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The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive

4.0 star property
Adults-only beachfront hotel

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive

2 outdoor pools
Hallway
Junior Suite Hacienda Pool View | Premium bedding, minibar, in-room safe, desk
7 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, minibar, in-room safe, desk
Reviews
7.8

Good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Check out the area

Map
Ave. de Las Garzas 136-1, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Popular LocationCruise Ship Terminal10 min walk
  • Popular LocationLa Isla11 min walk
  • Popular LocationMalecon5 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)14 min drive
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Room options

View all photos for Junior Suite Hacienda Swim Out

Junior Suite Hacienda Swim Out | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Swim Out

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Hacienda Terrace

Junior Suite Hacienda Terrace | Bathroom | Shower, free toiletries, towels

Junior Suite Hacienda Terrace

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda Swim Out King

Junior Suite Hacienda Swim Out King | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Swim Out King

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jr Suite Hacienda King

Jr Suite Hacienda King | Premium bedding, minibar, in-room safe, desk

Jr Suite Hacienda King

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda King Pool View

Junior Suite Hacienda King Pool View | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda King Pool View

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda Pool View

Junior Suite Hacienda Pool View | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Pool View

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Hacienda Double

Junior Suite Hacienda Double | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Double

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Puerto Vallarta

Located on the beach, The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive is in Hotel Zone, a neighbourhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa de los Muertos. Los Arcos and Cotton House are also worth visiting.
Visit our Puerto Vallarta travel guideOpens in a new window

What's nearby

  • Puerto Mágico - 8 min walk
  • Cruise Ship Terminal - 10 min walk
  • La Isla - 11 min walk
  • International Convention Center - 4 min drive
  • Malecon - 5 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • Porfirio’s - 6 min walk
  • Outback Steakhouse - 5 min walk
  • Seafire Restaurant - 10 min walk
  • Monkey Business Puerto Vallarta - 6 min walk
  • Tacos Mario - 4 min walk

About this property

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive

Upscale all-inclusive hotel near Cruise Ship Terminal
A poolside bar, a rooftop terrace and 2 coffee shops/cafes are just a few of the amenities provided at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive . Treat yourself to spa services, such as a facial, a body scrub or a massage. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a garden and a library, guests can connect to WiFi in public areas (surcharge).
You'll also find perks such as:
  • 2 outdoor pools
  • Valet parking (surcharge), smoke-free property and concierge services
  • ATM/banking services, luggage storage and a lift
  • Meeting rooms, a front desk safe and tour/ticket information
  • Guest reviews give good marks for the pool, helpful staff and location
Room features
All 192 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as furnished balconies and air conditioning.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Ceiling fans, daily housekeeping and desks

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Wired internet (MXN 190 per day)
  • Available in some public areas: WiFi (MXN 190 per day)

Parking and transport

  • Valet parking on site (MXN 55 per night)

Food and drink

  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 7 restaurants
  • A poolside bar

Restaurants on site

  • Talvera

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 13 are not allowed at this adults-only property; all guests 13 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for in-room wired Internet: MXN 190.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 190.00 per day (rates may vary)
  • Valet parking fee: MXN 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 13 years old are not permitted at this adults-only property

Property is also known as

Hacienda Hilton All-Inclusive Adults All-inclusive property
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only

Frequently asked questions

Does The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive on 2 Jun 2024 start from ₹23,651.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

Valet parking is available for MXN 55 per night.

What time is check-in at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

Check-in begins at 4:00 PM.

What time is check-out at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

Yes, the property is all-inclusive.

Where is The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive located?

Nestled on the beach, this Hotel Zone hotel is within a 15-minute walk of Hotel Zone Beach and Cruise Ship Terminal. Playa de Oro and Cruise Ship Pier are also within 10 minutes.

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 282 out of 702 reviews" "
Rating 8 - Good. 197 out of 702 reviews" "
Rating 6 - Okay. 109 out of 702 reviews" "
Rating 4 - Poor. 62 out of 702 reviews" "
Rating 2 - Terrible. 52 out of 702 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Clare

Travelled with partner
Liked: Cleanliness, staff & service
Really clean property, really friendly and attentive and staff. Sales staff (for Krystal Rewards) were REALLY pushy, which was annoying. Perhaps it's because we went towards the end of busy season/beginning of the off season, but there were 2 of 7 nights that all property restaurants were closed, many nights only one restaurant was open. We were able to enjoy the great breakfast buffet on the Hacienda side only once before it was closed for the duration of our stay. On 2 occasions, we weren't given any options other than eating on the beach one night and eating in a banquet room setting on another. Also, because of the reduced restaurant availability and difficulties actually getting a table at a reasonable hour, we were only able to experience 1 of several restaurants on the property. Overall the food was really good though (except for the beach day, where it was not good at all). When you pay to stay in an adults only resort, but are forced to eat with families and young children, you should no longer be paying a premium for the private, adults only experience.
Stayed 7 nights in Apr 2024

8/10 Good

Daniel Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place great staff clean
Stayed 4 nights in Apr 2024

4/10 Poor

Hannnah

Stayed 1 night in Apr 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Apr 2024

8/10 Good

Raymond Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Monique, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Man

Travelled with family
Liked: Staff & service
We stayed at the Hacienda part which is the adult only. A short walk to the Grand which has the better pool by the beach and is the adjacent resort is where we spent most of our time since we wanted to see the ocean and beach. Obviously this part of PV does not offer long beach walks like the Nuervo Vallarta part so don't expect long beaches. The Hotel is very worn down and needs to be updated. The pool side beds were not in good shape and the entire facility seems to be outdated. The main buffet had very little choices and actually one of the fewest options for food of the dozen all inclusives I have been in PV. Some days I actually only had fried meats to choose from. Breakfast is regular and decent with options. The Italian was ok. Steakhouse was very bad and all meat well done with no option for otherwise.. Location is awesome. Walk to Walmart, 5 min 10 min from Malecon, and airport.
Stayed 5 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excursions where walking distance when they picked you up, and only 10 min car ride from airport. The food was delicious at all the restaurants. I would definitely stay here again.
Stayed 3 nights in Apr 2024

8/10 Good

Marc

Liked: Staff & service, property conditions & facilities
Service excellent. Especially German at the Hacienda. Housekeeping was poor. Overall would recommend.
Stayed 7 nights in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and great service.
Stayed 7 nights in Mar 2024