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It was a lovely hotel.
The only strange thing about it was after we checked out and paid for the room the wifi was canceled . I suggest you leave the wifi active for a few more hours.
This is an excellent hotel and probably the best option in Pondy and surroundings. Then hotel itself is beautiful, modern, and clean. Staff are friendly, yet some do seem a bit inexperienced. The highlight of our stay was both the breakfast and dinner buffets. I don't usually book half-board but this was really worth it.
Johannes
Stayed 4 nights in Aug 2023
Response from B. Raghul on 16 Aug 2023
Dear Sir,It is a pleasure having you stay with us at The Residency Towers, Puducherry on your visit. I take this opportunity to thank you for the feedback.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Dear Sir,It is a pleasure having you stay with us at The Residency Towers, Puducherry on your visit. I take this opportunity to thank you for the feedbackWe look forward to the pleasure of your continued visits and assure you of our best attention at all times.Kind Regards,Raghul,Hotel Manager
Dear Mr. Aditya,Greetings!!!Thank you very much for choosing The Residency Towers for your recent stay and taking your valuable time to post your excellent feedback. It was a great privilege having you stay with us. We look forward to welcoming you back again here at The Residency Towers, Puducherry in the nearest future.Kind Regards,Amarnath SGeneral Manager
Room was not cleaned. Thrash from last stay was still there
Toiletries missing
Welcome drink which was part of booking not provided
Verified traveller
Stayed 2 nights in Dec 2021
Response from Amarnath S on 18 Jan 2022
Dear valued guest,
Greetings!
Thank you for sharing your feedback with us. On behalf of our entire staff at The Residency Towers, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations. We promise that upon your next visit we will exceed your expectations.
With Warm Regards
Amarnath S
Hotel Manager
Dear Ashwani,
Greetings!
Thank you for taking the time to share your feedback. We are always excited to hear positive comments from our guest. Your compliments would highly motivate us to strive our duties to the best. We shall definitely share this proud moment to our team and we will sincerely look forward to welcoming you back again.
With Warm Regards
Amarnath S
Hotel Manager
Property has all room controls on iPad. Unique experience Rooms are wide and spacious.
Hrishikesh
Stayed 1 night in Aug 2021
Response from Amarnath S on 10 Sept 2021
Dear Mr.Hrishikesh,
Greetings!
Thank you for taking the time to share your feedback. We are always excited to hear positive comments from our guest. Your compliments would highly motivate us to strive our duties to the best. We shall definitely share this proud moment to our team and we will sincerely look forward to welcoming you back again.
With Warm Regards
Amarnath S
Hotel Manager
Dear Guest,
It is a pleasure having you stay with us at The Residency Towers, Puducherry on your visit. I take this opportunity to thank you for your time in evaluating our services.
We are truly grateful for the wonderful things you have said about our team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Kind Regards,
Amarnath S
Hotel Manager
Dear Mr. Venkatesh Anand,
It is a pleasure having you stay with us at The Residency Towers, Puducherry on your visit. I take this opportunity to thank you for your time in evaluating our services.
We are truly grateful for the wonderful things you have said about our team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Kind Regards,
Amarnath S
Hotel Manager
We had a great 2 nights stay at the hotel. Very clean and friendly staff. Would definitely cole back again!
maduradevi
Stayed 2 nights in Apr 2023
Response from Raghul on 17 May 2023
Dear Guest, Thank you very much for choosing The Residency Towers for your recent stay and taking your valuable time to post your excellent feedback. It was a great privilege having you stay with us. We look forward to welcoming you back again here at The Residency Towers, Puducherry in the nearest future.Kind Regards,B. Raghul.