Outdoor pool, pool umbrellas, pool loungers
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Reviews of Catalonia Punta Cana - All Inclusive

4 out of 5
Catalonia Punta Cana - All Inclusive
Playa Bavaro, Cabeza de Toro, Punta Cana, La Altagracia

Reviews

7.6

Good

Rating 10 - Excellent. 463 out of 1129 reviews" "
Rating 8 - Good. 266 out of 1129 reviews" "
Rating 6 - Okay. 158 out of 1129 reviews" "
Rating 4 - Poor. 113 out of 1129 reviews" "
Rating 2 - Terrible. 129 out of 1129 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment was great
Stayed 3 nights in May 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at this hotel. Food is great, staff amazing. Shout out to Yery from animation staff and Jessica from the pool bar!
Stayed 7 nights in May 2024

10/10 Excellent

Ashli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was so nice!!! I’ll stay again and omg the food everyday from breakfast lunch and dinner was so good at all times!!!
Stayed 3 nights in May 2024

6/10 Okay

Brittney

Travelled with family
Liked: Cleanliness, amenities
Honestly I was a little disappointed, especially because Ive stayed at the Catalonia La Romana and loved it! But this Catalonia just fell short. The food was mediocre, the staff seemed not thrilled at all to be there, none of the online information was correct. I asked for an information brochure and they said it’s online. The hours for the buffet was wrong, the menus for the restaurants were completely changed, the entertainment schedule wasn’t accurate. These are just a few things. If you stay here ask to be on the 1st floor otherwise your room won’t get below 82 degrees F and the water doesn’t get warm. They also didn’t have enough staff for the gift shops so some would be closed when they were supposed to be open, and the employees would close earlier than the time on the door. It made it very difficult to plan things. I won’t be coming back.
Stayed 7 nights in May 2024

10/10 Excellent

abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Alistar, Southwick

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are outdated. Ceiling in our bathroom leaking into tub, mold on wall outside our door in hallway, showerhead not affixed to wall, shower small, Closet slider door and slider door to get on patio very hard to open. My sister in law set up a surprise on the beach for our anniversary and they never did it, then they asked for chocolates and a banner on our door for our anniversary. They told her they did it, but they did not. My sister in laws room had sewage drip on her from the bathroom above. Staff not readily available to fix right away. Would not stay here again
Stayed 6 nights in May 2024

10/10 Excellent

Dijana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good
Stayed 6 nights in May 2024

10/10 Excellent

EMIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Anup

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good resort, 1/2 the property is renovated and other half is not. Prices for the rooms reflect that. We had lots of fun, beach and the pool were not crowded and we could always find a chair or an umbrella. Food was good and the staff was very nice and friendly. It’s a great family friendly resort.
Stayed 5 nights in Mar 2024

10/10 Excellent

kennedy

Travelled with partner
Liked: Amenities
I LOVED THIS RESORT IT WAS MY FIRST ONE. I GAINED WEIGHT WITH THE FOOD BUT THE WALK RO THE ROOM BECAUSE THE POPERTY IS HUGE I LOST SOME LOL 😆 ONLY CONS I HATE WAS THE SIZE OF THE SHOWERS I DON’T LIKE SHOWER CURTIANS TO TOUCH ME THE ENTIRE TIME I AM SHOWERING.
Stayed 6 nights in May 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be going back to Catalonia Punta Cana ! The property was beautiful staff was very nice , the food was excellent ! We can’t wait to return !
Stayed 7 nights in Apr 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I had a great Experience. Everything is great. Staff very friendly and helpful. Variety of foods and restaurants was very good. 10/10
Stayed 5 nights in May 2024

10/10 Excellent

Fernando Puente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! wow! wow! Was at catalonia for 4 days and couldnt be happier with my stay, pool and beach were amazing, food was great, drinks were awesome, and the most important thing were the staff, what an amazing group of staff, couldnt of asked for a better vacation with my wife and 5 year old son. One thing that stood out was when we got to one of the dinner reservations on my sons birthday he pointed to another families table and asked for a balloon from a birthday they were having, and when we ordered desert little did we know that the whole staff came out with a nice decorated set of birthday balloons and a pierce of cake for the 3 of us and sang him happy birthday, truly the highlight of our stay, also was picked to go up on stage for a even called the sexiest man in catalonia and i was in tears from laughing so much, had a blast, would recommend.
Stayed 3 nights in Apr 2024

4/10 Poor

Mayya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Long overdue for refurbishment and a deep cleaning. Stinky septic smell and nothing looks like the pictures. I guess most reviews are fake? Staff is helpful but the hotel is way way understaffed (had to wait for the checkin for over an hour)
Stayed 14 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

ANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent and so friendly all the staff For sure I will go again and again with my family there
Stayed 4 nights in Apr 2024

10/10 Excellent

Hanny G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment
Stayed 4 nights in Apr 2024

10/10 Excellent

Darlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff very friendly,especially Kenia el bombon tropical
Stayed 4 nights in Apr 2024

6/10 Okay

Gabriela Nicole Mendez

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service was good and the hotel was clean. The only bad thing is the food. It was very bland and very repetitive. I don’t suggest staying for more than 5 days because you will be eating the same thing every day.
Stayed 7 nights in Apr 2024
Response from Catalonia Punta Cana on 2 May 2024
Thank you for your recent stay at Catalonia Punta Cana and for taking the time to share your feedback. We're delighted to hear that you found our service to be good and that you were pleased with the cleanliness of our hotel.We apologize for any disappointment regarding the food options during your stay. Your feedback regarding the blandness and repetitiveness of the meals is valuable to us.Once again, thank you for your feedback and for choosing Catalonia Punta Cana!

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
My recent stay at Catalonia Resort was, on the whole, a delightful experience. The resort's ambiance and the staff's eagerness to assist played a significant role in making my vacation enjoyable. Upon arrival, I encountered a minor hiccup with my room assignment, but the management was quick to address the issue, ensuring that it was resolved promptly and to my satisfaction. Additionally, a leaky pipe in my bathroom could have been a dampener, but the resort's maintenance team was efficient in handling the situation, leaving me impressed with their responsiveness. The majority of the staff at Catalonia Resort were friendly and helpful, always ready to assist with a smile. Their approachability and assistance added a warm touch to my stay. As for the culinary offerings, the food was average – nothing to write home about, but it was sufficient and had enough variety to cater to different tastes. A quirky aspect of the resort was the presence of ducks near the pool area. While they were charming in their own right, they did tend to leave little reminders of their presence. However, this was a minor inconvenience and did not detract significantly from the overall experience. In conclusion, despite a few manageable issues, Catalonia Resort managed to provide a mostly positive experience, and I would consider returning for another visit.
Stayed 4 nights in Apr 2024

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar. Solo recomendaría que las habitaciones básicas puedan ser mejoradas. Por lo demás muy bueno en general.
Stayed 6 nights in Apr 2024

10/10 Excellent

Jason D, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Carlos G

Liked: Cleanliness, staff & service, property conditions & facilities
We visited on the second week of April. We love the hotel. Te attention from the wait staff was excellent. They were very attentive and they made us have a wonderful time. We spent.many hours at the swimming pool bar. Jessica and Carlos at the swimming pool bat were amazing. They treated us very nicely. They are kind and very happy. They made us feel like family. The animation staff made ur day when they had the Dominican party at the beach. They lead us on how to dance merengue and bachata. We loved that in addition to the buffet restaurants they had lunch evry day at the beach, with the cheff cooking daily different types ofseafood and rice pasta. The attention was excellent at the lunch buffet. We specially thank Jonathan (who called me his brother with so much kindness), Leidy, Oscar and Carlos. They were very attentive and always had someting nice to say. We loved the different restaurants for dinner. The food was excellent. There was every day a different show at 9 or 9:30 pm. All the shows were excellent. We loved the magic sow nigth, the rumba night, dominican night, the Beatles and the other daily shows. We are very thankful of all the amenities and great service.

6/10 Okay

Keeann

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Catalonia Punta Cana on 2 May 2024
Hello Keeann, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Caribbean.

2/10 Terrible

Griselda

Stayed 3 nights in Apr 2024

2/10 Terrible

Diva

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk service is not the best and I walk all the way long distances to change the keys for 3 times because is not working And we reserve a 2 queen bar and they give us 1 king
Stayed 3 nights in Apr 2024
Response from Catalonia Punta Cana on 2 May 2024
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the challenges you encountered with our front desk service and the issues with your room keys and bed arrangement.Please accept our sincere apologies for the inconvenience caused by the difficulties you experienced with changing your room keys multiple times. We understand how frustrating it can be to encounter such issues, and we regret any inconvenience this may have caused during your stay.Additionally, we apologize for the oversight in providing you with a different bed configuration than what was reserved. We understand the importance of meeting our guests' expectations, and we regret any disappointment or inconvenience this may have caused.Please rest assured that we take your feedback seriously, and we will address these issues with our team to ensure that appropriate measures are taken to prevent similar occurrences in the future.We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 Good

Jason E

Property was nice
Stayed 4 nights in Apr 2024

8/10 Good

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Jose Perez was an amazing server and wait staff! Very friendly and attentive! Jessica at the pool bar was also amqzing!
Stayed 3 nights in Apr 2024

6/10 Okay

Zachary David

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Catalonia Punta Cana on 2 May 2024
Hello David, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Caribbean.

10/10 Excellent

Lakesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Edna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet the food was amazing
Stayed 3 nights in Apr 2024

4/10 Poor

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness
The food was always the same
Stayed 9 nights in Apr 2024
Response from Catalonia Punta Cana on 2 May 2024
Hi Juan, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Punta Cana was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the beautiful Caribbean Sea. Once again, thank you for your feedback and for choosing Catalonia Punta Cana!

8/10 Good

Magdalena

Travelled with partner
Liked: Staff & service
Did not like dirty chairs in the bar area, as well as stained chairs & curtains in my room. Few baseboard tiles were missing in my room. The food was ok, pretty much the same every day. The beach and calm waters were excellent ( the best part of that hotel). Not sure why so much time & effort is spend on flower beds & shrubs where you can spend that time & money on something that requires immediate attention like for example ripped buffet restaurant' shades & stuff' uniforms. The pool area is very noisy, non stop music blasting.
Stayed 4 nights in Apr 2024

8/10 Good

Keanna, Brookyln

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super attentive and sweet made sure my stay was enjoyable.
Stayed 5 nights in Apr 2024

10/10 Excellent

Luis, PERTH AMBOY

Liked: Cleanliness, staff & service, property conditions & facilities
Bestest
Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did a thorough search for a resort that was specific to what I was seeking on my first trip to the Dominican. From the time I walked through the entrance it was amazing. Basilik greeted me to make sure I grabbed the complimentary cocktail and gave me the run down of the property. The check in was smooth and efficient and a positive start to my trip. My room was conveniently located right near the pool area and the beach, very much appreciated. The vibe by the pool was lively and fun!! Now the best food in my opinion was hands down Mikado and Tapas restaurants. Plus Curaco Bar with the friendly and funny ladies behind the bar was a treat as well. I could go on and on about how much I loved my time there. It was a quick and much needed trip to relax and “be” after losing my Mother recently. You won’t regret booking with Catalonia, I’ll be back! P.S. BD Experience did not disappoint with my zip lining adventure! Thanks again for a memorable first time in the DR!!
Stayed 3 nights in Apr 2024

10/10 Excellent

IRIS JANET LOPEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Tracey

Stayed 3 nights in Apr 2024

10/10 Excellent

Elvyn, Carteret

Stayed 3 nights in Apr 2024

10/10 Excellent

Harpreet

Stayed 4 nights in Mar 2024

4/10 Poor

Tyliyah

Travelled with group
Liked: Staff & service
I went to this hotel stay for my birthday , the service is great and the workers are amazing . The only thing is my ceiling was leaking my entire stay. Even after they came to fix it , it still was leaking. There really isn’t much to do on this hotel at night time everything closes at 6pm . The buffet close at 10:30pm and the bar at 12am . I also seen a roach near the food in the caribe buffet. Your best option would be to book reservations 2-3 days before for the mikado hibachi.
Stayed 5 nights in Apr 2024
Response from Catalonia Punta Cana on 2 May 2024
Thank you for your honest review, Tyliyah. We are sorry to hear that your stay at Catalonia Punta Cana was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities.We understand that we failed to meet your expectations, especially when you were celebrating such a special occasion; although we are happy to know that you loved the service provided by our staff.Once again, thank you for your feedback and for choosing Catalonia Punta Cana!

10/10 Excellent

Varinder Singh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 5 nights in Mar 2024

8/10 Good

flor

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Antonio De jesus Moreno

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This resort is fantastic the only thing I didn’t like it wast that some servers weren’t friendly but others were awesome
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Business traveller, Travelled with partner
Todo
Stayed 1 night in Apr 2024

10/10 Excellent

Ana, White Plains

Liked: Cleanliness
Waited long lines to sit for dinner, customer services was not great. I did like that all is family friendly!
Stayed 4 nights in Mar 2024