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Really nice hotel that is clean, quiet, and safe. Nice location that is close to WSU, Pullman campus. An indoor swimming pool that kids love it. Good for family vacation to visit east Washington.
Great location to both Pullman and Moscow. The room was spacious, great bathroom/ makeup area design. The shower was only luke warm both mornings, that is my only complaint.
Very convenient, on campus and close to dorms. Comfortable rooms and nice lobby/lounge.
matthew
Stayed 1 night in May 2024
8/10 Good
Rex
Travelled with group
4 Apr 2024
Liked: Cleanliness, staff & service, amenities
Bedding can use some updates. Breakfast area is a bit chaotic, but glad to see it’s not sugar loaded on waffles and scrambled eggs are not super salty. Though, items tend to run out and refill take some times.
The pool was disgusting. By the looks of it hasn't been cleaned in weeks. The place was cleaned enough to be passable. Our 4th story room had no screen in the window! The other guest were super obnoxious. If you don't like being around people don't go to a hotel we're they stack everyone on top of everyone. The only thing that was good about our stay was the check in lady. The rest was all below average places. It is not a luxury hotel and not a family friendly place don't waste your money go somewhere else.
Rebecca
Stayed 2 nights in Apr 2024
10/10 Excellent
Corey
Travelled with family
2 Apr 2024
Liked: Cleanliness, staff & service
The room was exactly what we needed. We were sad that the hottub was not functioning and the pool water looked pretty murky.
Corey
Stayed 1 night in Apr 2024
6/10 Okay
Nicole
Travelled with family
1 Apr 2024
From the outside, the hotel and rooms are beautiful! But when you look closer and stay in a room, it’s not as great as it seems. The ideas are fabulous—the follow through and craftsmanship are subpar. The shower head was terrible. We ran out of hot water two of the three mornings. The faucet in the kitchenette sprayed wildly.
Like I said, fabulous ideas but not done well.
The hotel is in great location.
The only downfall is in the shower in the bathroom is not very strong & not a lot of pressure, which caused the floor to be slippery as well - not a good a thing!
Jennifer
Stayed 2 nights in Mar 2024
8/10 Good
Jennifer
Travelled with family
25 Mar 2024
Disliked: Amenities
Very close to WSU's campus where we were attending an event. Breakfast had limited choices and most items weren't refilled as often as needed. Pool was closed when we were there which is one of the reasons we also chose this hotel. Overall a nice room and convenient and would stay here again.
We enjoyed our stay here. The rooms are well equipped with a small kitchen, there are sofas to relax in, a desk to work at if needed, and very comfortable beds. The continental breakfast is stellar, very yummy. There is a small gift shop with snacks and frozen meals if needed. The staff is super friendly. Highly recommended!
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
16 Mar 2024
Disliked: Staff & service, amenities
Did not like the small breakfast menu. Did not like that I had to leave key card in a slot to turn on lights in room. Did not like the extra parking fees and taxes added at check in and check out which was never mentioned at booking. Very small room. We liked the big pool and jacuzzi, but more towels are needed. Also the jacuzzi felt slimey, it needs to be thoroughly clean.
Really enjoyed the stay, room was bigger than expected and I loved having a mini kitchen with dishes and everything. Plenty of space, great breakfast in the morning. Property was clean and quiet. Only issue was the pool and hot tub needed attention. We used it late in the evening and someone earlier in the day (I'm assuming) had a lot of product on their skin which left a slimy residue on the surface of the water and yucky floaties in both. The hot tub was HOT which was really nice. Will definitely be back.
We really enjoyed our stay! A significant upgrade compared to the hotels in Moscow- there’s no comparison. Even though it’s a bit of a drive to the U of I, it’s worth it.
Thank you for letting us know how your stay with us went. We are so happy to hear that you enjoyed your time with us. We hope to see you again if your travels bring you back to the area.
Loved staying here. It was so comfortable and quiet. My son loved the pool and yummy breakfast.
Hannah
Stayed 1 night in Oct 2023
Response from Payton on 16 Oct 2023
Thank you for letting us know how much you enjoyed your stay with us. We are so happy to hear that you and your son were able to take advantage of the amenities that we offer at the Residence Inn by Marriott in Pullman, WA.
Thank you for taking the time to let us know how your stay was. We are overjoyed to hear that you enjoyed your stay. We hope to see you again soon if your travels bring you back to the area.
Thank you so much for giving us feedback on your stay. We are so happy to hear that you were able to enjoy all of the amenities that we have to offer. We hope to see you again soon!