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Reviews of Motel 6 Troutdale, OR - Portland East

2 out of 5
Motel 6 Troutdale, OR - Portland East
1610 Nw Frontage Rd, Troutdale, OR

Reviews

6.6
Rating 10 - Excellent. 270 out of 1006 reviews" "
Rating 8 - Good. 212 out of 1006 reviews" "
Rating 6 - Okay. 188 out of 1006 reviews" "
Rating 4 - Poor. 144 out of 1006 reviews" "
Rating 2 - Terrible. 192 out of 1006 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were all friendly and nice to work with. Unfortunately it seems like they have a lot of long term residents who are very loud all hours of the night. We had to listen to guy abuse his dog and threaten to kill someone who said they would call the cops on him. While there was a security guard walking around when we checked in, they seemed to magically be off by the time night rolled around and people got noise. Will not stay here again. It was awful!
Stayed 1 night in May 2024

2/10 Terrible

Alma

Worst so far, aircon did not work so non of us can sleep at night and have to open the door every now and then to get some cool air form outside.
Stayed 1 night in May 2024

8/10 Good

Don

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Jennessa

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very welcoming and friendly. Everything else was not great. The room smelled bad, wet dog is the best description. When I turned on the fan to air it out it heated up the room, even set to the coldest temp. There were burn marks/holes in the sheets. There are active train tracks very close and a bunch of dogs that barked incessantly. The location didn’t feel particularly safe.
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Motel 6 Troutdale on 4 May 2024
thank you for staying with us!

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Someone had a large dog that kept barking all night
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Don, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Decent accommodations for being an old hotel
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Don, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 Good

Michael

Stayed 1 night in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
it was ok
Stayed 1 night in Apr 2024
Response from Motel 6 Troutdale on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Zaida

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Don

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Motel 6 Troutdale on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management go above and beyond for the guests.
Stayed 4 nights in Apr 2024
Response from Motel 6 Troutdale on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Linda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job motel 6
Stayed 1 night in Apr 2024
Response from Motel 6 Troutdale on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in Apr 2024
Response from Motel 6 Troutdale on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stephanie, Sandy

Stayed 2 nights in Apr 2024
Response from Motel 6 Troutdale on 4 May 2024
Thank you for staying with us!

10/10 Excellent

Linda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionable, friendly, helpful. Ground clean and it's an older building but clean.They do a great journey b of keeping the Peace. They all work together well, which speaks for Management. Great! Thanks for a great time
Stayed 1 night in Mar 2024
Response from Motel 6 Troutdale on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service.
Stayed 5 nights in Apr 2024
Response from Motel 6 Troutdale on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Dale

Stayed 1 night in Apr 2024

8/10 Good

Kelsey

Liked: Staff & service, amenities
No ac. Other than that it was great.
Stayed 4 nights in Mar 2024
Response from Nancy Y. on 17 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Jim, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First off you can't go wrong staying in the gorge this hotel is great placement directly off the freeway lots of restaurants within walking distance the hotel itself is an older one but kept up nicely the frnt desk staff is very helpful the view of the gorge snow in the front hills bald eagles cool helicopters going all over the place lots to see they're staying in a couple rooms with some amazing views of the mountains around
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Matthew

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent management
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Matthew,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Chris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms Wasn’t Bad, Just Didn’t Feel Right
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Chris,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Alberto, Portland

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The security guy treated us badly, apart from the fact that we couldn't have limited visitors, I don't recommend them, bad experience.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi AlbertoAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. Lilith#Team6

6/10 Okay

Selina

Stayed 1 night in Mar 2024

10/10 Excellent

Vatara

Stayed 7 nights in Mar 2024
Response from Motel 6 Troutdale on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty mainly on property and train tracks very close. Noisy all night long. Bed was uncomfortable and walls needed painting. Owner would have a stroke.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Richard, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Chris

Liked: Staff & service
Best place for the money in the area. Great staff. Onsite security at night. High traffic. Your experience will be dictated by who your neighbors are. Ive had very tranquil and easy stays here and night where the people hanging around the motel made it hard to relax. Lots of dogs. Relatively safe. I will be staying there again no doubt.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Chris, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team6

10/10 Excellent

Steven

Travelled with family
Disliked: Property conditions & facilities
No air conditioning.
Stayed 1 night in Mar 2024
Response from Motel 6 Troutdale on 23 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Chandra

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities
It was very hot and we were you no ac until they switch it over. It was heat only at the time. Don't expect to be able to adequately control you temperature. They were not at all concerned. Otherwise it was a decent place. Didn't feel unsafe. It was calm and chill with adequate room minus nearly 77 degree external temperature which led to the very hot rooms
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Chandra,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Motel 6 Troutdale on 23 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 2 nights in Mar 2024
Response from Motel 6 Troutdale on 23 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chandra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxed.
Stayed 6 nights in Mar 2024
Response from Motel 6 Troutdale on 23 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeannette

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
laura could not have been more professional,kind, honest helpful and all around good person. i would definitely recommend you
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Will never in my life stay here again would rather sleep in my car
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Chandra

Liked: Staff & service
Overall good but the pet areas were out of bags and there is dog poo all over the grounds
Stayed 2 nights in Mar 2024
Response from Motel 6 Troutdale on 9 Mar 2024
thank you for staying with us!

2/10 Terrible

Stephanie

Travelled with partner
We needed an ADA accessible room, as I am in a wheelchair. The only rooms offered were on the 2nd floor - and there was no elevator. We cancelled our stay, please make sure my account is not charged.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Chandra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and mostly quiet. Room is adequate and free coffee in morning.
Stayed 8 nights in Feb 2024
Response from Motel 6 Troutdale on 9 Mar 2024
Thank you for staying with us!

10/10 Excellent

Jim, Vancouver

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
What I liked about the property is the cheap price for the rooms if you get the cheapest room keep in mind you don't get a microwave or a fridge we didn't do that the first day and lost all of our food employees and the service seem to be very on point and good cleanliness walls are dirty floors but you get what you pay for seems to be in a safe place and for the price you can't beat it we liked it enough to book another 10 nights with a room with a microwave and refrigerator this time very pleased with the price actually it is the lowest price I've ever seen in any motel hotel you can't go wrong if you're trying to save some money
Stayed 1 night in Mar 2024
Response from Motel 6 Troutdale on 9 Mar 2024
Thank you for the feedback and for having chosen us to stay with!

2/10 Terrible

Dan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked me in a ted like it was a big inconvenience to check someone in the room was sub par broken bed and tv
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Dan,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Vatara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best values ever
Stayed 1 night in Feb 2024
Response from Motel 6 Troutdale on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Harold,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Shauna, Hamilton

Stayed 1 night in Feb 2024
Response from Motel 6 Troutdale on 23 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Joel

Travelled with partner
Disliked: Cleanliness, amenities
Very noisy. The construction of the building is very poor because I hear noises, Neighbor’s TV is on all night I can even hear them talking. I can also hear some people running above our unit. It was traumatizing experience
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Joel, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Christopher

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb 2024
Hi ChristopherThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Coco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb 2024
Hi Coco,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb 2024
Hi Traveler, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Mark

Travelled with group
Disliked: Property conditions & facilities, room comfort
Dont leave anything valuable in site
This is a shady hotel in a sketchy part of town- but I shouldnt expect much for the price. No fridge or microwave but hey- theres a bottle opener in the bathroom attached to the vanity!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Mark, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rate , pretty nice place, great staff
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very run down and not clean
Their girl at the frint was great she resññy did her best to resolve our issues unfortunately there wasnt much she could as the rooms were in such poor condition and the housekeeps seemed rushed and overworked i have worked as housekeeping management and wpuld never allow this to happen i had asked for a new room due to our shower being really dirty and the lady allowed me to check the room prior to switching us over and she had to open four different rooms for me to check and we ended up staying in our orginal room because the other rooms were worse
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6