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Reviews of Hyatt Place Princeton

3 out of 5
Hyatt Place Princeton
3565 US Highway 1, Princeton, NJ

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1000 reviews" "
Rating 8 - Good. 278 out of 1000 reviews" "
Rating 6 - Okay. 108 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some ants and flies at bathroom but it looks it was the season.
Stayed 7 nights in Mar 2024

6/10 Okay

Kundan

Liked: Cleanliness, staff & service
They finished too early breakfast
Stayed 1 night in May 2024

4/10 Poor

Asako

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
I was assigned a different type of the room from the one I reserved.
Stayed 2 nights in May 2024

2/10 Terrible

HONG

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 1 night in Mar 2024

6/10 Okay

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is old, tired, dated. One elevator was, more or less, working but the other would let you on then wasn't able to close the door and move, it would just start beeping. Breakfast was good but, man, this place needs a renovation.
Stayed 1 night in May 2024

10/10 Excellent

Louis

Very good location and amenities for the cost. A bunch of restaurants nearby and 3 right in same parking lot. Rooms were clean and update. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Nancy on 6 May 2024
Thank you Louis

10/10 Excellent

Ramachandran, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable spacious rooms. Comfortable bed. Clean rooms. Good buffet breakfast. Lots of free parking. Conveniently located. Lots of dining options and shopping centers/ malls close by. Good service.
Stayed 6 nights in Apr 2024
Response from Nancy on 3 May 2024
Thank you Ramachandran

10/10 Excellent

Marilyn G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 1 minute walk to excellent dining & shopping, especially liked the Barnes & Noble. Usman was so welcoming, as were the rest of the staff.
Stayed 1 night in May 2024

10/10 Excellent

Bilal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay with family.
Stayed 1 night in Apr 2024
Response from Nancy on 2 May 2024
Thank you Billal

4/10 Poor

Carine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast is TERRIBLE. Front desk staff could be more courteous. Room layout was terrible with sink in front of bed and separated from bathroom. Not good price-quality ratio.
Stayed 1 night in Apr 2024
Response from Patrick on 30 Apr 2024
Thank you Carine.

8/10 Good

CALLEEN

Stayed 1 night in Apr 2024

10/10 Excellent

liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for family
Response from Nancy on 29 Apr 2024
Thank you Liz

4/10 Poor

Anna

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Nancy on 22 Apr 2024
I apologize your experience was not a 5 out of 5 experience. If you'd like, please call the Hotel and ask to speak to a manager to share any comments so we can address them.

10/10 Excellent

John, Iowa City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nancy on 22 Apr 2024
Thank you John!

8/10 Good

Thomasina, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I didn't like that when we got there, one of the elevators was broken, therefore, we had to use one elevator for everyone. We also had to change our room bc it smelled really badly like piss and funky feet. The rug smelled really dirty. Most hotels give complimentary coffee and tea but not this one you have to pay for it. Another thing I didn't like was how when you went to the pool and got out if you had to use the bathroom you have to walk to the other end of the hotel to use the bathroom. That means that you're tracking water from one end of the hotel to the other passing the elevators where everyone has to go when they're go to there rooms to get to the bathroom. That's very dangerous and unsafe. The breakfast was good and the staff was great along with being friendly.
Stayed 1 night in Apr 2024
Response from Nancy on 22 Apr 2024
Thank you Thomasina. Please know your comments have been reviewed and are currently being addressed. I hope you think of Hyatt Place Princeton on your next visit to Princeton.

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy on 22 Apr 2024
Thank you Jun!

8/10 Good

Ian, Watchet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and friendly hotel. Reasonable breakfast. Close to food options within easy walking distance. It was stated on the Expedia Site that this hotel had a laundry. This is inaccurate. They do not have a laundry onsite.
Stayed 4 nights in Apr 2024
Response from Nancy on 17 Apr 2024
Thank you for your review of Hyatt Place Princeton. Apologies for any confusion. The laundry services offered are dry cleaning not self laundry services.

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. On Highway but many dining options
Stayed 1 night in Apr 2024
Response from Nancy on 22 Apr 2024
Thank you Dean!

10/10 Excellent

Goldie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and front reception staff were very friendly and helpful!
Stayed 2 nights in Apr 2024
Response from Nancy on 17 Apr 2024
Thank you for your review!

10/10 Excellent

Dov

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Nancy on 17 Apr 2024
Thank you for your review!

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A bit far from the university. Shuttle come every hour.
Stayed 1 night in Apr 2024
Response from Nancy on 17 Apr 2024
Thank you for your review!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
it was very clean and quiet. staff was friendly.
Stayed 1 night in Apr 2024
Response from Nancy on 10 Apr 2024
Thank you Robert

10/10 Excellent

Jacqueline, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy on 10 Apr 2024
Thank you Jacqueline

10/10 Excellent

Johanna, Covington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At arrival manage was very welcoming and accommodate us close to our family. Breakfast was varied every day.
Stayed 2 nights in Mar 2024
Response from Alex on 5 Apr 2024
Thank you Johanna!

10/10 Excellent

Neetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place . Excellent service
Stayed 1 night in Apr 2024
Response from Alex on 5 Apr 2024
Thank you for your review of Hyatt Place Princeton Neetha!

10/10 Excellent

Connery

Liked: Staff & service
I had a great experience with my encounters with staff but did notice a strange bug/ant problem in the bathroom/shower area that was a bit unnerving. It still got the job done.
Stayed 2 nights in Mar 2024
Response from Patrick on 2 Apr 2024
Thank you for your review of Hyatt Place Princeton! We apologize about your experience with ants; please know your comments have been addressed and our Chief Engineer is addressing the issue. We hope to see you again should you visit the Princeton, NJ area.

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was massive and clean. Great hotel.
Stayed 1 night in Mar 2024
Response from Patrick on 2 Apr 2024
Thank you for your kind review of Hyatt Place Princeton!

10/10 Excellent

Amanda

Stayed 1 night in Mar 2024
Response from Patrick on 2 Apr 2024
Thank you!

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Patrick on 2 Apr 2024
Thank you Eduardo! We hope you think of Hyatt Place Princeton in the future!

4/10 Poor

longban

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty towel; bedbug; poor customer communication, should communicate or at least update customer on reservation question.
Stayed 2 nights in Mar 2024
Response from Nancy on 1 Apr 2024
Please call meI have no calls concerning Bed Bugs.

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and quiet. The breakfast was ample.
Stayed 2 nights in Mar 2024
Response from Nancy on 1 Apr 2024
Thank you Judith

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Love the ambience
Stayed 3 nights in Mar 2024
Response from Nancy on 26 Mar 2024
Thank you Kevin

10/10 Excellent

phillip

Stayed 1 night in Mar 2024
Response from Nancy on 17 Apr 2024
Thank you for your review!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Nancy on 26 Mar 2024
thank you so much Amy

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hyatt Place. The location in Princeton was ideal for restaurants, shopping and business. The staff was friendly and helpful. Nice breakfast options, if you wanted them, and great coffee in the dining area. The standard king room was spacious and clean. There was plenty of room for additional guests if needed. I enjoyed my stay. My only downside, worth maybe half a star, would be that the bed was not really comfortable and the AC/Heat unit could be improved. Other than that, would definitely stay again!
Stayed 2 nights in Mar 2024
Response from Nancy on 26 Mar 2024
Thank you Diana for the nice review.See you next time your in Princeton!

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Nancy on 26 Mar 2024
Thank you Kevin

10/10 Excellent

hua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy on 26 Mar 2024
Thank you Hua

10/10 Excellent

Bre’Quan

Stayed 1 night in Dec 2023
Response from Nancy on 26 Mar 2024
Thank you Bra'Quan

8/10 Good

Veronica, Beech Creek

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff upon arrival was Extremely friendly. Rooms are a great size. Comfortable beds/pillows. Only complaint was there were many little ants. However…it is that time of year for them. So we were able to handle that.
Stayed 2 nights in Mar 2024
Response from Nancy on 26 Mar 2024
Thank you Veronica

10/10 Excellent

Olivia

Stayed 6 nights in Mar 2024
Response from Nancy on 10 Apr 2024
Thank you Olivia

10/10 Excellent

ADRIANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with friendly staff!
Stayed 1 night in Mar 2024
Response from Nancy on 15 Mar 2024
Thank you Adrianne

6/10 Okay

Barbara

Travelled with family
Liked: Amenities, property conditions & facilities
Check in guy was rushing to much with everybody and making mistakes. Not helpful in finding a room closer to elevator for my relative with a cane.
Stayed 1 night in Mar 2024
Response from Nancy on 15 Mar 2024
Hi Barbara,Please give me a call

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is immaculate and has everything you need. Interesting hotel room set up. Good, unique use of space.
Stayed 1 night in Mar 2024
Response from Nancy on 15 Mar 2024
Thank you Candace

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet, lots of food options in walking distance, not crowded
Stayed 1 night in Mar 2024
Response from Nancy on 14 Mar 2024
Justin,Thank you for staying with us.Hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Nancy on 14 Mar 2024
Thank you!

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
It was a no-frill's property, good for a one-day stop for visiting the University. Clean, has a simple gym.
Stayed 1 night in Feb 2024
Response from Nancy on 14 Mar 2024
Thank you Lisa

10/10 Excellent

Raquel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nancy on 23 Feb 2024
Thank you Raquel

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, spacious rooms. Staff friendly and welcoming. Nice breakfast, staff Vilma, Maria and Lonie all were great.
Stayed 2 nights in Feb 2024
Response from Nancy on 23 Feb 2024
Thank you Ana

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nancy on 23 Feb 2024
Thank you Kathy

10/10 Excellent

RYAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe bet for business travel.
Overall a good experience. Only gripe is the glassware had water spots on them - almost every single one I picked up.
Stayed 1 night in Feb 2024
Response from Nancy on 23 Feb 2024
Thank you Ryan