2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Reviews of La Iguana Vallarta LGBT - Romantic Zone - Party Clubbing Street

2 out of 5
La Iguana Vallarta LGBT - Romantic Zone - Party Clubbing Street
Lazaro Cardenas, 310, Puerto Vallarta, JAL

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 103 reviews" "
Rating 8 - Good. 18 out of 103 reviews" "
Rating 6 - Okay. 22 out of 103 reviews" "
Rating 4 - Poor. 9 out of 103 reviews" "
Rating 2 - Terrible. 11 out of 103 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yama

Liked: Cleanliness, property conditions & facilities
They are always helpful and friendly with a great smile
Stayed 8 nights in Feb 2024
Response from La Iguana Vallarta on 27 Feb 2024
Good afternoon, Yama.Thank you for your comments. They are very important to us.We loved having you with us in our Hotel.We hope to have your visit on many more occasions.We hope to see you soon.We wish you a great day.Regards.

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness
This is a great location for folks who want to dive into the nightlife of Puerto Vallarta - however - the party in the street and next door was loud and went on until the late hours of the morning...
Stayed 1 night in Jan 2024
Response from La Iguana Vallarta on 6 Feb 2024
Thank you very much for your comments, Maria.We loved having you with us.Our location is exactly in the best area to have a good time as you mention.We hope to have your visit again.We wish you an excellent day.Regards.

10/10 Excellent

Albert

Liked: Cleanliness, room comfort
Nice room with kitchenette and balcony. In the middle of the action so music is loud till 3am. Very pleasant staff and there is a nice rooftop with a pool to relax during the day.
Stayed 3 nights in Nov 2023
Response from iguana on 12 Dec 2023
Hola Albert, agradecemos sus comentarios! Nos da gusto haberlo recibido, lo esperamos pronto!!!

6/10 Okay

George

Travelled with group
Disliked: Amenities, property conditions & facilities
Not enough air conditioning,,,pool area is a joke
Stayed 11 nights in Oct 2023
Response from Suites Plaza del Rio on 5 Nov 2023
Good morning, George.We are sorry that your stay was not as you expected.Your comments are very important as they help us work in our areas of opportunity.We hope you are well and we wish you a great day.Regards.

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Suites Plaza del Rio on 27 Oct 2023
Thank you very much for your rating of our Hotel, Jeffrey It gave us great pleasure that you visited us.We hope to have your visit on more occasions.We hope to see you soon.Regards.

6/10 Okay

DARREN

I would not stay here again
door knob was broken almost was locked in the room
Stayed 1 night in Jul 2023
Response from La Iguana Vallarta LGBT on 30 Jul 2023
We are sorry that you had a bad experience at our hotel. Unfortunately there are some faults that can only be solved until they occur.We hope to have a new opportunity to host you in the future.Greetings.

4/10 Poor

Grisel

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Mar 2023
Response from iguana on 13 Apr 2023
Thank You!!

4/10 Poor

Bradley

Travelled with family
Liked: Cleanliness, property conditions & facilities
We chose this property as it is indicated that it is a hotel. I got the impression that as it is a hotel, it would have full-time front-desk staff service, at least during the day. It does not. They require a deposit. Frustratingly, they do not accept a credit card deposit. We gave them two twenties and he didn't have change. So our deposit was forty. When we were checking out, the maid was giving us thirty deposit. We wanted to speak to the frontdesk but there was nobody there. We went back and forth about the deposit, on the phone and in person - it is not the dollars but the principle. Two full days later, we just gave up.
Stayed 1 night in Feb 2023
Response from iguana on 2 Mar 2023
Hello, sorry Sir Bradley but we cant manipulate the tickest that are printed. If you receive that says 30 and than a note with pen saying a differente amount " just in you tickets, " it ovbious it was manipulated! Sorry but we do accept credit card for the deposit , but depans on the guest who they want to leave the deposit. We are truly sorry for your incovinience, have a great day!!!

4/10 Poor

David

Liked: Cleanliness
Disliked: Room comfort
Not an option if you want to sleep at night
This would be an amazing place to say with one drawback the suites are all over a strip club (Wet) which begins its furniture moving bass speakers at 9pm and maintains full volume until 3 am. Even with earplugs there is no hope of sleeping. You are better to go watch the strippers until the club closes.
Stayed 3 nights in Feb 2023
Response from iguana on 13 Feb 2023
David, have a nice day!!

6/10 Okay

Todd

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Front rooms very noisy and odor of marijuana and cigerates un able to sleep until hotel mgr. gave me different room
Stayed 11 nights in Jan 2023
Response from Hello Gloria on 31 Jan 2023
Hello,we are sorry the inconvenience, the hotel is located in a zone with night live. We hope your visit again and offer a better stay

6/10 Okay

Dustin

Response from Suites Plaza del Rio on 6 Mar 2023
Saludos Dustin, agradecemos su valoración, deseamos contar con su valiosa visita nuevamente y brindarle una estancia mas agradable

4/10 Poor

Wayne

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Depressing
Stayed 3 nights in Nov 2022
Response from iguana on 23 Nov 2022
Wayne we appreciate your comments! Have a nice day!!

6/10 Okay

Raymond

Liked: Cleanliness
Location is excellent
Response from Iguana de oro on 16 Nov 2022
Thank you Raymon!! Looking foward for you next stay!!!

10/10 Excellent

Terry, Madison

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff convenient to area I wanted to be. Nice rooftop pool area,
Stayed 9 nights in Aug 2022
Response from Iguana Vallarta on 2 Nov 2022
Hola Terry, we appreciate the time you use to write the review!!!Have a great day!

10/10 Excellent

Cary-Jon, PASADENA

Liked: Cleanliness, amenities, property conditions & facilities
It's like having your own apartment right in the middle of the action. You can walk anywhere, restaurants and bars all over the place, and lots of services (grocery, coffee, pharmacy, laundry) all nearby.
Stayed 3 nights in Aug 2022
Response from Iguana de oro on 31 Aug 2022
Hello Cary, its nice to hear your comments, and we will be glad to host you any other time!!!Have a nice day!!!

6/10 Okay

Verified traveller

Disliked: Cleanliness
Great If you want to be close to all the night life other then that it was not a pleasant experience. Beds were hard, absolutely No hot water in the shower, located next to a strip club it was so loud until 4am, the bathroom floor and shower were not clean, no one was in the office before 3 pm so this made checking out difficult I was not told how to check out in the morning there was no communication then the house keeper approached me in the morning and asked if I was ready to check out and she proceeded to help me.
Stayed 1 night in May 2022
Response from Customer Service on 20 Jun 2022
Dear guest: We really regret this unfortunate incident that occurred during your stay, we will promptly follow up on this situation and investigate with the corresponding departments to prevent a situation like this from recurring in the future and to reach a solution to its approach. With that said, we look forward to the opportunity to welcome you back in a renewed opportunity to redeem your trust in our resource and service. Kind regards.

6/10 Okay

Shawn

Liked: Cleanliness
Disliked: Amenities
Stayed 6 nights in May 2022
Response from Customer Service on 20 Jun 2022
Hello! Thank you very much for taking the time to leave your score after your recent stay with us. We hope to have the pleasure of having you at home in the near future. Kind regards.

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If you are looking for an excellent location for LGBT culture & nightlife, then this is the place for you. Our room was lovely, the housekeeper was friendly & thorough, & the rooftop pool was gorgeous. The downside was that the A/C was not cooling enough, the water pressure was bad, & the TV’s didn’t work.
Stayed 3 nights in Mar 2022

6/10 Okay

Kaven

Stayed 2 nights in Feb 2022
Response from Customer Service on 23 Feb 2022
Hello! Thank you very much for taking the time to leave your score after your recent stay with us. We hope to have the pleasure of having you at home in the near future. Kind regards.

4/10 Poor

Doreen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great deal. Pool a foot bath. Very noisy at night. My fridge didnt work. If ur in lgbt group its located in heart of LGBT. bars etc
Stayed 2 nights in Feb 2022
Response from La Iguana Vallarta on 18 Feb 2022
Dear Doreen: Thank you for your honest comments. We will pass this information to our manager so we can work in making improvements. We hope you can visit us again soon

10/10 Excellent

Dan

Stayed 5 nights in Oct 2021
Response from La Iguana Vallarta on 1 Nov 2021
Muchas gracias!

10/10 Excellent

Kelli

Liked: Cleanliness, room comfort
Great small boutique hotel
Staff was extremely helpful and fun. The bed was really hard but most are in Mexico. Place was clean and great location in the Romantica Zone. Rooftop pool is small but does the job of cooling you down. For the great low price this is a safe, clean and enjoyable hotel. Would stay here again.
Stayed 8 nights in Jul 2021
Response from La Iguana Vallarta on 6 Sept 2021
Dear Kelli: Thank you for your kind and honest qualifications. We are glad to read that you enjoyed your stay with us. We look forward to your next stay!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was really nice and had full kitchen....great air conditioning.....but, there are 3 bars next to hotel and the music is LOAD...boom..boom..boom until 3am every night.....very hard to sleep..great place but the load music killed it....never again
Stayed 7 nights in Jun 2021
Response from La Iguana Vallarta on 12 Jul 2021
Dear Guest: Thank you for choosing La Iguana Vallarta. We appreciate your feedback.

8/10 Good

Verified traveller

Disliked: Room comfort
Zero Frills, in the heart of Zona Romantic
Large Rooms, No Frills, but exactly where the party is at. The hotel is located above Wet Dreams Bar, perfectly situated in the heart of Zona Romantic. Before our trip I got nervous because other reviewers stated that if the hotel is over sold they would be placed at the sister hotel, which is not located nearby. I tried using the number provided by hotels.com and their website, none would connect. I contacted hotels.com, and they could not reach the hotel either. However upon arrival, our they did have our reservation and where not over sold. Check in does not begin until 3pm, period. We where checked promptly, all CCs accepted, 200 peso deposit, 1000 pesos promise note if you lock out the safe. Our room had 2 double beds, we quickly unpacked, turned the AC on, went to grab essentials. Upon returning the AC did not function. We where moved to a new room, without issue. The new room was large, full kitchen, 2 tables & chairs, large closet, bathroom and washroom. The ac was able to cool the room through out the heat of the day, and very comfortably at night. The shower needed a new head, bad, and the hot water didn’t last long. The kitchen had all the appliances you would need, however dated, they all worked. If you want your deposit back, make sure to leave ample time to have your room inspected before departing. The bed was sleepable, but not comfy. The pool is very warm, and more of a soaker. Overall I had low expectations, and the hotel exceed them, would book again!
Stayed 7 nights in Jun 2021
Response from La Iguana Vallarta on 12 Jul 2021
Dear Guest: We appreciate your feedback and your patience with the unexpected inconvenients. We are glad to have contributed to make your stay pleasant.

6/10 Okay

Verified traveller

Liked: Cleanliness
Good value
Problems with electricity and the reception open 20 min late. Still great location and property
Stayed 4 nights in May 2021
Response from La Iguana Vallarta on 8 Jun 2021
Dear guest: Thank you for informing us. We will be working to fix the issues.

8/10 Good

Jonathan

Liked: Cleanliness, room comfort
I love this place there is so much space and it’s close to all the bars in the heart of zona romantica
Stayed 3 nights in May 2021
Response from La Iguana Vallarta on 8 Jun 2021
Dear Jonathan: Thank you for your comments. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The cleaning lady was execellant..all employees very friendly.....no complaints...great room with full kitchen...i loved it there....2nd time staying there
Stayed 14 nights in Apr 2021
Response from La Iguana Vallarta on 27 May 2021
Dear Guest: Thank you for your kind comments, we appreciate it. We are happy to have contributed to make your stay pleasant. We look forward to your next visit!

10/10 Excellent

Francisco

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Jessie

Liked: Cleanliness, room comfort
Pleasing studio suite, great location, good value.
Loved this place with it’s pleasing studio suite, good little kitchen, cute decor and roof garden. Morning coffee and filtered water provided.Great location in romantica zone close to restaurants, shops and beach. Suggest asking for a back suite as front suites face onto busy street with lots of buses and a gay bar.
Stayed 5 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 12 nights in Feb 2020

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Exceeded expectation. Clean, funky, location, staff, amenities .
Art in hallway
Rooftop. Great place for coffee
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
I was very pleased with my 10 day stay at La Iguana de Oro. The property is more apartment style with fully equipped kitchen and lock box in the room. There is key access to the building and the front desk is a small office with separate entrance immediately adjacent - its services seem limited. Morning coffee and water is provided at a station on each of the 2 floors. The housekeeping service is daily and is excellent. The units are older and the appliances show age but in working order. The AC works very well and there is no must or mildew which I have found in some older properties in Central and South America. There are probably fewer than 12 apartments - the building is on a busy street and also close a number of clubs. Units at the front of the building could be effected by louder street and club noise. I booked a bit ahead and the management were able to provide me with a unit at rear which was quiet as I had requested. The unit though had limited natural light. This property I found to be ideal for me. Good value for money - perhaps not everyone’s taste with somewhat limited front desk services and the rooms/apartment non standard.
Stayed 10 nights in Feb 2020

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Great location, lots of unnecessary noise.
So much extra noise. Housekeeping and grounds man were constantly talking in the areas outside my door and bedroom window. Housekeeper knocking on each door several times a day to ask if you need housekeeping. Just get signs already!
Stayed 12 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, great location, but no frills
Location is great. Room is clean and friendly staff. Front desk was there “at times”, except when I needed to check out. I wish the appliances were updated. A/C worked great. Shower head could be better. This all said, price is great. I would stay again, but I do not understand the deposit which was not refunded. The pool area was very clean. No frills, yet practical. 3.5 stars is probably more accurate, 3.9 due to price and great location. Some simple updates would be advised.
Stayed 6 nights in Dec 2019

2/10 Terrible

MARK

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
NO Hot water NO AC INCLUDED WATER PRESSURE IN THE SHOWER VERY WEAK NO WIFI FOR 4 DAYS AC BROKE AND TOOK DAYS TO FIX
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: Extra charge for airconditioning.window in my room was facing
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

The location is convenient, but the rooms are a little dated and need updating. Only the units in the front have windows facing the sunlight.
Stayed 5 nights in Jun 2019

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central location. The apartment was clean, very large and the staff is friendly and attentive.
Stayed 4 nights in Jun 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great value for the room.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
It waa a great property. Lupita and the maintenance fellow were so great. Yvonne in the office was lovely. I will definitely be back
Stayed 23 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It's fine, I would stay again.?????????????????????????????????????????????????????????????????????????????????????????????????
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
They did not have my reservation on hand. When they looked me up, they found the reservation. The hotel was oversold so they had to put me elsewhere. I was in a very noisy apartment, with the bedroom window next to the maid staging area. The windows wouldn’t fully shut so it felt like people were in my bedroom from early in the morning until late. The staff was overall friendly. The units were clean. Had issues with the plumbing, and the shower was not very strong.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
.Great location! A great value for a traditional accommodations.
Stayed 8 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Brian, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location close to places such as the best restaurants in the Zona Romántica. There is a nightclub across the street but ear plugs take care of that-it’s open late on weekends. Kitchen had all the basic necessities. Blender included.
Stayed 2 nights in Sep 2018