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Reviews of Auberge Aux deux Lions

3 out of 5
Auberge Aux deux Lions
25 Bld René-Lévesque Est, Québec City, QC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 370 reviews" "
Rating 8 - Good. 92 out of 370 reviews" "
Rating 6 - Okay. 13 out of 370 reviews" "
Rating 4 - Poor. 4 out of 370 reviews" "
Rating 2 - Terrible. 2 out of 370 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerrold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in a great neighbourhood.
Stayed 1 night in May 2024
Response from Frank Y. on 8 May 2024
Dear Jerrold,Thanks for your feedback.Your good stay is the goal of our working. Best regards,Frank Y.Auberge aux deux Lions Team.

8/10 Good

Marc-André

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Frank on 16 Feb 2024
merci!

10/10 Excellent

Siddharth, Montreal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique property and really convenient. lovely welcome from the staff and convenient parking provided if you inform staff beforehand
Stayed 1 night in Dec 2023
Response from Frank on 30 Dec 2023
We only have 7 parking spaces. Guests have to make a reservation for parking space ahead of time. We hope guests give us understanding in old Quebec City. Thanks again!

6/10 Okay

Amir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very small room, tiny bathroom, cold, nice people but not a comfortable stay at all. Called Hotels.com to see if we can cancel and book another place but they were less than helpful.
Stayed 2 nights in Dec 2023
Response from Frank on 27 Dec 2023
Thanks for your feedback.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
A very lovely property centrally located.
Stayed 1 night in Oct 2023
Response from Frank on 30 Dec 2023
Thanks again!See you next time.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful location and building.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, cozy hotel converted from an old house. There were common areas throughout the hotel and on the balcony, and books galore. Front desk staff was very helpful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Dominique

Stayed 2 nights in Oct 2023

10/10 Excellent

Tm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Wonderful updated period property. Close to shops and restaurants with buses into town within a few metres.
Stayed 3 nights in Sep 2023

10/10 Excellent

Janet, Lago Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BATHTUB!!!! 😁
Stayed 1 night in Sep 2023

10/10 Excellent

Janice

Perfect location
Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic looking building quaint. Parking was tight. Lots of stairs.
Stayed 2 nights in Sep 2023

10/10 Excellent

Luca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-appointed and within walking distance of the Old City. Public transit is available right out the door and dining is plentiful in the surrounding area. The rooms are clean, tastefully decorated and the shower is modern. The common areas are very nice as well. Minor point for improvement - better sound insulation for the pipes. A very good hotel overall with friendly and caring staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quaint and very comfortable. The staff was extremely nice, very kind and very helpful. Close to shopping, dining. An easy walk to Old City Quebec.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Quebec City. A great location for our family of 5
Stayed 3 nights in Aug 2023

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Auberge aux Deux Lions. The front desk staff was eager to help and offer suggestions for dining. It is in a great area and about a 15-20 minute walk max to the old city. Our room was quite small (but there are larger ones available) and the parking is tight but other than that, we would recommend this hotel!
Stayed 2 nights in Jul 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Quebec City.
Everything was perfect in our room. Beds were comfortable and good pillows. Kitchen worked out nicely for breakfast in our room. The managers went out of their way to make our stay wonderful in every way. Everything we wanted to do was within walking distance. Thank you.
Stayed 2 nights in Jul 2023

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lynn was marvelous for our check in. Things were not ready on time but she was accommodating and gave us many options for waiting. The room was beautiful. The only wish would have been for AC as it was very hot for our stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our brief stay at the hotel, and the convenience of all the amenities! A special shout out to Lynn, the main Receptionist for a nice chat with us and genuine hospitality. I would indeed pass along a recommendation and I hope I may return to “la belle province” !
Stayed 4 nights in Jun 2023

10/10 Excellent

Manisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cosy and quaint accommodation. Helpful reception. The shared kitchenette was very useful. Rooms are very cosy. Bed very comfy and it was the only hotel that had feather pillows. Some road noise but wasn't an issue for us as very light traffic when we stayed. 15 mins walk to old Quebec and a range of places to eat which were walkable. We found the room a little small having 2 suitcases and perhaps would have preferred not to have 2 armchairs in the room. Lighting was a little dim even with the many lights on which could be tricky if you're wanting to read. Other than that, it is a very clean and we'll located property. Glad we stayed here.
Stayed 2 nights in Jun 2023

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, clean, quiet, nicely appointed, good location.
Stayed 4 nights in Apr 2023

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated how cozy and warm it felt. Beautiful place in the middle of the city. The owner/manager was very helpful, they have called and checked with us that we were all set for check in. Nice and personalized service. Thank you so much for a great stay.
Stayed 4 nights in Feb 2023

2/10 Terrible

Oner

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I and my wife checked in around 4:30 pm and there is no electricity, they told in an hour will be fixed but we still don’t have electricity and it is horrible horrible and horrible
Stayed 1 night in Dec 2022
Response from Réception on 11 Dec 2022
Hello,We were told by Hydro-Québec that the power would be back at 5:15 pm, but in fact, it came back at 9:35 pm. We have no control about that and we did the best as we could to make our customers in the best possible position providing emergency lighting. and contacting Hydro-Québec all evening. Consequently, your one on five rating is really not right; if you are frustrated, you can't imagine how we are ourselves

8/10 Good

Noelle

Liked: Cleanliness, amenities, property conditions & facilities
This was a clean, quiet place to stay. I felt comfortable and safe as a solo traveller. The room I was in was smaller in a cozy way, with everything I needed in it. There is a shared kitchen space with utensils, dishes, and a fridge which was handy. There are many really cool shared spaces throughout the building with couches, games, fridges, coffee makers, and tables. This would be the place to stay if you were ever caught in bad weather! There were many restaurants nearby and it was about a 20-25 minute walk to Old Quebec. The check in process was easy, they left an envelope with detailed and clear instructions (with pictures, which I thought was cute). I found complimentary parking easily. The only things I didn't love (which were minor) were that I never saw a single staff member for my two night stay, and it would have been nice to ask about places to eat/see, the property, etc. Also, the hotel ad says it has a pool. I could not find the pool despite exploring around the building a bit. Overall, it was a great experience and I would stay again!

10/10 Excellent

Karine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We wanted to stay outside the walled area of Old Quebec, but within walking distance. This small boutique hotel was perfect was just what we were looking for. The front desk staff upon check-in were so helpful and we loved their recommendations for breakfast and dinner. Pur room was lovely, with a small breakfast area off the bedroom. We would stay here again!
Stayed 3 nights in Oct 2022

10/10 Excellent

Janessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Glenn

Stayed 3 nights in Aug 2022

10/10 Excellent

MELISSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time; the room was clean and charming, the staff was helpful and the surrounding neighborhood was vibrant.
Stayed 1 night in Sep 2022

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you like old style homes this is the place for you. It has modern conveniences has been updated
Stayed 2 nights in Sep 2022

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and the location was perfect for enjoying the best of Quebec City
Stayed 4 nights in Aug 2022

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming lady at the front staff. She phoned me in the morning to let me know that the reception desk was closing at 5pm that day, so I knew the best was to check in before then. Showed me the auberge's amenities and to my room, which I think might actually be a first for me! The room had obviously been renovated, as everything looked new. I think this is the first time I get a room that's not all carpeted, which was a nice change as the wooden floor looked very nice. Last and most importantly: No waste! Glasses, etc. are not plastic and not wrapped in plastic, which really felt good. I wish more hotels did this.
Stayed 1 night in Sep 2022

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a small room however the common areas were very comfortable. No elevator and lots of stairs
Stayed 3 nights in Aug 2022

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2022

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this property. It was very clean and the staff, especially during the week were lovely. Only down side is parking was difficult, except on weekends. You can’t use their parking with a larger vehicle so you need to find paid parking on the street which is very annoying. In spite of this, would stay here again and recommend!
Stayed 3 nights in Aug 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Inn!
A charming and unique inn. Friendly staff, who smiled at our rough attempts with speaking French and who jumped in with their perfect English. The rooms weren’t spacious but had everything we needed, and the inn had a shared kitchen, living spaces and lovely courtyard.
Stayed 3 nights in Aug 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, friendly service
Stayed 3 nights in Jul 2022

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful
Stayed 2 nights in Jul 2022

10/10 Excellent

Nellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely attentive staff. Terrace was a great place to relax during outings. Great location to walk to restaurants, shopping, Old City, and Plaines of Abraham. Clean and Unique room we really enjoyed. There is a mini fridge in the guest common space but it would be nice to have one in the room. Thank you so much for a great stay!!!!
Stayed 4 nights in Jul 2022

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

Kalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022

10/10 Excellent

Serguei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Parking a little pricy given one can park on the street
Stayed 2 nights in Jun 2022

10/10 Excellent

Heather, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t have picked a better place to stay. It was perfect for our family. Lynn was so helpful. Great location too!
Stayed 3 nights in Jun 2022

8/10 Good

Donald

Stayed 1 night in May 2022

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
it was really cozy with a small bath inside the room. There was no room service or wifi password. It had a cozy spot on the roof for us to go if we wanted with not many guest in the hotel we were alone when we whent up there. I think it's overprice for what you have. breakfast should be included
Stayed 1 night in May 2022

10/10 Excellent

Adel, Fairport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful staff. I am used to regular hotels but this was a different experience with minor pros and cons. I am glad we tried it.
Stayed 1 night in Apr 2022

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a home with about 4 suites on a centrally located street. We wanted to get some exercise so we walked from Auberge Aux deux Lions to downtown where the open skating rink is located. Having 3 teens and 2 adults, it is sometimes tough to find a place with enough beds. This was perfect. We had the yellow room that had three twin beds built into the wall and the queen bed for us. It was a little tight, but it did not matter to us because we wanted to be out and about. There is a communal living room that others can use. Continental breakfast is brought in and put in the community fridge the night before. Parking is in the back of the property/no charge.
Stayed 2 nights in Dec 2021