2 restaurants, breakfast, lunch, dinner served; international cuisine
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Reviews of Crowne Plaza Venice East, an IHG Hotel

4 out of 5
Crowne Plaza Venice East, an IHG Hotel
Viale Della Resistenza 18/20, Quarto d'Altino, VE

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1005 reviews" "
Rating 8 - Good. 272 out of 1005 reviews" "
Rating 6 - Okay. 80 out of 1005 reviews" "
Rating 4 - Poor. 25 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda Glaire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beside the train station. Just a bit of a walk to eat out.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Room is a bit worn, but front desk staff very knowledgeable and kind. Room is large and comfortable
Stayed 1 night in May 2024

10/10 Excellent

wanda, Oklahoma City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the train station, and they had a free shuttle to the airport. The staff were very friendly and helpful. There was a large selection to choose from at breakfast.
Stayed 1 night in May 2024
Response from Marina Brusa - Hotel Manager on 9 May 2024
Dear wanda,thank you for your amazing feedback!We are glad that you enjoyed your stay with us!We sincerely hope to welcome you back again soon.Kind regardsMarina Brusa - Hotel Manager

10/10 Excellent

Aycan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpfull,2 mins from the Quartodeltino station which is approximately 25-30 mins away from StLucia station.Although we didnt hve achance to walk around the area seems fine.
Stayed 2 nights in May 2024
Response from Marina Brusa - Hotel Manager on 9 May 2024
Dear Aycan,thank you so much for your glowing feedback!We look forward to welcoming you back again soon!Best regardsMarina Brusa - Hotel Manager

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service
Palazzo Stern was lovely and on a quiet corner. The people that worked there were very kind and helpful. The full breakfast was very good; we chose from a menu several courses..coffee, a croissant or muffin, a yogurt and a main dish (eggs for example). The service was friendly. They have an outdoor terrace on the water which is just beautiful, but we we did not have luck to use it since it rained during our stay. The lobby is small, includes the reception desk and a small bar off the reception. With a beautiful staircase and decor reminiscent of another era. There are beautiful Murano chandeliers throughout. We had a junior suite for 4 (2 adults, 2 kids) and it was facing the water, which was lovely. Room included a queen bed and two rollaway cots. The room was nice size but all in all we had 3 beds in the suite. If I had seen pictures of the room configuration before the stay, I would not have chosen it due to being too cozy. The bathroom was nice & clean, had a large tub and a hand shower. We talked to the hotel about other room options, but the cost was prohibitive (almost double) for getting another room.. so we made the most of it. In general, Venice is pricey, the room was about 1000EU / night, and as I mentioned before, the hotel staff was helpful and accommodating. They arranged a water taxi (150EU) to the airport, which was convenient, they also arranged a free water taxi to Murano, courtesy of one of the glass factories, they gave us a nice tour.
Stayed 1 night in Mar 2024
Response from Marina Brusa - Hotel Manager on 9 May 2024
Dear steve,thank you for your feedback, but we think that you reviewed the wrong hotel.We look forward to welcoming you againBest regardsMarina Brusa - Hotel Manager

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the shuttle service to/from the airport. Also the proximity to the train station. Staff at the front counter were very helpful with directions into Venice.
Stayed 1 night in May 2024
Response from Marina Brusa - Hotel Manager on 8 May 2024
Dear Anna,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind Regards

6/10 Okay

Susan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

beth

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent staff but the rooms are old and dingy. My second room that was offered ( after the first rooms TV did not work) had the worse mildew oder I’ve ever encountered. My clothes even have the smell in it.
Stayed 5 nights in Apr 2024
Response from Marina Brusa - Hotel Manager on 8 May 2024
Dear beth,we appreciate your review about your recent stay at Crowne Plaza Venice East - Quarto d'Altino.Thank for your kind words regarding our amazing team. They definitely walk the extra mile to provide a high level of customer service and make all our Guests feel welcomed. We are even most grateful for your advices, which are such a valuable source for us, regardless of whether it is good or bad, and help us to improve our service.We hope for the opportunity to welcome you back in the future.Kind Regards

10/10 Excellent

SYED

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD.
Stayed 2 nights in May 2024
Response from Marina Brusa - Hotel Manager on 4 May 2024
Dear SYED,thank you so much for your feedback!We look forward to welcoming you back againSincerelyMarina Brusa - Hotel Manager

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, but the shower drained incredibly slowly so you couldn’t be in for more than a minute or two.
Stayed 1 night in May 2024
Response from Marina Brusa - Hotel Manager on 4 May 2024
Dear Nathan,thank you for your feedback!We are sorry for the inconvenience occurred.However, we are glad you enjoyed your stay with us.We look forward to welcoming you back again soonSincerelyMarina Brusa - Hotel Manager

8/10 Good

Melinda

Travelled with family
The floor in the room was dirty, however they let us check in early which was a big plus. The hotel is located right next to train station, good for day trips to Venice-20 minutes via train. The food at the hotel was good, do not expect to be served very quickly. The front desk was very good at planning taxi for off hour pick up to airport, they have a free shuttle service however the time did not work for us.
Stayed 1 night in May 2024
Response from Marina Brusa - Hotel Manager on 4 May 2024
Dear Melinda,thank you for your feedback!We look forward to welcoming you againBest regardsMarina Brusa - Hotel Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast and restaurant, good bar.
Stayed 2 nights in Apr 2024
Response from m on 1 May 2024
Dear Rebecca,thank you so much for your feedback!We look forward to welcoming you back again soon.Best regardsMarina Brusa - Hotel Manager

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and free shuttle to and from airport.
Stayed 1 night in Apr 2024
Response from Marina Brusa - Hotel Manager on 26 Apr 2024
Dear Tina,thank you so much for your amazing feedback!We look forward to welcoming you back again soonBest regardsMarina Brusa - Hotel Manager

4/10 Poor

Sue

Travelled with group
Disliked: Amenities
No air conditioning, we have to open the window to sleep, it’s was hot hot hot
Stayed 1 night in Apr 2024
Response from Marina Brusa - Hotel Manager on 24 Apr 2024
Dear Sue, thank you for taking the time to rate us on Expedia. Please accept our sincere apology if your stay was not up to your expectation. Kindly send us more in order to investigate and take the necessary actions. We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon. Kind Regards,

6/10 Okay

Melinda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our drinking cup in our room had lipstick on it... We were there in April. The room was very warm, 84° F. They were unable turn on the A/C....until June! We had to open the window, not realizing that we were right next to a train station!!! Trains ran until late and started again early! The people at the front desk were nice. The airport shuttle was convenient.
Stayed 1 night in Apr 2024
Response from Marina Brusa - Hotel Manager on 24 Apr 2024
Dear Melinda,thank you for your kind review!We are even most grateful for the advice about those services that, in your opinion, could be enhanced.Everything has been well noted down!We hope to be presented with the opportunity of welcoming you back again in our house, sincerelyMarina BrusaHotel Manager

2/10 Terrible

Rebecca

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We booked this property specifically because it advertised complimentary shuttle to cruise boat port, but doesn’t actually offer this service. It’s a nice facility, but far from anything interesting to do or see. It certainly doesn’t feel like we’re in Venice.
Stayed 1 night in Apr 2024
Response from Marina Brusa - Hotel Manager on 24 Apr 2024
Dear Rebecca,thank you for your rating. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced. Kind Regards,

10/10 Excellent

GERMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estadía muy placentera. Aunque no está muy cerca de Venecia y sus lugares turísticos. Está muy bien ubicado cerca a la estación del metro para llegar a Venecia. Pero si van en carro pueden estacionar al entrar a Venecia y el valor del parqueadero es muy favorable. €35 por 24 horas. Seguro volveríamos a esta hotel sin pensarlo.
Stayed 2 nights in Apr 2024
Response from Marina Brusa - Hotel Manager on 19 Apr 2024
Dear GERMAN,thank you so much for your amazing feedback!We look forward to welcoming you back again soon!Best regardsMarina Brusa - Hotel Manager

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service, amazing restaurant on-site. We only stayed one night but loved it - thank you. Very quick train ride to Venice and station is a 2-min walk.
Stayed 1 night in Apr 2024
Response from Marina Brusa - Hotel Manager on 19 Apr 2024
Dear Irina,we are happy to read your kind words!Thank you so much!We look forward to welcoming you back again soonSincerelyMarina Brusa - Hotel Manager

4/10 Poor

Sue

Disliked: Property conditions & facilities
No air conditioning, consumer service didn’t know what they doing, just confused, I have to check out this day & check back in
Stayed 1 night in Apr 2024
Response from Marina Brusa - Hotel Manager on 17 Apr 2024
Dear Sue,thank you for your review!We are even most grateful for the advice about those services that, in your opinion, could be enhanced.Everything has been well noted down!We hope to be presented with the opportunity of welcoming you back again in our house, sincerely

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good hotel and I would use them again.
Stayed 1 night in Apr 2024
Response from Marina Brusa - Hotel Manager on 17 Apr 2024
Dear Grant,thank you for your amazing feedback.We sincerely hope to welcome you back again soon!Kind Regards

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Quiet, clean, peaceful stay away from the hubbub of Venice. Super convenient location - just a 2-minute walk from the train into Venice, which takes about 20-25 minutes. Would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Marina Brusa - Hotel Manager on 17 Apr 2024
Dear Douglas,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind Regards

8/10 Good

Phayboune

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train to central Vince.
Stayed 6 nights in Apr 2024
Response from Marina Brusa - Hotel Manager on 17 Apr 2024
Dear Phayboune,thank you very much for your glowing feedback!We truly hope to welcome you back again soon,sincerely

10/10 Excellent

Kaleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this hotel! The staff was so friendly & helpful, going above & beyond. At one point I had to go to the hospital due to illness & the receptionist called me a taxi after explaining my options for transport & what to expect when I arrived at the hospital. The food in the restaurant was delicious (had all the vegan options). We were grateful the train station was conveniently located directly behind the hotel & it was a quick 20 min to Venice (island). I would absolutely stay here again.
Stayed 2 nights in Apr 2024
Response from Marina Brusa - Hotel Manager on 13 Apr 2024
Dear Kaleigh,thank you so much for your feedback and for your nice words! All our Staff put the maximum effort on giving the best service to all our Guests and we are glad we were able to exceed your expectation. We look forward to welcome you soon again at Crowne Plaza Venice East!Marina Brusa - Hotel Manager

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff and location. Would definitely recommend the hotel for your next stay.
Stayed 1 night in Mar 2024
Response from Marina Brusa - Hotel Manager on 3 Apr 2024
Dear Daniel,thank you so much for your amazing feedback.We look forward to welcoming you back again soon!SincerelyMarina Brusa - Hotel Manager

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Marina Brusa - Hotel Manager on 12 Apr 2024
Dear JAMES,thank you so much for your feedback!We look forward to welcoming you back again soon!Kind regardsMarina Brusa - Hotel Manager

10/10 Excellent

Alice Ferreira de

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff is super friendly. We were deciding between staying in Venice or here and ended up choosing this outskirt location. Free shuttle from the airport is very convenient, and the train station to Venice is literally at the door. We arrived at 11:30pm even though the kitchen closed at 11 they managed to sort a pizza for us. Room was cleaned every single day, this hotel is very good value for money.
Stayed 4 nights in Mar 2024
Response from Marina Brusa - Hotel Manager on 3 Apr 2024
Dear Alice Ferreira de,thank you so much for your feedback!We are glad you enjoyed your recent stay with us!We look forward to welcoming you back again soonKind regardsMarina Brusa - Hotel Manager

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All interactions with staff was 5 star service.
Stayed 4 nights in Mar 2024
Response from Marina Brusa - Hotel Manager on 27 Mar 2024
Dear Erica,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind Regards

8/10 Good

Mark, Stratford

Business traveller
Liked: Cleanliness, staff & service
Perfectly fine airport hotel in Venice.
Stayed 1 night in Mar 2024
Response from Marina Brusa - Hotel Manager on 27 Mar 2024
Dear Mark,thank you very much for your glowing feedback!We truly hope to welcome you back again soon,sincerely

10/10 Excellent

Sharmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stuffs are very friendly and properly is very clean
Stayed 2 nights in Mar 2024
Response from Marina Brusa - Hotel Manager on 13 Mar 2024
Dear Sharmin,thank you so much for your amazing feedback!We look forward to welcoming you back again.SincerelyMarina Brusa - Hotel Manager

10/10 Excellent

Yulia, Cape Coral

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a airport shuttle
Stayed 2 nights in Feb 2024
Response from Marina Brusa - Hotel Manager on 7 Mar 2024
Dear Yulia,thank you so much for your feedback!We look forward to welcoming you back againSincerelyMarina Brusa - Hotel Manager

8/10 Good

Fana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Polite staff, clean room I didn’t enjoy the dinner at the restaurant Good breakfast No pick up shuttle service provided from the airport to the hotel on arrival - it was not clear that we had to book 24 hrs before flight.
Stayed 4 nights in Feb 2024
Response from Marina Brusa - Hotel Manager on 6 Mar 2024
Dear Fana,we appreciate your review about your recent stay at Crowne Plaza Venice East - Quarto d'Altino.Thank for your kind words regarding our amazing team. They definitely walk the extra mile to provide a high level of customer service and make all our Guests feel welcomed. We are even most grateful for your advices, which are such a valuable source for us, regardless of whether it is good or bad, and help us to improve our service.We hope for the opportunity to welcome you back in the future.Kind Regards

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight, quiet, friendly, clean. A well priced hotel. The airport shuttle is a great amenity.
Stayed 1 night in Feb 2024
Response from Marina Brusa - Hotel Manager on 6 Mar 2024
Dear Juan,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind Regards

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed night before flying out of Marco Polo. Very good restaurant on site and room was large and clean. Friendly staff - very easy stay
Stayed 1 night in Feb 2024
Response from Marina Brusa - Hotel Manager on 26 Feb 2024
Dear Donald,thank you so much for your kind review!We look forwad to welcoming you back again soonSincerelyMarina Brusa - Hotel Manager

8/10 Good

Melany

Front desk staff were very helpful. Patiently answered all our questions. Bed was cozy and comfortable.
Stayed 1 night in Feb 2024
Response from Marina Brusa - Hotel Manager on 29 Feb 2024
Dear Melany,thank you so much for your feedback!We look forward to welcoming you back againSincerelyMarina Brusa - Hotel Manager

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from a self described "boutique" hotel in Paris, Crowne Plaza Venice was a welcomed change of scenery. From the booking through Expedia, to the communication exchanged with the hotel via e-mail and phone calls, Crowne Plaza staff was always eager to help and a pleasure to deal with. The shuttle service provided from Marco Polo is a great bonus, the room was great, and the breakfast buffet is an incredible bang for your book (especially if pre-booked). Overall, only great things to say about the hotel and will sure keep in mind for future stays. Thank you.
Stayed 1 night in Feb 2024
Response from Marina Brusa - Hotel Manager on 26 Feb 2024
Dear Christophe,1000 times thank you for your amazing review!!! It's such a pleasure to read how much you loved your stay with us. It will be an incredible pleasure to welcome you again in the future, sincerely Marina Brusa - Hotel Manager

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Marina Brusa - Hotel Manager on 21 Feb 2024
Dear Dina,thank you for your feedback!We look forward to welcoming you again!Best regardsMarina Brusa - Hotel Manager

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an extremely convenient stopover on our way to a ski vacation in the Dolomites. The free shuttle provided us transport from Marco Polo Airport very shortly after landing. The town was walkable from the hotel and had a few dining options, although we ended up with great takeout pizza from a place very near the hotel. The breakfast was fantastic, with a large variety of hot and cold food options. In addition, the train station, from which you can local trains into Venice, is only a three minute walk.
Stayed 1 night in Feb 2024
Response from Marina Brusa - Hotel Manager on 19 Feb 2024
Dear Glenn,thank you for your invaluable feedback. We are glad to hear you enjoyed yourself so much while staying at our Crowne Plaza Venice East. We look forward to welcoming you back again soon.Kind RegardsMarina Brusa - Hotel Manager

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Feb 2024
Response from Marina Brusa - Hotel Manager on 9 Feb 2024
Dear Pablo,thank you so much for your feedback!We look forward to welcoming you back again soonSincerelyMarina Brusa - Hotel Manager

8/10 Good

heekwon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Pierre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Stayed 2 nights in Jan 2024
Response from Marina Brusa - Hotel Manager on 30 Jan 2024
Dear Pierre,thank you for your feedback. We are really pleased to know you enjoyed your stay.We truly hope to welcome you back again soon,sincerelyMarina Brusa - Hotel Manager

2/10 Terrible

Murat

Stayed 1 night in Jan 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe and nice Hotel!
Stayed 1 night in Dec 2023
Response from Marina Brusa - Hotel Manager on 5 Jan 2024
Dear JOSE,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind RegardsMarina BrusaHotel Manager

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have a lot of time as we had an early flight out of Venice but the hotel was perfect!! The shuttle we got at 0500 got us to the airport in plenty of time for our 0655 flight. We had time to jump on the train that is literally around the corner from the hotel to shop for a few more Christmas presents before heading home. It was a perfect option and great price!! Staff was extremely helpful and friendly!! Highly recommended!!
Stayed 1 night in Dec 2023
Response from Marina Brusa - Hotel Manager on 12 Feb 2024
Dear Donna,thank you very much for your kind review!We truly hope to welcome you back again soon!SincerelyMarina Brusa - Hotel Manager

10/10 Excellent

Faisal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Train station about a block in the back of it and that makes it very convenient. Also has a free airport shuttle.
Stayed 1 night in Sep 2023
Response from Marina Brusa - Hotel Manager on 20 Dec 2023
Dear Don,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind Regards

10/10 Excellent

Urzula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place close to the train, very good neighborhood, friends staff, good room
Stayed 1 night in Nov 2023
Response from Marina Brusa - Hotel Manager on 6 Dec 2023
Dear Urzula,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind Regards

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful professional staff! Especially the front desk. I arrived very late because of travel complications. It was easy to stay in touch with the desk and I was so grateful after 11 hours of travel woes that they kept my room for me. The room was great- clean, smoke free and with a wonderful bed. Giant bathtub. The airport shuttle was perfect- but make sure you confirm that in advance. It is a distance from the airport. Flight crews use this hotel. Comfortable large airport shuttle. Good shuttle driver- kind and professional. All around great ending to a horrible travel stay. Thank you CP
Stayed 1 night in Nov 2023
Response from Marina Brusa - Hotel Manager on 5 Dec 2023
Dear Jennifer,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind Regards

4/10 Poor

IVONNE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No friendly the employees are not happy
Stayed 1 night in Nov 2023
Response from Marina Brusa - Hotel Manager on 30 Nov 2023
Dear IVONNE, thank you for taking the time to share your experience about your recent stay at our hotel. It’s especially saddening for us your opinion about our team, whose professionalism and courtesy is one of our points of strenght. Sorry for not providing you with our usual standard of service. Rest assured, your precious comments will be a crucial factor for us, as we continuously search for ways to improve our job. Again, thank you for your feedaback.Kind regards Marina Brusa - Hotel Manager

10/10 Excellent

Kimi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girls were so helpful, everything was easy and well planned
Stayed 1 night in Nov 2023
Response from Marina Brusa - Hotel Manager on 26 Nov 2023
Dear Kimi,thank you so much for your amazing feedback!We are glad you enjoyed your stay with us and we look forward to welcoming you back again soon!Best regardsMarina Brusa - Hotel Manager

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service to the airport. Nearby train station. Clean room.
Stayed 1 night in Nov 2023
Response from Marina Brusa - Hotel Manager on 22 Nov 2023
Dear Steve,we are glad you enjoyed your stay with us!Thank you so much for your feedback.We look forward to welcoming you back again!SincerelyMarina Brusa - Hotel Manager