All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Not a quality motel. It was dirty and I didn’t feel safe. The continental breakfast was pretty much none existent. They asked for a $50 dollar room deposit and said it would be returned AFTER the maid gave her approval. We never got the deposit back. That’s NEVER happened before.
They just need to post the $50 deposit online instead of springing it on you when you get here.
Andrew
Stayed 1 night in May 2024
Response from H.O. General Manager on 19 May 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Our incidentals deposit requirement is posted on all sites. We look forward to seeing you again soon.
6/10 Okay
Denine
1 May 2024
Denine
Stayed 1 night in Apr 2024
8/10 Good
Margarita
Travelled with family
30 Apr 2024
Liked: Staff & service
It was an okay place to stay for a last minute trip
Margarita
Stayed 2 nights in Apr 2024
Response from H.O. General Manager on 19 May 2024
Thank you for evaluating our hotel. We hope to see you again soon.
10/10 Excellent
Loren
29 Apr 2024
Liked: Staff & service
The location is a little off putting but it’s a good hotel for a quick stay
Loren
Stayed 2 nights in Apr 2024
Response from H.O. General Manager on 19 May 2024
Thank you for your evaluation. We look forward to seeing you again soon.
10/10 Excellent
Stephen
28 Apr 2024
Liked: Property conditions & facilities
Fine
Stephen
Stayed 1 night in Apr 2024
Response from H.O. General Manager on 19 May 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
10/10 Excellent
Susan
Travelled with partner
27 Apr 2024
Electrical outlet at sink didn’t work so couldn’t use hair dryer which was attached to wall. Walls seemed not very thick- could hear others until midnight.
Susan
Stayed 1 night in Apr 2024
Response from H.O. General Manager on 19 May 2024
Thank you for evaluating our hotel. We hope you will give us another opportunity to exceed your expectations in the future.
6/10 Okay
Thomas
Travelled with family and small children
27 Apr 2024
Disliked: Property conditions & facilities
Smelled like someone had been smoking in the room before. Placed in a room next to people who were partying until four in the morning.
Thomas
Stayed 1 night in Apr 2024
Response from H.O. General Manager on 19 May 2024
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.
8/10 Good
Karena
Travelled with family
21 Apr 2024
Liked: Staff & service
The room was updated but the overall facility was dated and felt sketchy.
Karena
Stayed 1 night in Apr 2024
Response from H.O. General Manager on 19 May 2024
Thank you for your evaluation. We hope to see you again soon.
The room was fairly new renovated and clean. Everything in the room worked.
Alexander
Stayed 2 nights in Apr 2024
Response from H.O. General Manager on 19 May 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
10/10 Excellent
Tara
3 Apr 2024
Disliked: Staff & service
No comment
Tara
Stayed 1 night in Apr 2024
Response from H.O. General Manager on 19 May 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.
The bathroom was dirty. The comforters were stained and the floors were dirty. I would not recommend. I stayed 15 minutes before packing up and getting a refund. Then I found another hotel in the area.
Frank
Stayed 2 nights in Mar 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.
2/10 Terrible
Ascension, Sleepy Hollow
24 Feb 2024
Liked: Cleanliness, staff & service
Staff was pleasant, but the place smell like stale cigarettes
Ascension
Stayed 1 night in Feb 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.
When I arrived there cops surrounding one room. Also the lobby was dirty and smelled bad
Lee
Stayed 2 nights in Feb 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.
10/10 Excellent
Hannah
28 Jan 2024
Liked: Staff & service
Disliked: Cleanliness
Hannah
Stayed 1 night in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
2/10 Terrible
Najhea
27 Jan 2024
Najhea
Stayed 1 night in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.
10/10 Excellent
matthew
26 Jan 2024
Liked: Cleanliness, amenities
/ t was really Nice
matthew
Stayed 1 night in Dec 2023
Response from Megha on 26 Jan 2024
Dear Guest,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Thank youMegha
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
10/10 Excellent
Kristen
14 Jan 2024
Liked: Cleanliness, staff & service
The people at the front desk are always my favorite.
Kristen
Stayed 1 night in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
10/10 Excellent
Brad
10 Jan 2024
Brad
Stayed 1 night in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
2/10 Terrible
Andrew
7 Jan 2024
Andrew
Stayed 2 nights in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.
8/10 Good
Verified traveller
7 Jan 2024
Liked: Staff & service
Verified traveller
Stayed 5 nights in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
8/10 Good
Steve
Travelled with group
23 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Steve
Stayed 1 night in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
6/10 Okay
Diane
23 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Diane
Stayed 3 nights in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for evaluating our property. We look forward to seeing you again soon.
this is an old style motel but our room was clean, and the bed was comfortable. Things looked newly painted and fresh. The down side was we were there to attend a funeral with my husbands suit and good clothes. There was no place to hang them. Just a little rack or something would have been so helpful. Also the outlet for the bathroom didn't work which was a pain to dry my hair. The real downside was our next door neighbors who had a car with no muffler. They made 5 trips in and out of the parking lot all through the night. Woke us up every time, and when they weren't coming and going they were in the room screaming at each other. The walls are very thin and made for a miserable night for us. Probably won't ever go back here because we did not feel safe all night.
Linda
Stayed 2 nights in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for evaluating our property. We hope to see you again in the future,
6/10 Okay
Caliope
19 Dec 2023
Caliope
Stayed 2 nights in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for evaluating our property. We hope to see you again soon.
Housekeeping was very very loud when going to rooms and never cleaned our room once. The bedside light and charging outlets stopped working after one night, along with another one of the lamps. Upon entering the hotel after check in, the shower was dirty and had hairs all in it. Have not had anymore towels provided since check in and the only polite employee we had interaction with was what seemed like the manager who was very nice and helpful. However, I will most likely not stay at any more hotels with this name going forward as I am very disappointed and frankly a little grossed out by the lack of care for the rooms.
Kennedy
Stayed 4 nights in Dec 2023
Response from Megha on 7 Dec 2023
Hi Guest,Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay.Thank you
8/10 Good
Gage
5 Dec 2023
Gage
Stayed 2 nights in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
8/10 Good
Chesley
Business traveller
4 Dec 2023
Liked: Cleanliness, staff & service
For the price and location, I am unsure why the negative comments here. For the price point i think the hotel was decent, there are always here and there things, but I was happy with the cleanliness and the staff were professional and helpful.
Chesley
Response from Hope on 11 Dec 2023
We are so pleased that you enjoyed your stay. Thank you for being our guest. We hope to see you again soon!
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
Room not ready at check in
had mold growing in light
Ceiling in shower chipping off
Bathroom faucets dirty
Damp musty smell
Overall, run down dirty establishment
I would never recommend this hotel to anyone
Mario
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.
Great staff and clean rooms very quiet altogether good experience.
Christine
Stayed 7 nights in Nov 2023
Response from Hope on 16 Nov 2023
We are very happy you enjoyed your stay here. Thank You for being our Guest! Come back soon!
6/10 Okay
Norberto
13 Nov 2023
Liked: Room comfort
Disliked: Staff & service
Disappointed stay
When I opened the door, I easily noticed it needed to be swept. Upon further inspection, I had to fix the wires for the cable box, put my own trash cans trash bag into it, the heater barely worked, and one of the pillows had a stain.
Norberto
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
10/10 Excellent
Janine
11 Nov 2023
Janine
Stayed 1 night in Nov 2023
Response from Hope on 19 Dec 2023
Thank you for the 5 out of 5 review!! We hope to see you again soon.
6/10 Okay
Debby Finnessy
Travelled with family, Business traveller
9 Nov 2023
Liked: Staff & service
Facilities were, we believe, under renovations with updating rooms etc. our room had not been updated and could have used a thorough cleaning around edges and heads of bed area on the floors. Overall our stay was adequate, however the price was high for this kind of current accommodation.
We would use this Days Inn again in the future.
Debby Finnessy
Stayed 2 nights in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for evaluating our property. We hope to see you again soon.
Staff are very kind rooms are clean and its close to alot of shopping centers.
Christine
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
Room was supposed to have a king size bed, it was queen. Room was extremely dirty, bathroom floor full of hair, chair full of glitter and extremely dirty, various wall stains with food or mud( we hope) Strange people on the parking lot. Room floor dirty. It stunk when we entered and DOES NOT SMELL CLEAN. I can’t even take my facial mask off. CERTAINLY NOT SATISFIED.
Xavier
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.
6/10 Okay
sharon
Travelled with group
6 Nov 2023
Disliked: Property conditions & facilities
Pottstown seems like a town that was booming 60 years ago, but has degraded since. Everything needs updated. Our room smelled horribly of cigarette smoke despite being "non-smoking." We only stayed Friday night and while the hotel was probably only 1/4 full, that one night was loud with chaos at all hours of the night. I'm not one for 4-star hotels, but this is not one I would go to again.
sharon
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.
10/10 Excellent
Lauren
5 Nov 2023
Lauren
Stayed 1 night in Nov 2023
Response from Megha on 6 Nov 2023
Hello Ms. Lauren,Thank you for sharing your rating with us and the community. We’re so grateful for your 10 out of 10 review. We strive to offer the best experience possible, and your review tells us that we’re on the right path. We look forward to welcoming you back soon! -Megha