Exterior

Reviews of Hampton Inn Portland-Airport

2.5 out of 5
Hampton Inn Portland-Airport
8633 NE Airport Way, Portland, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1004 reviews" "
Rating 8 - Good. 250 out of 1004 reviews" "
Rating 6 - Okay. 70 out of 1004 reviews" "
Rating 4 - Poor. 33 out of 1004 reviews" "
Rating 2 - Terrible. 14 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport. Reliable shuttle services
Stayed 1 night in Apr 2024

8/10 Good

Jeffery, Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was very new looking and clean.
Stayed 3 nights in Apr 2024

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The rooms are always clean and comfortable and staff are friendly and helpful. It’s an airport hotel so not much to comment on surrounding property but we have felt safe there. We always stay here at the beginning and end of our yearly Portland trip.
Stayed 1 night in Mar 2024

8/10 Good

Opeta

Stayed 2 nights in Apr 2024

10/10 Excellent

Jeanetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, staff, and breakfast are fabulous. It’s the airplane engine high voltage sound that’s the only problem. To some people it’s a deal breaker but to me I just consider the location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Neal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Josh, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Airport, no on site dining....need to walk or catch ride to eat
Stayed 1 night in Mar 2024

6/10 Okay

Laura

Stayed 3 nights in Mar 2024

10/10 Excellent

Marinus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Stayed 1 night in Mar 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient because it was next door to the coaching clinic that I was attending. I will stay here annually when I attend the clinic. I was happy with everything the hotel provided.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy it here.
Stayed 1 night in Mar 2024

4/10 Poor

Colin, Sagamore Beach

Disliked: Staff & service, property conditions & facilities
Room heater was very noisy. Room was dingy. No food service except for breakfast.
Stayed 1 night in Mar 2024
Response from Shawn, Front Office Manager on 6 Mar 2024
Dear Colin,We are very sorry to hear the room did not meet your expectations, and we appreciate your feedback. We are looking into what repair the heater might need as a result.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked that you had 24/7 shuttle service on a regular time table. We arrived late and it was nice to see the shuttle at the airport curb.
Stayed 1 night in Feb 2024

4/10 Poor

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately I didn’t realize we couldn’t leave our car in the hotel parking lot when you book 3rd party. We planned on leaving our car a week and shuttling to the airport. The front desk lady was so nice about it and felt awful. She said it’s something fairly new because I have stayed places before through 3rd parties and left my car. Quite disappointing and made it much more of a fiasco to get to the airport. Otherwise the place was great!
Stayed 1 night in Feb 2024
Response from Theresa on 19 Feb 2024
Hello Jennifer and thank you for taking the time to provide us a review. Please know that while we would have liked to have been able to provide you with your requested parking, we must comply within our legal restrictions. Hampton Inn- Portland (Oregon) Airport leases their land from the Port of Portland/Portland International Airport. The lease agreement does not permit the hotel to compete with their parking, thus we cannot provide parking beyond one's stay date unless it is sold in the proper manner. Third party agencies are aware of this restriction. The hotel does offer "parking packages" that must be booked directly with the hotel or via their official Hampton by Hilton website. It cannot be applied to any other type of rate plan. The hotel is also restricted to no more than 14 days of extended parking. We have two packages available. We welcome the opportunity to speak with you directly for any additional questions or concerns and truly hope that you are enjoying your trip. Thank you again,

10/10 Excellent

maureen

Stayed 1 night in Jan 2024

10/10 Excellent

Linda, PEORIA

Liked: Cleanliness
The room was very neat and looked clean, but had a slight musty smell that was disconcerting. Maybe it’s just the Portland damp?
Stayed 1 night in Jan 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, room comfort
Perfect location
Great location for airport
Stayed 1 night in Jan 2024

10/10 Excellent

Linnea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just lovely in every way.
Had a very good experience, appreciated the free shuttle and welcoming staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was a microwave in the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

10/10 Excellent

Jeffery, Astoria

Stayed 1 night in Jan 2024

10/10 Excellent

Mandie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was great. The beds were comfortable, rooms clean. Appreciated that there was coffee and the lobby every time we went through. The shuttle was pretty responsive and runs on demand. They don't really have a set schedule. The breakfast was typical hotel breakfast but everything seemed to be fresh and was kept very clean. Would definitely stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay. All went well.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!
2 minutes on the frontage road to the economy parking lot. This is my new 'go to' hotel for flying out of Portland
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Glendy

Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary shuttle service
Stayed 1 night in Jan 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was flawless! The room was spotless! The check out was easy and the shuttle to airport was great!
Stayed 1 night in Jan 2024

10/10 Excellent

Cathy

Stayed 1 night in Jan 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for early morning flights out of PDX. Unfortunately, they charge $15 for overnight parking that i didn’t expect..
Stayed 1 night in Dec 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. I couldn't have asked for anything better. I'll be back!
Stayed 1 night in Dec 2023

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel with airport shuttle .
Nice room and clean. A little noisy with airplanes taking off and landing. But it seems to stop later at night. So it didn’t bother us at all. They do provide earplugs. Also a nice breakfast is provided if you are staying long enough to eat. Shuttle came just as we were getting to the desk to check out and we were able to get on it.
Stayed 1 night in Dec 2023

10/10 Excellent

Estefania, Livingston

Stayed 1 night in Dec 2023

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, large TV, comfy bed, sofa, nice toiletries. Only issue? Would’ve liked a laundry room.
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Todd, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Shuttle is very convenient
Stayed 1 night in Dec 2023

8/10 Good

John, Fresno

Stayed 3 nights in Dec 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accomadating. Room was clean and supplied with plenty of towels. Also the free shuttle to and from the airport was on time. Thank you...
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service all staff were friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Mali

Stayed 1 night in Dec 2023

10/10 Excellent

Kristine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was so accommodating we had a new puppy and everyone was so kind and helpful. 😊
Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Neale, Summit

Travelled with partner
Very friendly front desk person.
Stayed 1 night in Dec 2023