Library

Reviews of The Residency Towers Puducherry

4 out of 5
The Residency Towers Puducherry
388, Anna Salai, Puducherry

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ganesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Balamurugan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Laura

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Linen on bed were dirty with hairy left. Head board stained and carpet not cleaned.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ilan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel. The only strange thing about it was after we checked out and paid for the room the wifi was canceled . I suggest you leave the wifi active for a few more hours.
Stayed 2 nights in Sep 2023

6/10 Okay

Johannes, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel and probably the best option in Pondy and surroundings. Then hotel itself is beautiful, modern, and clean. Staff are friendly, yet some do seem a bit inexperienced. The highlight of our stay was both the breakfast and dinner buffets. I don't usually book half-board but this was really worth it.
Stayed 4 nights in Aug 2023
Response from B. Raghul on 16 Aug 2023
Dear Sir,It is a pleasure having you stay with us at The Residency Towers, Puducherry on your visit. I take this opportunity to thank you for the feedback.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Raghul on 5 Apr 2023
Dear Sir,It is a pleasure having you stay with us at The Residency Towers, Puducherry on your visit. I take this opportunity to thank you for the feedbackWe look forward to the pleasure of your continued visits and assure you of our best attention at all times.Kind Regards,Raghul,Hotel Manager

10/10 Excellent

Aditya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and very well maintained hotel
Stayed 1 night in Feb 2023
Response from Amarnath on 18 Mar 2023
Dear Mr. Aditya,Greetings!!!Thank you very much for choosing The Residency Towers for your recent stay and taking your valuable time to post your excellent feedback. It was a great privilege having you stay with us. We look forward to welcoming you back again here at The Residency Towers, Puducherry in the nearest future.Kind Regards,Amarnath SGeneral Manager

8/10 Good

Alex

Stayed 1 night in Dec 2022

10/10 Excellent

GANESH

Stayed 1 night in Oct 2022

10/10 Excellent

Meghana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities , the best part
Stayed 1 night in Aug 2022

6/10 Okay

Vijaya

Stayed 3 nights in Aug 2022

10/10 Excellent

Rajadurai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Sridevi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Food could be better.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Great experience.. wonderful staff and service
Stayed 1 night in Jan 2022
Response from Amarnath S on 12 Mar 2022
Dear Guest. Thankyou for the valuable feedback.

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Room was not cleaned. Thrash from last stay was still there Toiletries missing Welcome drink which was part of booking not provided
Stayed 2 nights in Dec 2021
Response from Amarnath S on 18 Jan 2022
Dear valued guest, Greetings! Thank you for sharing your feedback with us. On behalf of our entire staff at The Residency Towers, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations. We promise that upon your next visit we will exceed your expectations. With Warm Regards Amarnath S Hotel Manager

10/10 Excellent

ASHWANI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Amarnath on 19 Dec 2021
Dear Ashwani, Greetings! Thank you for taking the time to share your feedback. We are always excited to hear positive comments from our guest. Your compliments would highly motivate us to strive our duties to the best. We shall definitely share this proud moment to our team and we will sincerely look forward to welcoming you back again. With Warm Regards Amarnath S Hotel Manager

6/10 Okay

Rohith

Stayed 2 nights in Oct 2021

10/10 Excellent

Hrishikesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has all room controls on iPad. Unique experience Rooms are wide and spacious.
Stayed 1 night in Aug 2021
Response from Amarnath S on 10 Sept 2021
Dear Mr.Hrishikesh, Greetings! Thank you for taking the time to share your feedback. We are always excited to hear positive comments from our guest. Your compliments would highly motivate us to strive our duties to the best. We shall definitely share this proud moment to our team and we will sincerely look forward to welcoming you back again. With Warm Regards Amarnath S Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Amarnath S on 11 Feb 2021
Dear Guest, It is a pleasure having you stay with us at The Residency Towers, Puducherry on your visit. I take this opportunity to thank you for your time in evaluating our services. We are truly grateful for the wonderful things you have said about our team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Kind Regards, Amarnath S Hotel Manager

8/10 Good

Venkatesh Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020
Response from Amarnath S on 11 Feb 2021
Dear Mr. Venkatesh Anand, It is a pleasure having you stay with us at The Residency Towers, Puducherry on your visit. I take this opportunity to thank you for your time in evaluating our services. We are truly grateful for the wonderful things you have said about our team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Kind Regards, Amarnath S Hotel Manager

8/10 Good

Makoto

Liked: Staff & service, property conditions & facilities
コップ等の洗浄不足あり
Stayed 1 night in Jan 2024

8/10 Good

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, staff and food. Only caveat was a strange smell in the room. Nothing serious, just a little off.
Stayed 2 nights in Sep 2023

10/10 Excellent

maduradevi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great 2 nights stay at the hotel. Very clean and friendly staff. Would definitely cole back again!
Stayed 2 nights in Apr 2023
Response from Raghul on 17 May 2023
Dear Guest, Thank you very much for choosing The Residency Towers for your recent stay and taking your valuable time to post your excellent feedback. It was a great privilege having you stay with us. We look forward to welcoming you back again here at The Residency Towers, Puducherry in the nearest future.Kind Regards,B. Raghul.