Exterior

Reviews of Hyatt Regency Portland at the Oregon Convention Center

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 829 out of 1091 reviews" "
Rating 8 - Good. 160 out of 1091 reviews" "
Rating 6 - Okay. 44 out of 1091 reviews" "
Rating 4 - Poor. 29 out of 1091 reviews" "
Rating 2 - Terrible. 29 out of 1091 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel! Walking distance to the Moda Center.
Stayed 1 night in May 2024
Response from Joey Brooks on 26 May 2024
Thank you for your kind rating of 4/5! Hopefully, we have the privilege of hosting you again for your Moda Center events or any short getaway! Have a spectacular week!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful comfortable room with a view of the ocean. The staff was friendly and accommodating and the breakfast was delicious. There was quick easy access to both the beach and downtown.
Stayed 1 night in May 2024
Response from Joey Brooks on 26 May 2024
We are so excited you enjoyed the view during your stay and appreciate your 5/5 rating! Our staff prides ourselves on helping guests out at every turn. Have a wonderful week and we hope to host you again!

10/10 Excellent

Julie Lynn

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Joey Brooks on 21 May 2024
Thank you for your kind rating of 5/5! We hope you have a wonderful week!

10/10 Excellent

Tina, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Joey Brooks on 13 May 2024
We are happy that your stay with us was good. Thank you for your 5/5 rating and have a wonderful week!

10/10 Excellent

Risa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Joey Brooks on 13 May 2024
Thank you so much for your 5/5 rating! We hope you have an amazing week!

10/10 Excellent

Dave

Travelled with family
Liked: Amenities
Location. Service. Cleanliness.
Stayed 1 night in May 2024
Response from Joey Brooks on 12 May 2024
Thank you for your rating of 5/5! We do pride ourselves on our standards for service and cleanliness. Our location is pretty superb for easy access to the airport, downtown, the Moda Center, and Convention Center. We hope that your travels bring you back to Portland so we have the pleasure of hosting you again!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was SO helpful! I wish I had his name. One of my best check in experiences ever. Check out was great too (shout out Michael!) and I LOVED this hotel. Glitter pink lemonade was wild!!! So good! I just wish it had been there when I checked out.
Stayed 1 night in May 2024
Response from Joey Brooks on 12 May 2024
We greatly appreciate your 5/5 rating and stellar review, thank you! The person who checked you in was named Jame and we will be sure to let him know what you said. We love surprising our guests with cute little delighters like glitter lemonade! We hope you have a great week and hopefully we have the pleasure of hosting you again.

10/10 Excellent

Kalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a night following a concert at the moda center, easy walking distance to the moda, clean and nice on the inside
Stayed 1 night in Mar 2024
Response from Joey Brooks on 11 May 2024
We appreciate your kind review! We love to host concertgoers like you and pride ourselves on the convenience of walking in Portland from our location! We hope you have a wonderful week!

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Joey Brooks on 12 May 2024
Thank you for your review! We hope you have a wonderful week!

10/10 Excellent

Armando

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from The Hyatt Regency Portland Team on 10 May 2024
Thank you so much for the 5 out of 5 review of the hotel!

8/10 Good

Tristyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Hyatt Regency Portland Team on 8 May 2024
Good morning,Thank you for your review of the hotel.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great start with a gorgeous view of the River from our room.
Stayed 2 nights in May 2024
Response from The Hyatt Regency Portland Team on 6 May 2024
Thank you for the 5 out of 5 review! We are glad you enjoyed your room with the great view of the river!

10/10 Excellent

Enos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Hyatt Regency Portland Team on 7 May 2024
Thank you for the excellent review of the hotel!

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly comfortable beds in a very modern hotel.
Stayed 1 night in May 2024
Response from Joey Brooks on 6 May 2024
We highly appreciate your kind rating and review! I hope you have a wonderful week.

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from The Hyatt Regency Portland Team on 3 May 2024
Thank you for your 5 out of 5 review!

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Hyatt Regency Portland Team on 3 May 2024
Thank you for you 5 out of 5 review of the hotel!

10/10 Excellent

Suzan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing place to stay!
Stayed 1 night in Apr 2024
Response from Joey Brooks on 28 Apr 2024
Thank you so much for your review! We appreciate that everything was up to standards and hopefully we have the luxury of hosting you again!

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a fabulous view and we loved the modern clean streamline decor; including flooring. Thank you Eileen
Stayed 1 night in Apr 2024
Response from Joey Brooks on 28 Apr 2024
Thank you for your stellar review, Eileen! We are so elated to hear that you enjoyed your stay with us and that everything was up to standards. Hopefully, your travels will bring you back to Portland!

4/10 Poor

Nikoa

Stayed 1 night in Apr 2024
Response from The Hyatt Regency Portland Team on 16 May 2024
Good morning,Thank you for your review of the hotel. May we ask why you gave us a 2 out of 5 ranking so that we can take appropriate action?

10/10 Excellent

Sidway

Liked: Cleanliness, staff & service, property conditions & facilities
Righr next to the Moda Center and Max line
Stayed 4 nights in Mar 2024
Response from Joey Brooks on 28 Apr 2024
Thank you for your review! We are the best hotel in the area for attending all your sports, concerts, and specialty events at the Moda Center! If you ever find yourself back in town, we would be happy to host you again.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Joey Brooks on 26 Apr 2024
Thank you so much for your kind review! We are so happy you enjoyed your stay. We hope to see you in the future and until next time, be well.

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024
Response from Joey Brooks on 12 May 2024
Thank you for your rating of 5/5! We hope we have the privilege of hosting you again!

8/10 Good

DWIGHT H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Joey Brooks on 23 Apr 2024
Thank you for your generous review! We appreciate that you enjoyed your stay. We hope your travels bring you back to Portland and have a great week!

8/10 Good

Johannes

Travelled with family
Liked: Cleanliness, property conditions & facilities
Parking too expensive ($45!). The quiet room we requested was not quiet..... Looking outside, you could see the large air condition units below. Noise 24/7.
Stayed 1 night in Apr 2024
Response from The Hyatt Regency Portland Team on 23 Apr 2024
Thank you so much for your feedback. We are sharing your concerns with our team to improve future stays.

10/10 Excellent

Guillaume, Snoqualmie

Travelled with family
Would stay there again. Rooms are very nice and functional. Loved the restaurant and amenities including free EV charging. Only thing is location wise parking is hard and there is threat of break ins.
Stayed 1 night in Apr 2024
Response from The Hyatt Regency Portland Team on 22 Apr 2024
Good afternoon,Thank you for your 5 out of 5 review of the hotel. We are glad you enjoyed your stay. Thank you for your note about the parking, we will make sure this note is passed along to management.

6/10 Okay

Ryan

Stayed 1 night in Feb 2024
Response from Joey Brooks on 11 May 2024
Thank you for your review! Have a great week!

10/10 Excellent

Emma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property for one night with my fiancé and my mom. Checking in was a breeze, Valet asked if we needed help with our bags (which we declined). Upon entering the room, it was very clean. I had to call the front desk due to the TV in the room not working, which they quickly fixed under 10 minutes. Water pressure was absolutely amazing, so was the temperature of the water as well. Breakfast buffet was delicious, one small complaint from my fiancé and my mom was that the potatoes were a bit over-seasoned but they enjoyed the potatoes. Definitely would stay again!
Stayed 1 night in Apr 2024
Response from The Hyatt Regency Portland Team on 16 Apr 2024
Good morning,Thank you for your review of the hotel. We are happy to hear that you enjoyed your stay and that they room was clean and the shower was well pressurized and temperature was comfortable. We will pass along the note about the potatoes being a bit over-seasoned.

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of Portland We’re awesome from our room. The ability to just walk a few blocks to get to the motor center was a real big bonus. I definitely will stay here again.
Stayed 1 night in Apr 2024
Response from The Hyatt Regency Portland Team on 16 Apr 2024
Good morning,We are glad you enjoyed the views from the room and the easy walk to the Moda Center! Thank you for the 5 out of 5 rating!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Hyatt Regency Portland Team on 16 Apr 2024
Good morning,Thank you for your 5 out of 5 review of the hotel.

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice made getting to and from the Motta center simple and easy if your going to an event I will stay here in the future every time
Stayed 1 night in Apr 2024
Response from Joey Brooks on 14 Apr 2024
You are always welcomed back to the Hyatt Regency in Portland, Oregon. We love that our proximity to the Moda Center was a cornerstone to your visit. You really can't beat a less than 5 minute walk! Until next time, please have a fantastic week!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to Moda Center (that’s why I was here).
Stayed 1 night in Apr 2024
Response from Joey Brooks on 13 Apr 2024
We are less than a five-minute walk to the Moda Center! Whenever you have an event at the Moda Center, you are always welcomed to stay with us. We hope you have a great week and hopefully see you soon!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Hyatt Regency Portland Team on 15 Apr 2024
Good morning,Thank you for your 5 out of 5 review of the hotel!

10/10 Excellent

Maricela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!
Stayed 1 night in Apr 2024
Response from Hyatt Regency Portland Team on 11 Apr 2024
Hi, Thank you for your review of the hotel. We are glad to hear you had a great time!Thank you!

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior customer service and seamless friendly & easy check-in. Property is immaculately clean, modern and new. Exceptional stay and will return the next time in Portland.
Stayed 1 night in Apr 2024
Response from Hyatt Regency Portland Team on 9 Apr 2024
Hello! Thank you for the 5-star review of the hotel. We are glad to hear you enjoyed your stay.

10/10 Excellent

Harold

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed here while attending a show at the Moda Center. You can't ask for better location for this. It will definitely be our go-to for event hotels in this area. Lots of close restaurants as well. Great quality hotel and a good price.
Stayed 1 night in Apr 2024
Response from Hyatt Regency Portland Team on 9 Apr 2024
Hello! Thank you for your review of the hotel. We are glad that you enjoyed the location and were able to have a good night while going to a show at the Moda Center.

10/10 Excellent

Curtis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Hote; was very spacious
Stayed 2 nights in Apr 2024
Response from Hyatt Regency Portland Team on 8 Apr 2024
Hello! Thank you for your review of the hotel. Glad to hear you had a good time and that our staff were great!

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like Portland very much but the hotel was nice
Stayed 1 night in Mar 2024
Response from Joey Brooks on 7 Apr 2024
We are glad to hear the hotel was up to standards for you! We also appreciate your 5/5 rating! Even if you don't love Portland, you're always welcomed to stay with us. Have a fantastic week!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
A nice fellow greeted me at the front desk . Valet folks were helpful, too.
Stayed 1 night in Apr 2024
Response from Joey Brooks on 7 Apr 2024
We are so happy to hear that the staff at the hotel were a bonus to your stay. We also appreciate your kind rating of 5/5. May your travels bring you back to Portland and have a wonderful week!

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, amenities
very clean
Stayed 1 night in Mar 2024
Response from Hyatt Regency Portland on 5 Apr 2024
Hello! Thank you for your review of the hotel.

10/10 Excellent

sky

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to the Moda center . Clean and modern room
Stayed 1 night in Mar 2024
Response from Hyatt Regency Portland on 5 Apr 2024
Thank you for your review of the hotel! Glad you were able to enjoy the short walk to the Moda Center.

10/10 Excellent

Marisela, Toppenish

Stayed 1 night in Mar 2024
Response from Hyatt Regency Portland on 5 Apr 2024
Thank you for your review of the hotel!

10/10 Excellent

Srikanth

Stayed 4 nights in Mar 2024
Response from Hyatt Regency Portland on 5 Apr 2024
Thank you for your review of the hotel!

8/10 Good

eleuterio

Stayed 1 night in Mar 2024
Response from Hyatt Regency Portland on 4 Apr 2024
Thank you for your review of the hotel!

10/10 Excellent

Christie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Close to the Moda Centwr and easy to walk there for March Mafness!
Stayed 1 night in Apr 2024
Response from Hyatt Regency Portland on 2 Apr 2024
Thank you so much for your review of the hotel. We are glad you enjoyed some March Madness while staying here.

10/10 Excellent

Maeora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when attending events at the Moda Center!!
Stayed 2 nights in Mar 2024
Response from Joey Brooks on 1 Apr 2024
We are so glad you enjoyed your stay with us! Whenever you want to go to the Moda Center, we hope you choose us again as we would be happy to host you! I hope you have a wonderful week!

2/10 Terrible

Rashelle

Travelled with family
No parking!! I had a roof rack on my SUV and was told there were no oversize spots. I had to find my own parking a 10 MINUTE WALK AWAY in another garage. Not impressed.
Stayed 1 night in Mar 2024
Response from Joey Brooks on 30 Mar 2024
I'm sorry to hear about the quality of your stay. if you do decide to stay with us again in the future. A potential solution, that has made other guests happy, would be to take off the roof rack from your SUV and store it with the Front Desk in our Bell Closet. So then, you could utilize the parking garage during your stay without the hassle of the 10-minute walk. Hopefully, we have the privilege of hosting you again so we can make a better impression.

10/10 Excellent

Christie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with great food and drink close to the Moda Center!
Stayed 1 night in Mar 2024
Response from Zach on 29 Mar 2024
We are happy that you enjoyed your stay here!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Joey Brooks on 26 Mar 2024
Thank you for your kind review! We are glad you enjoyed your stay with us. We hope that we have the privilege of hosting you again!

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Moda Center
Stayed 1 night in Mar 2024
Response from Joey Brooks on 25 Mar 2024
Our proximity to the Moda Center is pretty unmatched and we are glad that this benefitted you. You're always welcomed back to Hyatt to enjoy the basketball game! We hope you have a splendid week!

10/10 Excellent

Andres, Federal Way

Liked: Staff & service, property conditions & facilities
My pillow was dirty.
Stayed 1 night in Mar 2024
Response from Joey Brooks on 25 Mar 2024
Thank you for the 5/5 rating! During your stay, please alert any Front Desk member about the quality of items in the room so we can get it rectified immediately. We can only be more effective if people can be more vocal about their needs! We will also follow-up with Housekeeping to assure the quality of pillows before a guest enters the room.