Exterior

Reviews of Hotel Porto Santo & Spa

4 out of 5
Hotel Porto Santo & Spa
Campo de Baixo, Madeira Island, Porto Santo

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 64 reviews" "
Rating 8 - Good. 29 out of 64 reviews" "
Rating 6 - Okay. 12 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Luis

Stayed 5 nights in Aug 2023

10/10 Excellent

Marina, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near the ocean with a beautiful beach and close to the airport. Spacious rooms, views, good internet connection, spa services.
Stayed 1 night in Feb 2022

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and expensive spa
The hotel was fine, and they provided a takeaway breakfast as we had to leave to catch a plane before breakfast service opened. However i was disappointed to have to pay to use the indoor pool, which I decided not to do.
Stayed 1 night in Jan 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time capsule by the sea
This is a very nice resort built in the sixties and very well maintained. It would fit in an episode of Mad Men
The beach in January
Modern in the sixties
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the beach and has a pool, easy access to all!
Stayed 8 nights in Aug 2019

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel with a perfectly clean design
I had an amazing time in Porto Santo and a great at this hotel. Nice people, good service, attentiveness - the rooms need some updating, as they let a bit too much noise in, but they're still very comfortable and clean.
Stayed 7 nights in May 2019

8/10 Good

Paul, Surrey england

Hotel a bit tired but comfortable, the gardens and easy access to the wonderful beach make it a great place for a few days stay.
Stayed 5 nights in Nov 2018

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
We stayed 3 nights at the Porto Santo in May. It is an older hotel, but the common areas are lovely, well maintained and clean. It seems that most of the 1st floor rooms have no view but there was a balcony with chairs viewing the garden. The bed was comfortable, the wifi was great, and the towels were beautifully soft. The staff was lovely, very friendly and accomodating. The beach is easily accessible and there is a lovely pool. The small town is about a 1.5 kil walk. The town had many cafes. While we visited, the town was quiet and it was easy to find a table for a meal. The hotel includes breakfast which was plentiful although most of the hot food was not for me. There was plenty of fruit and nice baked goods. We enjoyed our stay.
Stayed 3 nights in May 2018

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bon rapport qualité prix
Stayed 1 night in Oct 2017

6/10 Okay

Laura, D

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Best location on the island!
The facilities are great - the pool is lovely, the breakfast is great, the pool bar is good and the hotel's location is the best on the island. But the rooms are very very dated and the balconies have no view. The rooms desperately need updating. Had a brilliant stay but was not sorry to leave the dated room and bathroom.
Stayed 7 nights in Jul 2017

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service
Great location, vintage hotel
Great location on the beach. Lovely swimming pool and beach bar. A must for fans of 60s architecture as the original design and furniture are intact. However I personally think the soft furnishings in the room should be updated as I felt like I was staying in a musty museum. I would not recommend dining at the restaurant based on our experience. However, breakfast is wonderful and there's a great restaurant down the road - Casa d'Avo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the beach
We booked this hotel from the taxiway after our plane was diverted from Funchal to Porto Santo as it was the first available through Expedia. It turned out to be an excellent 1 night stop over. The hotel is just 50 metres from 8km sandy beach and would make an excellent place for a planned holiday in the summer. The staff were very helpful in helping with our onward travel to Funchal the next day organising the ferry and taxi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

John, Wien

Disliked: Staff & service
good for relaxation
Beautiful island and the hotel enjoys a wonderful position on the long, sandy beach. The rooms a little tired and strange impersonal atmosphere.

8/10 Good

Joe

Liked: Cleanliness, staff & service
Stayed here for 2 days, right on beach and has nice pool area. Rooms are old fashioned but to be expected on island.

10/10 Excellent

Peter, Manchester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely location
Very helpful and friendly staff More than happy for us to use our room before and after official check in/check out times. Superb location right next to the beach and great breakfast.

6/10 Okay

susie, London

Disliked: Property conditions & facilities, room comfort
tired hotel but great location
Hotel is very outdated but the location is perfect, close to centre 15 mins and to great restaurants - Allencastre and casa so Avo are great and 5 mins walking. The hotel really needs updating and the spa looks fantastic but everything from the inddor pool to the gym you will have to pay for. It is a separate unit to the hotel so beware of extra costs.

8/10 Good

SUSAN, ENGLAND

Liked: Staff & service, property conditions & facilities
PORTO SANTO HOTEL AND SPA
UNFORTUNATELY THERE WERE NOT MANY GUESTS IN THE HOTEL. HOWEVER THE STAFF WERE VERY FRIENDLY AND HELPFUL. THE HOTEL WAS IN A VERY GOOD POSITION WITH THE SANDY BEACH AT THE END OF THE HOTEL GROUNDS. THE GROUNDS ARE VERY WELL KEPT. THE SWIMMING POOL WAS OF A VERY GOOD SIZE AND VERY CLEAN. THE PATIO AROUND THE POOL WAS SPACIOUS. WE ATE SOME MEALS IN THE HOTEL. STAFF WERE VERY EFFICIENT. THE FOOD WAS OF A GOOD STANDARD. WE THOUGHT THE PRICE OF THE WINE BY THE BOTTLE WAS EXPENSIVE.

8/10 Good

Lukasz, London

Liked: Cleanliness, room comfort
Not worth the money!!!
I didn't like the idea I had to pay for using indoor swimming pool and something called 'gym'. And believe me, it's not cheap at all! SPA facilities very very poor! Food was not good neither.

8/10 Good

catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to the city center in front of the beach...kind staff very friendly, we recommand this hotel
Stayed 3 nights in Dec 2023

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Marco

Stayed 2 nights in May 2023

6/10 Okay

Arlindo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2022

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Angenehme Unterkunft in super Lage
Super Lage direkt am langen Sandstrand. Angenehmer Pool mit ausreichend Liegestühlen. Gutes Frühstück.
Stayed 2 nights in May 2022

8/10 Good

Cristina

Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel au charme légèrement suranné, beau, avec des jolies installations (véranda donnant sur le jardin, accès plage) et chambres. Le Spa est superbe mais bien se renseigner en avance en hors saison (dans notre cas, massages pas disponibles et hammam en réparation). Le petit déjeuner est bon mais la carte du restaurant le soir manquait un peu de saveurs. Personnel très sympathique.
Stayed 2 nights in Jan 2022

8/10 Good

EMMANUELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel étape
Établissement pas très moderne mais personnel tres agréable et très serviable. Restaurant simple mais de qualite. Cet hôtel est pour nous une étape et nous n'avons donc pas la même approche que des personnes restes en séjour plus long.
Stayed 1 night in Nov 2021

10/10 Excellent

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glimrende valg for avslappende ferie.
Vakkert beliggende hotel rett ved stranden. For øvrig en fantastisk bra strand. God plan på hotellet og vakkert tilrettelagt med palmer, planter, svømmebaseng.
Stayed 7 nights in Oct 2021

8/10 Good

Jana, Berlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großzügige gepflegte Außenanlage, recht Kleine Zimmer mit Balkon, direkte Lage am Sandstrand, schöne Strandbar mit leckeren Snacks exklusiv für Hotelgäste, Late check out bis 15 h auf Nachfrage ohne Aufpreis erhalten. Keinerlei Animation oder Abendunterhaltung. Geeignet für Reisende, die Ruhe, Sandstrand, Meer, Pool suchen. Alle Altersgruppen!
Stayed 3 nights in Aug 2020

2/10 Terrible

José

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très efficace et convivial. Dommage que le directeur ne sache même pas dire bonjour à ses clients et soit hautain et semble très dédaigneux à l’égard de son personnel. Restaurant très quelconque et répétitif. Petit déjeuner très bon.
Stayed 12 nights in May 2019

10/10 Excellent

Jarmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retro hotelli
Mukava vanha hotelli
Stayed 1 night in Mar 2019

10/10 Excellent

Jarmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retro
Mukava retro henkinen hotelli.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel, beetje gedateerd. Keurig personeel met een extreem service gerichte instelling. Eigen bar bij het strand, wat erg relaxed is. Kleine maar erg ontspannen spa op het terrein van het hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Giuseppe, Maggia (Ticino)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hothel super personale molto gentile cibo ottimo spiaghia mozzafiato isola bellissima da ritornare.
Stayed 7 nights in Oct 2018

6/10 Okay

Markus, Zürich

Liked: Cleanliness, room comfort
Disliked: Staff & service
Schöne Lage, es ist das älteste Hotel auf der Insel, phänomenaler Strand, und tolle Strandbar. Zimmer wird täglich gereinigt und das gut. Das sonstige Hotelteam scheint jedoch nicht sonderlich interessiert an einem zu sein, keine Infos oder Erklärungen bei Anreise, einfach Schlüssel in die Hand und gesagt wo (in unserem Fall) die Familienvilla ist. Bei Abreise kein nachfragen wie es war, nur Rechnung in die Hand und good bye. Auch sonstwird einem kaum angesehen (und wir waren 10 Tage da!). Achtung: Das Essen im Restaurant ist gar nicht zu empfelhen, viel zu teuer für das gebotene und definitiv keine 4 Sterne wert. Da gibt es auf der Insel tollere Restaurants zum günstigeren Preis. Mich hat das desinteressierte Personal eigentlich nicht sonderlich gestört, bin es mir aber anderst gewohnt und für mich ist es dann auch eher ein 3 Sterne Hotel.
Stayed 9 nights in Oct 2018

10/10 Excellent

moira, venezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo datato, e' del 1962, ma eccellente. personale cordiale, piscina,accesso diretto al mare, bar sulla spiaggia, asciugamani per la spaiggia gratuiti, colazione a buffett buonissima . comfort della camera molto buono, e non mancava nulla: tv, minibar, cassaforte, letto comodo, cuscini, aria condizionata, asciugacapelli , terrazzo etc etc. da ritornarci ad occhi chiusi
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il posto è bellissimo, proprio quello che cercavo! Pace, silenzio e molti confort. Da ritornarci.
Stayed 7 nights in May 2018

2/10 Terrible

philipp, Schleswig-Hokstein

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel am Strand - kein Meerblick
Wir waren sehr enttäuscht vom Hotel. Die Lage ist wirklich Top und die Strandbar ist auch wirklich 1a. Der Rest war einfach nix. Frühstücksbuffet jeden Tag eine ganze Woche das Gleiche und sehr einfach!Einmal haben wir auch abends warm gegessen und es bereut!!! Spabereich ist ein Witz - sieht zwar gut aus,aber völlig unbrauchbar.keine Sauna-Pool eiskalt und heftig teuer. So teuer, dass kein Mensch diesen Bereich nutzt! Unser Zimmer war frisch gestrichen und es stank übel nach Lackfarbe - das Bett war hart wie ein Stein, an Meerblick nicht zu denken!! Leider war das Personal so unmotiviert, dass die wunderschöne Außenanlage nicht richtig gepflegt wurde. Die Liegenauflagen wurden abends nie eingesammelt, so dass sie morgens dreckig und nass waren und die Schiene wurden ebenfalls stehengelassen, so dass sie bei Sturm wild durch die Gegend flogen. Schade!! Ein Hotel mit toller Lage und Charme und es wird nichts daraus gemacht.
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bra läge nära stranden lugn och fin miljö.
Bra utgångspunkt för sköna långa promenader. Nära till centrum och restauranger och caféer,
Stayed 7 nights in Nov 2017

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meilleur emplacement sur l'île
Hôtel avec accès direct à la plage. Belle piscine et petit déjeuner top. Un superbe endroit au calme pour profiter en amoureux!
Stayed 4 nights in Nov 2017

8/10 Good

Guido und Heidi, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne Lage, direkt am Strand
Konfortables Hotel direkt am Strand. Schöne, gepflegte Poollandschaft, sehr freundliches Personal.
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Anlage am Strand.
Sehr schönes Hotel direkt am Strand. Sehr gutes freundliches Personal. Frühstück hervorragend. Leider fiel das Abendessen etwas ab und die Spa Angebote sind sehr teuer.
Stayed 2 nights in Oct 2017

8/10 Good

Rosa Moutinho, vantagem por ser a beira mar, mas um pouco distante do centro.

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Detlef, Germany

Liked: Cleanliness, staff & service
Very nice old hotel
The Hotel location/site is without any doubts great. Direct connection to the beach through the beautiful garden of the Hotel, a pitoresque beach bar, I don't know how that can be any better. The Hotel itself is old but very clean, very nice infinity pool. Some details can/must be improved (the machines in the gym don't work and are not clean), but this is negligible. Breakfast is very satisfying as well. Staff is allways very friendly. We would go there again ....
Stayed 6 nights in Aug 2017

4/10 Poor

Monica, Roma

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Troppo Antico potrebbe essere un 3 stelle
Da ristrutturare di Sana pianta e lontanissimo dal centro e poi l'isola e'troppo tranquilla!!!
Stayed 8 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

andrea, firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mia esperienza in questo hotel di vecchia costruzione, ma ancora ottimale è stato molto buono, anzi mi sono meravigliato dei pochi turisti presenti, perchè è molto efficiente sia come strutture che come personale, la mia impressione è che sia poco pubblicizzato in Italia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmantes Hotel am Strand
Was wir nicht mögen: Bettenburgen! Was wir mögen: Stil und Charme der 60er! Beides haben wir in diesem Hotel vorgefunden: Ein eher kleineres Hotel, das sich schön in die Umgebung einfügt mit einem herrlich "historischen" Ambiente, das einen an die Zeit erinnert, als Reisen in solche Regionen wenigen wohlhabenden Herrschaften vorbehalten war. Alles war perfekt sauber! Bad und Zimmer waren 1A; die Betten boten Liegekomfort nach aktuellem Standard und der Röhren-TV lieferte Bilder aus Deutschland. Wir haben die Zeit hier sehr genossen!!!