Wine bar

Reviews of Vincci Ponte de Ferro

4 out of 5
Vincci Ponte de Ferro
1 Rua do Casino da Ponte, Vila Nova de Gaia

Reviews

9.8

Exceptional

Rating 10 - Excellent. 399 out of 442 reviews" "
Rating 8 - Good. 33 out of 442 reviews" "
Rating 6 - Okay. 4 out of 442 reviews" "
Rating 4 - Poor. 2 out of 442 reviews" "
Rating 2 - Terrible. 4 out of 442 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the old city; spectacular views; great service.
Stayed 2 nights in May 2024
Response from João Rei - Guest Experience on 26 May 2024
Dear Amit,It is a great satisfaction to receive your wonderful feedback on your stay. We are delighted to know that your days at Hotel Vincci Ponte de Ferro were perfect for you, with the amazing location of the hotel and stunning views of the beautiful city of Porto. We hope to welcome you back again for another memorable experience with our excellent service.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this hotel and it was just as memorable as the first. Staff exceptional and rooms always a high standard with great votes of the bridge and city. Breakfast was also brilliant with a lot of options for everyone to choose from. Will definitely be back.
Stayed 2 nights in May 2024
Response from João Rei - Guest Experience on 26 May 2024
Dear Mr. Ben,Thank you for your wonderful feedback! We are thrilled to hear that your second stay at Hotel Vincci Ponte de Ferro was just as memorable as the first. It's great to know that you found the staff to be exceptional, as it is our main priority, and that the brilliant breakfast options made your stay enjoyable. We look forward to welcoming you back for another great experience in the future!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Mercy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations! Beautiful layout, ambience is lovely and great view of bridge/Porto! Conveniently located to various restaurants near the water and you can walk to so many shops/cafes! The hotel allows for easy access to top and bottom of bridge where you can walk across bridge and enjoy all Porto has to offer. Hotel also has lovely wine bar and we tried breakfast buffet with ample items to enjoy. Staff were friendly and helpful! Allowed us to store our luggage on last day so we can still enjoy Porto before we catch our train back to Lisboa! Definitely stay here again!
Stayed 2 nights in May 2024
Response from João Rei - Guest Experience on 20 May 2024
Dear Mrs. Mercy,We're thrilled to hear that Hotel Vincci Ponte de Ferro exceeded your expectations. It's fantastic that you enjoyed the beautiful layout, lovely ambiance, and the great view of the Luís I Bridge and Porto. We're glad that Hotel Vincci Ponte de Ferro's perfect location allowed you to explore the city. The main priority of all staff is to provide friendly and helpful service, and we're delighted that they could assist you so you could continue to enjoy Porto before your departure. We look forward to welcoming you back again on your next visit!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Carolanne, Chilliwack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were amazing, highly recommend
Stayed 6 nights in May 2024
Response from João Rei - Guest Experience on 20 May 2024
Dear Mrs. Carolanne,It is a great satisfaction to receive your recommendation and your perfect 5/5 review regarding your experience at Hotel Vincci Ponte de Ferro. We are delighted that you had a great time in Porto, and it will be a pleasure to welcome you on your next visit.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel in a great location. The staff are amazing in every way. Do not use Apple maps to find your way to the location from Porto as there is some glitch which will send you in circles.
Stayed 3 nights in May 2024
Response from João Rei - Guest Experience on 20 May 2024
Dear Mr. Murray,It is a great satisfaction to receive your wonderful review and to know you were pleased with your stay at Hotel Vincci Ponte de Ferro during your time in Porto. Our main priority is to ensure that you leave Porto and the hotel with amazing memories and moments. We hope to welcome you again in the very near future.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, stunning view of the bridges with a beautiful rooftop pool! A must stay & Great location!
Stayed 3 nights in May 2024
Response from João Rei - Guest Experience on 20 May 2024
Dear Mrs. Marina,Thank you so much for your amazing feedback! We're thrilled to hear that you enjoyed the stunning views of the bridges and the beautiful rooftop pool at Hotel Vincci Ponte de Ferro. The entire team is delighted that you found the location perfect for your stay and that you had an amazing time in Porto. We look forward to welcoming you back soon!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the property! perfect location and beautiful
Stayed 2 nights in May 2024
Response from João Rei - Guest Experience on 20 May 2024
Dear Mrs. Lizette,It was a pleasure to welcome you to Hotel Vincci Ponte de Ferro, and we are delighted to know that you had a perfect time in Porto, enjoying the hotel's unique location and the beautiful views of the heart of Porto. It will be a pleasure to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You couldn’t get a better location for Porto! Great place and staff were very helpful. Rooms are pretty small but the rest makes up for it!
Stayed 2 nights in May 2024
Response from João Rei - Guest Experience on 20 May 2024
Dear Mrs. Candice,We are very glad that you found the location of Hotel Vincci Ponte de Ferro perfect for Porto and for your plans. We are delighted by your kind words and satisfaction with your experience. We would be delighted to welcome you back again very soon for more memorable moments.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé dans le quartier achalandé de Porto. Caves à porto à proximité, plusieurs restaurants aussi à proximité vraiment il y avait énormément de choix et on pouvaient y aller à pied sans problème. Il y avait aussi un stationnement publique payant a côté de l'hôtel! Super séjour !!
Stayed 3 nights in Apr 2024
Response from João Rei - Guest Experience on 20 May 2024
Chère Mme. Alexandra,Nous vous remercions pour vos commentaires positifs. Nous sommes ravis que vous ayez apprécié la situation idéale de l'hôtel Vincci Ponte de Ferro dans le meilleur quartier de Porto. Nous sommes ravis de savoir que vous avez pu explorer les caves à vin de Porto et profiter de la variété de restaurants à proximité, tous accessibles à pied. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour et nous espérons vous accueillir à nouveau très bientôt!Cordialement,Vincci Ponte de Ferro

10/10 Excellent

guillermo

Liked: Property conditions & facilities
Very clean , and to walk to the port and restorant
Stayed 2 nights in May 2024
Response from João Rei - Guest Experience on 20 May 2024
Dear Mr. Guillermo,We are thrilled that you found Hotel Vincci Ponte de Ferro to be very clean and comfortable, with the perfect location for you to explore the beautiful city of Porto. It will be a pleasure to welcome you back again very soon and offer you another stay with a service of excellence.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Nasser, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and amazing staff. The staff went out of their way to help us resolve an issue unrelated too our stay.
Stayed 2 nights in May 2024
Response from João Rei - Guest Experience on 9 May 2024
Dear Mr. Nasser,It's a great pleasure to see how your experience at Hotel Vincci Ponte de Ferro was perfect and that all the staff were very attentive, making your time in Porto memorable and positive. We would be delighted to welcome you back again very soon for another great stay.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from João Rei - Guest Experience on 7 May 2024
Dear Mr. Gustavo,It is a great pleasure to receive your perfect review of your stay at Hotel Vincci Ponte de Ferro. We hope to welcome you back again very soon for another memorable experience.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Mina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel could not be more stunning. It is situated at the start of the Dom Luis Bridge on the Gaia side which lends itself to stunning views of the Douro River and Porto. Staff was very accommodating and we had no language issues. The room itself was beautifully decorated, it is small but typical for European hotels. It is a decent walk into Porto so I may recommend a hotel in the city itself if you are not used to walking. But if you don’t mind the walk across the bridge, you cannot beat this location.
Stayed 3 nights in Apr 2024
Response from João Rei - Guest Experience on 6 May 2024
Dear Mrs. Mina,We are thrilled by your review. It is our greatest satisfaction to read that you had a perfect and amazing experience at Hotel Vincci Ponte de Ferro. We thank you for your kind words, and we hope that you left Porto with beautiful memories, such as the views of the historical part of the city, the unique location, and the special treatment from all the staff. We would be delighted to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Douglas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Apr 2024
Response from João Rei - Guest Experience on 6 May 2024
Dear Mr. Douglas,Thank you very much for your wonderful review regarding your experience at Hotel Vincci Ponte de Ferro. It was a pleasure to welcome you to the hotel and to Porto. We hope to welcome you again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Tatiana, Alajuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt the cherry on top of our trip. This hotel is amazing, from its location it offers nice views of the Puente Luis I, and walking distance to Vila Nova da Gaia, Ribeira and Batalha. If you don't want to walk there's a metro stop just steps away from the door and it connects to everything else. Besides the location, the hotel has the most charismatic and helpful staff, always with a big smile on their faces and willing to go the extra mile. They honor the Portugal spirit and will talk your native language. The room was nice, spacious, and the bed super comfy. Also had a nice view of the bridge and river and so quiet to get us a well-deserved rest after roaming the city. If you want to avoid looking for eating options outside, their buffet breakfast is tasty and offers a lot of options for all. We stayed a bit longer since we had a late flight and they offer late check-out for a really reasonable fee. Again going the extra mile with hospitality. Definitely a great find, I can't recommend this hotel enough. I hope I can visit again soon
Stayed 3 nights in Apr 2024
Response from João Rei - Guest Experience on 4 May 2024
Dear Mrs. Tatiana,On behalf of all the staff at Hotel Vincci Ponte de Ferro, we extend our sincere gratitude for your exceptional and flawless review. It brings us immense satisfaction to see that your experience was so wonderful! Providing excellent service is our top priority, and we always strive to create memorable experiences for all our guests, with special attention to you. Your kind words and recommendation mean a lot to us, and we eagerly look forward to welcoming you back for another memorable stay soon. We hope you'll have the chance to further enjoy our delicious breakfast, comfortable rooms, and priceless views.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Michael

Travelled with family
Liked: Amenities, property conditions & facilities
One of the best hotels I have stayed at. Very affordable and friendly staff. Great location!
Stayed 1 night in May 2024
Response from João Rei - Guest Experience on 4 May 2024
Dear Mr. Michael,It's wonderful to hear that you had such a wonderful experience at Hotel Vincci Ponte de Ferro! We're delighted that you found the hotel to be one of the best you've stayed in, and that you appreciated the friendly staff, which is our main priority, as well as being a great location for your visit to Porto. Thank you for your kind words and we hope to welcome you again in the future!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Santos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give it an 11 if I could! First impression at check in was not great because we had to park off sight the first night. The person checking us in wasn’t very friendly but it could be because we were tired from our drive in. After a good nights rest things were much better. We got parking at the hotel! Breakfast was incredible. I can’t praise the staff enough. We loved it so much we extended our stay by 2 night. We loved it here. We couldn’t have picked a better place. If we ever come back to Porto, we’re staying here.
Stayed 3 nights in Apr 2024
Response from João Rei - Guest Experience on 4 May 2024
Dear Mr. Santos,It is immensely satisfying to read your beautiful review regarding your experience at Hotel Vincci Ponte de Ferro. We are delighted to know that you found comfort and relaxation during your days in Porto, thanks to the perfect location, wonderful views, and delicious breakfast. It was a pleasure to accommodate a guest like you. We hope to welcome you back again very soon for more memorable moments.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Nhora

Stayed 2 nights in Apr 2024
Response from João Rei - Guest Experience on 21 May 2024
Dear Mrs. Nhora,It is a great pleasure to receive your perfect score of 5/5 regarding your experience at Hotel Vincci Ponte de Ferro. We hope to have the opportunity to welcome you once again in Porto.Kind regards,Vincci Ponte de Ferro

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
They really need a SPA. After long days of walking and enjoying Porto, really need a few hours of relaxation with a good massage, Sauna and hydrotherapy before getting dress for a wonderful dinner.
Stayed 3 nights in Apr 2024
Response from João Rei - Guest Experience on 30 Apr 2024
Dear Mrs. Maria,We would like to express our sincere gratitude for your positive evaluation of your experience at Hotel Vincci Ponte de Ferro. We hope that you had a really good time and found comfort with the perfect location for exploring Porto. It would be a pleasure to welcome you on your next visit so you can enjoy all the facilities of the Hotel.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

caroline, east hartford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 4 May 2024
Dear Mrs. Caroline,Thank you very much for your perfect feedback of 5/5 regarding your wonderful experience at Hotel Vincci Ponte de Ferro. We hope to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a unique view of Porto from Villa Nova de Gaia, and it is a great location for visiting Porto. The Sky Bar was a lot of fun. Staff were very friendly and helpful. Overall a great experience.
Stayed 2 nights in Apr 2024
Response from João Rei - Guest Experience on 27 Apr 2024
Dear Mr. Paul,Thank you very much for your fantastic 5/5 review regarding your satisfaction and experience at Hotel Vincci Ponte de Ferro. We are delighted to know that our facilities and staff met your expectations, and that we were able to provide a memorable experience for your trip to Porto. We hope to welcome you back very soon for more pleasant moments.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Marianela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this Hotel for a stay in Porto. The staff went above and beyond to be so helpful with whatever we required. All the port lodges are on this side of the river, so it’s convenient for that aspect of a Porto visit. The views of the Dom Luis 1 bridge from the river view rooms are spectacular; it’s beautifully lit at night! Loved the elevator which delivers you up or down to the different street levels required. We would definitely stay here again on our next visit.
Stayed 3 nights in Apr 2024
Response from João Rei - Guest Experience on 27 Apr 2024
Dear Mrs. Marianela,Thank you for your glowing feedback! We're thrilled to hear that you had such a perfect stay at Hotel Vincci Ponte de Ferro and highly recommend it. It's fantastic to know that our staff went above and beyond to be helpful, and that you enjoyed the convenience of our location for visiting the port lodges and the city center. We can't wait to welcome you back on your next visit to Porto to enjoy the stunning and priceless views of the most iconic places of Porto, such as the Luis I bridge.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Harshita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Location!! Location!!! Loved the hotel, the perfect location and proximity to iconic spots in Porto, the excellent service and the beautiful view of the river and the bridge from the room. The dinner and wines were very good as well. Great experience overall.
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 27 Apr 2024
Dear Harshita,We're delighted to hear that you enjoyed your stay at Hotel Vincci Ponte de Ferro! Knowing that the hotel had the perfect location and proximity to the main iconic spots in Porto for your travel plans, along with the excellent service and beautiful views of the river and bridge from your room, are our top priorities. Thank you for sharing your experience and we look forward to welcoming you back for another great stay!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing views and convenience to everything. The breakfast was wonderful I felt very special staying here
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 20 Apr 2024
Dear Mrs. Cheryl,We are pleased to know that you felt very welcome and special at Hotel Vincci Ponte de Ferro during your days in Porto. It is a great satisfaction to know that you loved the delicious breakfast and the wonderful views from the hotel. We would be delighted to accommodate you once again for another memorable experience.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent customer service and installation
Stayed 2 nights in Apr 2024
Response from João Rei - Guest Experience on 20 Apr 2024
Dear Mr. Jorge,It is a great pleasure to know that you had a perfect experience at Hotel Vincci Ponte de Ferro. Thank you for letting us know that we achieved our main priority of providing you with a service of excellence. We will be delighted to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a stunning view, convenient location near the train, and very comfortable rooms. We loved staying Vincci Ponte de Ferro and cannot wait to return!
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 20 Apr 2024
Dear Mrs Lisa,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the stunning views, convenient location and comfortable rooms at Hotel Vincci Ponte de Ferro. It gives us great satisfaction to know that you had a perfect stay in Porto at the Vincci Ponte de Ferro. We can't wait to welcome you back for another unforgettable experience!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, nice staff, absolutely clean and great spot to discover Porto. We will come back again.
Stayed 3 nights in Apr 2024
Response from João Rei - Guest Experience on 11 Apr 2024
Dear Mrs. Alexandra,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at Hotel Vincci Ponte de Ferro and found our staff very friendly and the location convenient for your plans in Porto. We look forward to welcoming you back again soon for another memorable stay.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Raul, San Juan

Liked: Staff & service, property conditions & facilities
Very central and my room had a nice view. I had some difficulty with arranging the water temperature. Too cold or too hot.
Stayed 2 nights in Apr 2024
Response from João Rei - Guest Experience on 11 Apr 2024
Dear Mr. Raul,We are pleased to hear that you enjoyed the beautiful views from your room and throughout the facilities at Hotel Vincci Ponte de Ferro during your stay. Thank you for choosing us, and we hope to have the opportunity to welcome you once again on your next visit to Porto.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

LaShawnda

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I walked in to my last few moments, I received the best, most courteous treatment and service. The staff were very accommodating with a smile! The location was perfect for my schedule, experiencing many sights in a short period. I highly recommend!
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 11 Apr 2024
Dear Mrs. LaShawnda,Thank you for your glowing review! We're thrilled to hear that you received excellent and courteous treatment from the moment you arrived until your departure at Hotel Vincci Ponte de Ferro. We are pleased that the location of the hotel was perfect for your plans. Your recommendation means a lot to us! We hope to have the pleasure of welcoming you back in the future to provide you another wonderful stay with a service of excellence.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 7 Apr 2024
Dear Mrs. Lena,It is a pleasure to receive your 5/5 score regarding your satisfaction with your stay at Hotel Vincci Ponte de Ferro. We hope to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and views.
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 3 Apr 2024
Dear Mr. Jose,Thank you very much for your perfect review rating of 5/5 regarding your recent stay at Hotel Vincci Ponte de Ferro. It brings us immense pleasure to see that the hotel's location and views perfectly suited your plans and met your expectations. We eagerly anticipate the opportunity to welcome you back to our hotel very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular experience. The views, the service, the ambiance. It exceeded our expectations.
Stayed 2 nights in Mar 2024
Response from João Rei - Guest Experience on 20 Mar 2024
Dear Mrs. Stephanie,We are thrilled to hear that you had a spectacular experience in Hotel Vincci Ponte de Ferro! It's wonderful to know that the views, service, and ambiance exceeded your expectations. Your satisfaction is our top priority, and we're delighted to have provided you with such a memorable experience. If you ever find yourself back in the area, we would love to welcome you again!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from João Rei - Guest Experience on 14 Mar 2024
Dear Mr. Jordan,It is a great satisfaction to receive your perfect score of 5/5 regarding your experience at Hotel Vincci Ponte de Ferro. We hope to have the pleasure of accommodating you once again on your next visit to Porto for another perfect stay.Kind regards,Vincci Ponte de Ferro

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vincci Ponte de Ferro is a very nice hotel. It had wonderful views of Porto. It is also great for sunsets. The hotel it's located in a great area and is very convenient to both Gaia and Porto. I would highly recommend friends and family to stay here
Stayed 4 nights in Feb 2024
Response from João Rei - Guest Experience on 12 Mar 2024
Dear Mrs. Elizabeth,Thank you so much for your wonderful review of Hotel Vincci Ponte de Ferro! We're thrilled to hear that you enjoyed the hotel's beautiful views of Porto. We appreciate your recommendation. We hope to host you again on your next visit to Porto!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

David

Stayed 3 nights in Mar 2024
Response from João Rei - Guest Experience on 1 Apr 2024
Dear Mr. David,Thank you very much for your perfect score of 5/5 regarding your memorable experience at Hotel Vincci Ponte de Ferro. We would be delighted to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was recommended by a friend who had previously stayed. My travel friend and I were definitely happy with our stay! It’s a beautiful hotel that is central to most places!
Stayed 3 nights in Feb 2024
Response from João Rei - Guest Experience on 9 Mar 2024
Dear Mrs. Emily,Thank you for choosing Hotel Vincci Ponte de Ferro based on your friend's recommendation! We are delighted to hear that you enjoyed your stay. Our goal is to provide a beautiful experience for all our guests, and we're pleased to know we succeeded in making your visit enjoyable. We hope to have the pleasure of welcoming you back in the future for another great experience.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from João Rei - Guest Experience on 22 Feb 2024
Dear Mr. Konstantin,Thank you very much for your amazing review of your stay at Hotel Vincci Ponte de Ferro. We are delighted to see that you had a perfect and pleasant stay. We hope to welcome you back again.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from João Rei - Guest Experience on 5 Feb 2024
Dear Mr. Nick,We would like to express our sincere gratitude for your wonderful review regarding your stay at Hotel Vincci Ponte de Ferro during your time in Porto. We trust that you enjoyed a pleasant stay and created amazing memories, especially with the beautiful views from the hotel and your room. We look forward to welcoming you again.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in great location
Stayed 3 nights in Jan 2024
Response from João Rei - Guest Experience on 3 Feb 2024
Dear Mrs. Casey,It is a great pleasure to receive such a positive and wonderful review regarding your stay at Hotel Vincci Ponte de Ferro. We hope that you enjoyed the stunning views of the beautiful city of Porto and the unique location of the hotel for your travel plans. We look forward to welcoming you back again to create more memorable moments.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

abraham

Stayed 2 nights in Jan 2024
Response from João Rei - Guest Experience on 20 Mar 2024
Dear Mr. Abraham,Thank you very much for your perfect evaluation of your wonderful stay at Hotel Vincci Ponte de Ferro. We hope to welcome you again for another amazing stay.Best regards,Vincci Ponte de Ferro

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views and perfect location! Excellent wine bar as well.
Stayed 2 nights in Jan 2024
Response from João Rei - Guest Experience on 31 Jan 2024
Dear Mrs. Dalia,It is a great pleasure to receive such a wonderful review regarding your stay at Hotel Vincci Ponte de Ferro. We are delighted to see that you loved the stunning and priceless views offered by all the hotel facilities, and that you were also impressed with the Wine Bar. We hope to welcome you again on your next visit to Porto to provide you with another memorable Vincci experience.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with fantastic views looking over the Douro and Luiza bridge -- with double-paned windows that block noise. My only caveat with this hotel was that I think breakfast, at least continental, should be included. (and I'm not even a breakfast person).
Stayed 3 nights in Jan 2024
Response from João Rei - Guest Experience on 15 Jan 2024
Dear Dominique,It brings us immense satisfaction to read that your stay at Hotel Vincci Ponte de Ferro was perfect and enjoyable. We are delighted that you appreciated the priceless views of the beautiful city of Porto. We sincerely hope you will have the opportunity to visit us again and indulge in our delicious and varied breakfast.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, nice staff, modern structure with the best view of Porto!
Stayed 2 nights in Jan 2024
Response from João Rei - Guest Experience on 8 Jan 2024
Dear Mr. Alberto,It is a great satisfaction to read such an amazing review regarding your stay at Hotel Vincci Ponte de Ferro. We hope you enjoyed the priceless views of the beautiful city of Porto and the unique location of the hotel, creating unforgettable memories. We hope to welcome you again.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic !
Amazing hotel! Beautiful design, location was incredible. Beautiful view of the city. Breakfast is delicious, the host makes sure the first day you know where everything is at the breakfast area. Best housekeeping I have seen in a while. The room is perfectly made every day. Staff was super nice. Highly recommended.
Stayed 3 nights in Jan 2024
Response from João Rei - Guest Experience on 8 Jan 2024
Dear Mrs. Claudia,We are very glad to hear that you had such a positive experience at Hotel Vincci Ponte de Ferro! It's wonderful that the staff's friendliness left a lasting impression. Our main priority is to provide a service of excellence and create a memorable stay. We hope to welcome you once again to the beautiful city of Porto.Kind regards,Vincci Ponte de Ferro

8/10 Good

Celine

Stayed 3 nights in Jan 2024
Response from João Rei - Guest Experience on 31 Jan 2024
Dear Mrs. Celine,We would like to thank you for your positive review regarding your experience at Hotel Vincci Ponte de Ferro. We hope that you left Porto with amazing memories and were comfortable during your stay at the hotel. We look forward to welcoming you on your next visit.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Lisa, Murphy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with fantastic view of Porto and the Douro river. You can see several of the bridges crossing from Nova de Gaia to Porto. Metro stop within steps of hotel entrance.
Stayed 7 nights in Dec 2023
Response from João Rei - Guest Experience on 1 Jan 2024
Dear Mrs. Lisa,We are very pleased to see that you had a perfect and pleasant stay at Hotel Vincci Ponte de Ferro. It is a great satisfaction to read that our unique location and the priceless views were completely perfect for your plans in Porto. We hope to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Fuad

Stayed 3 nights in Dec 2023
Response from João Rei - Guest Experience on 31 Jan 2024
Dear guest,We would like to express our sincere gratitude for your amazing review regarding your perfect stay at Hotel Vincci Ponte de Ferro. We hope to welcome you again very soon for another memorable experience.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Solange, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Gaia with amazing views of Porto.
Stayed 4 nights in Dec 2023
Response from João Rei - Guest Experience on 27 Dec 2023
Dear Mrs. Solange,We would like to thank you for your amazing review and preference in Hotel Vincci Ponte de Ferro. It is a great pleasure to see that you loved your experience with us and you left Porto with beautiful memories. We hope to welcome you back very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Nelvi, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! I have nothing negative to say. Everyone was nice, especially our friend Ricardo at the bar on floor 11. He was super attentive and professional. I put a 4 on staff because I want to recommend training to front door staff when it comes to customer assistance. I and other people that were staying there came and ask the ladies at the front for help on different things, we had issues with getting a train ticket and they dismissed us and were not very helpful. Other than that this is a great location to stay! Love the room and the ambiance.
Response from João Rei - Guest Experience on 20 Dec 2023
Dear Mr.,We would like to express our sincere gratitude regarding your review of your stay at Hotel Vincci Ponte de Ferro. It is immensely satisfying to learn that you had a positive experience with us. Your observations are invaluable, and we will certainly take them into consideration to further improve our services. We are committed to providing excellent service, and your feedback plays a crucial role in this endeavor. We hope to have the pleasure of welcoming you back very soon.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Miguel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular servicio
Stayed 3 nights in Dec 2023
Response from João Rei - Guest Experience on 20 Dec 2023
Dear Mr. Miguel,Thank you very much for your amazing review regarding your stay at Hotel Vincci Ponte de Ferro. We hope to welcome you back very soon.Kind regards,Vincci Ponte de Ferro