safe deposit box can't be opened. even after counter staff was informed, nothing was done to even acknowledge that they had checked. counter staff poor in giving directions too. feels polite but couldn't be bothered to help further. otherwise, clean n comfortable hotel. enjoyed my stay there.
The modern ibis Styles Kuala Lumpur Fraser Business Park is just 5 minutes away to the vibrant Kuala Lumpur business and …More
We needed to change our room from an all in one suite to one with a separate bedroom, there was not problem and it was done straight away.
The staff are friendly, efficient and helpful; just like they were last October and May last year.
The buffet breakfast at the Big Apple is still excellent with a wide choice of foods, including vegetarian. That for me is an important reason to choose this hotel.
Our stay coincided with the end of Chinese New Year and the hotel was spectacularly decorated, most impressed. The hotel celebrated its tenth anniversary and the 20 metre long Dragon cake was impressive. A large proportion of the audience were charity groups that receive support from the Berjaya group of companies and the founder Vincent Tan.
The Imbi Monorail station is through Level 1 and makes using the available public transport very convenient. There is also another elevated walkway at the east end, very handy to cross Jalan Imbi and avoid a lot of the MTR construction chaos.
Gordon from Geelong, Australia
Located in the heart of Kuala Lumpur’s shopping and entertainment district, this hotel is inside Berjaya Times Square, a …More