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Reviews of Centro

3.5 out of 5
Centro
Shirole Road, Pune, MH

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and very clean place to stay in Pune
Centro is located at very convenient place. New contemporary concept design. Rooms are small but rest is good for comfortable stay. The staff is very helpful and friendly. It may be helpful if they have a bit of storage space for guest's belongings which are used during the stay.
Stayed 2 nights in Feb 2024

2/10 Terrible

Laxmikant

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst experience I ever had. It was marked as a 3 star hotel but I would say it's just a 1 star hotel with a little more cleanliness. Bad: Very small room The bathroom shower was terribly bad, suddenly it was giving extremely hot water and suddenly cold water. No guest supplies, you have to buy everything. Poor light management in room. Bed was ok ok Prices are high compared to other big cities like Bangalore, Tokyo Good: Cleanliness Location Expensive but good restaurant I would say it was a cheap quality hotel, no standardization.
Stayed 3 nights in May 2022
Response from Veerendra Tripathi ( GM Centro Hotel Pune ) on 14 Jun 2022
नमSTAY Mr. Laxmikant..!! Thank you for taking time out to write down this review. Firstly, we are deeply sorry about the inconvenience experienced. We strive to make every guest’s experience a wonderful one and apologies that we didn’t meet your expectations. We have taken your feedback into due consideration and will make sure to work on it. Customer satisfaction is something that we take very seriously and we would never comprise it under any circumstances. We hope to see you again very soon and make your next visit a perfect one. Regards, Team Centro,Pune.

6/10 Okay

Shridhar

Business traveller
Liked: Property conditions & facilities
One can hear noise from other rooms as the floorplan is compact with doors of rooms next to each other. In the common tea/coffee facility in the lobby the water was lukewarm with no provision for boiling it.
Stayed 1 night in Feb 2022

10/10 Excellent

hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
It was amazing staying at Centro... Comfy room... Nice breakfast....
Stayed 3 nights in Feb 2020

10/10 Excellent

Miki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He was very friendly and gave detailed responses. The room is also very cute, and I'm grateful that I can use the hot shower without any problems. thank you very much. The restaurant is delicious and they even bring food to your room. it's the best. The only thing is that the room cleaning time is late at 3pm, so you can't use the room during that time. I still want to use it!
Stayed 3 nights in Dec 2023

8/10 Good

Till

Liked: Cleanliness
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveller

Overall clean. But in the details, not so... Bathroom not fully cleaned.
Stayed 2 nights in Nov 2019