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Reviews of StayBird Icon Bliss, An Apartment Hotel

3 out of 5
StayBird Icon Bliss, An Apartment Hotel
Opp to Zensar IT Park, Behind IDBI Bank, Next Sai Srushti Society Patilbuwa Nagar, Pune, Maharashtra

Reviews

6.0
Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Samadhan, Chicago

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There were stains on bedsheets. They didn’t mention that 2BHK will be shared between two different groups. I booked room for 3 people but they didn’t arrange bed for third person. Thanks,
Stayed 1 night in Mar 2022
Response from StayBird Icon Bliss, An Apartment Hotel on 9 Feb 2024
Dear Samadhan,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand the importance of cleanliness and will address the issue of stains on the bedsheets. Regarding the confusion with the room arrangement, we're sorry for any misunderstanding. We'll ensure better communication in the future. We appreciate your valuable input and hope to have the opportunity to serve you better in the future.Shrikant BStayBird Hotels

6/10 Okay

Adv.Rakesh

Stayed 1 night in Mar 2021
Response from StayBird Icon Bliss, An Apartment Hotel on 9 Feb 2024
Thank you for your incredible 6-star rating! We're delighted to know that you had such a fantastic experience with us.

10/10 Excellent

Suraj, Mubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying here during Covid-19 pandemic, Apartments were well sanitized, and felt safe and secure here, will highly recommend
Stayed 1 night in Jun 2020
Response from Shrikant B on 7 Jul 2020
Dear Guest, Greetings ...!! Thank you for your review and for choosing our service apartments. Your feedback is appreciated. We would love to have you back with us in the near future and we will make sure that you will have a memorable stay. Thanks & Regards, Shrikant B

10/10 Excellent

sagar, pune

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay Good autmospare also food and service
Stayed 1 night in Jun 2020
Response from Shrikant B on 6 Jul 2020
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Warm Regards, Shrikant B

2/10 Terrible

yash

Liked: Cleanliness
I reach over there in morning 6:30 and my brother was with staff ask me to pay for it 800 inr for each day I found bit skeptical because they were saying you will get recipt from hotels.com so i try to modify reservation by using app and app was not allowing me to do that i try to connect customer service and they were also not responding so i end up paying 1600 int which equal to my booking price and my total cost went to double.
Stayed 2 nights in Feb 2019
Response from StayBird Icon Bliss, An Apartment Hotel on 5 Feb 2024
Dear Yash,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the payment and reservation modification process. We'll make sure to address these issues internally and work towards providing a smoother experience for our customers. If you have any further questions or concerns, please feel free to reach out to our customer service team, and they will be happy to assist you.Regards Shrikant BStayBird Hotels