Lobby
Check availability

Reviews of Hotel América

3 out of 5
Hotel América
Rua Santa Catarina, 1018, Porto

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 373 reviews" "
Rating 8 - Good. 145 out of 373 reviews" "
Rating 6 - Okay. 69 out of 373 reviews" "
Rating 4 - Poor. 28 out of 373 reviews" "
Rating 2 - Terrible. 11 out of 373 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Davor

Liked: Property conditions & facilities, room comfort
One morning our room was not cleaned! Not enough towels, just 2 for us two?. But when we said that to very kind and professional recepcionist Raffaela everything was much better. The staff serving breakfast is little bit to old. You need younger people. Location is convenient. All together solid good.
Stayed 4 nights in Oct 2023

8/10 Good

Randall, Olaulim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A problem with air-conditioning first night, but was resolved without too much trouble. Great showers and beds. Reception staff very pleasant and helpful. Breakfast good except for Nescafe coffee machine. Nice location.
Stayed 5 nights in Oct 2023

10/10 Excellent

Falih, Mosman

Liked: Cleanliness, staff & service, amenities
15min to 20min walk to town hall. Very good location. Staff are friendly . The only thing is you can hear noise of people in the corridor. Breakfast was ok for three star hotel.
Stayed 1 night in Oct 2023

8/10 Good

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, roomy and easy access to city
Stayed 2 nights in Sep 2023

2/10 Terrible

Saadet

Stayed 5 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice. The breakfast in the morning was also a nice touch. They had a nice variety of food, so each morning I had something different. My room was a bit small, but it was perfect for a solo trip. Everything is in walking distance if you don’t mind walking. Night life 15 mins away, restaurants minutes away, the sites also between 10-20 mins away. A good place to stay and worth the $.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 7 nights in Jul 2023

10/10 Excellent

Lech

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Raymond

Stayed 2 nights in Jul 2023

8/10 Good

charlie

Stayed 2 nights in Jun 2023

8/10 Good

Martin

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Aneta

Stayed 3 nights in Jun 2023

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

John

Stayed 1 night in Apr 2023

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Bledar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Oct 2022

8/10 Good

Stephen

Stayed 1 night in Aug 2022

2/10 Terrible

rosa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Mistry

Stayed 2 nights in May 2022

10/10 Excellent

Sunil

Stayed 1 night in May 2022

10/10 Excellent

Mohammad

Stayed 1 night in May 2022

8/10 Good

celisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very basic, good value hotel. My first room was unacceptable as it had only a sliver of a window and I felt extremely claustrophobic. They were able to move me the next day to the 1st floor facing the street which was much better! Quite lovey staff!! Minimal English spoken which is a bit unusual for the hospitality industry and very unreliable wifi. This post is written during the omnicron variant and I was required to go to the pharmacy and purchase a pcr test which was not stated in hotels.com . I was very annoyed by that as I was travel weary and the self test kit is tricky without English instructions.
Stayed 1 night in Dec 2021

8/10 Good

Filipe

Liked: Cleanliness, staff & service
Great budget hotel
Stayed 1 night in Dec 2021

4/10 Poor

Agrim

Disliked: Room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Absolutely comfortable... all the staff are friendly... they will helped you when you need help.. and they're approachable... I love this hotel... the location reachable in the city center... its perfect for your stay in porto..
Stayed 3 nights in Jun 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a 3 star expectation, not the room I booked. The price for room was a little steep.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
location is relatively good, hotel is NOT. you hear EVERY NOISE. Cleaning ladies clean at like 7.30 in the morning with noises like going to war. Forget to sleep after 8:00
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good rooms in excellent location
We booked this last minute after booking a different hotel which was shocking! We got the last room and I cant find 1 fault! Location Excellent, breakfast was good!
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

HUMBERTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great option
Staff very kind, nice breakfast, quite, great location, comfortable bed, clean. Great value
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent hotel for a 3 star. Rooms were clean, altough the bathroom is not modern the bedroom was quite decent.
Stayed 1 night in Aug 2019

6/10 Okay

sun

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for.
It is no more than 3 star hotel. Shower is moldy, bad WiFi connection. It works only the reception area.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good! I`ll back some day! The food was very good, also the location and the service
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Devia ter mais limpeza e melhor ambiente. Obrigado
Stayed 1 night in Jun 2019

8/10 Good

Ian, Dartford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Friendly staff especially at Breakfast. The breakfast is fantastic and sets you up for the hilly streets of Porto. The room was small but adequate. Lots of food outlets and restaurants close by and metro isn't too far.
Stayed 2 nights in Jun 2019

8/10 Good

tdj, TN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was quite pleasing. I selected it because it was close to my event in Porto. Staff were helpful. Room was clean. Minor plumbing problem was fixed quickly. The neighborhood is walkable and Metro is close enough. There's a major mall nearby, lots of places to eat, a laundry, and pharmacies on Santa Katarina.
Stayed 6 nights in May 2019

8/10 Good

Jagjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had a terrific stay. Everyone was available for all my desires And neededs
Stayed 3 nights in Mar 2019

8/10 Good

Nader

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Rodrigo

Liked: Staff & service, property conditions & facilities, room comfort
Good for a short stay
The hotel is in a good area, lots of cafés, restaurants and shopping centres nearby. It's next to a main road, so there were some car noises, but nothing too loud. Breakfast had a good selection of breads, jams, cakes and cheeses, but the coffee was awful! The only big negative was that the silicon sealant between the bathtub and the glass doors was covered in black mold.
Stayed 3 nights in Mar 2019

10/10 Excellent

Girivasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and tidy room.Cost effective - breakfast included. The breakfast was decent and sufficient. I really enjoyed staying there, It is about 20- 30 minutes walk from sau bento but also has some bus service close by. Would stay again definitely.
Stayed 2 nights in Jan 2019
Response from Isabel Alexandre on 13 Jan 2019
Thank you very much

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Alexandre on 7 Nov 2018
Thank you very much

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2018
Response from Alexandre on 7 Nov 2018
Obrigada

6/10 Okay

paul

Disliked: Room comfort
Terrible checking-in process
It hotel was good for the price but they had cancelled the room that I had booked as they said my credit card had been declined which it had not. I eventually stayed in a room in the hotel with 4 single beds
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. Room was very small but enough for two people. Breakfast was very good and fresh. Location was in reach of most attractions.
Stayed 3 nights in Aug 2018