Indoor pool, 2 outdoor pools

Reviews of Alicia's Palace

3 out of 5
Alicia's Palace
Lady Chancellor Rd, 1 3/4MM, Port of Spain, St. Anns

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
- Room had to be changed 3 times. - Bed linens were stained. - Front desk clerk seemed annoyed when asked to change rooms - said there were no housekeeping on duty. - Bathroom towels were all mismatched in color as well as heavily stained. - Vanity drawers contained a spider and cobwebs. - Room did not even have a complimentary coffeemaker or anything to make a cup of tea in the morning. - Fridge in the room was filthy. - Curtains in room was not opaque and allowed light through. - Bed moved throughout the night whilst asleep (wheels could not lock). - Bathtub was too high for my and edges were sharp. - No vending machines available on premises. - Available on premises was undercooked. - Tables in dining room/area were all dusty and filthy. - Wifi did not work throughout my stay. - TV remote did not contain batteries. I had to ask front desk clerk for batteries and she was already annoyed. - Lastly, the overall appearance of this establishment looked liked a seedy motel where you would go to have a one-night stand!
Stayed 1 night in Aug 2023