You found the food trucks! Thank you for choosing to stay with us and your wonderful review will be shared with the entire staff.

Please accept our sincere apologies for the lack of communication on this point. The amenity is removed from the site, however, a generic picture seems to populate.

Thank you for the perfect score! It will be shared with all of our staff. Come again soon and see how the pool and spa's remodel turn out.

IHG notices are on all websites about the renovations of our entire hotel. Expedia has the pool amenity removed, will look into this matter. Our hotel is now completely remodeled, and the pool and spa will be new by May 10th. Hope you check it out.

Thank you for staying with us. Come again and check out how the pool and spa turn out.

THANK YOU!

Thank you!!!

Shari's has the best pie for sure. Hope you can visit again soon.

I can't locate your reservation, if you could assist.

Thank you! I will let the entire staff know they are providing a good place.

I am sorry the sites were not updated. This pool has been a challenge and we do hope when it is finally finished you will try us again.

Our training should never have been felt by our guest. Please accept our sincere apology.

Thank you for the kind score!

So very sorry for the pool. But the vendors have been found and the pool is underway! Please visit us again and check it out.

Happy to hear all is well, and hope you do visit us again in the future. Stay warm!

Thank you for your kind comments. They will be shared with all of our staff. Happy New Year!

Very sorry for our pool and spa. We have started our renovations, and the pool shall be done the latter. Please try us again.

Thank you for choosing to stay with us! Happy New Year!

Dear Derrick,We appreciate you taking the time to share your experience with us. Your comfort is our priority, so I regret we were less than exceptional. We value you as our guest and would love the opportunity to serve you better in the future.Sincerely,

Dear Timothy,We appreciate your business and the fact you took the time to write a review. I apologize that you had such a poor experience. Even though we thoroughly prepare to deliver a great stay to every Guest, sometimes it just doesn't go the way we planned. Please reach out to me regarding your experience and we hope to redeem ourselves to you on a future visit.Sincerely,

Dear Latisha,We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us! We take pride in the details and are thrilled to know they made for a great stay! On behalf of the entire staff, thank you for choosing our hotel, and please visit again in the future.Best,

Dear Tiffanie,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. I do apologize for you not being aware of the renovations. We have tried our best to post on all the websites as well as informing our guests at every point of contact. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Best,

Dear Maureen,We appreciate your review; I am delighted to hear you enjoyed your stay! Thank you for allowing us to be a part of your travels; we hope you will visit us again soon.Kind Regards,

Dear Darcy,We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us! On behalf of the entire staff, thank you for choosing our hotel, and please visit again in the future.Best,

Dear Bommu,Thank you for taking the time to share your review with other travelers and us. There is no better compliment than a return visit, so we hope to see you again soon.Best,

Dear Lee,Thank you for your kind review and feedback, We do our best to ensure every guest has a memorable and enriching experience with us.Kind Regards,

Dear Steve,We appreciate your review; I am delighted to hear you enjoyed your stay! Thank you for allowing us to be a part of your travels; we hope you will visit us again soon.Best,

Dear Barry,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Best,

Dear James,Thank you for taking the time to share your review. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We're pleased to hear that our cleanliness and service made for an enjoyable stay. Your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you'll visit us again soon.Best,

Dear Edward,Thank you for taking the time to share your review. We're pleased to hear that you enjoyed your stay. There is no better compliment than a return visit, so we hope to see you soon.Best,

Dear Emery,Our staff understands and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with Carlos and our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit.Sincerely,

Dear Diana,Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at our Holiday Inn Express. Thank you for sharing this kind review, and please come back to see us anytime we can be of service.Best,

Dear Kim,It sounds like every aspect of your stay was great from start to finish; we are glad to hear it! Thank you for choosing our Holiday Inn Express for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you need to return to the Portland-Troutdale area.Best,

Dear Joseph,We appreciate your business and the fact you took the time to write a review. I apologize for any lapses in service. Even though we thoroughly prepare to deliver a great stay to every Guest, sometimes it just doesn't go the way we planned. We hope to redeem ourselves to you on a future visit.Sincerely,

Dear Haley,We appreciate your business and the fact you took the time to write a review. I apologize that you had such a poor experience. Even though we thoroughly prepare to deliver a great stay to every Guest, sometimes it just doesn't go the way we planned. If there is anything further I can help with please feel free to reach out. We hope to redeem ourselves to you on a future visit.Sincerely,

Dear Dan,We appreciate you taking the time to share your experience with us. Your comfort is our priority, so I regret we were less than exceptional. We value you as our guest and would love the opportunity to serve you better in the future.Sincerely,

Dear Arnold,We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us! We take pride in the details and are thrilled to know they made for a great stay! On behalf of the entire staff, thank you for choosing our Holiday Inn Express Troutdale, and please visit again soon.Best,

Dear Ryan,We apologize for the experience you had. Delivering exceptional accommodations and meticulous attention to detail is of utmost importance to our entire team, and we genuinely regret falling short in these aspects. We value you as our Guest and look forward to another chance to provide a stay that consistently meets our high standards from start to finish.Sincerely,

Hello Thomas,Thank you for choosing the Holiday Inn Express and for your wonderful rating! It is always rewarding to know our guests have a great experience when staying with us.We look forward to seeing you on your next visit!