All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is not far from Portland raceway and it was a cheaper room , but lots of homeless persons in this area .
Chris
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 20 May 2024
Hi Chris,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
Dirty everything spit balls in shower, sticky tables, dirty sink, not vacuumed.
jason
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi JasonAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
The TV woudn't work. The desk clerk tried several things to remedy the problem with no success. It was a busy time so no other rooms were available. The heater was terrible. Had to set it to 80 degrees to get somewhat comfortable.
Robert
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Robert, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6
6/10 Okay
Ric
Travelled with group
8 Apr 2024
Disliked: Cleanliness, amenities
Dirty, rundown, had to ask for towels after they were taken from the room and room not cleaned. No coffee maker. This is the second different motel 6 I've stayed at that's been dirty. I'm done
Ric
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Ric, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Natalie #Team6
8/10 Good
Richard
Travelled with family
7 Apr 2024
Liked: Staff & service, amenities
Staff were very accommodating with questions or concerns.
A few issues came up with other guests during the stay.
The price of the property reflected the issues.
Richard
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Richard, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6
I saw hairs on the floor of washrooms and also found hairs on my bedsheet. Smell is not good when I opened the door of my room. The back of washroom door is not clean.
Patricia
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Patricia, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
8/10 Good
Heng
Travelled with family
23 Mar 2024
Liked: Cleanliness, staff & service
It’s fair
Heng
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 1 Apr 2024
Hi Traveler,Thank you for positively rating your stay!Lilith#Team6
4/10 Poor
Thomas
10 Mar 2024
Liked: Cleanliness, staff & service
Was only given small, hand towels. No large towels were in room.
A fairly noisy place.
The young woman at the front desk that checked me in was nice and helpful, though.
Thomas
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Thomas, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
The staff was helpful but our room was discusging. Dirty sheets, pillows even our towels. Our room smelt like cigarette smoke and dogs were packing right next to our room even through the floor was labeled no pets.
Claudia
Response from Brand Experience Team on 18 Mar 2024
Hi Claudia, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
The property manager was so rude. We arrived the hotel around 12:00am and showed the confirmation from Expedia. The manager kept us outside for 2 hours as she kept repeating that the booking has not confirmed by Expedia. I have to made double payment to stay the property at the middle of the night. We also has to call expedia to figure things out. Altough the experida customer service was giving the hotel manager the payment clarification number, the manager was still arrogant to let us in the hotel. The worst customer service I have ever received.
This is a clean, affordable, functional place to rest. The staff are hardworking and my room was diligently serviced and made up each day. The wifi and TV worked well, and coffee was provided each morning in the lobby.
The location is conveniently close to a highway and the racetrack. It is in a more industrial neighborhood, but I never felt unsafe.
Eric
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi EricWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
stay anywhere else. People LIVE in this hotel. Someone let their dog crap in front of the front door and tracked it through the lobby. hotels.com and motel 6 systems do not communicate well and my reservation was lost and the clerk and his jerky manager Roxanne had NO IDEA how to handle this case. I stood in the lobby for almost 4 hours. after 4 hours, Roxanne finally figured out the problem and got me one of the two rooms I paid for but it still didn’t get me the other hotel room I needed for the 5 people in our group.
she went into deep details about how and why it happened but it didn’t matter to me because I didn’t have the room I needed, got frustrated and I finally lost my cool at 3:15 am. she decided to be an a**hole and called security on me to escort me out of the lobby for raising my voice. how about if your company does business with hotels.com you have some goddamn policies and procedures to deal with situations quickly and not leave travel weary customers standing in your lobby for 4 hours!
Jennifer
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
Room was not clean. Sheets dirty and another persons hair was on my pillow when I got there.
Shane
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Shane,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
Outstanding check in with clerk, quick, efficient, and informative .
Ben
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Ben,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
4 channels on the TV. Burn holes in the bedding. The bed is terrible.
Joseph
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Joseph,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
Not in the best part of Portland but one of the best Motel 6 I’ve been to
Kenneth
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
10/10 Excellent
Leon
Business traveller
26 Jan 2024
Liked: Staff & service, amenities
The staff was very helpful.
Leon
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 5 Feb 2024
Hi Leon,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
10/10 Excellent
Chandra
Travelled with family, Travelled with pets
22 Jan 2024
Liked: Cleanliness, staff & service
It was effective, easy to get to, and not bad to get around.
Chandra
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Chandra,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
Overall great experience. Ice storm came and they did nothing beyond entrance to remove it. It is obvious they have not dealt with ice often and not really something I hold against them.
Chandra
Stayed 13 nights in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Chandra,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6
I really wanted to use the tub for a bath. But, no stopper. I was able to use something to fill the tub, but there was only a wall, no place to make my head comfy. That would be my only dislike. I was comfortable sleeping, it was quiet (I do wear earplugs), however, no alarm clock. The staff was friendly. Room was clean. Thank you to all.
Debbie
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
10/10 Excellent
Ranulfo
10 Jan 2024
Ranulfo
Stayed 1 night in Jan 2024
2/10 Terrible
David
Travelled with pets, Travelled with partner
9 Jan 2024
Disliked: Property conditions & facilities
The thermostat was hanging off the wall. The bathroom sink drain leaked on the floor. Hair in the shower, hair in the bathroom sink. The windows and mirrors has fingerprints all over them. I understand its a cheap room but come on its completely unacceptable. I feel dirty after I left. DO NOT RECOMMEND.
David
Stayed 1 night in Jan 2024
2/10 Terrible
Verified traveller
7 Jan 2024
Disliked: Staff & service, room comfort
Verified traveller
Stayed 1 night in Jan 2024
6/10 Okay
Adrian
6 Jan 2024
Adrian
Stayed 1 night in Dec 2023
10/10 Excellent
FNU
4 Jan 2024
FNU
Stayed 1 night in Jan 2024
10/10 Excellent
Leon
4 Jan 2024
Leon
8/10 Good
Deborah
Travelled with pets
2 Jan 2024
Liked: Amenities
Great and affordable. It’s perfect if you’re heading north on the I5 since you’re mostly past the traffic bottleneck.
Industrial area near the Amazon delivery warehouses. it’s got its share of dumped trash on surrounding streets. Dog friendly with a small grassy area for pups to wandering and do their business. However, owners don’t seem to care to pick up after their pooches even with the supplied bag station, so there are quite a few mines all over. We ended up walking over to the depots so as not to step in anything.
Would stay again if the prices stay on the low side.
Deborah
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Deborah,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
10/10 Excellent
Karen
1 Jan 2024
Karen
Stayed 1 night in Dec 2023
8/10 Good
Joyce Marie
30 Dec 2023
Liked: Cleanliness, staff & service
The staff were very helpful answering all my questions, giving advice and directions. I really liked the having the washer and dryer available. The quality of the free morning coffee was good. The rooms were pretty basic, but the TV screen was nice and clear. The wood floors were cold, some rugs would have been good and using dryer sheets or fabric softener would make the towels softer. It was pretty close to the airport in an industrial area. The people at the front desk were particularly helpful and knowledgeable.
Joyce Marie
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Joyce MarieWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6