Outdoor pool, pool loungers
Check availability

Reviews of Zenza Boutique Hotel

4 out of 5
Zenza Boutique Hotel
Bridge Rd., Providenciales, Caicos Islands

Reviews

9.4

Exceptional

Rating 10 - Excellent. 272 out of 359 reviews" "
Rating 8 - Good. 56 out of 359 reviews" "
Rating 6 - Okay. 17 out of 359 reviews" "
Rating 4 - Poor. 4 out of 359 reviews" "
Rating 2 - Terrible. 10 out of 359 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaymie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful aesthetic
Stayed 1 night in May 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Richny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very small and not in a convenient location. Continental breakfast is only a few pastries and croissants served at 8am. Not a convenient location. And golf cart they offer does not bring u to Grace bay
Stayed 3 nights in May 2024

10/10 Excellent

Janea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Zenza was wonderful, we stayed in the penthouse and were not disappointed, everything was beautiful and clean , 10 out of 10 would recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Evelyn

The view was beautiful..location was good
Stayed 4 nights in May 2024

10/10 Excellent

Jazmain, Nassau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9/10
Stayed 2 nights in Apr 2024

10/10 Excellent

Sayon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly receptionist.
Stayed 5 nights in Apr 2024

10/10 Excellent

Bahkia, Garland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Zenza was great, due to it being a small property. You really didn’t run into other guest which was nice. Staff was really nice and helpful. They have bikes free for the guest and a golf cart to take you to the beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Laetitia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located by grace bay beach closer to turtle cove marina. The staff is very friendly and helpful, we stayed here for 3 nights. The rooms are very modern and clean. The cleaning staff do a great job keeping things in order. They have towels for the beach, gave great excursion recommendations, had free parking, and gave bottled water! I would absolutely stay here again. The bad reviews for this hotel go to show you cannot please anyone. It is a great hotel with clean amenities and friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good staff, good location. As advertised. Would recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool spot in Provo. Close to lots of things and great clean property
Stayed 2 nights in Mar 2024

10/10 Excellent

LaTanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zenza was absolutely amazing! The front desk staff was so nice and attentive. The views from the room were spectacular. The property was so nice and clean. One of the perks was the restaurants within walking distance, literally 3 next door. They also had a golf cart that would take you to the beach and snorkeling equipment on hand. Zenza located in the middle of the island, so max 15 minutes to get to many excursions. Highly recommend. Name is very fitting…Zen. Nice, relaxing atmosphere.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ariekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is beautiful and clean. I definitely felt safe.
Stayed 4 nights in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

TREVOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it. Location, view. Room was awesome. Great dining options within walking distance.
Stayed 7 nights in Apr 2024

10/10 Excellent

Amanda, Keyport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot me and my daughters coats and they were nice enough to mail them to me.
Stayed 2 nights in Apr 2024

8/10 Good

Tia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the rooms were clean and very nice. The only thing was the water not getting really hot and the netflix on the tv did not work. Other than that I would stay again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem was awesome and helped us with everything we needed. Loved the property. The rooms were perfect and the view was beautiful. Highly recommend. We will definitely be back
Stayed 4 nights in Apr 2024

10/10 Excellent

Shanice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Room was clean and the location is close to almost everything
Stayed 3 nights in Apr 2024

8/10 Good

Ann, Collingwood

Liked: Staff & service, amenities, property conditions & facilities
Pros- Quiet, great staff, spacious fun rooms, close to nautical activities, great marina views, good restaurants close by. Cons- bathrooms provide no privacy, other than marine activities nothing to do nearby.
Stayed 5 nights in Apr 2024

6/10 Okay

peter paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Noppakao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, recently remodeled
Stayed 1 night in Mar 2024

10/10 Excellent

Dmitri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious, close to the beach and Smith's reef, very nice staff and excellent service
Stayed 8 nights in Feb 2024

6/10 Okay

Linds and Mike

Stayed 1 night in Dec 2023

10/10 Excellent

Shante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

LaToya, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for my boyfriend birthday and the hotel was very nice and clean. They cleaned the room everyday and staff was very friendly.
Stayed 3 nights in Mar 2024

8/10 Good

Jasmine, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Jonese

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was great besides the mold in the shower, room was very damp
Stayed 2 nights in Mar 2024

10/10 Excellent

Tyrell

Disliked: Staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Rhyan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Zenza hotel was amazing. The staff is very nice and helpful. They served complimentary pastries, fruit, cereals, and oatmeal in the mornings and provided unlimited bottled water. We stayed in the the king room with marina view and the view was beautiful to wake up to. The room was also very spacious which we really liked and it was very clean when we arrived. The rooftop also has a nice view and the best part was that we got to enjoy it daily, just the two of us. There was never anyone else there when we were there. The pool is small but also nice since no one really used so we had it to ourselves as well. The hotel is also very quiet which we loved. Overall we would definitely consider returning here.
Stayed 3 nights in Mar 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 4 nights in Feb 2024

10/10 Excellent

Jurica

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great
Stayed 4 nights in Feb 2024

8/10 Good

tyquan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, great dining options walking distance. Room service was great, ladies at the front desk were helpful.
Stayed 4 nights in Feb 2024

2/10 Terrible

Zeta

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for 4days 3 nights. There’s no hotter water and it barely get like warm like they said. Walls are then you can hear everything including construction across the marina. Lobby close at a certain time so you won’t be able to reach anyone other than a doorbell with a camera for security. Also cockroaches three to be exact had a party outside our door then the next night one big ass cockroach decided to come in our bathroom which means it probably was under our bed somewhere. The service desk did nothing they just said kill it but I didn’t pay $2,700 for none of this.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 2 nights in Feb 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was amazing
Stayed 3 nights in Jan 2024

10/10 Excellent

Latina

Stayed 3 nights in Feb 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for work. I had a large clean room with a large desk. There was a porch with chair looking out to the marina. Two dining options and a coffee shop are right next door. Beach is less than a 5 minute walk away. It’s not that convenient to the downtown, but if you have a car it’s easy to drive anywhere.
Stayed 2 nights in Feb 2024

10/10 Excellent

joniesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was outstanding!!!! The hotel rooms are simply beautiful The views are also amazing Please don’t hesitate on booking your hotel stay at the Zenza Hotel, I promise you that you will not be disappointed
Stayed 7 nights in Jan 2024

10/10 Excellent

moncellia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
The hotel and staff was awesome.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED every minute of my stay at Zenza. The front desk staff is incredibly helpful and friendly, the rooms are exactly as advertised, they have endless bottled water, a lovely little pool, and eateries that are walkable near the marina. You'll be a bit, not a far drive, from Grace Bay so keep that in mind if you want to be near there since you'll need a car. But the island is not super large so it's quick to get anywhere. I had the king room with marina view via a balcony and I spent do much time on the balcony to relax and read. Also really loved the tub in my room. Very quiet around here and walkable to Smiths Reef plus they give you rides to the beach and offer a list of places, taxis, and delivery upon check-in. Simply fantastic from the moment I arrive to when I left.

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 5 nights in Jan 2024

10/10 Excellent

Daphney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Stanley

Travelled with partner
Liked: Property conditions & facilities
Staff is great! Nearby beach is quiet and not crowded. Two restaurants are right in the same complex as the hotel. A couple of others are a five minute walk and are good.
Stayed 7 nights in Jan 2024
Response from Stacy Williams on 17 Jan 2024
Thank you so much for taking the time to leave a positive review. We are happy to know that you enjoyed your stay with us. It is our pleasure to provide you with the highest level of customer service so you feel right at home. We are also thrilled to know that you took advantage of our central location and experienced all that Turtle Cove has to offer. We hope to welcome you again in the future!

2/10 Terrible

Shaina

Travelled with group
Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024