every morning, which was nice and a lot food. I could go on and on. Book this hotel.
Stayed 3 nights in Jul 2022
Response from Maxime - Operations supervisor on 22 Jul 2022
Good afternoon Elaine, We are very happy to read your comment, we'll tell our staff that their work is notice. We hope too see you soon. Thank you.

10/10 Excellent

Hans

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Alan G. Taboada on 3 Aug 2022
Bonjour et merci pour votre commentaire et note positive. C'est toujours un plaisir de vous accueillir et de tout faire pour que votre séjour soit le meilleur possible. Nous espérons vous revoir très vite dans notre hôtel. Au plaisir. L'équipe de réception, Hôtel C3. Hello and thank you for your comment and positive rating. It is always a pleasure to welcome you and to do everything to make your stay the best it can be. We hope to see you soon in our hotel. The reception team, C3 Hotel.

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Journey
Stayed 1 night in Jun 2022
Response from Maxime - Operations supervisor on 22 Jul 2022
Thank you ! :)

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in a great location. Comfortable clean with friendly staff. I definitely would stay again.
Stayed 2 nights in Jun 2022
Response from Maxime - Operations supervisor on 22 Jul 2022
Hello Karen, Thank you very much for your comment. We are waiting for you for your next stay ! :)

8/10 Good

Rhona

Travelled with partner
Liked: Cleanliness, staff & service
The room (#207) was nice. A couple of things that could have been better. There is nowhere in the room to put some clothes if you want to unpack. Luckily we were only there for 2 night but a dresser with some drawers would have been appreciated. Our bathroom plumbing was lacking. You had to flush the toilet at least twice and the water pressure in the shower was severely lacking. The staff were very nice but the young man at the front desk on the weekend wasn't very aware of where certain things were.
Stayed 2 nights in May 2022

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Maxime PALOMBA - Superviseur des opérations on 4 May 2022
Merci de votre retour. Nous sommes très heureux que vous ayez passe un bon séjour. Au plaisir de vous revoir. Cordialement.

8/10 Good

Caeli

Stayed 1 night in Mar 2022

8/10 Good

EMILIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Main level = basic room versus our last stay on the higher floors. Cool art everywhere. Great service.
Stayed 1 night in Feb 2022
Response from C3 Hotel Reception on 28 Feb 2022
Hello, Thank you very much for your nice comment. We are very pleased to hear that you liked you stay with us, and the art we take great pride in showcasing as well !

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel
Staff was extremely polite, always willing to help. Pretty god standard for the price. Walking distance to Old Quebec. Definitely will come back.
Stayed 3 nights in Dec 2021
Response from Alan G. Taboada on 6 Dec 2021
On behalf of the staff and management of Le C3 Hotel, we thank you for your kind words and look forward to your next visit. Best regards.

10/10 Excellent

Yan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Oct 2021
Response from réception on 19 Oct 2021
Merci pour la note! au plaisir de vous recevoir à nouveau!