Dear guest, Thank you for taking the time to share your review.While we do carry out maintenance whenever necessary to ensure that our facilities are up to date, we have noted your comments. It is important to address that the hand, foot, and mouth disease spread from person-to-person through direct contact with unwashed hands or surfaces contaminated with feces. It also can be transmitted through contact with an infected person’s saliva, stool, or respiratory secretions. However, It is also important to remark you that Barceló Bávaro Palace has a Quality Control Coordinator to ensure the proper follow up on cleaning procedures in rooms, midpoints of consumption around the resort, Kids Club, among others; having been recognized by Cristal America Consulting - Check Safety Group, for our effort and performance in hygienic and sanitary risks control.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Madam,Thank you for the time taken to share your experience of staying with us.While we regret to hear of any inconvenience caused, we are delighted that you had a pleasant experience during your stay with us. We are proud of the high level of personal service that we offer, so it is also rewarding to receive your positive feedback about our team members.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Madam,Thank you for taking the time to share your review.We are pleased that you made use of, and enjoyed, our gym and pool. However, we regret that some aspects of your stay fell short of your expectations, and we sincerely apologise for the inconvenience caused. All your comments have been noted, as we strive to offer the highest quality of comfort to our guests.We hope we can provide you with an improved stay in the future. Kind regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Mr Ray,Thank you for sharing your experience with us.We regret to hear that your culinary experience and the impression of our staff's demeanor did not align with the high standards we strive to uphold. Our team is dedicated to providing exceptional service, and it is disheartening to learn of any instance where we may have fallen short. We are, however, delighted to know that the beauty of our resort made a lasting impact on you and that you found the cleanliness and condition of our rooms, as well as the amenities provided, to be to your satisfaction. At Barceló Bávaro Palace All Inclusive, we take pride in our ability to offer a pristine environment where our guests can enjoy a multitude of activities and relaxation. It is gratifying to know that these aspects of your stay were highlights during your visit.We are looking forward to welcoming you again. All the best!César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, Thank you for this great review.We are glad you had a pleasant experience; your positive feedback inspires us to continue with our efforts.We look forward to welcoming you back soon. Kind regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Sir,Thank you very much for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear Ms. Lynn,We'd like to thank you for this positive feedback about your stay in our hotel.It brings us immense joy to learn that our dedication to maintaining impeccable standards of cleanliness and service has contributed to a memorable experience during your stay. Our team takes great pride in ensuring that every guest is provided with top-quality amenities and a comfortable environment, reflecting the serene beauty of Punta Cana. Your kind words serve as a testament to the team's hard work and the high standards we uphold at Barceló Bávaro Palace All Inclusive.We are thrilled that you would consider returning to our resort. It is guests like you who make our job so rewarding, and we look forward to the opportunity to welcome you back for another splendid vacation.It would be our pleasure to have you return on another occasion. Very best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Ms. Mackenzie,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that you felt safe and well-cared for throughout your visit, as our team strives to ensure the security and comfort of all our guests. It's also a pleasure to know that our staff's friendliness contributed positively to your experience.We are grateful for your appreciation of the diverse culinary offerings and the engaging entertainment provided. Your commendation of the room's cleanliness and the hotel's condition is most gratifying to us. While we understand that there were some challenges with language barriers, we continually work on enhancing our communication skills to better serve guests from around the world. Moreover, we are dedicated to maintaining a high standard for our room amenities and service, and your feedback is an essential part of our ongoing effort to improve in these areas. Thank you for choosing Barceló Bávaro Palace All Inclusive for your vacation. We are thrilled that you had a fantastic time and we look forward to the opportunity to welcome you back for another memorable stay.It would be our pleasure to have you return on another occasion. Very best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.Your kind words regarding the ambiance of our tropical paradise are genuinely appreciated, and we are thrilled that our team's dedication to service excellence resonated with you. It is wonderful to know that our array of dining options met your expectations and contributed to a memorable culinary journey.We are also grateful for your recognition of our commitment to cleanliness and the high standards we uphold for our facilities. Our team takes great pride in ensuring that every guest enjoys a comfortable and enjoyable stay, complete with the thoughtful amenities our rooms offer.It would be our pleasure to have you return on another occasion. Very best wishes,

Dear Mr Louis,Thank you for sharing your experience with us.We are disappointed to learn that you had to wait for over an hour to receive your dinner. We apologize for the inconvenience this may have caused you. We will address this issue with our restaurant team to ensure that our service is timely and efficient for all our guests in the future.We are looking forward to welcoming you again. All the best!

Dear Sir,Thank you very much for this kind review.We are thrilled to learn that our dedicated staff made a lasting impression with their friendliness and professionalism. It brings us immense joy to know that you found our hotel to be a wonderful retreat and that our various amenities added to the enjoyment of your vacation.Your recommendation to friends and family is the highest compliment we could hope for, and we thank you for your endorsement. At Barceló Bávaro Palace All Inclusive, we strive to create unforgettable experiences, and your review reaffirms our commitment to excellence.We look forward to a return visit from you in the future.Best wishes,

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Estimada Señora, Sentimos mucho su malestar.Lamentamos profundamente que el servicio no haya estado a la altura de sus expectativas y que la variedad y temperatura de los alimentos no hayan cumplido con lo deseado. Nos esforzamos por ofrecer una amplia gama de opciones gastronómicas y un servicio excepcional, por lo que sus comentarios son especialmente importantes para nosotros.En cuanto al código de vestimenta, nos esforzamos por mantener un equilibrio entre la comodidad de nuestros huéspedes y la creación de un ambiente especial en cada uno de nuestros espacios. Entendemos que pueda haber causado confusión y tomamos nota de su observación.Nos apena saber que las actividades no fueron de su completo agrado. Nuestro equipo de entretenimiento trabaja incansablemente para proporcionar una amplia variedad de entretenimiento de calidad, y sus comentarios son valiosos en nuestro afán de mejora continua.Por otro lado, nos complace que haya disfrutado de nuestras piscinas y que la limpieza de su habitación haya sido satisfactoria. La satisfacción de nuestros huéspedes es nuestra principal prioridad y comentarios como el suyo nos ayudan a mejorar la experiencia en nuestro hotel.Reciba un saludo cordial,

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that our expansive property, with its variety of stores and restaurants, greatly contributed to the enjoyment of your stay. It is also gratifying to know that the service provided by our dedicated staff met your expectations, and that the cleanliness of our rooms and the amenities we offer were to your satisfaction. Although you rated the hotel condition with a lower score, we continuously strive to maintain and improve our facilities to ensure that every guest experience is nothing but exceptional.We take immense pride in creating memorable stays through our commitment to excellence, and your kind words are a testament to our team's hard work. Thank you for choosing us for your stay, and we look forward to welcoming you back to our tropical paradise.It would be our pleasure to have you return on another occasion. Very best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear Madam,Thank you for taking the time to share your review.We regret to hear that the service at the pool bar did not meet the high standards we strive to uphold. Our team is usually recognized for their attentive and friendly service, so it is disappointing to learn about your experience. We are equally concerned to read about the issues you faced with the drink service and apologize for any oversight in this area.We are pleased to note that the cleanliness and condition of our hotel, as well as the amenities provided in the room, were to your satisfaction. Our aim is to offer fully-equipped accommodations and a beautiful setting for our guests to enjoy a relaxing stay.We hope we can provide you with an improved stay in the future. Kind regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Estimado Huésped,Muchas gracias por haber escogido nuestro Barceló Bávaro Palace como destino de vacaciones. Será un placer volver a recibirles y seguir ofreciéndoles las mejores vacaciones. Atentamente, Cesar GüílamoDirector GeneralBarceló Bávaro Palace

Dear guest,Thank you for sharing your experience with us.We endeavour to provide an excellent standard for all our guests and regret that you felt this was not the case. We will use your feedback to review this with our team and highlight any areas that may need some attention.We are looking forward to welcoming you again. All the best!César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Sir,Thank you very much for this kind review.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to a return visit from you in the future.Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Sir, Thank you for taking the time to share your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.However, we are sorry that we did not meet the high standards expected of us. We have, nevertheless, addressed these issues with our housekeeping and F&B team.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, Thank you for taking the time to review your stay.We regret to hear that certain aspects of our resort did not meet your expectations, particularly in terms of the atmosphere and music selection. We strive to create an environment that reflects the beauty and culture of our location, and we're sorry if this was not effectively conveyed during your visit. Our intention is to offer a variety of shopping options for the convenience of our guests, and we apologize if this element detracted from the authenticity of your experience.We are, however, delighted to know that the cleanliness of our property, the meticulously maintained landscaping, and our beautiful beachfront location contributed positively to your stay. It also pleases us to acknowledge your appreciation for the room amenities and the service provided by our staff. At Barceló Bávaro Palace All Inclusive, we take great pride in ensuring our guests feel comfortable and well-attended to throughout their visit.We hope to welcome you back. All the best.César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Sir,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It is truly gratifying to know that your accommodations were to your utmost satisfaction, complete with the added enjoyment of our balconies. Our housekeeping team takes great pride in maintaining the impeccable cleanliness of our rooms, and your acknowledgment of their hard work is most appreciated.Our staff is dedicated to providing exceptional service, and we are delighted to hear that their efforts contributed positively to your experience. We're also thrilled that our diverse dining options and delicious culinary offerings hit the mark for you and your family. It's wonderful to know that the variety of activities available, including bowling and our pools, were highlights during your stay at Barceló Bávaro Palace All Inclusive. Your kind words serve as a testament to the all-encompassing experience we strive to provide for all our guests.It would be our pleasure to have you return on another occasion. Very best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest,Thank you very much for choosing our Barceló Bávaro Palace as a holiday destination. We regret that your stay at our wonderful hotel has not been entirely perfect.We hope that Barceló will continue to be an option for your next vacation and that we will have the opportunity to restore your faith in our company in the near future.Sincerely,Cesar GüílamoGeneral Manager at Barceló Bávaro Palace.Valoración negativa

Dear Madam,Thank you for taking the time to share your review.We regret to know that you were not satisfied with the food; we strive to provide a wide variety of food options, including Mediterranean cuisine, to cater to the diverse preferences of our guests. We also take pride in offering an inclusive environment for all our guests and regret that you felt this wasn't the case during your visit. We will address your concerns with our team to ensure that we continue to improve our services and provide a better experience for all our guests in the future.We hope we can provide you with an improved stay in the future. Kind regards,

Dear Sir,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,

Dear Madam,Thank you for the time taken to share your experience of staying with us.We are delighted that you had a pleasant stay.Rest assured that we have noted your feedback and will be sure to review this with our bar manager.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear Sir,Thank you for sharing your experience with us.We regret to hear that your experience did not meet the expectations regarding room cleanliness and hotel condition. Our goal is to provide well-maintained and comfortable accommodations, and it seems we fell short during your stay. We are also sorry to hear about your experience with our customer service speed. At Barceló Bávaro Palace, we strive to deliver prompt and attentive service to all our guests.However, we take comfort in knowing that our resort offers a variety of amenities and activities designed to provide a relaxing and enjoyable experience for all our guests. We hope that you were able to benefit from our all-inclusive offerings and the beauty of our beachfront location during your stay.We are looking forward to welcoming you again. All the best!César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest,Thank you very much for choosing our Barceló Bávaro Palace as a holiday destination. We regret that your stay at our wonderful hotel has not been entirely perfect.We hope that Barceló will continue to be an option for your next vacation and that we will have the opportunity to restore your faith in our company in the near future.Sincerely,Cesar GüílamoGeneral Manager at Barceló Bávaro Palace.Valoración negativa

Dear Ms. Conner,Thank you for the time taken to share your experience of staying with us.We are truly sorry to hear that your experience did not meet the accessibility needs you required. Our team strives to accommodate all our guests and provide impeccable service, and we regret if this was not effectively communicated during your stay.We apologize if you felt any inconvenience concerning additional services. Please rest assured that our aim is to offer a comprehensive all-inclusive experience where our guests can enjoy a wide range of amenities and activities without unexpected costs.We are, however, pleased to note that the cleanliness of your room was up to standard and hope that our beautiful beachfront location provided you with some comfort.Our team is committed to ensuring that all our guests leave with positive memories and we are disheartened that we did not achieve this for you on this occasion. Offering our guests a luxurious and enjoyable stay is what we continuously strive for.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Mr Edward,Thank you for sharing your experience with us.We regret to learn that your experience with our gastronomy and the encounter with our hostess at the French restaurant did not meet the high standards we strive to uphold. We apologize for any inconvenience caused by the reservation error at dinner and the oversight regarding the complimentary bottle of rum. These incidents are not reflective of the meticulous attention to detail we aim for.We are heartened, however, by your appreciation for our resort’s beauty and the politeness of most of our staff. It is gratifying to know that the cleanliness of your room and the overall condition of our hotel were to your satisfaction. Our team takes great pride in maintaining a welcoming and well-kept environment for our valued guests.We are looking forward to welcoming you again. All the best!César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Madam,Thank you for the time taken to share your experience of staying with us.We appreciate your feedback and apologize for the inconvenience you faced. We endeavour to provide an excellent standard for our guests and will be sure to address this matter with our team to avoid a similar situation in the future.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear Sir,Thank you very much for this kind review.We're delighted to know that the pristine beauty of our beach and the variety of our pool facilities contributed to a memorable stay. It's also wonderful to hear that you enjoyed the extensive buffet options and our evening entertainment. At Barceló Bávaro Palace All Inclusive, we strive to provide exceptional experiences, and your commendations affirm our dedication.Your recommendation is greatly valued and serves as encouragement for us to continue delivering the exceptional service that our resort is known for. Thank you for choosing us for your vacation, and we hope to have the opportunity to host you once again.We look forward to a return visit from you in the future.Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Ms. Marie,Thank you for the time taken to share your experience of staying with us.We are delighted to hear that you enjoyed our Sea Wellness and found our Dock Lounge & Snack Bar to your liking. Your recommendation means a lot to us, and we are glad that you had a pleasant stay as a couple at our hotel.We appreciate your feedback regarding the decking around the pool. We take the safety of our guests very seriously and will address this issue to ensure a comfortable and secure environment. We apologize for any inconvenience this may have caused during your stay.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace