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Reviews of SpringHill Suites by Marriott Quakertown

3 out of 5
SpringHill Suites by Marriott Quakertown
1930 John Fries Hwy, Quakertown, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 595 reviews" "
Rating 8 - Good. 173 out of 595 reviews" "
Rating 6 - Okay. 47 out of 595 reviews" "
Rating 4 - Poor. 13 out of 595 reviews" "
Rating 2 - Terrible. 15 out of 595 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Edward

Liked: Staff & service, property conditions & facilities
I think in the future, the company should spend less on fancy interior woodwork and more on insulating the walls and floors. $350.00 for a night is a bit much to have to listen to neighboring rooms talk, run water and walk heavily on the floor. For that kind of money, it should be dead silent!!
Stayed 1 night in May 2024

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - very friendly. Would have liked GF options on breakfast bar, but it was good for my fam. Great king room w divider for kid to sleep on sleeper couch.
Stayed 1 night in May 2024

10/10 Excellent

Anne

Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2024

10/10 Excellent

Fay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay.both times the staff stood out as the best in the business.I had 4young children with me, and we used all amenities: pool, spa,tables in the lobby in the evenings for us to do crafts. Will definitely be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, breakfast was excellent. Had pretty much anything you needed. Coffee was good. Only complaint was that the vanity light in the bathroom in room 215 didn’t work, made it tough to do make-up.
Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Byron was great at the check in!
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early checkin.
Stayed 1 night in Mar 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We went skiing nearby. Convient for that. Quiet near highway. Some nice restaurants
Stayed 3 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel stay so far.
Very good hotel stay.Clean room and good service. I would recommend staying here.People were great and helpful.
Stayed 7 nights in Feb 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and helpful
Stayed 1 night in Feb 2024

10/10 Excellent

Merrill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very thoughtful room design with a 2 passenger bath. Sparkling Clean. Enjoyable breakfast, too.
Stayed 1 night in Feb 2024

4/10 Poor

Carl

Liked: Cleanliness, property conditions & facilities
Fire alarms were going off multiple times starting at 4am. Will not be staying there again
Stayed 1 night in Jan 2024

8/10 Good

Arleigh

Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness
.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jan 2024

10/10 Excellent

amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch!
This was one of the nicest hotels we've stayed in. Everyone, including the cleaning staff, was friendly and helpful. The building and our room was immaculate. The room was spacious and comfortable and we appreciated the separate desk space and movable TV screen. Bed was very comfortable and pillows fluffy. I would definitely stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay
Friendly staff, easy check-in and great room. Clean and comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Stayed 1 night in Dec 2023

10/10 Excellent

Brian, Clifton

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room / Nice people
Nice quiet and comfortable room with great service.
Stayed 1 night in Dec 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
We picked this hotel for the convenience. The staff was nothing but friendly including the cleaning ladies. The hotel staff was very accommodating with sendimg up extra chairs so we had enough for our bridal party to get ready. The rooms were spacious and clean. We would recommend tbis hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and convenient
Stayed 2 nights in Nov 2023

2/10 Terrible

Lisa

When entering the lobby, there was an overwhelming smell of chlorine. I had reserved a room with 2 queen beds, which was confirmed via email. At check in, I was informed they gave that room away and they could only offer me a king room. Not ideal, but we didn’t have much choice as it was around midnight when we checked in. Both my son and I had an allergic reaction upon entering our room. We are both allergic to mold. The front desk person offered to move us across the hall, and we had the same reaction (and visible mold in both mini fridges) and chose to leave the hotel altogether. Terrible experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, spacious sleeper couch (was actually comfy!)
Stayed 1 night in Nov 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and beautiful room and lobby
Stayed 1 night in Nov 2023

10/10 Excellent

Daren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel several years ago and did not feel it was as nice asit was on this visit. The staff were exceptinal, helful and friendly. Will return next year.
Stayed 3 nights in Nov 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked shower
Stayed 1 night in Nov 2023

10/10 Excellent

Xiomara, Pottstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
rooms are spacious
Stayed 1 night in Nov 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were pleasant and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Jane

Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight for friends 80th
Fairly late check in—greeted by friendly and professional associate at the front desk. Room was clean and most comfortable. Not a complaint but took a while to figure out HVAC—thermostat on wall by entry plus controls on the unit itself. Tasty breakfast the next morning. Would happily return.
Stayed 1 night in Oct 2023

8/10 Good

Joan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and friendly establishment.
Stayed 11 nights in Sep 2023

8/10 Good

Ernest

Stayed 2 nights in Oct 2023

10/10 Excellent

Peggy

Stayed 4 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
All the Staff were very caring helpful professional respectful and understanding. Awesome place to stay !!
Stayed 1 night in Sep 2023

10/10 Excellent

Karae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

John, TUCSON

Stayed 4 nights in Aug 2023

6/10 Okay

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights - love the room layout, staff was great. Gave 3 stars due sub-par breakfasts. Not sure if it's unique to this location because we've stayed at other Springhill Suites (pre-pandemic) in the past and nothing stood out as noticeably bad. Oatmeal was too watery too be edible 2 days (didn't bother to look the 3rd day), no fruit 2 out of 3 days we stayed (fruit is a must while traveling!). They served the same sausage "crumb" / potato / bell pepper mash-up all 3 days (some variety here - with proper meat, like bacon one day, sausage patties the next day, etc - would be great. On this trip we also stayed at Hampton Inn & Suites, Holiday Inn Express and Best Western Plus - all had significantly better breakfasts by comparison. Things like a fruit bowl, bananas, non-shrink wrapped pastries, croissants, real milk pints in the fridge (not just chocolate), etc. do really make a difference.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

KEVIN

Bed was the worst in any hotel that I have stayed at, it dipped to the center Also the showerhead leaked all over the place. Way overrated. THE so called breakfast had instant eggs with mystery meat. NOT WORTH HALF THE MONEY !!!
Stayed 1 night in Aug 2023
Response from Devin on 22 Aug 2023
We at the Springhill Suites by Marriott in Quakertown are disappointed we failed to meet the standard you expect when coming to one of our properties. I want to sincerely apologize for failing to meet your expectations. We want to assure you that your feedback was heard and the proper parties have been notified. In an effort to ensure we can provide outstanding service in the future. We hope if your travels bring you to Quakertown again you will allow us the opportunity to make it right.