3 outdoor pools, pool umbrellas, pool loungers
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Reviews of Grand Bavaro Princess - All Inclusive

4.5 out of 5
Grand Bavaro Princess - All Inclusive
Playas De Bavaro, Punta Cana, La Altagracia

Reviews

8.0

Very good

Rating 10 - Excellent. 1353 out of 2852 reviews" "
Rating 8 - Good. 723 out of 2852 reviews" "
Rating 6 - Okay. 377 out of 2852 reviews" "
Rating 4 - Poor. 202 out of 2852 reviews" "
Rating 2 - Terrible. 197 out of 2852 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tareek

Travelled with partner
Not to the international level of 5 stars. Very limited entertainment provided. The location of the hotel is in a very sketchy place. Too many do and don't. Our first two night was horrible, the AC didnt work. Went to lobby and they said they will tech bit his never happen. Had to go again to the lobby and discuss with them just to change my room. Hotel is has a premium areas which as normal customer you cannot access which is unfair to others customers. Premium are closed to the beach while other tou have to walk a lot as the property is huge. Limited choice of food. Difficulty to communicate as most staff speak only spanish. The sea and beach is great though. Spent a nice time but too many red flags and frustration especially for the price we paid.
Stayed 7 nights in May 2024

6/10 Okay

Shaunaq

Travelled with partner
Liked: Amenities
Disliked: Staff & service
It was alright. Not too fancy. Food wasn’t great but just merely edible. To say the least, I wasn’t looking forward to my meals from our 2nd day. The staff was alright but the bartenders were experts at ignoring and giving a blind eye and deaf ear to you even after tipping them handsomly.
Stayed 4 nights in May 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed everything - the people, food, area was all super nice. everything was clean, the staff were very helpful. overall great experience.
Stayed 5 nights in May 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place overall. Small improvements needs in the PUB 24/7 and transportation inside of the hotel. Other than that, it’s was a great option. I recommended.
Stayed 6 nights in May 2024

8/10 Good

george, great falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is nice but extremly huge. Over 1000 rooms. Well kept grounds. But pools leave a bad taste dirty and not clean. Many choices to eat if you can land a reservationfirst. The main buffet restaurant is a madhouse trying to get to food with so many people. This is a family rrsort so kids were everywere. Big word of advise. Stay clear of the royal holiday vacation club people tying to lite you inyo their club. They are good at their dales pitch. And want $30,000 for the program that last 25 years
Stayed 6 nights in May 2024

8/10 Good

ANIBAL J CRESPO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience but need to improve the cleaning room service.
Stayed 4 nights in May 2024

6/10 Okay

Emil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very noisy with peacocks. also bell boys at front of property were in on the take to overcharge me in arranging taxi going to a neighbouring resort. Taxi cost $25 when a woman speaking spanich going much further was charge $15. money is not such big deal but left unpleasant feeling considering I tipped the guy $5
Stayed 4 nights in May 2024

8/10 Good

kelvin

Liked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Marta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean. The staff is excellent.
Stayed 3 nights in May 2024
Response from J. De La Vieja on 24 May 2024
Dear Marta. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 Terrible

Courtney Lynn

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Glad we are leaving today. We literally had to avoid staff from harrassing us to buy into their "presentation" to receive special spa services. They literally will hunt you down, to the point of stalking. Lack of communication and difficult language barrier so you never get what you ask for (food, drinks, etc...) its like theyve never heard of anything before. Not much going on, very boring. And food was very blan. Nothing unique or interesting. We ate nachos, burgers, rice and coffee. The carmel cappuccino is good. Staff at reception could be a little nicer. On to the next one. But wont stay here again, or recommend.
Stayed 3 nights in May 2024
Response from J. De La Vieja on 23 May 2024
Dear Courtney. Thank you for your feedback. We are glad that you choose our hotel as your tourist destination but we deeply regret that your stay was not a 100% positive one experience because we always do as much as we can trying to offer our visitors the best possible service. We want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. Regarding our food, this is a very subjective point of view which we honestly respect but we cannot share it at all, it is hard to think that food lacks quality or is not varied. We understand that perhaps flavors, cooks, methods, seasonings, among others; may be different from those that you are getting used to. It is simply your perception which is very different as most of our guests consider our food not only good but varied. We regret that you were disturbed by pushy vendors but as we stated on another guest’s comments, we inform you one more time that Royal Holidays is an independent company that shares the same workplace with us but has nothing to do directly with our company. Then under any circumstance our guests should be forced to attempt meetings or to buy anything if the client does not want to and based on another guests comment a simple “No, Thanks” is always enough to be bothered but if they continue bothering you, it is important to report it to our guest service department, in order we can take action. Thank you for your understanding. It is always important to report every inconvenience you have during your stay, first of all because we have a very professional guest service department always willing to help. Then it is not the right channel to complaint as now you are at home and unfortunately now is too late to give you the necessary assistance. Every point expressed will be discussed with our department managers in order to take the necessary measures trying to continue to offer the best service and we appreciate that you bring your comments to our attention as we consider it as the best way to improve the quality of our service. Sincerely, J. De La Vieja. General Manager. Grand Bávaro Princess.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back!
Stayed 3 nights in May 2024
Response from J. De La Vieja on 22 May 2024
Dear Jose. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Xiomara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Only thing I disliked was all of the timeshare people walking around all over the property trying to sell to you.
Stayed 4 nights in May 2024
Response from J. De La Vieja on 22 May 2024
Dear Xiomara. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing had a great time staff was amazing I would highly recommend
Stayed 3 nights in May 2024
Response from J. De La Vieja on 22 May 2024
Dear Deborah. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Shalondra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly had no complaints, everything was cool and smooth
Stayed 3 nights in May 2024
Response from J. De La Vieja on 22 May 2024
Dear Shalondra. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Andrea M

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our time. The employees were very nice and hospitable. The food was great and we would love to go back again!
Stayed 5 nights in May 2024
Response from J. De La Vieja on 22 May 2024
Dear Andrea. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Iris milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from J. De La Vieja on 22 May 2024
Estimada Iris. Gracias por valorarnos. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

8/10 Good

Katty Edith

Travelled with family
Liked: Staff & service, amenities
No availability for specialty restaurants, very difficult try to book a appointment, you need to tip the hotel employees to find a restaurant. First day no glasses for the beer in the food trucks at the beach. First day in the bar no chicken tenders no gratinade potatos. 4 times had to call due to issues with the air condition in the room.
Stayed 3 nights in May 2024
Response from J. De La Vieja on 21 May 2024
Dear Katty. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Yamilex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos muy a gusto. Recomendando full.
Stayed 3 nights in May 2024
Response from J. De La Vieja on 20 May 2024
Estimada Yamilex. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional al igual que por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir todas sus expectativas. Esperamos tener el privilegio de recibirla en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

10/10 Excellent

WILLIA

Travelled with family
Buenas
Stayed 4 nights in May 2024
Response from J. De La Vieja on 20 May 2024
Estimado William. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional al igual que por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir todas sus expectativas. Esperamos tener el privilegio de recibirlo en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

8/10 Good

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bar staff was amazing and so was the service at the 24/7 pub. wish some of the games upstairs in the pub worked, but overall great experience. buffet food is a hit or miss, but service is always great. wish the transportation came more often or often crowded.
Stayed 5 nights in May 2024
Response from J. De La Vieja on 20 May 2024
Dear Edward. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Tonya

Travelled with partner
Liked: Cleanliness, amenities
Stayed 4 nights in May 2024
Response from J. De La Vieja on 20 May 2024
Dear Tonya. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
What I like the most is all kind of food they have available
Stayed 6 nights in May 2024
Response from J. De La Vieja on 20 May 2024
Dear Humberto. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Feliciti

Stayed 7 nights in May 2024
Response from J. De La Vieja on 20 May 2024
Dear Feliciti. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Shaquana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing!!! I wish they had more restaurants hours to attend
Stayed 4 nights in Apr 2024
Response from J. De La Vieja on 20 May 2024
Dear Shaquana. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from J. De La Vieja on 18 May 2024
Estimado Ruben. Gracias por valorarnos. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

10/10 Excellent

Arashjot

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly servers, easy access to beach, great food
Stayed 3 nights in May 2024
Response from J. De La Vieja on 20 May 2024
Dear Arashjot. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Amanda

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything was beautiful except some of the staffs would give you attitude if you ask a question like if they were annoyed. I stood at the hard rock in Punta Cana 6 months ago and the workers there are super super friendly. But this place ahhh I wouldn’t say all the staffs are friendly. But we kept it moving it was a beautiful place I had a good time that’s all that matters.
Stayed 5 nights in May 2024
Response from J. De La Vieja on 16 May 2024
Dear Amanda. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

shonoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at an all inclusive hotel and it was absolutely amazing! The food was delicious, my villa was spacious and beautiful, the property was so well kept .. the beach was stunning! My expectations were exceeded! I would highly recommend this hotel to anyone! Its a large property but the team does an excellent job at keeping everything organized!
Stayed 2 nights in May 2024
Response from J. De La Vieja on 16 May 2024
Dear Shonoya. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

David Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was fun experience nice staff
Stayed 3 nights in May 2024
Response from J. De La Vieja on 15 May 2024
Dear David. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Delwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024
Response from J. De La Vieja on 15 May 2024
Estimado Delwin. Gracias por valorarnos. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

8/10 Good

Iliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great staff and service. The food is not the best, and the pool could be in better conditions. Overall it was a good experience, better food would’ve made it a 5 star.
Stayed 5 nights in May 2024
Response from J. De La Vieja on 15 May 2024
Dear Iliana. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Antonela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best experience in my life. People who work at the Grand Bavaro Princess are the best. They all work hard and everybody is very kind and warm! I'll come back!
Stayed 7 nights in May 2024
Response from J. De La Vieja on 15 May 2024
Dear Antonela. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Tanner

Liked: Property conditions & facilities
Stayed 6 nights in May 2024
Response from J. De La Vieja on 16 May 2024
Dear Tanner. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from J. De La Vieja on 15 May 2024
Dear Brian. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Hebah, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it amazing staff
Stayed 3 nights in May 2024
Response from J. De La Vieja on 14 May 2024
Dear Hebah. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Sketet, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from J. De La Vieja on 15 May 2024
Dear Sketet. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, just a relaxing vacation
Stayed 3 nights in May 2024

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort and everything about it from the staff to the amenities my only issues were mosquitoes in the room and the WiFi service was very poor other than that 10/10
Stayed 3 nights in May 2024
Response from J. De La Vieja on 14 May 2024
Dear India. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 Okay

Juan

Travelled with family
Liked: Staff & service, property conditions & facilities
Employees are very nice. There were mosquitos inside the room everyday.
Stayed 4 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Juan. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bartender by the pool Jose Luis and Melvin ware Amazing great service only thing that I would recommend is more control over the music sometimes the music playing was horrible over all great experiences
Stayed 2 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Jose. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 Terrible

Sue

Liked: Staff & service
Disliked: Cleanliness
The staff is great! I wish i could say the same for some of the rooms. I'm traveling by myself so when i got checked in, i was in a very secluded area which isn't good for me because I'm by myself and 59 years old. So i asked can i be moved closer where there's some people. Like I said, the staff front desk associate was very patient with me. Wjen they changed the room it wss 2 twin beds. The third room was was up two flights of stairs smd i have a bad hip. The 4th room was perfect but the sofa was discussing filthy. I'm trying to add pics but it not allowing me to add them. This is day one so I'm definitely going to figure out how to add the pics, also send more reviews of my stay. I recently stayed in Puerto Plata, in Presidential Suits by lifestyle. That was an amazing experience. Best vacations ever.
Stayed 1 night in May 2024
Response from J. De La Vieja on 14 May 2024
Dear Sue. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Shedar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the attention is save the food and the activities really good
Stayed 2 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Shedar. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Janeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Janeth. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely on point for the price point! The grounds are beautifully maintained. Entertainment with live music nightly. Felt so safe on entire property. Tons of food options and the beach was divine. Definitely recommend this property!
Stayed 4 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Elizabeth. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Zahira Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to disconnect from everyday routine Family oriented. Room was clean and comfortable. Beware! we got hooked on their Royal Holiday vacation club for 4 hours, if you don't want to waste your vacation time try to avoid their gifts. Food quality can improve and must reserve 24hrs for specialized dinning. Staff was helpful and friendly. Entertainment staff was enegetic and fun. .
Stayed 4 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Zahira. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Joshua. Thank you for rating us. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No matter how much you paid the platinum need some changes on service and they own facilities. But the stay was perfect.
Stayed 6 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Maritza. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 Okay

Deionna

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Booked a 5 day stay. The food was HORRIBLE, ended up going Off the resort to purchase food at Senora Grill, which was amazing 10/10. NOT clean at all, when I first arrived my bed sheets had stains on them and smelt like mildew. Also the staff came in everyday and removed my wash cloths and towels, but NEVER replaced them until eventually I was left with none. Looove Punta Cana and all the excursions, would never return to the resort.
Stayed 4 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Deionna. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 Okay

Kaitlynn

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Kaitlynn. Thank you for rating us. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Tynesha

like the fact that the room had no cold drinking water. The refrigerator in the room was hot. I couldn’t get ice delivered to the room at all
Stayed 5 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Tynesha. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.