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Reviews of The Sailmaker's House

3.5 out of 5
The Sailmaker's House
314 Court Street, Portsmouth, NH

Reviews

9.6

Exceptional

Rating 10 - Excellent. 233 out of 279 reviews" "
Rating 8 - Good. 38 out of 279 reviews" "
Rating 6 - Okay. 3 out of 279 reviews" "
Rating 4 - Poor. 2 out of 279 reviews" "
Rating 2 - Terrible. 3 out of 279 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very cozy and the lounge areas were well stocked with teas, coffees and snacks. Especially nice to have local tea from White Heron. Inn is very conveniently located. 5 min walk from Market Square and Prescott Park. Second floor in front has very steep stairs so be aware if you're mobility limited.
Stayed 3 nights in May 2024
Response from Jillian Vargas on 20 May 2024
Hi Thomas, we're so happy to hear you enjoyed your stay! We hope to see you again next time!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so cozy and comfortable! Snacks and coffee were available in the lobby 24/7. Walkable to the downtown area. We loved The Sailmaker and will stay here if we visit Portsmouth again!
Stayed 1 night in Apr 2024
Response from Michaela Conley on 30 Apr 2024
Deanna, We're happy to see you enjoyed your stay with us at The Sailmaker's House and our guest room was accommodating during your stay. We hope to see you again soon to explore all Portsmouth has to offer.

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michaela Conley on 21 Apr 2024
Thank you for leaving The Sailmaker's House an outstanding review, Bjorn.We're happy to hear you enjoyed this gem of a city, Portsmouth and especially our accommodations. We hope to see you again soon.

10/10 Excellent

Shellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and will come again for sure. The location was great for walking into town for shopping and dining but also was right next to Strawberry Banke Museum andPrescott Park which are also wonderful places just to walk. Portsmouth is a lovely place.
Stayed 2 nights in Apr 2024
Response from Michaela Conley on 17 Apr 2024
Thank you, Shellie. We appreciate you taking the time to leave us an amazing review. We look forward to hosting another stay soon so you can enjoy all downtown Portsmouth has to offer!

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a one-of-a-kind Pension style hotel. The room accommodations are excellent, especially given the 17th Century venue. Today's staffing challenges means no in-house staff, no all-guest amenities, and extensive use of Cell Phones for all transactions. Once you understand and accept that, the rest is easy. The property is within walking distance of a range of restaurants & night spots. There is nice boutique shopping within a few blocks. Other local attractions are within a few minutes by car. If your destination is Downtown Portsmouth, NH, this would be a fine choice.
Stayed 1 night in Apr 2024
Response from Cam on 10 Apr 2024
Mark, thank you for this review and feedback on your recent stay! We are happy to hear our self check-in experience was simple, and please know for your next visit that we are available 24/7 for absolutely anything if you don't see us immediately on site. We hope to see you again on your next visit to Portsmouth!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and accommodating
Stayed 1 night in Apr 2024
Response from Michaela Conley on 8 Apr 2024
Sandra, we thank you for taking the time to leave The Sailmaker's House a review. We are happy to hear you enjoyed your time at our inn and hope to see you again soon. Thank you!

10/10 Excellent

Mary Agnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking around the center of town. Great communication from owners and a clean, quiet comfortable room. Good in-house amenities with no need unanticipated I would definitely stay again!!
Stayed 1 night in Mar 2024
Response from Cam on 16 Mar 2024
Mary, thank you so much for this great review on your recent stay. We are so happy to hear that our quiet and comfortable hotel provided the perfect homebase to explore the downtown area. We hope to see you again for a future stay!

10/10 Excellent

Laura V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Michaela Conley on 25 Feb 2024
Laura, we thank you and are happy to see you enjoyed your recent stay with us at The Sailmaker's House. We hope to see you again soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2024
Response from Michaela Conley on 25 Feb 2024
We thank you and are happy to see you enjoyed your recent stay with us at The Sailmaker's House. We hope to see you again soon.

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Michaela on 7 Feb 2024
Todd, thank you! We are happy to see you enjoyed your recent stay with us at The Sailmaker's House. We hope to host a future stay.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cam on 30 Jan 2024
Hi Amy, thank you for leaving us this great review. We hope we have an opportunity to host you when you are back in town again!

10/10 Excellent

Kristen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No easy parking if you’re getting in later, but it was wonderful none the less. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from Michaela Conley on 23 Jan 2024
Thank you! We're happy to hear you enjoyed your recent stay with us at The Sailmaker's House. We hope to see you again soon!

10/10 Excellent

Kenneth

The Sailmaker’s House was a very nice, quaint place to stay for our weekend away in Portsmouth. Super clean and quiet..very happy with everything!
Stayed 1 night in Dec 2023
Response from Michaela Conley on 9 Jan 2024
Kenneth, thank you very much for this excellent review of The Sailmaker's House! We're happy to see you enjoyed your recent stay with us. We hope to accommodate another stay soon.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sailmaker’s House is in a perfect location near lots of great food, near Market St if you want that, but also easy to avoid the crowds and walkable to lots. Loved this location. Well decorated, comfortable common spaces. We will be back.
Stayed 1 night in Dec 2023
Response from Michaela Conley on 31 Dec 2023
Sarah, thank you for this wonderful review! We're happy to hear you enjoyed your recent stay with us at The Sailmaker's House. We look forward to hosting a future stay. Happy New Year!

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the uniqueness and charm. No fridge for insulin though, but I made do. I would definitely stay there again.
Stayed 1 night in Dec 2023
Response from Michaela Conley on 5 Dec 2023
Thank you Betty for this review. We greatly appreciate it!We do in fact have a guest fridge located in our sunroom and if you plan to return can definitely show you where that is for your personal items.We're happy to see you enjoyed your stay at our inn and look forward to hosting you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Michaela Conley on 7 Nov 2023
Richard, we're happy to see you enjoyed your recent stay with us at The Sailmaker's House. We hope to see you again soon. Thank you.

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for walking!
Perfect location. Staff was not onsite but available and super responsive by phone. Our room was comfortable and well-appointed. Charming, and still up-to-date.
Stayed 1 night in Oct 2023
Response from Michaela Conley on 24 Oct 2023
Thank you so much Gail for your kind words about The Sailmaker's House. It is greatly appreciated! We are very happy to see you enjoyed your recent stay with us. We hope to see you again soon.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Michaela Conley on 22 Oct 2023
Thank you, Tara, for leaving us a great review. We're happy to see you enjoyed your recent stay with us. Safe travels and we hope to see you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great walkable location and very clean room.
Stayed 1 night in Oct 2023
Response from Michaela Conley on 22 Oct 2023
Thank you, Karen, for taking the time to leave The Sailmaker's House a great review. We're happy to see you enjoyed your stay with us. We hope to host you again!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Room clean, spacious. Fortunate to have a parking space.
Stayed 1 night in Oct 2023
Response from Michaela Conley on 17 Oct 2023
Excellent! We're happy to see you enjoyed your recent stay with us. Thank you for taking the time to leave such a thoughtful review. We hope to host you again soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Michaela Conley on 8 Oct 2023
Thank you! We're happy to see you enjoyed your recent stay with us. Safe travels and we hope to see you again soon.

10/10 Excellent

Steve

Stayed 2 nights in Jul 2023
Response from Cam on 19 Oct 2023
Hi Steve,Thank you for taking the time to leave us this great review! We are thrilled you had a great stay and hope to see you again when you are in town!

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old New England property, situated on the edge of Strawberry Banke. A short stroll from the town centre and all the shops and eating places. The property is well equipped with excellent attention to detail.
Stayed 1 night in Sep 2023
Response from Cam on 29 Sept 2023
Hi Caroline, thank you for taking the time to leave us this great review! I am happy to see you share our appreciation for the small details and amenities, and glad our quaint Inn provided convenience to the bustling downtown Portsmouth dining and shopping scene! We hope you will consider joining us again for a future stay, please consider us when you are visiting again!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Really excellent place to stay
Stayed 1 night in Sep 2023
Response from Amar on 21 Sept 2023
Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had an excellent stay at The Sailmaker's House. Our team works hard to create a memorable experience for all our guests, and it is always rewarding to receive such kind feedback. We hope to have the pleasure of welcoming you back again in the future.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly, Room was very clean and well appointed. Location was perfect and quiet.
Stayed 2 nights in Sep 2023
Response from Michaela Conley on 18 Sept 2023
Robert, thank you very much for taking the time to leave The Sailmaker's House a great review. We really appreciate it! We're happy to hear you enjoyed your stay with us and look forward to hosting another. Thank you again.

10/10 Excellent

allison, Schoharie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Sep 2023
Response from Amanda on 12 Sept 2023
We're so happy that you had a wonderful stay! Thanks for sharing. We hope to host you again in the future!

10/10 Excellent

James, Chatham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to stay in a renovated historical home from the 1800s. Walk to everything including shopping Dinner and a harbour cruise and outdoor ballet thrown in for fun - Sleeping Beauty. Highly recommend the Sailmakers house to anyone visiting Portsmouth NH.
Stayed 1 night in Aug 2023
Response from Cam on 25 Aug 2023
Hi James, thank you for taking the time to leave us this great review! Between the cruise and the show you planned the perfect Portsmouth day! I am thrilled to hear that you enjoyed the convenience of downtown at our historic inn. We hope to see you again when you are back in town!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Cam on 15 Aug 2023
Thank you for taking the time to leave us this great review, Mark! We are glad to see that you have enjoyed your time with us in Portsmouth, we hope to see you again when you are back in town!

10/10 Excellent

Ann E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Cam on 12 Aug 2023
Hi Ann, thank you for taking the time to leave this great review! I am happy to see you enjoyed your stay at our little Inn, please do let us know when you are back in town as we'd love to see you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The Sailmaker location is perfect. Very walkable to all major attractions in Portsmouth. Facility was clean and comfortable. Check in was easy and they were able to accommodate an early check in. Would recommend staying here for anyone who wants to enjoy downtown Portsmouth.
Stayed 1 night in Jul 2023
Response from Michaela Conley on 9 Jul 2023
Michael, thank you for the kind words. We greatly appreciate it! We're glad to hear you enjoyed your stay with us at The Sailmaker's House and would recommend to friends and family! We hope to see you again. Thank you!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was old and interesting
Stayed 2 nights in Apr 2023
Response from Amar on 18 May 2023
Thank you for taking the time to share your feedback with us! We're happy to hear that you found our property to be interesting. We take pride in our historic charm and strive to provide a unique experience for our guests. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Kristina

Excellent check in and access
Stayed 1 night in May 2023
Response from Amanda on 9 May 2023
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an excellent check-in experience and found access to be easy. We hope to have the pleasure of welcoming you back to The Sailmaker's House in the near future.

10/10 Excellent

Stef

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Michaela Conley on 29 May 2023
Stef, thank you for taking the time to give The Sailmaker's House a review. We greatly appreciate that! We look forward to hopefully hosting another stay soon.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, easy check in and out, wonderful common spaces. Room was cozy and beautiful. Would love to stay again!
Stayed 2 nights in Apr 2023
Response from Michaela Conley on 29 May 2023
Rebecca, thank you for these kind words about The Sailmaker's House! We greatly appreciate you taking the time to give us a great review. We hope to host another stay soon!

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Michaela Conley on 29 May 2023
Christine, thank you for taking the time to leave us a great review. We are glad to see you enjoyed your stay with us at The Sailmaker's house. We hope to host another!

10/10 Excellent

Michael John, Merrimack

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pretty nice place. Pretty quiet. Great location. Easy walk to many restaurants and downtown Portsmouth. Parking can be tricky. There should have been more attention to detail when cleaning. Cob there were spider webs in most corners and the bathroom floor hadn't been mopped recently.
Stayed 2 nights in Mar 2023
Response from Amar on 14 Apr 2023
Thank you for taking the time to share your thoughts on your recent stay at The Sailmaker's House. We are glad to hear that you enjoyed our location and the peaceful atmosphere of our establishment. Thank you again for choosing The Sailmaker's House, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Inn in a great location.
This is an adorable Inn right next to Strawberry Banke. It is only a couple of blocks from downtown and restaurants, shops. Although there is no staff present, they tespond quickly to emails. It has a nice lounge area and coffee, tea, water, and snacks available all day. Would definitely stay again.
Stayed 2 nights in Mar 2023
Response from Amanda on 14 Mar 2023
Hi Maria, we are so happy you enjoyed your stay! You're right! When you don't see us we are ALWAYS available to offer recommendations on activities, help you with your accommodations or anything else you might need. We are always a call or text away!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Downtown within a few blocks
Quiet street yet only 2-3 blocks from downtown. 10 minute walk to many businesses, restaurants, the Sea Coast Rep Theater, etc. Nice lobby with snacks, tea and coffee with a bright sitting room next to it. Room and bath were clean. Shower was great!! Plenty of hot water! Bed was perfect firmness with plenty of pillows.
Stayed 1 night in Feb 2023
Response from Amanda on 14 Mar 2023
Hi Paul! We are so happy you enjoyed the Inn and it's proximity to just about EVERYTHING fun! We love the Seacoast Rep and are excited about it's upcoming season of live theater! We look forward to hosting you again soon!

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. One small issue I noted for the staff in the guestbook.
Stayed 1 night in Feb 2023
Response from Amar on 20 Feb 2023
Thank you for taking the time to share your 4-star rating! We value our customers’ opinions and always strive to provide the best possible experience. We will take a look at the guestbook and take your comments into serious consideration. As a valued guest, we look forward to taking care of your needs during your next future visit to The Sailmaker's House.

8/10 Good

Edgar, Laconia

Stayed 1 night in Jan 2023
Response from Amanda on 14 Mar 2023
Hi Edgar! Thank you so much for your review. It was a pleasure hosting you!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service
Quaint old building but smart bedroom and bathroom. And perfectly located—we walked everywhere ❤️
Response from Molly McOsker-Assistant Inn Manager on 5 Jan 2023
William, We are so happy to hear that you enjoyed your stay! We hope to have you stay with us again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place. Very convenient location
We stayed for a quick getaway and it was great to stay here. Nicely decorated room. The location was great with everything in walking distance. Hassle free check in and easy stay. A couple of minor issue that wasnt really a big deal for us since we were staying for only one night. The shower didnt really drain well after a long shower. didn’t contact management so dont know what the response would have been. Also the house is old so you dont get much sound proofing. Could hear people in the common area and cars driving by. It was very quiet mostly so it wasn't an issue. The room was very well decorated and nice to look at. Will come again. We stayed at #2 which was next to the road and entrance but there were other rooms that are further away from road.
Stayed 1 night in Dec 2022
Response from Molly McOsker on 3 Jan 2023
We are so glad to hear you enjoyed your stay! We also always love to hear feedback and want to provide the best stay as we can! Thank you for letting us know about the sound & shower issues. We will make sure to get that all looked at! We hope you stay with us again soon!

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Jonathan, Hanover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific
Response from Amar on 5 Dec 2022
Thank you for taking the time to share your 5-star rating with us, Jonathan! We appreciate your support, and look forward to welcoming you back soon.

2/10 Terrible

Tracy

Stayed 1 night in Dec 2022

8/10 Good

Terence, East Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the uniqueness of the property and historical. Having no one on site has its drawbacks.
Response from Molly-Assistant Manager on 24 Dec 2022
Thank you for your feedback! We are always trying to improve our guests experience so any and all feedback is appreciated! If you dont mind sharing what specific drawbacks that you felt so we could improve for future stays?

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Christopher, Lodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with old world charm. Perfect location where everything is a very short walk. They provided all the small touches, such as coffee bar, snack, fresh fruit, and umbrellas as needed. Perfect stay.
Stayed 1 night in Oct 2022
Response from Amar on 14 Oct 2022
Thank you for taking your time to leave us this wonderful review! We are delighted to hear you have enjoyed your time with us as we strive to provide everyone with a relaxing and accommodating stay. We look forward to seeing you again soon!

10/10 Excellent

roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property! Robin, the manager greeted us upon our arrival and made us feel right at home! Our room # 10 was great! King bed super comfortable and pleasant. It was a nice touch with the healthy snacks and beverages at our disposal 24/7. Totally recommend and promise you will not be disappointed!
Stayed 2 nights in Sep 2022

10/10 Excellent

kathleen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality in the heart of the historic district
Beautiful Inn in the historic district. Very responsive staff. Easy parking, keyless entry. My only regret was that because they were booked I could not extend my stay. Thanks to the courteous and helpful staff for making my stay so pleasant.
Stayed 1 night in Sep 2022