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Reviews of Motel 6 Portland, OR - Central

2 out of 5
Motel 6 Portland, OR - Central
3104 Se Powell Dr, Portland, OR

Reviews

6.2
Rating 10 - Excellent. 132 out of 841 reviews" "
Rating 8 - Good. 226 out of 841 reviews" "
Rating 6 - Okay. 207 out of 841 reviews" "
Rating 4 - Poor. 140 out of 841 reviews" "
Rating 2 - Terrible. 136 out of 841 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service
The pool was not working.
Stayed 2 nights in May 2024

8/10 Good

Gloriak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Guy

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Nancy Y. on 3 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Spencer

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Spencer,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Kimberly

Travelled with family
Disliked: Property conditions & facilities
Bed sheets were stained. Like an oil stain and had made a request at least a month ago for wheelchair accessible and they didn’t. My brother who has disability had to talk up the stairs which was really hard for him
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Kimberly,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Rocky

Disliked: Cleanliness
Stayed 9 nights in Mar 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Rocky,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Doug

Disliked: Property conditions & facilities
Key card had to be replaced several times and re-coded. Rooms smelled like cigarets in spite of being given non smoking rooms.
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Shaun

Disliked: Cleanliness, property conditions & facilities
Room was visibly dirty. Sink was unusable jetting out water that splashed out all over the counter. TV is room was comically small. Booked for two nights but passed on the second night based off room conditions. I highly recommend spending extra $$$ for a better room elsewhere.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi ShaunThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

AJ

Stayed 1 night in Mar 2024

8/10 Good

Casey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and it was pretty quiet. Plenty of food options in walkable distance.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Casey,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Good

AJ

Liked: Cleanliness, staff & service, amenities
Great customer service in the front! Angel, Amanda and the blonde lady (can’t recall her name) all were very helpful and sweet! Makes any issues you may have not that big of a deal there because the staff will take care of things to the best of their ability! Very personable
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi AJ,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

AJ

Liked: Cleanliness, staff & service
Angel was amazingly helpful to me just day before yesterday. Most of the staff in the office are great. Amanda is very efficient and the blond lady, I can’t recall her name is such a sweetheart all the time.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi AJ,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

AJ

Liked: Cleanliness, staff & service
Great staff at the front desk. Angel and Amanda stick out to me the most being helpful for my stay as long as I’d been there. Very helpful and go above and beyond.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi AJ,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 4 Apr 2024
Hi Jennifer,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

2/10 Terrible

Leticia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stay here only if you're desperate. Lots of sketchy people in the parking lots. The room smelled like cigarettes (even though I asked for non-smoking). Everything was dented and dusty. There was blue paint splattered all over the desk. The windows were peeling back from the wall (or someone tried to break in). I walked in and walked right back out. They could keep my $70. Spend an extra fifty dollars to stay somewhere else that's clean and safe. The only good thing I have to say about this place is that the front desk lady was super nice.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Leticia,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Michael,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Response from Brand Experience Team on 26 Mar 2024
Hi AJ,Thank you for the excellent review! Maz K.#Team6

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible property
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Kevin,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting surroundings... Homeless person knocking on my door.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Kevin,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Sarah, Buena Park

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog poop everywhere. Poor water pressure in the shower. See previous review.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Sarah,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Poor

Sarah, Buena Park

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a double bed room, non-smoking, w/fridge for 2 nights, upon check in we were told that the type of room we reserved couldn't be accommodated because someone else needed the room the following night. Which made absolutely no sense to us, what does it matter to us who needs this type of room the following night. We're here, today, and we need it for 2 nights and we have a reservation ourselves. Our reservation should trump theirs if we're here first... no? Either way, they said no. They canceled our reservation right there and then and rebooked us for the same room but just for one night. Again, made no sense to us. So we took our double bed, non-smoking, w/fridge room and immediately logged onto the site and re-reserved the identical type room for the following day. In the morning instead of checking out we went into the office and said "hello, we're here for our second reservation and btw we're already in a room so no need to move us." And that worked. What an inconvenient pointless situation. Also, all the pet areas completely covered in feces. We picked up our doggy's mess plus more to help leave a cleaner area for our dog to use again. Lastly, outdated accommodations, poor drip-like water pressure in the shower.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Sarah,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
discusting... homeless knocking on my door!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Kevin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
place sucked,,,, asked for shampoo.... "we are a motel ... not a hotel". was the response.... Downton Hotel is$70 and 0ffers everything...
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Kevin, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Kevin

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
shannon was great
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Kevin, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Tobias

Business traveller
Liked: Cleanliness, staff & service, amenities
I had no issues it was cool 😎
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Tobias,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Good

Mercedes

Liked: Cleanliness, staff & service
Accommodating staff
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 29 Feb 2024
Hi Mercedes,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Javar

Business traveller, Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
First off, there is dog poop literally everywhere - in the parking lot, by the stairs, smeared across concrete, and nobody picks it up out of the grass so its all smushed in. It's absolutely disgusting. Secondly, the water line broke in only ONE of the three buildings and we have had no running water for over 24 hours. They won't move us to a different room or offer any sort of compensation. I literally can't flush the toilet or wash my hands. When I've asked about it being fixed as I planned to stay one more night, the lady at the front desk copped a giant attitude and told me "well you don't have to stay" when I said that charging me $90 for a hotel with no running water was ridiculous. I've stayed at multiple Motel 6 locations and this is the worst one I've ever been to. By far. And that bar is already pretty low. Also, when the water was running, the showers at this location are a joke! They are smaller than an RV shower and you whack your elbows repeatedly just trying to bathe, and I hope youre flexible enough to bring your feet up to your chest to clean, because you sure aren't able to bend over the shower is really that small. For reference, I'm 5'5 and petite build and it's tiny for me. Oh, and bring your own towels because they never have any! If I could give negative stars I would.
Stayed 7 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Javar,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 Poor

Emily

Stayed 2 nights in Jan 2024

2/10 Terrible

Loydi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

4/10 Poor

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
3 times I complained because they continued to give my room key to people who weren't staying there but I had to show my id to prove it was my room the manager even let someone in just because someone knows you doesn't mean that you want them in your room while you're gone and I spent 2 weeks here. The dog area was absolutely disgusting I have 2 dogs and neither of them would go near the grassy area to go potty because even a dog doesn't want to step in poop absolutely disgusting people should definitely pick up after their own dog but someone should be responsible for cleaning that area anyways just saying. Also no fridge or microwave in the room if you want to heat something up gotta go to the lobby very annoying
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Jennifer,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

6/10 Okay

alan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Jennifer

Business traveller, Travelled with pets, Travelled with partner
Disliked: Staff & service
On three occasions the person at the desk gave our key to someone else someone who was not on the room and had no business being inside of our room
Stayed 7 nights in Dec 2023

2/10 Terrible

Toni

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst motel 6 ever. Squeaky uneven uncomfortable bed. Tv didn’t work. Ice machine broken. Sketch looking people and needles and homeless litter all around the property.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Toni,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Samuel

Stayed 2 nights in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Peggy Sue, Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here twice now for just a night yo fly out of Portland. It is off the beaten path, but very clean and they enforce their rules for the property. Room was clean, pleasant staff, and quiet night’s sleep.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 3 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

April

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Laurel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Rhett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet

8/10 Good

jazmyne

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service
Amanda and rest of front desk staff were excellent!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 19 Dec 2023
Hi Kevin, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Tracy

Business traveller
Disliked: Amenities
Shannon was an angel. So friendly and helpful.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
It was what you would expect of motel 6. Just a bed to sleep in. Found hair in the bed and hardwood floors were an interesting choice. Nothing fancy. Rooms definitely need updating. Staff was great, very friendly.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hi Angela, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

8/10 Good

Donnapus

Liked: Cleanliness
-
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 19 Dec 2023
Hi Donnapus, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

6/10 Okay

Kemberly

Travelled with group
Disliked: Amenities, property conditions & facilities
If you need a place to sleep sure this is okay. I wish they had at least a microwave. You can pay a little more for a better place.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 12 Dec 2023
Hi Kemberly, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Barry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023