6/10 Okay
mary
Travelled with partner
30 Oct 2024
Liked: Staff & service, amenities
I have stayed at Ocean Club West many times. This was the first stay that the pool was dirty. It was not cleaned for the first 3 days of my stay. After that, it seemed as if everyone came back to work. Pool was cleaned and ground keepers did a great job.
The ice maker was broken in the room.
The shower was not working correctly.
The phone was not working correctly.
Housekeeping never cleaned outside table.
Thet sent maintenance to check on shower, phone, and ice maker.
Shower was mislabeled. (Hot and cold) Very low pressure. Phone was fixed. Ice maker never worked.
The restaurant and staff were very good.
Easy to walk to other restaurants and the food store.
mary
Stayed 7 nights in Oct 2024