Exterior
Check availability

Reviews of Hotel Holiday Resort

3 out of 5
Hotel Holiday Resort
Chakratirtha Road, Puri, Orissa

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

helen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were the only "European" tourists staying in the hotel but were made to feel very welcome. The food was excellent and while relatively expensive compared to some of the local restaurants still very good value. Only down side is that if they have a wedding etc on it can be noisy in the garden rooms and the pool/pool area can be out of use.
Stayed 9 nights in Mar 2024

8/10 Good

ANSHUL

Stayed 2 nights in Nov 2023

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Joymalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cottage
Stayed 3 nights in Mar 2023

6/10 Okay

Sweta

Travelled with family, Travelled with group
Disliked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

Ranjit

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great
Food is always great since I started visiting the hotel first time in 1991 Rooms need some maintenance
Stayed 1 night in Mar 2021
Response from Hotel Manager on 23 May 2022
HI Ranjeet, Greetings!!! Thanks for your valuable feedback It was a Great pleasure to have you. It is our endeavour to deliver best of the quality and service to our Guest. Your humble words have fuelled us further. Looking forward to see you again. Thanks

8/10 Good

ND

Travelled with family
Disliked: Staff & service
Too crowded. Resturant, open areas are all brimming with people.
Stayed 2 nights in Feb 2019
Response from Hotel Manager on 23 May 2022
HI Ranjeet, Greetings!!! Thanks for your valuable feedback, We noted your suggestions and do our best to improvise. Looking forward to see you again. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and safe
It was okay. The room service staff were really helpful.
Stayed 1 night in Sep 2018
Response from Hotel Manager on 23 May 2022
Dear Guest, Greetings!!! Thanks for your valuable feedback It was a Great pleasure to have you. It is our endeavour to deliver best of the quality and service to our Guest. Your humble words have fuelled us further. Looking forward to see you again. Thanks

2/10 Terrible

ARUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE WORST BOOKING FILLED WITH COMPLETE HARRASHMENT
Dear Hotels.com, You should not display this hotel under ur booking options as they do not understand that payment and booking has been done from hotels.com. all they say is that they never received any payment from hotels.com and hence 2 hours of continous harrashment for the customer. Mr Dhruv from your end tried a lot to explain the hotelier how to take the payment from hotels.com but the hotel staff never agreed to listen and were stubborn and wasted 2 hours of the valuable time. we missed our Temple Dharshan in the holy place of PURI due to your bad tie ups with the hotel. in the end we had to pay again from our bank debit cards to successfully check out from that place. i request you to refund me all the money the hotel staff took from us at the hotel through card swipe. i also ask you to return my money including the loyality and taxes paid to the hotel. this was promised to us by ur toll free telephonic inxharge Mr. Dhruv and i hope you will stay by your words. worst experience in life. will never book with hotels.com ever again.
Stayed 1 night in Jul 2017
Response from Hotel Manager on 23 May 2022
HI Ranjeet, Greetings!!! Thanks for your valuable feedback, we have noted your suggestions and take this as an opportunity to improvise It was a Great pleasure to have you. It is our endeavour to deliver best of the quality and service to our Guest. Looking forward to see you again. Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you and hope to see you again .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a pleasant stay.I had booked this for my parents and they had a wonderful stay.
Response from joy on 19 Apr 2017
Thank you and hope to see you again .

8/10 Good

Anshuman

Liked: Staff & service, room comfort
Puri Beach Hotel
The customer service manager greeted us with a beautiful cake and made efforts to make our stay a memorable one. A waiter, by the name of Sakkil, really went out of his way to ensure great service to us. Thank you guys.
We are happy to know you had a great stay. Hope to see you again .