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Reviews of Hotel Oásis Atlântico Praiamar

4 out of 5
Hotel Oásis Atlântico Praiamar
Prainha, Cidade Da Praia, Praia

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 134 reviews" "
Rating 8 - Good. 52 out of 134 reviews" "
Rating 6 - Okay. 18 out of 134 reviews" "
Rating 4 - Poor. 8 out of 134 reviews" "
Rating 2 - Terrible. 10 out of 134 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour security.
Stayed 12 nights in Apr 2024

10/10 Excellent

Angel, Youngsville

Stayed 1 night in Apr 2024

4/10 Poor

Bart

Disliked: Staff & service
Like other reviews said, they can't seem to handle the basics. Arrived around noon, was told checkin was at 2pm. Came back at 2pm, but had to wait 30 minutes. Others were waiting much longer and every time Iv was in the lobby there were many people waiting that didn't look very happy. This hotel has potential, but not with the current management.
Stayed 1 night in Mar 2024
Response from Joana on 9 Apr 2024
Dear Bart, Firstly, we would like to thank you for taking the time to review your stay and experience at Hotel Oásis Atlântico Praiamar.We regret that your full experience did not meet your expectations. We have personally checked all the issues you mentioned and shared them with the team. Our standards are high and we work every day to meet them and keep our guests satisfied. Please accept our apologies for the inconvenience caused. We hope to see you again in our Hotel in a near future.Best regards,Joana AgostinhoHotel Oásis Atlântico Praiamar

8/10 Good

kenny

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel
Stayed 1 night in Jan 2024
Response from Joana on 9 Apr 2024
Dear Kenny,First of all we would like to thank you for your visit and review of Hotel Oásis Atlântico Praiamar.We are very pleased to hear you enjoyed your stay in our Hotel as well as our service. We will gladly share your feedback with the team who will appreciate your kind comments.Hope to see you again soon in Hotel Oásis Atlântico Praiamar in a near future. Kind regards,Joana AgostinhoHotel Oásis Atlântico Praiamar

4/10 Poor

Socorro

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ADILSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from joana on 15 Jan 2024
Dear Adilson,First of all we would like to thank you for your visit and review of Hotel Oásis Atlântico Praiamar.We are very pleased to hear you enjoyed your stay in our Hotel as well as our service. We will gladly share your feedback with the team who will appreciate your kind comments.Hope to see you again soon in Hotel Oásis Atlântico Praiamar in a near future. Kind regards,Joana AgostinhoHotel Oásis Atlântico Praiamar

2/10 Terrible

Nanah

Disliked: Staff & service
The hotel made me pay for the reservation twice and I still haven't received my refund. They did not seem to care much about my experience. The bed was also hard and uncomfortable.
Stayed 3 nights in Dec 2023
Response from Joana on 15 Jan 2024
Dear Nanah,Firstly, we would like to thank you for taking the time to review your stay and experience at Hotel Oásis Atlântico Praiamar.We regret that your full experience did not meet your expectations. Rest assured we will do our best to solve that issue as quickly as possible.Please accept our apologies for the inconvenience caused. We hope to see you again in our Hotel in a near future.Best regards,Joana AgostinhoHotel Oásis Atlântico Praiamar

10/10 Excellent

Henry, Sandy

Stayed 4 nights in Nov 2023
Response from Joana on 15 Jan 2024
Dear Henry,First of all we would like to thank you for your visit and review of Hotel Oásis Atlântico Praiamar.We are very pleased to hear you enjoyed your stay in our Hotel as well as our service.We apologize for any inconvenient you may have felt during your stay and will make the efforts necessary to make sure our service meets our high standards. We will gladly share your feedback with the team who will appreciate your kind comments.Hope to see you again soon in Hotel Oásis Atlântico Praiamar in a near future. Kind regards,Joana AgostinhoHotel Oásis Atlântico Praiamar

2/10 Terrible

Diamantino

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Nikkina

Travelled with family
Disliked: Staff & service, property conditions & facilities
Understaffed hotel that needs an upgrade
This is a hotel that needs an upgrade in its overall conditions. I believe most of the staff are hard working/over worked, but the front desk staff appear a little aloof and not very concerned when patrons have a concern or complaint.
Stayed 1 night in Jul 2023

6/10 Okay

Nikkina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is older and needs repairs and updates. The curtains and cloth furniture had stains. The floor was dusty and i had to use the wipes i brought to clean the floor on mu hands and knees. The reviews that said the beds were hard are absolutely correct. Two out of the three beds were as hard as a rock. The shower leaked water all over the floor. One of the shower heads did not work. The service at the restaurants was really good and the workers at the restaurants were very attentive and nice, and the food was good. In our travels were seen the same hotel chain in Sal and Tarrafel and they were completely different. The owners need to desparately give this location some attention. We have tonhead back to this location for the end of our trip and i am not lookimg forward to it!
Stayed 3 nights in Jul 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

ADEL, BOCA RATON

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great breakfast. Rooms, WiFi and service. Excellent location overlooking the water in a safe, quite area.
Stayed 2 nights in Jan 2023
Response from . on 10 Mar 2023
Good afternoon,Thank you for your préference.Your satisfaction is our mission.We hope to see you as soon as possible.Regards,Adelaide PintoBooking Department

10/10 Excellent

Nilda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great service
Stayed 4 nights in Dec 2022
Response from Pinto on 10 Mar 2023
Good afternoon,Thank you for your préference.Your satisfaction is our mission.We hope to see you as soon as possible.Regards,Adelaide PintoBooking Department

6/10 Okay

Marek

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We liked the location and view, the service was often overhelmed. The level of service and amenities provided does not match the comparatively high price of the accomodation. The gym was bellow any imaginable standards. To order two drinks at the pool bar took often 45 minutes!

10/10 Excellent

Lony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything and everywhere you want to be. Delicious breakfast. Great bar service and plenty of amenities available for your family and guests

8/10 Good

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2022

2/10 Terrible

Charmaine

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Danger! Protect yourself and Don’t stay here!
On our 2nd day there, someone broke into one of my family members room and took all of their valuables. I found it interesting that they were the only ones in our party to be placed on the 2nd floor. They had a room that was not near the cameras. The hotel had security guards that walked back and forth on the back side of the rooms. If this is the case, how is it that the security guard on duty didn’t see what happened.
Stayed 3 nights in Jul 2022

10/10 Excellent

Pedro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of the way to help us and make us feel good . Great stay .
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stay Away, Not Safe
The 2nd day we arrived, our son's room was broken into. The thieves stole close to $5000 of value between cash, 2 laptops, games, clothing, and a backpack. Someone pushed the back door open. The safe in the room was not working. The hotel was not very cooperative until they knew we had family that works at the police station. the hotel is not very secure and the back doors can be easily pushed open. It is not a safe location. There are a lot of loiters by the entrance and the hotel does nothing to stop them from harassing guests.
Stayed 3 nights in Jul 2022

8/10 Good

Fernando, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean
Stayed 4 nights in Jun 2022

8/10 Good

PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jun 2022

8/10 Good

David, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff. Good location. Excellent food.
Stayed 3 nights in May 2022

10/10 Excellent

Louanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Lashon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2022

8/10 Good

Shellina

Liked: Staff & service, property conditions & facilities, room comfort
An enjoyable stay
Good location. Room was nice but a little small. Water in the shower was not hot. Staff very friendly and helpful. Peaceful location
Stayed 8 nights in Jan 2022

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Upgrade the pillows please
Nice venue. Good facilities good check in Nice firm beds but pillows are awful. Really hard to sleep on
Stayed 1 night in Jan 2022

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 2 nights in Jan 2022

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and big property were great to experience
Stayed 2 nights in Jan 2022

6/10 Okay

Nelson

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good location, cheap price, but room for improveme
Great location, nice breakfast buffet included, nice pool (cleaned daily). Hotel staff not very friendly overall. Had an issue with ants in my bathroom and shower drain backed up.
Stayed 4 nights in Dec 2021
Response from Pinto on 4 Jan 2022
Good morning, Thank you for your preference, and for having liked our breakfast buffet, pool and the staff We will check all reported situations and we would like you to visit us again. Regards, Adelaide Pinto Booking Department

2/10 Terrible

Lizete

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water the ac wasn’t work the bathroom was duty and the refrigerator wasn’t working my room number was 325 and they change me for 308 the same thing ...I will never stay there anymore
Stayed 2 nights in Dec 2021

8/10 Good

Danijar

Business traveller
Liked: Cleanliness, property conditions & facilities
Good choice, although a bit overpriced
Stayed here twice during business trips. The hotel is my preferred choice in the area, however the food isn’t always the best. Some rooms still need redoing, but they seem to be on it. Parts of the hotel feel neglected (floor by pool coming apart, the one cable machine in the ‘gym’ is borderline dangerous, and there is always a massive hosepipe laying across stairs and pool area. Staff mainly friendly. Would come back.
Stayed 3 nights in Nov 2021

10/10 Excellent

Irlanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Crisolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed 4 nights, we enjoyed the pool area the breakfast buffet was amazing, something for everyone. Friendly and helpful staff, The property does need a bit of touch up. I will definitely visit again.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's very peaceful. They're friendly. It just needs a renovation, you see cracks outside the buildings.
Stayed 10 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. Overall my stay was a amazing.
Stayed 1 night in May 2021
Response from Pinto on 21 May 2021
Good morning, Thank you for your preference! We appreciate the feedback and look forward to the next stay. Kind Regards, Adelaide Pinto Booking Department

10/10 Excellent

ABDUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Hotel
Excellent service. Up grade to a better room
Stayed 4 nights in Apr 2021
Response from Mrs. Pinto on 18 May 2021
Good morning, Dear Mr. Abdul, Thank you for your preference and feedback! We wait for your new stay. Regards, Adelaide Pinto Booking Department

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, i will book it again next time,staff was friendly
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay
Friendly staff, especially at breakfast. Rooms in good condition and comfortable. Some of the outdoor areas need a bit of love but overall good option in Praia
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality of staffs. However the menu needs to be more diversified. Opening the restaurant at 18h30 might also help, as coming back a day's work, you would wish to eat and relax early.
Stayed 12 nights in Oct 2019

8/10 Good

BMS, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect. Late outdoor entertainment on Friday night, was very loud, affected my sleeping.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is very old. DON"T play with their cats in this hotel because they bite!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

4/10 Poor

erman

Disliked: Staff & service, property conditions & facilities
not good at all....
not a good experience... staff is unprofessional, like school kids!!!..... food at the hotel restaurant is bad and overpriced!!! staff walking in your room with out knocking??!!!!! etc etc etc etc etc etc i don’t have time for this...end internet connection from 1995 !!!
Stayed 4 nights in Mar 2019

8/10 Good

Xavier

Liked: Room comfort
As good as can be in Cape Verde
As good as a Cape Verde 4 star can be. The rooms need a bit of renovation but the view is great and the surroundings are quiet.
Stayed 4 nights in Dec 2018

8/10 Good

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and a good location. And the breakfast is really good.
Stayed 7 nights in Dec 2018

6/10 Okay

Rudi

Average Hotel
Not really special, but not that bad as well
Stayed 4 nights in Oct 2018