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Reviews of Platinum Residence Boutique Hotel

4 out of 5
Platinum Residence Boutique Hotel
Ul. Reymonta 19, Poznan, Greater Poland

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 108 reviews" "
Rating 8 - Good. 45 out of 108 reviews" "
Rating 6 - Okay. 13 out of 108 reviews" "
Rating 4 - Poor. 5 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rafal

Business traveller
Disliked: Staff & service
After entering reception desk I was advised by staff that there is no possibility of parking car because I didn't book parking place before coming. I answered that I didn't realise such necessity from my booking confirmation and on Hotels.com was only info that venue has a parking place. For my question what I can do now with my car receptionist told me that it isn't her problem and only mine and I can park in the other hotel in the neighbourhood. Taking this advise in consideration I advise receptionist that I cancel my stay and would use hotel which she advert to me not only for my car but also for me so I moved my accommodation to Poznań City Park Hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Ewa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Mäzen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service, amazing place and pet friendly, parking, lovely breakfast, lovely decor very modern, the only fault I could find that they are all the way in Poznan and not London so could use more often
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thoughtful and kind staff!. Excellent stay! Upgrade was appreciated as well.
Stayed 1 night in Dec 2018
Response from Anna on 6 Jan 2019
It is really nice to hear that. We are grateful fr Your opinion. Best regards,

8/10 Good

theo, adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with easy access to the city centre
Excellent staff and pleasing facilities. Easy access to city centre
Stayed 3 nights in Aug 2018

8/10 Good

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very convenient location. Very nice staff. Room very comfortable.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, small cozy hotel. A nice change from the standard hotel chains. More like a B&B feeling. Very nice staff and a pleasant stay.
Stayed 4 nights in May 2018
Response from Reception on 10 Jun 2018
Thank You very much for this kind review. Best regards, Platinum Palace Residence Team

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Loud
Nice place but thin walls and loud banging and parties going on all over the hotel. You can hear conversations and partying in the next room.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Great comfy stay
Stayed 1 night in Dec 2017

6/10 Okay

JAMES, US

Liked: Cleanliness, staff & service, property conditions & facilities
New Boutique
DINING ROOM

8/10 Good

Dr Faith

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms on the second floor rooms are in the attic. They have no windows (just a skylight), and the pitch of the roof is sharp that I constantly hit my head on it. Definitely ask for a first floor room. The staff was great and very helpful and the restaurant food very good.

10/10 Excellent

Steve, Georgia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice surprise.
We were driving and Poznan was a good stopping point so we booked this nice hotel. The restaurant was being upgraded and was closed until the first of August 2015. There was a 5 star restaurant only 5 minutes walk away, so no problem. The staff was very nice and the room was very comfortable. The air conditioning is not controllable in the room and it would have been nice to have been able to use as it had been 88 degrees that day and the room was stuffy. This would normally not be a problem as it is not that hot in Poland. All in all we were really pleased.

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
plaza
comfortabe

8/10 Good

jacek, poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Nice place, clean room and good service

10/10 Excellent

Barry, Horncastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel
This is a very modern hotel, with very good service. It is not in the centre of the City, but has a tram just outside the hotel. Very clean and tidy and this is the (I think) fourth time I have stayed here - enough said?

8/10 Good

DrDave, Utah

Liked: Cleanliness, staff & service, property conditions & facilities
OK but not great
The room was comfortable and the staff was good. The hotel is not close to the center or to the train station making taxi service necessary. Mostly, I found the bathrooms weird with the all glass wall for the shower and toilet so other guests in the room could watch while you took care of private matters. I would be OK to stay again with just my wife, but I would not stay with a family.

8/10 Good

Pioro, Warsaw, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a true 5-star but a solid 4-star
My TV was not functioning properly so to make it up to me they offered me free breakfast which I found very nice. Rooms are small but smart as it is an old converted mansion. Only problem was my minibar had no water in it which was the only thing I wanted. Overall, good value for the money. Residential neighbourhood, so nowhere to really go out unfortunately.

10/10 Excellent

Beckie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polished Polish
Beautiful residential experience completely remodeled inside with private parking- aplus in Posnan. Award winning chef has created an excellent menu with a variety of local and regional dishes. Free Internet made access easy and fast and the staff provided excellent service. Just 15 minutes by car/ taxi to the airport and similar distance to old City Market. The corner location is across from a large park so that even on morning traffic rooms are quiet. Great value for the value and not expensive

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room - shame about the noise
Lovely hotel - third time I have stayed there. This time, though, I was in a front room overlooking the roads and the traffic noise kept going all night. People are very nice and do look after me, but had to sit in the restaurant one night for about 20 minutes - no one came to me, so I had to go find someone. But they are still nice and friendly - when they are there. Still have an issue with the shower (wet room) making most of the floor wet - keep your towel and clothes off the floor or the other side of the sink.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel
This is a very modern hotel with modern features. The staff are all very pleasant and helpful. Only issue I had is the shower is a 'wet room' in which half of the room gets wet! Make sure your towel and floor mat are at least at the middle of the sink or they get wet. Good food, good service. Nice open position, but not really in the middle of town, but there is now a tram service and it is only a few minutes drive away from the main football stadium (I still haven't been inside it).

10/10 Excellent

Jan, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish, great hotel
Friendly and helpful staff, top class hotel restaurant!

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern cozy hotel.
Stayed one night only. Clean room and very comfortable bed. After we checked out, in a hurry we left wallet in the opened safe box. Half an hour later we called hotel about it. Maid lady founded it.

10/10 Excellent

Tim B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but perfectly formed
Very comfortable rooms, very clean and modern and also with friendly service - they speak English well. The room was quite small but was very modern and smartly furnished in a pale, minimalist way, and great value - so absolutely no complaints and a thumbs up. I'd stay here again if I'm in Poznan on business.

8/10 Good

PF CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good for business travel
if for business travel, would not choose this hotel again.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel
Very nice people, all spoke English well. Really looked after me. If I am in the area again, I woudl probably go back. Can't say much more than that.

8/10 Good

xyz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jaycee

Liked: Cleanliness, staff & service, property conditions & facilities
UNUSUAL HOTEL.
The fixtures in our room at this hotel were quite unique. The shower was a glassed in room with the toilet. It had a great large overhead shower and a hand-held shower wand as well.Water was everywhere and the floor was very slippery. There were lamps situated above the bed that could be in the way at times because of their closeness to the pillow. The staff was friendly and helpful. The parking is limited. The distance to the main square is walkable in 40 minutes. We did not eat at the restaurant on site.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent price-quality ratio

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Polecam
Stayed 2 nights in Jun 2022

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Piękny butikowy hotel i smaczne śniadanie.
Stayed 1 night in Jan 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Ali

Stayed 1 night in Oct 2021

10/10 Excellent

Asger

Stayed 1 night in Aug 2021

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ogromnie polecam hotel, na pewno wrócę.
Stayed 1 night in May 2021

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastyczny hotel, przepyszne jedzenie! Polecam serdecznie
Stayed 2 nights in Mar 2021

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastyczny hotel, przemiła i pomocna obsługa, pyyyyszne jedzenie! Polecam.
Stayed 2 nights in Mar 2021

6/10 Okay

GRZEGORZ

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Pinia o hotelu
Hotel w miare ok, ake juz nie nowy. Obsluga bardzo mila, ale efekt psuje fatalne śniadanie.
Stayed 1 night in Jun 2020

10/10 Excellent

Torben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel - good for a business trip. Hosts friendly and very helpful. Arrived late and was speedily expedited during the check in process. All good and recommendable. For breakfast everything was there and nice and fresh.
Stayed 1 night in Feb 2020
Response from PPR on 1 Mar 2020
Thank You very much for such wonderful feedback :) We hope to see you again. Have a nice day. Sincerely, Yanina Kravets

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
t place to stay
GREAT
Stayed 5 nights in Jun 2019

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jedyny kłopot to brak miejsca parkingowego
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking
Obiekt dobry , jedyny mankament to brak parkingu
Stayed 1 night in May 2019

8/10 Good

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Sławomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Udany pobyt w celach biznesowych,dobry stosunek ceny do jakości smaczne śniadania.
Stayed 1 night in Apr 2019

10/10 Excellent

Clemens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and new rooms, with excellent service!
Nice and new rooms, with excellent service!
Stayed 1 night in Feb 2019
Response from Anna on 12 Feb 2019
Thank You very much for that feedback. Best regards from Poznań!