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Reviews of Golflinks Hotel

3 out of 5
Golflinks Hotel
Dunluce Road, Portrush, Northern Ireland

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 88 reviews" "
Rating 8 - Good. 17 out of 88 reviews" "
Rating 6 - Okay. 10 out of 88 reviews" "
Rating 4 - Poor. 4 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Melanie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Arthur

Stayed 2 nights in Mar 2023

10/10 Excellent

KERRIE

Stayed 1 night in Dec 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely no view and put at back of hotel not sure if thats because useing a free night
Stayed 2 nights in Nov 2023

10/10 Excellent

sharlene

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The redevelopment of the downstairs area looks really well but it looks like they’ve taken their eye of the ball with the accommodation. The housekeeping standards seem to have slipped.
Stayed 2 nights in Oct 2023

10/10 Excellent

Douglas

Stayed 1 night in Oct 2023

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE COMFIEST BED EVER
What a wonderful hotel. From the second we arrived to the moment we left everything was outstanding. Ryan was especially helpful and friendly. The beds are THE MOST COMFORTABLE beds ever. Having stayed in hundreds of hotels over the years with work I have to say we will definitely be coming back again.
Stayed 1 night in Oct 2023

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Timothy

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness could have been payed more attention to before check-in. Quiet room with a night club next door.
Stayed 2 nights in Aug 2023

10/10 Excellent

Pamela

Stayed 1 night in Aug 2023

10/10 Excellent

Tracey

Stayed 1 night in Aug 2023

10/10 Excellent

Chuck

Stayed 1 night in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and intertainment was good
Stayed 1 night in Jul 2023

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very modern looking facility both in & outside. Spacious lobby and lots of dining options. Stair & lift available; to access room floors, your room key card opened the lift doors and the door to access floor 2. Decor was suited to the golfing theme. Loved the very modern bathroom with heated floor. Room was cosy, too small for even a double bed, barely 2 feet on either side of the bed, 10x10 sq ft at most. Considering I had booked well in advance, I would have thought we would have gotten a better room, with better views (we got the back of the property and the top of the roof). Seems as if certain rooms may be reserved for Expedia users. Overall, average, not worth the hype or the cost.
Stayed 1 night in Jul 2023

2/10 Terrible

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel.room was really spacious and comfortable.staff were so friendly and helpful.food was excellent.. definitely highly recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and I’ve nothing bad to say at all!
Stayed 2 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Very friendly and helpful staff. Very difficult to fault it at all.
Stayed 3 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 1 night in Apr 2023

10/10 Excellent

Claire

Stayed 1 night in Mar 2023

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and extremely helpful. Free transport into the habour in the evening as taxis are hard to get. The only thing I could fault is the heating/air-conditioning was very confusing and no instructions.
Stayed 1 night in Feb 2023

6/10 Okay

Steven

Stayed 1 night in Feb 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
My husband and had a lovely break. The hotel room was spotless. The reception area was currently being renovated, when it is completed it will be more appealing. Good value for money.
Stayed 1 night in Feb 2023

6/10 Okay

Simon

Liked: Staff & service
On booking, the hotel website had no availability, but I was able to book through Expedia, at an extra cost. At check in I was told that because I had booked through a 3rd party website breakfast was not included and it would cost £10 extra per person, having already paid £140, and thought breakfast was included. I think that was a bit much
Stayed 1 night in Jan 2023

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff
Stayed 3 nights in Nov 2022

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyyhing was excellent room very comfortable, fòod breakfast excellent and staff very helpful
Stayed 1 night in Oct 2022

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel. It was umder constuction while i was there. The woman at the desk at check in was helpful and friendly.
Stayed 1 night in Oct 2022

10/10 Excellent

Sam

Stayed 1 night in Oct 2022

4/10 Poor

PETER, Pennington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Understaffed...had to search into the kitchen to find someone to check us in. Guestroom/guest bathroom light and fan switches and HVAC tough to figure out.
Stayed 3 nights in Sep 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a stay!
Great place to stay. Got a free upgrade. Clean and comfortable hotel with great customer service.
Stayed 1 night in Aug 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Food in Town! This hotel was cosy and homely. The food in the restaurant was excellent - huge servings and cheap - £17 for two courses. Staff were extra friendly. Room was a little small (Very narrow) and no desk/dressing table bathroom didn't have much space around the sink for storage etc. Overall a lovely hotel and worth a stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

Linda

Stayed 1 night in Jul 2022

10/10 Excellent

Thomas

Stayed 1 night in Apr 2022
Response from Shannon on 12 Jun 2022
Thank you for your feedback Thomas! We hope to welcome you back in the future!

10/10 Excellent

Alexandra

Stayed 1 night in Apr 2022

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Modern Hotel
We have stayed here twice now in the last 4 months, overall I loved the hotel, it was comfy, cosy and had all you needed. The only problem was that the first night there was a drain/pipe above our room and it made a noise the whole night, the second night the fire alarm went off at nearly mid night for about 30 seconds and the room next door shouted and what sounded like moving furniture across a wooden floor for a good while after that. If it hasn't of been for these reasons it would have been 5/5
Stayed 1 night in Jan 2022

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
We will come back! A lovely hotel, a tiny bit out of town but not far to walk, rooms are lovely and modern, we really enjoyed it.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival we got a lovely surprise in that we were upgraded to a suite. We had a lovely meal in the restaurant which was very good value and the staff could not have been nicer. After a very comfortable nights sleep we had a very enjoyable breakfast with the same great level of service
Stayed 1 night in Oct 2021

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Rooms
The hotel room was beautiful, very clean and modern. We stayed on the second floor room 16.
Stayed 1 night in Sep 2021

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Awful Customer Service and NOT family friendly
This hotel is not family friendly at all. First morning at breakfast kids offered crunchy nut, special K or porridge as a cereal. We asked had they anything else the reply way “just what I told you”. Second morning we bought cereal and brought it with us. We spend the Friday night eating in the restaurant which was very nice and food was lovely. On the Saturday two of us and a 15 year old went down to the bar to get a drink whilst the girls got ready and watch the football which they had showing. When we arrived we were told to go to the public bar which we did to be told no under 18 allowed. We went back to reception and proceeded towards the library bar where the football was on TV and not one person in there. We were told it’s for donning only. We explained we only wanted a drink whilst the girls got ready and they were adamant we only allowed if we have food. We told them their public bar doesn’t allow under 18 to which the security guard said nothing he could do and we needed to order food as the tables are for the public and we said we are staying in the hotel. This security guy was rude and very authoritarian. My friend turned to his 15 year old son and said come on sun we will spend our money elsewhere. The security guard then said don’t need to take that attitude with me. We stopped at reception and asked to make a complaint and the poor reception girl looked confused and said she didn’t know about complaints and gave us a business card and email in to it.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Bit disappointing
Our room wasnt ready at 3 oclock for check in. The room itself was clean but tiny. There was very loud live music located in an entertainment marquee under our window on Saturday night until 11. Our room wasnt serviced during our stay. No clean towels , tea coffee replenished etc.
Stayed 2 nights in Aug 2021

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel family friendly, very clean and pleasant staff.. Good food and great playpark, looking forward to my next stay
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very small. No air conditioning in room allocated however when requested we were moved to a room witch air con. Fresh towels, water and toiletries left daily. Overall a good stay
Stayed 3 nights in Jun 2021

6/10 Okay

D

Liked: Cleanliness, staff & service, property conditions & facilities
Too smart for its own good
The rooms was spacious and nicely furnished, there was a Nespresso machine with 4 capsules, tea and biscuits etc. Everything absolutely squeaky clean. What I didn't like was the noise coming from the air conditioning engines outside of the room window and the bathroom door with the glass insert that was letting the light come in at dawn: what is the point of having blinds on the window if there is light coming in through the bathroom door? And also, is it really necessary to have motion-activated lights in the bathroom? When I had to use the bathroom during the night I ended up waking up my partner because the light was coming in through the door and there was no way to switch it off. It all felt like a huge design flaw, too smart for its own good.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous time we stayed in the signature room. It got a bit noisy thou during the night will people arguing, which can't be helped.The room was so comfortable. Would definitely stay again thou
Stayed 1 night in Jun 2021