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Reviews of Clarion Hotel Portland Airport

2.5 out of 5
Clarion Hotel Portland Airport
11518 NE Glenn Widing Dr, Portland, OR

Reviews

8.2

Very good

Rating 10 - Excellent. 463 out of 1005 reviews" "
Rating 8 - Good. 304 out of 1005 reviews" "
Rating 6 - Okay. 123 out of 1005 reviews" "
Rating 4 - Poor. 64 out of 1005 reviews" "
Rating 2 - Terrible. 51 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are in renovation and this was not mentioned in the booking
Stayed 1 night in May 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
There was renovation going on. so of course that cant be helped so ...otherwise this is a great property, close to airport and the price was very good...perhaps discounted for the renovation inconvenience. should be an eve better property after the remodel
Stayed 1 night in May 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean. rooms nice and big
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was under construction. Could do a better job at designating which parking area are for construction and which are for guests. Also change up the morning breakfast offerings. I was there 4 days, and the breakfasts were all the same biscuits and gravy the same sausages and the same scramble egg substitute concoction. Some variety would have been nice. Also, bigger coffer cups 12 oz in lieu of 8 oz would be nice as well.
Stayed 4 nights in May 2024

6/10 Okay

Lotus

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Julie

Liked: Staff & service
This hotel is in the process of remodeling at the time of my stay.
Stayed 1 night in Apr 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet location
Stayed 2 nights in Apr 2024

8/10 Good

Amiah

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to a coffee shop and convenient store. Our room was larger than expected.
Stayed 1 night in Apr 2024

2/10 Terrible

sabra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It would have been nice to know before booking that the amenities would be unusable during the stay due to construction and that we wouldn't have WATER in our hotel room from 10am to 3pm on one of our days there. The whole floor we stayed on smelled like a sweaty teenage boys bedroom. Wallpaper peeling off the wall, carpet and trim ripped up. Noisy construction and workers outside of our room during stay, plastic covering the windows. The room itself was decent. Would not have booked here had I known this information prior. Kind and friendly staff is the only plus about this stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

matthew

Stayed 1 night in Apr 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
The Wi-Fi was very poor, and there are extensive building works in progress. I assume these are temporary, but they made for a bad experience
Stayed 4 nights in Apr 2024

6/10 Okay

Rachel

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was under heavy construction, which wasn't communicated to us. The fire alarm went off twice in one day - once at 6am, and another time at 10:30pm. Breakfast was very good, staff was kind.
Stayed 2 nights in Apr 2024

8/10 Good

kelly

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property is under construction. Not disclosed prior. Security door not functional-anyone can access at any time
Stayed 1 night in Apr 2024

2/10 Terrible

Bailey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never let me check in and didn’t give refund
Stayed 2 nights in Apr 2024

10/10 Excellent

Dennis, Brookings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I fly out of Portland. At least for the past 10 years. It is extremely clean, the staff is always friendly, breakfast is adequate, but they ALWAYS have a bit of construction and repairs going on throughout the property. It doesn't interfere with sleeping as they only work during the day. The hotel is extremely convenient for those travelers who wish to stay close to the airport. I recommend this hotel.
Stayed 1 night in Apr 2024

6/10 Okay

frankie

Liked: Cleanliness, property conditions & facilities
This was always our hotel where we stayed at while in Oregon. Always an affordable visit and very safe. I guess they were just bought out so lots of construction were taking place . When we got into our room, we found out that our refrigerator wasn’t working . They brought replacement within an hour . A couple of days before we left, our remote for the tv decided not to work . Little spiders were found in our bathroom. Maybe we just stayed there at the wrong time . Hopefully everything will be fixed for our next stay .
Stayed 6 nights in Mar 2024

2/10 Terrible

Gyanendra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room were really stinky and had foul smell around. The walls , bedsheets and linens were dirty. It could barely sleep through out the night. The only good thing at whole hotel was the receptionist Mona, she was welcoming but couldn’t do much with the condition of room and property.
Stayed 1 night in Mar 2024

4/10 Poor

sam

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If I were to know before staying here the gym/pool/amenities were all closed I would have chosen somewhere else. The construction was also a surprise. There is a weird black moldy looking water stain above the bed. Last night around 10 there was a very strong smell of sewer that lasted 10min. Very strange. Staff all very nice. Clean bed.
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer, Rochester

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service
Staff was great, room was great, and high quality cleaning service! Thank you for a great stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Keisha

Stayed 1 night in Mar 2024

8/10 Good

Randolph Wyatt, Ellensburg

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for our purpose. Under construction, but tidy, and under jet flyway, so a little noisy. Price was the reason we chose.
Stayed 1 night in Mar 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

HaeJung, Pearl City

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under a complete renovation, inside and out therefore looks quite a mess with baseboard missing, gravel walkway, etc. Receptionist was pleasant but would recommend not to stay here until renovation is done
Stayed 1 night in Mar 2024

6/10 Okay

margaret

Liked: Cleanliness, property conditions & facilities
Hotel didn’t answer several messages sent through Expedia. Not sure if they didn’t get them or didn’t respond. Shuttle stopped running at 11 pm so our late flight cost us $$. Early flight meant no breakfast. It would have been nice to at least have a pot of coffee for early flight folks. Room was nice.
Stayed 1 night in Feb 2024

6/10 Okay

Charlene

Business traveller
Liked: Staff & service
My stay was good. And congrats to the hotel for the renovation stage they are in. I do hope they have plans to also do some work inside the rooms.
Stayed 14 nights in Feb 2024

6/10 Okay

Bertha

Travelled with family
Ran out of toilet paper,call front desk no answer. The front desk staff was no help when we got there at 3:00am . He was not able to fine our reservation and had to wait until 6:00am until the other Lady show up.
Stayed 3 nights in Feb 2024

8/10 Good

Juliann

Travelled with family
Liked: Cleanliness, staff & service
We were grateful for the shuttle from the airport at 10:00 pm
Stayed 1 night in Feb 2024

10/10 Excellent

Saturnino

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the renovation which didn't bother me because the inside was still clean
Stayed 3 nights in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
A brief overnight before an early morning flight
We had a fine experience in a brief stay near the airport for an early morning flight. Our experience with the check-in/check-out staff was notably good. The hotel was undergoing renovations but we had no problems with anything. Yes, we would recommend it, and yes we would stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Randie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable near airport
Nice hotel under construction. In our room there were some dark coloring lines on the ceiling. Also a few cosmetic blemishes but those could be on the list to fix. Nothing awful at all. The hotel was clean and comfortable and the parking rate for park and fly was the best around. I will definitely stay here again.
Stayed 1 night in Feb 2024

4/10 Poor

Sasha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to find a total renovation in process, windows out, clear water and mold, all extra services closed. Wake up call wasn't logged, airport shuttle wasn't organized despite asking for both. The only attention to detail was that of the breakfast staff. I'm now worried about the my health. Don't stay here until this place has been completed and mold mitigated finishec and management becomes honest and attentive.
Stayed 2 nights in Feb 2024

2/10 Terrible

James, MADISON

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Clarion is undergoing a massive renovation and the property is trashed. Ladders in the hallway, 5 gallon buckets in the hallways with removed bead bracing, plastic wrap that was peeling off the floor and other signs of contractors not caring how they leave the site. All in all this was not a pleasant experience. When the property is restored in late summer or early fall this is a great location and the shuttle was prompt on nearly morning departure. Michael at the front desk was very nice and helpful to find a restaurant close by. I know they need to run a business and the place might be very nice. Until then and unless they start offering deep discounts I would suggest going elsewhere.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was not informed that they are under construction for the entire facility. Property in in complete disarray.
Stayed 2 nights in Feb 2024

8/10 Good

William

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

VICTOR

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I didn't know that the property was under construction when I made the booking. I wish that this info was posted on the online booking page so we could be more aware before making a reservation. I think due to the renovation process the pool was closed as well.
Stayed 3 nights in Jan 2024

6/10 Okay

jdj, florence

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
its under construction
Stayed 2 nights in Feb 2024

2/10 Terrible

Jess

Stayed 2 nights in Feb 2024

6/10 Okay

Tom

Disliked: Property conditions & facilities
Disappointed
The Hotel is undergoing a major renovation at this time. There was no notification about it when booking. Also, the airport shuttle was not on a 24-hr. basis. It only operated from 4am until midnight. Does not do any good for the earlier flights. Needed to leave our car at long parking at the airport instead of at the hotel at a much cheaper rate.
Stayed 1 night in Jan 2024

2/10 Terrible

Sharole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cmfotable, quiet, staff friendlt
Stayed 1 night in Feb 2024

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and great service!
Stayed 1 night in Jan 2024

10/10 Excellent

Konstantin

Stayed 1 night in Jan 2024

4/10 Poor

Nicki

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is under construction, primarily outside at this time, but also interior halls so very messy & smelly in those areas. Staff are amazingly cheerful despite the circumstances. Luckily we were not in the room during construction hours.
Stayed 1 night in Jan 2024

8/10 Good

Charles

Liked: Staff & service
Construction mess
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Stayed 1 night in Jan 2024

2/10 Terrible

Nathan

Disliked: Cleanliness, amenities, property conditions & facilities
Under construction.
Stayed 1 night in Jan 2024

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2024