Private beach, snorkelling, waterskiing, windsurfing

Reviews of Iberostar Grand Bávaro - Adults Only - All Inclusive

5 out of 5
Iberostar Grand Bávaro - Adults Only - All Inclusive
Carretera Arena Gorda, Playa Bavaro, Punta Cana, La Altagracia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1009 reviews" "
Rating 8 - Good. 150 out of 1009 reviews" "
Rating 6 - Okay. 48 out of 1009 reviews" "
Rating 4 - Poor. 27 out of 1009 reviews" "
Rating 2 - Terrible. 15 out of 1009 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach and pool area
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 22 Apr 2024
Dear guest,Thank you for these words.Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Joseph, Staten Island

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, great food and amenities for the money you spend. Room service was awesome. Will be back for sure!
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 12 Apr 2024
Dear Joseph,We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home. Again we thank you for your comments and we hope to welcome you back again soon.Best Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Debra J

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property.
Stayed 5 nights in Mar 2024
Response from Online Reputation Manager on 9 Apr 2024
Dear Debra,Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Irina, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Excellent Ratings in all the above categories are self explanatory.
Stayed 5 nights in Mar 2024
Response from Online Reputation Manager on 2 Apr 2024
Dear Gerald,Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Omid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iberostar Grand Bavaro was amazing resort for us. The Grand experience is what makes the difference (upgraded food and drink) and you get assigned a private concierge who gets you whatever you request. In our trip Edvardo helped us a lot with our requests and also Dahianna helped us to book events quickly.
Stayed 5 nights in Mar 2024
Response from Online Reputation Manager on 1 Apr 2024
Dear Omid,Thank you very much for these kind words after your recent stay at our wonderful Iberostar Grand Bavaro hotel and the review that you have shared. Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

sergey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place.
Stayed 8 nights in Mar 2024
Response from Online Reputation Manager on 25 Mar 2024
Dear Sergey,Thank you for sending us your feedback.Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Melissa

Stayed 5 nights in Jan 2024

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of the best in punta Cana and I recommend it to everyone
Stayed 7 nights in Feb 2024
Response from Online Reputation Manager on 29 Feb 2024
Dear Alberto,Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon.Regards,Online Reputation ManagerIberostar Grand Bavaro

8/10 Good

Sanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Deborah Ann, The Woodlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was less crowded and had he nicest beach area around the area. Definitely recommend.
Stayed 7 nights in Feb 2024
Response from Online Reputation Manager on 20 Mar 2024
Dear Deborah,We are very happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience.Regards,Online Reputation Manager Iberostar Grand Bavaro

10/10 Excellent

Asistente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everythink
Stayed 7 nights in Feb 2024
Response from Online Reputation Manager on 21 Feb 2024
Dear Leonid,Thank you for sharing this rating of our hotel as well as your comment.We hope to have the pleasure of your company again in the future.Best regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Ayda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is why we come back each year because everything here is Awesome!!!
Stayed 6 nights in Feb 2024
Response from Online Reputation Manager on 13 Feb 2024
Dear Ayda,Thank you for sharing these kind words about your experience at our hotel.We hope to have the opportunity to welcome you again on your next vacation.Kind regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a fabulous time. This was our first time staying at an Iberostar resort and we were very impressed. The grounds were immaculately groomed and clean. Having a personal butler/concierge was fantastic. Eduardo and Valentine were very helpful and went out of their way to make you feel comfortable and have a positive experience.
Response from Online Reputation Manager on 22 Jan 2024
Dear Jeremy,A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvelous to see you again one day.Kind regards,Online Reputation ManagerIberostar Grand Bavaro

4/10 Poor

KIRTSIRI

Travelled with partner
Disliked: Cleanliness, staff & service
Food is not good. Very poor quality. Bathroom was dirty.
Stayed 5 nights in Dec 2023
Response from Online Reputation Manager on 22 Jan 2024
Dear Kirtsiri,Thank you for notifying us of your concerns related to your recent stay with us. We sincerely regret that we did not manage to conquer you with our gastronomic offer and cleanliness. We encourage you to approach our staff with any concern you might have on a future occasion, since our staff will be more than happy to help make their stay more enjoyable. Nonetheless, we will use your comments to make the necessary improvements.We appreciate you for choosing Iberostar for your holiday and hope to have the pleasure of serving you again soon to provide you with a more enjoyable experience.Best regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Vitaliy

Stayed 7 nights in Dec 2023

10/10 Excellent

Peter

Stayed 4 nights in Dec 2023

10/10 Excellent

Elvira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Wagdy A, clayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 6 nights in Nov 2023
Response from Online Reputation Manager on 8 Dec 2023
Dear guest,We are delighted to read this comment and know that you had a great time at our hotel. Please come back and see us again in the not too distant future.Best regards,Online Reputation ManagerIberostar Grand Bavaro

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

4/10 Poor

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

David, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand by name, grand by nature. Never feels busy and lots of staff available and super friendly. Will be returning again.
Stayed 12 nights in Nov 2023
Response from Online Reputation Manager on 4 Dec 2023
Dear David,We would like to express our appreciation for sharing such a positive review of your stay with us.The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction.Kind regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was friendly, food could have been a little better but we live around a good restaurant area at the beach. You have to get a Butler, Edward and Danilo were on point with all our needs. The staff throughout entire resort was friendly and accommodating. Beach was very clean and pools were great but make sure you get out there early to claim a Cabana, if you want one.
Stayed 4 nights in Nov 2023
Response from Online Reputation Manager on 23 Nov 2023
Dear Toby,First of all, we would like to express our appreciation to you for choosing our hotel for your holiday and taking the time out of your day to write to us. We have treated your opinion as a success story and we would all be delighted to welcome you back to our establishment in the not too distant future. Until then we wish you all the best.Kind Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers here are top notch. We we were treated like family since the moment we got there. They appreciate you for being there with a very genuine heart. If you go, shaggy in the entertainment is an absolute gem and really made our trip for us. Be sure to always tip the entertainment if they make you feel special.
Stayed 4 nights in Oct 2023
Response from Online Reputation Manager on 2 Nov 2023
Dear Lisa,We want you to know that your review of our hotel is very much appreciated. We are always delighted to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience. Again, we appreciate your positive comments and look forward to welcoming you back again soon.Best Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Darryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was average but everything else was outstanding!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IBEROSTAR GRAND LUXURY STAY!
THE BEST HOTEL IN PUNTA CANA!!! This hotel is break taking soon as you touch foot on the property. The staff are all beyond friendly and they are literally their to ensure you have to want for nothing. We had an amazing ocean view room with butler service. Armando & Geryln took exceptional care of us! We look forward to going back.
Stayed 5 nights in Oct 2023

10/10 Excellent

Claudina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place , everything wonderful, I loved that it is an ecological hotel and that THEY PROTECT THE CATS 😻😻
Stayed 3 nights in Oct 2023
Response from Online Reputation Manager on 12 Oct 2023
Dear guest,We thank you for sharing this positive feedback after your stay at our Iberostar Hotel. It would be an honour to serve you again and until then we wish you well.Best regards,Online Reputation Manager Iberostar Grand Bavaro

10/10 Excellent

ERIKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5star
Stayed 4 nights in Sep 2023
Response from Online Reputation Manager on 4 Oct 2023
Dear Erika,Thank you for your feedback. We hope to see you again in the not too distant future.Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Sep 2023

10/10 Excellent

Dahiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 7 nights in Sep 2023
Response from Online Reputation Manager on 27 Sept 2023
Dear Dahiana,Thank you for sending us your feedback, we are very pleased to read that our service was to your liking.Please come back and visit us again soon, it would be an honor to serve you again.Regards,Online Reputation ManagerIberostar Grand Bavaro

4/10 Poor

James

Stayed 7 nights in Sep 2023

6/10 Okay

Travis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good: - The hotel grounds are very pretty, especially at night. - The food was good, we especially liked the buffets. - The pool, swim-up bar, and cabanas were nice and relaxing. - Housekeeping was top-notch, came twice a day and left us "towel sculptures" with flowers No-so-good: - The beach was full of algae and there were no aquatic activities available other than paid excursions - The theater, main bar (inside the ship), and lagoon were all closed for renovations - The dinner buffet was only open 1 night - The evening entertainment was mostly just musicians - Our "butler service" was pretty mediocre (unable to make us dinner reservations, brought us wine without a bottle opener, etc.) Bad: Upon check-in, the hotel staff scheduled us for a "special welcome breakfast" and "free massage". The "special welcome breakfast" was actually the usual breakfast buffet but accompanied by a hotel salesperson who gave you some sales pitch over breakfast! Fortunately we suspected something like this was coming and asked if we could skip the "welcome breakfast". This made the hotel staff look at each other nervously, say "well we can't give you the free massage if you don't do this", but eventually let us go. Then the same hotel staff who was overly friendly at check-in wouldn't even say hi after that. This kind of devious sales BS at a supposed "all-inclusive" resort is unacceptable!
Stayed 3 nights in Sep 2023
Response from Online Reputation Manager  on 11 Sept 2023
Dear Travis,First and foremost, we would like to express our appreciation for the time that you have taken to send us your review.We would like to extend our sincere apologies for the inconveniences you encountered during your stay. We genuinely appreciate your valuable insights, as they help us improve the guest experience. This is why we have taken your comments about our beach, entertainment facilities, and butler service seriously and will be sharing them immediately with the management.Regarding the special breakfast that you mention, it is surprising for us to read this comment, as it is not part of the service standard that characterizes us. We apologize if you felt uncomfortable with this approach, and we will be addressing this situation with our staff.It's great to know that you enjoyed our grounds, food, and pools. These positive comments confirm that our daily actions are worthwhile.Once again, we appreciate your feedback, and we hope to have the opportunity to serve you better in the future. Warm regards, Online Reputation Manager Iberostar Grand Bavaro

6/10 Okay

Vincent

Liked: Cleanliness
Overall, average. Not exceptional. Rooms small, air conditioning in spa didn’t work. Food was good not amazing. Many things closed on nights they should have been open. Robert my butler was not attentive. Didn’t do any of the things advertised as butler services.
Stayed 4 nights in Aug 2023
Response from Online Reputation Manager on 29 Aug 2023
Dear Vincent,First of all, we would like to thank you for your review and say that it is through feedback such as yours that we can continue to maintain our excellent standards.We regret that on this occasion our rooms, cuisine, and butler service have not lived up to your expectations. We will use your constructive criticism to help us reach our goal of complete customer satisfaction. Rest assured that we will be sharing your feedback with the corresponding departments in order to accomplish the improvement that is due.Once more, we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Chris

Stayed 5 nights in Aug 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

michael anthony

Stayed 7 nights in Aug 2023

6/10 Okay

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Dining reservations were difficult to make and the food was subpar. After 9
Stayed 4 nights in Aug 2023
Response from Online Reputation Manager on 21 Aug 2023
Dear Guest,We're sorry to hear about the challenges you faced with dining reservations and the food quality. We appreciate your feedback and will take steps to improve the situation. Thank you for bringing this to our attention.Regards,Online ReputationManagerIberostar Grand Bavaro

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, food, drinks were excellent
Stayed 6 nights in Aug 2023
Response from Online Reputation Manager on 11 Aug 2023
Dear Karina,We thank you for sharing this positive feedback after your stay at our Iberostar Hotel. It would be an honour to serve you again and until then we wish you well.Best regards,Online Reputation ManagerIberostar Selection Bavaro

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in all the areas was super clean, excellent service and all the staff was super friendly. EVERYTHING was included, this was my second time and definitely will be a third one. AAA .
Stayed 7 nights in Jul 2023
Response from Online Reputation Manager on 7 Aug 2023
Dear Diego,A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day.Kind regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Barbara

Stayed 9 nights in Jul 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Landscaping was impeccable. They really take pride in the grounds keeping.
Stayed 6 nights in Jul 2023
Response from Online Reputation Manager on 28 Jul 2023
Dear Thomas,First of all, we would like to thank you for your kind review of your recent holiday with us at our hotel. Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.We will be more than honored to have the opportunity to welcome you again soon. Kind regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time at a Iberostar grand Bavaro. This was my first ever solo trip, and I felt safe and comfortable at this resort. All the staff was amazing, very friendly. My butler, Eduardo, was excellent. All the food at the restaurant was great and upscale. The Buffet was good for breakfast and lunch, but only OK for dinner. I recommend you do dinner at the restaurants. Please tip these hard working people! They deserve it.
Stayed 5 nights in Jul 2023
Response from Online Reputation Manager on 26 Jul 2023
Dear guest,It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we really appreciate that you took the time to write and share it. The fact that we were able to exceed your expectations with our excellent standards in every area that characterize our company is of great importance to us.It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.Best Regards,Online Reputation ManagerIberostar Grand Bavaro

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple’s Stay
The hotel is very well maintained and has a nice setup and a lot to offer. Super clean, nice rooms, great pools. Staff is very friendly. The downside, the beach was not swimmable and was empty because of the seaweed. Limited restaurant options as well. Saturday there were only 2 restaurants open at night minus the buffet and they were both fully booked. Nobody told us to book ahead of time when we arrived. Being that we drink a decent amount of alcohol and ate a lot the value for what we got between food, drink, service, amenities, etc was worth it. One really cool thing is that this hotel is part of a community of 5 and they have free transfers to their other properties that have a club, casino, drinks, etc all included. Club was fun.
Stayed 3 nights in Jul 2023
Response from Online Reputation Manager on 20 Oct 2023
Dear John,First of all, we would like to thank you for your kind review of your recent holiday with us at our hotel. Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. We will keep on working to achieve maximum customer satisfaction.Again we thank you for your pleasant opinion of our hotel and hope that we will continue to provide you with excellent holiday experiences in the future.Best Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
loved beach and pools; didn't like seaweed which was beyond your control. You should inform guests that the gym equipment is on both the 3d and 4th floors. I spent awhile trying to find the eliptical machine. Our concierge Darlyn was excellent. You should inform guests that entrance into the Dominican Republic requires an e-ticket which can be completed 2-3 days prior to flying to the DR
Stayed 5 nights in Jul 2023
Response from Online Reputation Manager on 17 Jul 2023
Dear Lesley,It has been an absolute pleasure to read this review of your recent stay at our hotel and we really appreciate that you took the time to write and share it with us. We would like to consider all aspects to create an environment for our guests that fulfill all their wishes to achieve a perfect holiday. Therefore, we welcome both your praise and your helpful critique with gratitude.It is nice to know that you felt so comfortable with us and have chosen to share that fact, we hope to see you again soon.Kind Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Jose Francisco

Travelled with family
one of the best experiences I've had vacationing with my wife
Stayed 4 nights in Jul 2023
Response from Online Reputation Manager on 17 Jul 2023
Dear Jose,Thank you very much for these kind words after your recent stay at our wonderful Iberostar Grand Bavaro Hotel and the review that you have shared. Please come back and see us again soon. Regards,Online Reputation Manager Iberostar Grand Bavaro

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service all around from the front desk staff , waiters cleaning staff, room service, entertainment staff, and last and most important the butler service our own was Danilo Mayordomo. Words can not describe the amazing service we received and the effort he put to make our stay more comfortable and enjoyable. The restaurant were amazing. The quality of food was excellent and the drinks were all top shelf. If you’re looking for adult only all inclusive luxury quite resort, the Iberostar Grand Bavara is your place
Stayed 5 nights in Jul 2023
Response from Online Reputation Manager on 17 Jul 2023
Dear Amanda,We thank you for taking the time to share this wonderful impression of your stay with us. It is of major importance to us that our guests appreciate our well-thought-out holiday concept. Our day to day efforts is to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.Best Regards,Online Reputation ManagerIberostar Grand Bavaro

10/10 Excellent

Jennifer

Stayed 5 nights in Jul 2023

10/10 Excellent

David W

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Didn't like the seaweed on the beach and had a bad experience in the Japanese restaurant with coackroaches visible on floor and table area.
Stayed 8 nights in Jul 2023
Response from Online Reputation Manager on 12 Jul 2023
Dear Guest,First of all, we would like to thank you for sending us your feedback.We hope to have the pleasure of your company in the future and fulfil all of your expectations in true Iberostar style.Best regards,Online Reputation ManagerIberostar Grand Bavaro