This is a well-run resort hotel with well-maintained facilities. Attention potential US clients: there are some amenities that would be standard in an American facility of this caliber that are not available here: no TV in the room, no WiFi in the room (lobbies only). However, the staff are courteous and eager to help. The rooms open to the outdoors: poolside or beachside. The deluxe rooms are large with good air conditioning, and a second (twin-size) bed is standard in these rooms. The king-size bed mattress was firm but comfortable. The baths are adequate and ventilate directly outdoors (no A/C). There are refrigerators and coffee/tea service in each deluxe room. Beach towel and hotel safe services are run through the reception. The resort partners with a few travel agencies, which maintain desks in the lobby so that one can book excursions directly from these services. There is no general concierge. Food in the resort's restaurants was good, not great (we booked bed & breakfast, not full-board). We saw many families with small children as well as many adult-only parties. The common areas (including the pool, bar, and game room) were well-serviced, and pleasant to use.